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AX Seashells Resort at Suncrest

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Qawra Coast Road, Qawra, Island of Malta 1902 Malta
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Traveler (1964)
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Panoramas (12)
Room & Suite (582)

About

#3 of 15 hotels in Qawra
Location
Cleanliness
Service
Value
The Seashells Resort at Suncrest has been a leading 4 star hotel on the Maltese Islands since its very first days and has kept its tradition of hospitality within the AX group throughout the years. The Seashells Resort at Suncrest, your number one resort for individual, corporate and family travel. The property is conveniently located on the Salina to St Paul's Bay Promenade, merely a few minutes' walk away from the National Aquarium. You can make use of the very handy bus stop that is situated just opposite the hotel entrance. Take a left outside the hotel and you will immediately start walking towards all the hustle and bustle of Bugibba and Qawra, the main tourist hub on the island. Take a right and you'll be heading out on to the coast road for a 20 minute drive to St Julian's to enjoy the most popular night life spot in Malta. The hotel is located on the seafront for fantastic views of the Mediterranean and the best sunrise anyone could hope to wake up to.
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Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Entertainment staff
Evening entertainment
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Poolside bar
Table tennis
Kids club
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
Italian
2581Reviews382Q+A100Room tips
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Popular mentions
Andrew B wrote a review Yesterday
1 contribution
The family suites overlooking the sea and pools ate definitely worth the tiny upgrade fee. Staff are incredibly helpful. Sure there’s a few little niggles but that’s understandable in these times. Pools great and the drinks selection at the cheeky monkey bar is great. All in all a pretty good place to finish our holiday at.
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Date of stay: July 2021Trip type: Traveled with family
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Matt S wrote a review Jul 25
1 contribution
A previous review of the AX Seashells Hotel, from a person in Halifax, UK has this hotel pretty much spot on. I suppose mitigating circumstances may dictate to some degree too. Whilst still in the midst of the Covid pandemic, some of the issues might be understandable and explainable, others less so. Facilities and what is on offer is restricted, particularly for all inclusive customers. This is the polar opposite of what your experience is at all inclusive resorts in Mexico or the Caribbean. It can be a little embarrassing to be repeatedly told this isn’t on your menu or that drink isn’t included. The choice of restaurants is very limited and it does appear priority in terms of seating is given to walk-ups. However a decent tip if you are staying here is to book your reservations on arrival. This does give you a degree of certainty around eating of an evening, even if this can feel quite restrictive as well. I’d probably avoid the Cheeky Monkey restaurant all together if you are all inclusive. The choice is very limited and to be frank the food is not very nice. The Luzzu Restaurant is the best. Again, choice is limited for all inclusive guests but the food is generally really nice (avoid the rabbit ravioli) and portion sizes are massive! Another massive plus worth reiterating is the staff at Luzzu. They are really pleasant, helpful and hardworking. Luzzu and the Staff there, are the biggest asset to the hotel. The rooms at the hotel are nice and changed every day without fail. It’s a great location with bus services to all parts of the island. BugIbba Square is a short walk away and we’ll worth a visit for other restaurants and bars. Yes the hotel could do with a lick of paint and modernising. However, during these times, it is difficult for many businesses and it should also be remembered that many large hotels will be shy of atmosphere and facilities because they cannot be filled to capacity due to Covid restrictions.
