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Mandarin Oriental, Atlanta

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#1 of 177 Hotels in Atlanta
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Mandarin Oriental, Atlanta
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772 Reviews from our TripAdvisor Community

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Showing 761: English reviews
Rainbow City, AL
Level Contributor
254 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed February 3, 2015

Husband treated us to an early Valentine stay and shopping at Lenox Square. The hotel is devine! The have a car service, so you park & do not have to move your car. Absolutely love the room & staff. Looking at when we can return & enjoy the spa! Loved the fresh flowers and personal greeting with your name by... More 

Helpful?
Thank BarbeeAL
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Wow! Thank you so much for your kind review. We have certainly changed since we made the transition, and we are glad that you noticed it! It is reveiws such as these that make us proud of our collegues and Brand. We cannot wait to welcome you back! More 

New York City, New York
1 review
5 of 5 stars Reviewed January 26, 2015

I stayed at this property at the time when Mandarin Oriental had just taken over Rosewood. The level of service had not met my expectations as I did not recognize in many ways the Mandarin Oriental qulaity standards. Fast forwardd efficiency one + year later on I was blown away by the friendliness and professionalism of the staff. Many thanks... More 

Review collected in partnership with this hotel

Helpful?
Thank sarahlE1728YH
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for your wonderful feedback! We apologize for your previous experience with us, but we are glad to hear that we have improved since. It is so important to get feedback from our guests, so that we are aware of any areas of opportunity. We wish to blow you away that next time you visit us again! More 

Level Contributor
96 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed January 22, 2015

We decided to spend Christmas in Atlanta and the Mandarin Oriental was an easy choice as we had stayed there before when it was under different ownership. The reservation was easy and the choice of rooms was impressive. When we arrived the staff, particularly Terrance, were welcoming and aware that we had been travelling for many hours and needed a... More 

Helpful?
Thank jgatsby
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Wow! Thank you so much for such a superb review of your experience with us this past Christmas. We are so happy to hear that you chose to spend your Holiday with us! Reading this review to our colleagues was so gratifying. We are so glad that we were able to ease the process of reservations and check in for... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed January 22, 2015

Our first stay at The Mandarin Atlanta and it will not be the last. The hotel's staff, rooms, indoor pool, and bar as well as the perfect location is worth every penny of the hotel cost. If you have children they will treat your children like royality with scavenger hunts, prizes, and special treats. Our children wanted and a pizza... More 

Review collected in partnership with this hotel

Helpful?
Thank 2travelingfamily2
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for your kind review, regarding your recent stay with us! We are so excited to hear about your family's wonderful first experience with us. We love to give our guests personalized service, as we want them to feel at home. It is always so much fun when we have children staying with us. We enjoyed sharing... More 

Greenville, South Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 13, 2015

We enjoyed the trip but the pedicure was definitely a waste. No foot bath--no warm water anywhere in sight. A short little assuage with our technicians talking to each other the entire time with no interest in the service they were providing. For a top notch hotel, that was a true disappointment. Otherwise their service is very good. Their food... More 

Review collected in partnership with this hotel

Helpful?
3 Thank M C
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you very much for taking the time to share your Girls Spa Weekend experience with us! We are glad that you enjoyed your time here. However, we are disappointed to hear that you were not fully delighted with your spa pedicure service. The pedicure is a waterless pedicure, so we apologize if that was not communicated to you, prior... More 

Greensboro
Level Contributor
362 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed January 12, 2015

This is the BEST hotel in Atlanta. I have often stayed at the Ritz Carlton but after this trip it will be the Mandarin Oriental. A true 5 star luxury experience from the property to the staff to the food. A great weekend.

