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The issues and problems we had on our holiday was as follows :
we booked our holiday as a 4 star hotel but the two rooms we were given were not 4 star not even ( 3 star ) the 1st room for two days...More
We stayed at the Santana for 2 weeks half board, there was some work going on at the rear of the hotel on our first day but that thankfully that stopped. The food was of decent quality and restaurant staff were very good but towards...More
We booked to stay one night at the Santana to fit in with our flight schedule. We had been spoiled as we stayed the previous week at the DB San Antonio. When we checked in, we were given a key card to the bag store...More
Arrived at the Santana Hotel on the 11th of june for 8 days leaving on the 19th june 2017
When we arrived we were greeted by Anna who was very cheerful and helpful we were give room 37 which on first site was ok but...More
Good service, breakfast could have larger variety. Also, there was food smell all the time on the corridor, it was very unpleasant. At the same time, the staff was very helpful, rooftop pool was amazing!More
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1 Thank Tatjana12345
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded yesterday
We would like to thank you for taking time to post your review about our hotel on TripAdvisor.
We appreciate your feedback as it helps us to keep improving our services and hospitality. We will share your comments with the rest of our...More
$46 - $672 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Luxury Hotel in St. Paul's Bay
#3 Spa Hotel in St. Paul's Bay
Number of rooms
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