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Date of stay: July 2021Trip type: Traveled as a couple
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Response from Ludgarda Schembri, Sales at AX Seashells Resort at Suncrest
Responded 4 days ago
Dear W4865PUmatts, We would like to thank you for the input and indeed a lot depends on restrictions which change continuously and may not be familiar to people coming from outside the island. One will be surprised at things which hotels had to change, use of one material not the other, removal of cushions from the lobby area, collateral in rooms and many other things. Priority is not given to non all inclusive guests - priority is given to guests with a reservation. Before Covid, both Luzzu Restaurant and Cheeky Monkey were not included on the all inclusive choice of restaurants. The pandemic brought various challenges - the bigger one being social distancing. We therefore had to open both for all inclusive guests - we would not have been having this discussion in 2019. Of course each country has its particular aspects and i am sure that both Mexico and The Caribbean have an undisputed charm - which starts with their price, followed by the most obvious - space loads of it - and resorts with numerous outlets. We are glad you liked the menu at Luzzu and of course the staff - they are indeed a very hard working and resilient bunch. We also hope you took the opportunity of visiting some of the numerous sites on the island, which also due to covid are not full. Sincere regards, Ludgarda Schembri Manager - Online Reputation
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MRSPANNIE wrote a review Jul 24
Halifax, United Kingdom66 contributions17 helpful votes
Such a shame to have write about such an empty soulless hotel. The advertised food and drink facilities are so misleading. The Coral Bay Buffet and Ambasdador Lounge are NOT open, leaving only the school canteen style ItTok buffet for breakfast. It took 5 days for the chef to prepare a single gluten free roll. The bookable slots at Cheeky Monkey and Luzzu are near impossible to book at the unfriendly reception unless you want to eat at 5.30, although if you go along to the restaurant you will see people getting tables by just walking in at any time as long as they were paying cash. The all inclusive menu is greatly reduced compared to pay on the day guests. Cheeky Monkey offer just 3 starter options- salad, bruchette or garlic bread. We are treat like second class citizens as soon as the all inclusive wristband is spotted. The one bar open on an evening in the hotel is like God's waiting room with a casio keyboard player everynight whilst you sip your drinks from plastic glasses. Walk out of the hotel and you will find the other hotels packed full, mainly of Seashells guests who have decided to pay elsewhere for the evening. The locals down at the rocky seafront use the hotel free of charge all day, washing themselves and their cooking equipment in the bathrooms, taking a dip in the pool, snoozing on the sunloungers and taking the hotel chairs down to the sea to eat with their families. Noone monitors this. There are no lifeguards around the pools. Positives, yes there are some. It does have a lovely harbour view, the majority of staff do work very hard. The burgers at lunch are great. The deserted main hotel could be lovely with its marble interior, couchs and pianos, but there is noone here. Walking through at night is like a scene from the shining. Such a let down for what you would expect from a 4 star all inclusive. We have had to spend so much money on water for the mornings and evenings when the bars charge, meals out of the hotel when unable to get tables at the bookable restaurants and by going out of the hotel to the other buzzing hotels just for some drinks in a real glass and a holiday atmosphere. What a shame that this is our first, and last, experience of Malta.
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Date of stay: July 2021Trip type: Traveled as a couple
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Response from Ludgarda Schembri, Sales at AX Seashells Resort at Suncrest
Responded 4 days ago
Dear MRSPANNIE, We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations. Your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests. I would like however to take this opportunity and point out a couple of things which you mentioned. The style of the restaurant - It-tokk where both breakfast and dinner are served is local and slightly rustic - the menus served are not short of any items which we served pre-covid the only difference is that buffets have to be served - self service is not existent any more. Ambassador Lounge is momentarily closed because it does not comply to covid space restrictions - instead there are two large pool bars open and guests may also choose to go to Cheeky Monkey - the latter was not part of the all inclusive package in pre- covid days. At the pool bars, drinks cannot be served in glass, because this is a hazard in spaces where guests may actually be walking barefoot - this is a local restriction valid for a number of years. Beverages are served in glass in all of our outlets including Cheeky Monkey and Luzzu as well as It-Tokk. Especially because of covid we encourage table reservations - this applies to all our outlets, to hotel guests and non hotel guests. The hotel does not give priority to walk ins at all, priority is given to pre-bookings - anything else depends on availability at the point in time. If an outlet is full at a particular time, there is nothing one can do, especially during such times, when the authorities are checking that restrictions are observed. You will be aware that gluten free items cannot be mingled with other items as they will be contaminated - guests have to inform us