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Hotel Santana

1,619 reviews
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Traveler (606)
Room & Suite (298)
Pool & Beach (72)
Overview
  • Excellent20%
  • Very good38%
  • Average26%
  • Poor10%
  • Terrible6%
Travelers talk about
“comfort room”(16 reviews)
“the bus”(214 reviews)
“roof top pool”(63 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
Mar 11Mar 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,619)Write a Review
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All reviewscomfort roomthe busroof top poolindoor poolair conplenty of choicecafe barhalf boardbars and restaurantsbooked a superior roomvisiting maltahotel is in a great locationbed and breakfastwalk in showerbreakfast and dinnercold meatssun loungers
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591 - 595 of 1,298 reviews
Reviewed June 10, 2015

Myself and three friends stayed here during our holiday in Malta. As the title suggests I have very mixed feelings about this hotel. Whilst it was not an awful stay, room issues were a hassle and the standard of customer service could be much much...More

2  Thank Kristiana R
Response from SunrouteSantana, Sales and Marketing Executive at Hotel SantanaResponded June 11, 2015

Dear Client, I have taken note of your review of our hotel on TripAdvisor and I am also sharing your review with our management team. We take this opportunity to thank you for stating that our hotel offers as fabulous location and great value for...More

Reviewed June 9, 2015

we have been coming to this hotel for the last 14 years and its gets better all the time. Very clean,food excellent and the staff are very friendly.Any problems that we encounter are rectified immediately. Good entertainment that is held 5 times a week..We look...More

4  Thank joanandken
Response from SunrouteSantana, Sales and Marketing Executive at Hotel SantanaResponded June 11, 2015

Dear JoanandKen, Many thanks for reviewing Hotel Santana on TripAdvisor, for sharing your experience of our hotel with other reviewers and for your most favourable, and much appreciated, comments. Above all, many thanks for your repeat custom to Malta and to Hotel Santana. We note...More

Reviewed June 8, 2015

This is a four star hotel offering three star standards. Our standard room was small and basic and the air conditioning was pretty poor. The food throughout the week took me back to school dinners and overall service was nothing great. I would have to...More

1  Thank Graham J
Response from SunrouteSantana, Sales and Marketing Executive at Hotel SantanaResponded June 9, 2015

Dear Client, We have noted your review on TripAdvisor. We regret to note that you were disappointed with some aspects concerning your stay at our hotel. However, for the benefit of those reading this review, we would remark as follows: Regarding classification: Hotel classification is...More

Reviewed June 7, 2015

Third trip to Santana and hard to fault the value it offers. Service is straightforward and professional. Malta is a great place and its ultra reliable bus services are key to getting about. Santana is literally 100 yards from the bus station and access to...More

2  Thank Jezza Kent K
Response from SunrouteSantana, Sales and Marketing Executive at Hotel SantanaResponded June 7, 2015

Dear Client, Many thanks for reviewing Hotel Santana n TripAdvisor and for sharing your experience at our hotel. Above all we thank you for repeatedly choosing to stay at our hotel and look forward to your soonest return to Malta and to Hotel Santana. We...More

Reviewed June 6, 2015

we arrived back home yesterday [unfortunately] could not fault the hotel the staff are very smart and helpful we was on a belated honeymoon and caroline sciortino was very kind and helpful even going the extra mile for us [in our room was fresh fruit,sweets,wine...More

4  Thank yvonneEastYorkshire
Response from SunrouteSantana, Sales and Marketing Executive at Hotel SantanaResponded June 7, 2015

Dear Yvonne, Many thanks for reviewing Hotel Santana on TripAdvisor, for sharing your experience at our hotel, for your most favourable comments and for recommending our hotel. We are so happy that you truly enjoyed your honeymoon at our hotel and that you will return...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Free Parking
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$43 - $184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in St. Paul's Bay
#3 Spa Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$43 - $184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in St. Paul's Bay
#3 Spa Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (606)
Room & Suite (298)
Pool & Beach (72)
Dining (54)
Amenities (9)
Family and Play Areas (8)
Questions & Answers
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don c
February 21, 2018|
AnswerShow all 3 answers
Response from Sunroute Hotels M | Property representative |
Dear Don C, Thank you for your question. Yes, I can confirm that our bar, Castagna Café is open until 01:00am every day so you can still get a drink after your late arrival. May you have any further question do not... More
0
Votes
jaynemeader
February 17, 2018|
AnswerShow all 7 answers
Response from Sunroute Hotels M | Property representative |
Dear Jaynemeader, Thank you for your question. Yes, I can confirm that all of our rooms are equipped with a cooler. We are looking forward to welcoming you at Hotel Santana. Kind regards, Vera Zelles Guest Relations... More
0
Votes
Abrar H
February 8, 2018|
Answer
Response from Sunroute Hotels M | Property representative |
Dear Abrar H, Thank you for your question. Yes, I can confirm that All Inclusive package includes snacks such as wraps, baguettes and sandwiches which are served with crisps and salad. These snacks are available in our... More
1
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Room Tips
"We had room overlooking the square with a balcony number 27 x Lovely"
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"room 223 is spacious as is 323 end rooms have balcony all the way round"
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"Don't go on the ground floor as it can be noisy and the sun hits the balconys on the front the longest"
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"front rooms get the sun and are away from the building work"
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