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Mandarin Oriental, Atlanta

Travelers' Choice award winner
#2 of 172 Hotels in Atlanta
GreenLeadersBronze level
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Mandarin Oriental, Atlanta
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879 Reviews from our TripAdvisor Community

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There are newer reviews for Mandarin Oriental, Atlanta
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Showing 865: English reviews
Marietta, Georgia
Reviewed 1 week ago

We went to the Mandarin for a getaway night and relax in the spa and room. Called the Spa the morning of check in and left two voicemail with no response. After check in went to the spa and computer couldn't confirm available times and the staff said they would call. Staff never followed up after I had to call...

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Helpful?
1Thank davidgV5544FG
David C, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear davidgV5544FG, We apologize for the miscommunication. Our Spa Director will look into this further as this is not typical. Our staff is very much dedicated to ensuring the comfort and satisfaction of each guest. Again, accept our apologies.

tennessee
Reviewed 1 week ago

Very small lobby area with a small fireplace and limited seating, so plan on staying in your room, restaurant or spa. Wife and I ate dinner in the lounge area. The service was slow and the waiter's professionalism and attitude were bad. The food was good but not great. Had breakfast in the morning and once again another waiter was...

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Helpful?
1Thank dinogt4
David C, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear dinogt4, We apologize that your stay did not meet your expectations. Each guest is valued and we have taken your feedback seriously. We wish we could have made your stay an amazing one which is a goal we successfully meet with nearly all of our guests. Again, please accept our apologies.

Atlanta, Georgia
Reviewed 2 weeks ago

My staycation at the Mandarin was amazing. The spa is a must do in Atlanta. I would recommend this hotel to anyone. If you are looking for a place to stay with amazing service look no further than Mandarin Oriental Atlanta.

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1Thank jamilleb2017
David C, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear jamilleb2017, We are thrilled that you enjoyed your staycation! Our spa services are renowned and we thank you for the recommendation! We welcome you back!

Washington DC, District of Columbia
Reviewed 3 weeks ago via mobile

We have stayed at the Mandarin many times and have always loved our experience. The hotel staff are friendly and always go the extra mile to make us feel welcomed and take care of anything we need. The rooms are beautiful. The attention to detail is exceptional.

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1Thank LaurieH22
David C, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear LaurieH22, Thank you so much for acknowledging the great effort we put forth to pay attention to detail and delight our guests! We look forward to your next stay with us at our beautiful property!

Guntersville, Alabama
Reviewed 3 weeks ago via mobile

Cannot say enough about this gem tucked away from the busy streets of Buckhead. My husband and I had the pleasure of visiting after the holidays to recover. What we loved the most is that we felt like we were in an exclusive condo, rather than a hotel. The hotel is quiet and calm and room size is beyond spacious....

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Helpful?
Thank winnbh
David C, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear winnbh, What a delight to know that your stay was a memorable one! Please enjoy our luxurious Spa services on your next visit! Thank you for being our valuable guest and we look forward to your next stay with us!

Reviewed 3 weeks ago via mobile

We normally stay at the Ritz in Buckhead, but decided to give the Mandarin a try since there was construction in progress at the Ritz this weekend. First, it was more expensive and a 5 star property, so naturally our expectations were high and we were excited! Well, it was not as expected. The good: the doorman, butler (Ron was...

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Helpful?
1Thank Jennifer G
David C, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear Jennifer G, While we are very happy that you enjoyed our luxurious rooms, fantastic front desk staff and breakfast at the Cafe, we do apologize that service was not prompt in the Cafe and that your room temperature was not comfortable. Your concerns have been duly noted and will be addressed promptly. Please accept our apologies for the oversights....

New York City, New York
Reviewed 4 weeks ago

We had the pleasure of staying at the property last month. It was our second stay ever at a Mandarin hotel as we've stayed at the one in NYC. From the arrival to departure, everything was perfect. The staff are very friendly and always willing to help. We cannot wait to stay there again on our next trip to Atlanta!