of their requirements in this case as none will be just left on display. We would have gladly provided more in this area if you just left a restaurant supervisor know of your requirement. The hotel makes it very clear in all its advertising that the rocky beach in front of the hotel is not private - however hotel guests local or not may still use the area as public of course - some actually also at times take a chair or deck chair from the pool area down there - we do indeed check that people not wearing our band are not using our equipment. All hotel guests whatever their board basis, wear a band which identifies them as such. the hotel has no jurisdiction on who goes there. Whilst there is indeed no actual lifeguards, all staff working at the pool are trained life savers and the hotel always has first aiders on its rosters. There are also life saving rings at both pools - this is the only actual requirement which we of course abide to. We are glad you mention that at least some of our staff do work hard, under all present circumstances and different levels of appreciation. We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website. Sincere regards. Ludgarda Schembri Manager – Online Reputation
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Miloš L wrote a review Jul 20
1 contribution
we spent ten beautiful days here. days we were very pleased with the animation team, which was willing to show us everything and help everyone. We also had fun every day. full of competitions and dance activities. thank you
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Date of stay: July 2021Trip type: Traveled with family
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Response from Ludgarda Schembri, Sales at AX Seashells Resort at Suncrest
Responded 1 week ago
Dear milo_1699, We wish to extend our thanks for the encouraging review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about our animations are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta. Ludgarda Schembri Manager – Online Reputation
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Sharyn B Cox wrote a review Jul 20
The Royal Town of Sutton Coldfield, United Kingdom94 contributions69 helpful votes
Stayed here for a week middle of July with my partner, Covid regulated hotel and check in smooth Room had partial sea view but also a grey rooftop Room white and soul less no atmosphere Pool area was clean and nice but be aware non residents are allowed in at a daily rate so can get busy Hotel needs major updating to bring up to a four star hotel and large areas are redundant in the hotel and tired (sofas etc ) not worth price paid .
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Ludgarda Schembri, Sales at AX Seashells Resort at Suncrest
Responded 1 week ago
Dear 91sharync, We thank you for sharing your experience with us. It is a pleasure to read that there are various aspects which may have helped make your stay in our hotel a successful one. We would also like to assure you that all your comments are taken in consideration and that we have forwarded your experience including the less positive comments to the relevant departments for due investigation. It is through our guests’ guidance that we can formulate the best experience possible for our guests. Just for the record we ask readers to look at our pictures from the website to see exactly the room decor. The only thing which is missing because of covid are the green cushions - because they are leather and not machine washable - everything else is still there. The number of guests around the pool is in line with regulations - the local authorities are checking hotels to make sure that restrictions are adhered to. We wish to thank you for the constructive comments and are looking into the possibility of implementing your suggestions. We look forward to your return in one of our 7 AX properties and remind you we can always be reached on the various social media platforms including our website and send our regards. Ludgarda Schembri Manager – Online Reputation
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PRICE RANGE
$38 - $160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
seashells resort at suncrest hotel qawra, suncrest hotel qawra
LOCATION
MaltaIsland of MaltaQawra
NUMBER OF ROOMS
452
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Frequently Asked Questions about AX Seashells Resort at Suncrest
Which popular attractions are close to AX Seashells Resort at Suncrest?
Nearby attractions include Malta Classic Car Collection Museum (0.2 miles), The Elvis Tribute Lounge (0.2 miles), and Alex Bar (0.1 miles).
What are some of the property amenities at AX Seashells Resort at Suncrest?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at AX Seashells Resort at Suncrest?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to AX Seashells Resort at Suncrest?
Conveniently located restaurants include Carvv Steakhouse, Kebab Factory Qawra, and Surf N Turf.
Are there opportunities to exercise at AX Seashells Resort at Suncrest?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does AX Seashells Resort at Suncrest have an airport shuttle?
Yes, AX Seashells Resort at Suncrest offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at AX Seashells Resort at Suncrest?
Yes, dry cleaning and laundry service are offered to guests.
Does AX Seashells Resort at Suncrest offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to AX Seashells Resort at Suncrest?
Many travelers enjoy visiting Mellieha Air Raid Shelter (3.5 miles), Palazzo Falson Historic House Museum (4.8 miles), and Mdina Main Gate - Baroque gateway (4.9 miles).
Does AX Seashells Resort at Suncrest have any great views?
Yes, guests often enjoy the ocean view available here.
Is AX Seashells Resort at Suncrest accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.