This hotel cancelled my booking 24 hours prior to my arrival. I have contacted them to understand the issue and alternatives - they evoked a problem of overbooking. They could not care less and it does not speak very high about their customer-focused mind.
the place looks aristocratic (paintings, halls and accessories) and it in the middle of a cherry plantage (quiet) but is far from "luxury": the rooms need urgent renovation. There are worn carpets in the upper level of the house, the beds make noise when you move and equipment…
the owners didnt speak a word of English and were a bit deaf, they spoke french but not well, only Portugese, we felt like naughty school children if we were late in or too early for breakfast , but it was very amusing and a beautiful old house !!!
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