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1Thank mikemuskan
David C, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear mikemuskan, We look forward to your next stay as well! Thank you for being our guest!

Ellenwood, Georgia
Reviewed 4 weeks ago

I experienced the best staff and service ever! The lighting, décor & amenities of the room & bathroom were perfect. When we decided to venture out the hotel, the location was very convenient for shopping & other fine dining.

Review collected in partnership with this hotel
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Thank N899SPpamelab
David C, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear N899SPpamelab, Our staff is dedicated to making your experience an unforgettable one. We are very pleased that you found the location to be in perfect proximity to fine dining and a high-end shopping experience. We look forward to welcoming you again soon!

Gadsden
Reviewed 4 weeks ago

The best beds ever!! Make sure that you have some time in the beautiful spa, have Mark, give you a message! You won't regret it! Also, have John, the driver for the hotel, take you to one of his exceptional dining recommendations, he is an awesome attribute to their staff and he makes you feel like a VIP!!

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2Thank kandjswank
David C, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear kandjswank, Thank you for allowing us to be a part of your celebration! We look forward to making your next stay just as delightful!

London, United Kingdom
Reviewed 5 weeks ago

This hotel has very friendly reception staff, they are really a cut above the ordinary and helpful in every way. The room was beautiful, clean and spacious. Best of all about our stay was the spa and fitness centre downstairs. It was way the best Ive seen and you can really spend a day swimming in the fantastic pool, having...

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Helpful?
Thank Jonathan S
David C, General Manager at Mandarin Oriental, Atlanta, responded to this review

Dear Jonathan S, It is always a pleasure to receive our guests comments regarding our luxurious Spa services! We are thrilled that you enjoyed your stay and look forward to welcoming you again!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Housed in an iconic building designed by celebrated American architect Robert A.M. Stern, Mandarin Oriental, Atlanta soars 42 stories above the Atlanta skyline and offers sophisticated, residential elegance in its 127 spacious rooms and suites. The intimate hotel features a blissful 15,000-square foot spa, indoor lap pool, fitness center, extensive meeting and event space, The Cafe & Bar for exquisite dining and Taipan, serving specialty cocktails. The sought-after Buckhead location is steps away from the region's top dining, chic designer boutiques and cultural attractions. The hotel is 35 minutes from Atlanta Hartsfield-Jackson International Airport and 10 minutes from the DeKalb-Peachtree Airport, which accommodates private aircraft. ... more   less 

Additional Information about Mandarin Oriental, Atlanta

Address: 3376 Peachtree Rd, Atlanta, GA 30326-7200
Location: United States > Georgia > Atlanta > Buckhead
Price Range: $343 - $679 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Atlanta 5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Mandarin Oriental, Hotels.com, Expedia, Orbitz, Travelocity, Priceline and Jetsetter so you can book your Mandarin Oriental, Atlanta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Atlanta
#2 Luxury Hotel in Atlanta
#2 Spa Hotel in Atlanta
#2 Romantic Hotel in Atlanta
#3 Business Hotel in Atlanta
#15 Green Hotel in Atlanta
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Questions & Answers

Here's what travelers have asked, with answers from Mandarin Oriental, Atlanta staff and other travelers.
12 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“don't bother with a bigger room or balcony, its not worth it unless its free”
 of 5 bubbles muddywatersUSA, 1 week ago | Read review
“Try to find a sale price. Full price is not a value”
 of 5 bubbles dinogt4, 1 week ago | Read review
“I think higher floors give some great skyline views”
 of 5 bubbles V1251SIjonathans, 5 weeks ago | Read review
“They offer a complimentary upgrade at check-in whenever available”
 of 5 bubbles Q6541ZVjennifers, Feb 15, 2017 | Read review
“Request a high floor room for best views.”
 of 5 bubbles Kimsarunner, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question