Helpful?
Thank GSO-Mike
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you very much for reviewing our property. We are ecstatic to hear that you named our hotel the best in Atlanta! It speaks volumes when guests mention the wonderful service they received while staying with us. Our intention is to continue delighting our guests with world class service and delicious cuisine. We wish to welcome you back any time... More 

Atlanta, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 12, 2015

M new wife and I stayed at the Mandarin Oriental Atlanta on our wedding night. It was excellent! The grounds are sophisticated and are brimming with class. The reservation was easy to make and the hotel staff was friendly and helpful. I definitely recommend this hotel!

Helpful?
Thank Kevin W
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for taking the time out to say a few kind words about your stay with us! Congratulations on your recent wedding! We are so humbled to hear that you chose Mandarin to celebrate your joyous night! . I am proud to say that our staff does an excellent job at maintaining the classy, tranquil, and sophisticated... More 

Evergreen, CO
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 11, 2015

Our stay began with the valet asking us "are you sure you are at the right hotel?" And went downhill from that. TERRIBLE and non-responsive service, a complete embarrassment to the Mandarin brand. BAD!

Review collected in partnership with this hotel

Helpful?
4 Thank Susan H
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear Susan H, I am glad we had the opportunity to connect over the telephone earlier this week. Again, my apologies for our shortcomings. Since our conversation, we have looked into the particulars of your feedback and have re-trained the concerned colleagues to avoid a repeat of your experience. I am sorry that on this occasion we did not meet... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 7, 2015

We've stayed at this hotel before and each time it's been a wonderful experience. However, this trip was memorable because it was going to be our home away from home during Christmas. All of staff were very accommodating, Terrance our Bellman was most helpful, Ahmad, the hotel driver was very patient and even waited for me to go to the... More 

Helpful?
Thank honeytravelstoo
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Many thanks for such a superb review of your stay with us! Firstly, I would like to say that your feedback is vital to us, so thank you for sharing your likes and dislikes. We sincerley apologize for your fall in the tub, and hope that you are doing well now. We have taken your suggestions in regards to tub... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 5, 2015

I have had the great privilege of traveling all over the world. I have primarily stayed at Four Seasons and/or Ritz Carlton properties. This was my first stay with Mandarin Oriental, and I must say that this is now, by far, my favorite brand. I booked my stay via Five Star Alliance because it offered a package that I was... More 

Review collected in partnership with this hotel

Helpful?
4 Thank PayIt4ward78
Robert L, General Manager at Mandarin Oriental, Atlanta, responded to this review

Thank you so much for your enthusiastic review of our property! We are so excited to learn that you had a fantastic first experience at Mandarin Oriental Atlanta. It really means a lot to us when we see names of our collegoues that went above and beyond, to ensure our guests are well taken care of. Hot cocoa, strawberries and... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Housed in an iconic building designed by celebrated American architect Robert A.M. Stern, Mandarin Oriental, Atlanta soars 42 stories above the Atlanta skyline and offers sophisticated, residential elegance in its 127 spacious rooms and suites. The intimate hotel features a blissful 15,000-square foot spa, indoor lap pool, fitness center, extensive meeting and event space, The Cafe & Bar for exquisite dining and Taipan, serving specialty cocktails. The sought-after Buckhead location is steps away from the region's top dining, chic designer boutiques and cultural attractions. The hotel is 35 minutes from Atlanta Hartsfield-Jackson International Airport and 10 minutes from the DeKalb-Peachtree Airport, which accommodates private aircraft. ... more   less 

Additional Information about Mandarin Oriental, Atlanta

Address: 3376 Peachtree Rd, Atlanta, GA 30326-7200
Location: United States > Georgia > Atlanta > Buckhead
Price Range: $341 - $660 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Atlanta 5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Hotels.com, Travelocity, Hotwire, Agoda, Priceline, Orbitz, Odigeo, Expedia and Jetsetter so you can book your Mandarin Oriental, Atlanta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Luxury Hotel in Atlanta
#1 Spa Hotel in Atlanta
#1 Family Hotel in Atlanta
#2 Romantic Hotel in Atlanta
#3 Business Hotel in Atlanta
#14 Green Hotel in Atlanta
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