From check-in to checkout, the customer service is a cut above the rest. The view, the bed, TVs, tub and the spa made my stay unmatched. I followed my masseuse Jared here. And I’m so glad I did. Luxury at its best!
I love the rooms (especially the UNBELIEVABLE bathrooms) and this is easily the best located hotel in Buckhead, but the service it what takes it above and beyond. At every turn the staff would find ways to effortlessly make my stay more enjoyable. They are incredibly warm and welcoming and full of character! They are masters of their craft and it makes such a difference. I visit Atlanta often and look forward to returning!
Everyone from the valet, to the front desk, to in room dining was the best trained staff i have encountered in a long time. I cannot wait to go back and tell all of my friends and family about how amazing it was. Ifeoma at the front desk was the nicest and most helpful person ever!!
Facility was average. But the staff was great. Door in bathroom didn’t work. Pool was closed, which was ultra frustrating when you have kids looking forward to swimming on vacation. The room is as average.
Expected more from the Waldorf Astoria. Great location. These should be a best hotel, but unfortunately, this one is with minimal amenities at high expense. Poor restaurant service and choice options.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing