This is a beautiful Inn in Woodstock with lovely grounds and nice rooms. However, restaurant and bar staff are either not well trained or not interested. Our meal I. The restaurant was very good in terms of quality but our second course was brought to the table while our appetizers were still there and when we asked the server to remove the plates she told us she had hot plates and had to put the somewhere. We asked three times for bread and the wine didn’t come until part way through our meal. The bar staff were not particularly great and the gin and tonic was overly heavy with tonic. Neither the phone or the tv in our room worked. Very disappointing given the price.
A way to renew your soul, even a few nights at the inn and spa helped revive myself and a sibling after a very stressful 18 months. We felt renewed from the first moment we walked in. Now I know why my father always loved the Woodstock Inn in Vermont and spoke of it like a dear friend.
Terrific venue for our niece's wedding. All of the family could stay in 1 place; staff were courteous and professional. Inn is lovely and grounds were very well maintained. Access to Woodstock Athletic Club was a bonus! Will definitely return.
My family and I stayed at the Inn for 3 nights. We are very fond of the area and the charm and elegance of the Woodstock Inn and its property. My wife and I also married in Woodstock, so this town has a special place in our hearts. The staff is welcoming and friendly. Sadly, as throughout the hospitality industry right now, some of the things we have come to expect as a guest- such as having our rooms refreshed (beds made, fresh linens) seem to be no longer available. We had no housekeeping service during our entire stay. We also noticed that there were areas of the room that did not appear to have been dusted for some time. We understand that these hotels and resorts are short handed, but we worry that this new trend may become the ‘new norm.’ That would be unfortunate. As a guest, we feel across the board that we are paying more- but getting less. Let’s hope this is not the case as we look forward to a return visit to the Woodstock Inn that we have grown to love.…
We got married in Woodstock (my wife grew up there) and came back for our 10th anniversary. We stayed at the Woodstock Inn. As always, it delivered on every front. Quality across the board - from the staff to the linens and the food. It's worth the extra cost compared to other local options to stay there. Highly recommend it! Another very nice touch - the hotel staff left a bottle of champagne in our room with chocolate strawberries. Total surprise and delight moment.
Beautiful hotel in breathtaking setting. The hotel is still on COVID protocols and the town shuts down too early. Too bad that in the middle of summer this place is dead. I hope the town will not operate like this over the winter season or it may become a ghost town.
The Inn has balanced modern amenities (Wifi, flatscreens, climate control) while retaining the charm and character of a New England inn. The staff is EXTREMELY courteous and helpful. The building has many rooms and lobbies, all in good taste, good for games, reading, or just chilling out with your favorite beverage. Excellent location in center of quaint village, walking distance to many restaurants, the Billings Farm, and a short drive to the golf course. A five star experience.
The resort amenities and activities were great. The staff were all very friendly and the hotel is very accommodating for dogs. The room however leaves a lot to be desired. The rooms were small and not well ventilated. It was very humid and there was poor ventilation and AC. Our towels would never dry out and the sheets always felt wet. You couldn't pay me to spend another night in the room.
Everyone was there to help - the people in the gift store were very accommodating - wrapping 25 small cream pictures and bringing them to our meeting room was a lovely touch. Thank You Don't miss the Red Barn experiance.
I travel a lot and try to book the best suite at the best hotel in any town. We booked the best class of suite at the Woodstock Inn. When we arrived there was nobody at the front desk. There was another couple waiting to check in before us. We stood around for at least 5 minutes. An employee returned to the desk and told the couple before us that their room would not be ready until 5 on because someone else was a member of their loyalty club and had decided to stay there longer. Even if it was true, why would they say that? Anyhow, the clerk gave us our key and pointed us to the elevator. The bed had stains on a sheet and a pillow. I looked up at the HVAC air filter in the ceiling and it was caked with dust; looked like it hadn't been replaced in years. No wonder the room made my nose stuffy. The hotel had warned us that there was no daily housekeeping. Because we needed new pods for the Nespresso machine on Day 2, we sought them at the front desk. They asked us if we wanted the regular, caffeinated kind and we said yes. They handed us a bag, which we later discovered was filled only with DECAF pods. We were able to fix that with another trip to the front desk. Then there is the bathroom. The fan exhaust fan doesn't work. There was only one roll of toilet paper, and remember, no housekeeping during your stay. In addition to the above problems, the hotel lacked basic courtesies that we are used to seeing when booking a suite at a luxury hotel. We don't expect wine, cookies, and fruit in our suite but most fine hotels provide amenities like this. At the very least, we almost always receive a note of welcome from the manager. In this case, nobody even offered to show us to the room. I know sometimes expensive hotels get bad reviews just because they are expensive. That is not what I am saying in this review. What I am saying is that I am accustomed to paying this much or more, but the Woodstock Inn is not a luxury hotel. It is merely a nice building with some charming interior decoration, perhaps with an old reputation of being luxurious. If I had to guess, the hotel is woefully understaffed and the management is aware that quality is suffering. I don't blame any of the employees here are here. Even if they made some mistakes, they were cheerful and polite. One final disclaimer: I am not familiar with Vermont so perhaps every hotel around here has similar problems and comparably poor value.…