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BEST WESTERN Manassas

#10 of 19 Hotels in Manassas
Certificate of Excellence
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8640 Mathis Ave., Manassas, VA 20110
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90 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Alexandria, Virginia
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel because it was close to Jiffy Lube Live, and we didn't want to drive all the way home after our concert - good thing because it was after midnight when we got back to the hotel. The desk clerk was helpful and friendly and dealt with a problem with our reservation (not the hotel's fault... More 

Helpful?
Thank flash54
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you for taking the time to review our hotel. I am sorry you did not find the hotel to your liking. We are constantly making changes to better adapt to our guest needs and will use your feedback to make changes to improve upon our product. Thank you again for taking the time to share your feedback. More 

Virginia Beach, United States
1 review
5 of 5 stars Reviewed June 16, 2016

I found this hotel to be reasonable, clean, easily located, and had an excellent breakfast selection. The best thing was their customer service. I left my laptop in the room at checkout. Staff found it and made sure it was shipped overnight to my home. I highly recommend this hotel, its amenities, and its staff who went above and beyond... More 

Review collected in partnership with Best Western

Helpful?
Thank Paula H
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again Thank you. daxa Patel More 

Salt Lake City, Utah
2 reviews
4 of 5 stars Reviewed June 15, 2016

Very good value; staff very friendly and helpful; rooms clean and quiet; breakfast quite good. It does not have pool or elevator but quality and value offset that. It is off the beaten path in Manassas Park, VA, but close to freeways for access to Northern VA sights.

Review collected in partnership with Best Western

Helpful?
Thank boxer30
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you for the kind words and positive feedback for us. We are delighted to hear you enjoyed your stay and found the hotel an ideal fit for your needs. Thank you for the recommendation to others, we look forward to seeing you again as well. More 

South Bound Brook, New Jersey
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 12, 2016

To start, I first made a reservation for three nights and added on an extra night. The first night and next day were great but after that, our stay went a bit downhill. The room wasn't cleaned the next day and I was told sorry, it won't happen again. The next day, it happened again. The front desk again said,... More 

Helpful?
Thank rm0463
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

We appreciate you taking the time to share your valuable feedback with us. We are sorry to see we did not meet your expectations and you were dissatisfied with your stay. I will share this with the team as we work to bring the guest room back up to our standards and review plans for improvement. Thank you. Daxa Patel More 

Manassas, United States
1 review
5 of 5 stars Reviewed May 18, 2016

I really enjoyed my stay at the Manassas Best Western. The room was great, the staff was very friendly and the breakfast was good. I would definitely recommend this hotel to anyone who is traveling near Manassas Virginia.

Review collected in partnership with Best Western

Helpful?
Thank Chris M
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Daxa Patel General Manager More 

1 review
5 of 5 stars Reviewed May 14, 2016

BW in Manassas is an affordable alternative to downtown Washington DC. It is on or near mass transit to get everywhere.The town itself is historic and home of two significant civil war battles and is within 6-8 miles of the Air and Space UDVAR/HAZY collection of historical planes. The museum is spectacular as is the staff at this hotel.The tour... More 

Review collected in partnership with Best Western

Helpful?
Thank Robert D k
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you for sharing your trip with us. We appreciate all feedback we receive as it allows us to see where we are doing well and where improvements are needed. Daxa Patel General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 10, 2016

Hotel rooms need updated, new mattresses and cleanliness poor. Breakfast buffet poor. Area is iffy so don't stroll around after dark especially alone. It is one of the cheaper hotels in the area and you get what you pay for.

Review collected in partnership with Best Western

Helpful?
1 Thank jolenem728
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Dear jclenem728, Thank you for taking the time to let us know about your experience. I am sorry to hear that your stay here at the Best Western, Manassas did not exceed your expectations. We always strive to provide the best service possible to our guests. I would be curious to know more details about what was unsatisfactory about our... More 

Quarryville, Pennsylvania
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed April 14, 2016

This was a pre-planned trip and both my husband and I smoke, so I called around to 8 or 9 hotels in the area looking for a room that allowed smoking. When I called this hotel, I was told they had smoking rooms available so I booked a room, even though I was hoping for a hotel with an indoor... More 

Helpful?
Thank cuptie052371
daxa P, Manager at BEST WESTERN Manassas, responded to this review

Thank you for taking the time to let us know about your stay here at Best Western, Manassas. There are two Best Western Hotels in Manassas, VA. I do know that the Best Western, Battlefield location on Balls Ford Road in Manassas near Rt. 66 does offer smoking rooms and an indoor pool. I am curious if you intended to... More 

Newville, Pennsylvania, United States
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 22, 2016

Great Continental Breakfast; room clean and comfortable; accommodations adequate; could be updated - carpet in hallways looked like 80's pattern, decor not up to date Location was difficult to get to from where our event was held (battlefield) - we had to drive through a couple of miles of residential district with stop signs each block; however, hotel was quiet,... More 

Helpful?
Thank Steve G
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you for sharing your trip with us. We appreciate all feedback we receive as it allows us to see where we are doing well and where improvements are needed. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. If i can provide any assistance, please don't hesitate to contact me... More 

Weymouth, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 12, 2016

close to Bull Run battle fields and an easy Metro ride into DC. Staff was very helpful and friendly, breakfast was very good. The only complaint, as with most other Best Westerns, is they usually are not within walking distance of a restaurant and/or bar so you must get in the car and drive somewhere.

Review collected in partnership with Best Western

Helpful?
Thank Christopher E
daxa P, General Manager at BEST WESTERN Manassas, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Manassas

Address: 8640 Mathis Ave., Manassas, VA 20110
Location: United States > Virginia > Prince William County > Manassas
Price Range: $94 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Manassas 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Odigeo, Travelocity and Best Western + Iniative so you can book your BEST WESTERN Manassas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Manassas Best Western
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