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Hotel Santana

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Hotel Santana
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1,220 Reviews from our TripAdvisor Community

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Showing 1,004: English reviews
Kettering, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

Having read previous reviews was a little apprehensive about this hotel. We booked a suite and only stayed B & B. The suite is in need of some refurbishment, furniture a little tired and decor needs updating, however it was large, spacious and had everything we needed. Cheap plastic table and chairs on the balcony which overlooked the street and... More 

Helpful?
Thank 26kc2015
Rochester, Kent
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The general area around the Hotel looked a bit rundown. Potholes in the road, rundown places around and wobbly railings on the promenade. You have to watch the traffic too the people are mad drivers. The hotel Santana itself is a good hotel. The facilities are good but we did have a couple of gripes. The dining room aircon was... More 

Helpful?
1 Thank earwen
bideford
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Crackin hotel in the middle of Qwara, car park right opposite, very clean all the staff are friendly and helpful, Food good and plenty of it. Near bus station Very comfortable rooms. Overall a great hotel in a fab location.

Helpful?
Thank iansmale
Middlesbrough, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good Hotel in a convenient locationThe Santana has been undergoing a revamp & the rear garden area & new rooms on the side are now complete. Building work is about to start on a plot behind the hotel, not sure if this is connected to the Santana or a separate construction. This was our eighth visit to the Santana &... More 

Helpful?
Thank hash106
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to thank you for taking the time to review Hotel Santana. We are glad that you have enjoyed your stay, and we thank you for your repeat custom. Your comments and suggestions are appreciated and will be passed on to the management. This helps us improve our service in order to meet and exceed our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Recently visited here with my Uncle. Pleasant enough stay, the only downside being the millettmetres of dust on the skirting board. The entertainment is good, the best night being the Sunday when a magic show was on.

Helpful?
1 Thank Carl S
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to thank you for your review on Hotel Santana. We are glad that you had an overall pleasant stay. Your comments will be surely passed on to the rest of the team. Whilst we thank you again, we also hope to welcome you again in the near future. Kind regards, Melanie Sant Guest Relations Manager More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

If your going to use this hotel as just a base then it fits the bill, it's not expensive so you are getting what you pay for, I would not want to use the hotel as an all inclusive base for my holiday at this time, there are building works starting at the back of the hotel which start early... More 

Helpful?
1 Thank Nicholas F
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear reviewer, Thank you for sharing your comments about your recent stay at Hotel Santana. We are glad to note that your overall experience was a pleasant one. For the benefit of those reading this review, may we point out that all building works have been completed at the end of May 2016 and hence no works are being carried... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just had a short stay here, found the place to be very well kept with good facilities and nice professional staff, nice relaxed atmosphere due to the fact that the clientele were mostly mature couples with a few young families, would definitely recommend.

Helpful?
2 Thank Steven P
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to thank you for your great review and the full rating on TripAdvisor. We also truly appreciate your recommendation of Hotel Santana. Your comments will be passed on to the rest of the team, which we are sure that they will be pleased when they hear about them. Whilst we thank you again for your... More 

fife
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Just stayed 1 night this time as we were going to Gozo for a week, we were put in room 344, this was at the back of the hotel (we had requested the front when we booked, but never mind), if we had been booked for a whole week, we would have demanded to have our room changed, the room... More 

Helpful?
Thank burlesquebabe
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear reviewer, Thank you for the time spent in writing this review. We do appreciate all comments since this enables us to always improve our product based on what guests suggest. With respect to this particular review, from your comments it seems that the room allocated to you was an Economy Room not a Standard room. An economy is cheaper... More 

Travelers are raving about these St. Paul's Bay hotels

Leeds, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The Santana hotel is literally ok. I have just stayed a week here on my own (friends staying locally) on arrival after leaving my house at 3:30am I was told my room would not be ready for another hour (2pm) to my mind if you book a package holiday your room should be ready as soon as you arrive, nearing... More 

Helpful?
1 Thank kazupers
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to thank you for taking your time to review Hotel Santana. We do apologise if we have not met and exceeded your expectations. Our aim is to give the best service to our guests and good value for money. Nonetheless, your comments will be taken into consideration by the management. Please note that whilst I... More 

Essex, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here lots of times before, and just came back this week from 1 week All Inclusive. Problem with the first room we were allocated, but we went back down to reception and was allocated another room within 15 minutes, prompt, polite staff on a busy reception. Food in the restaurant was very good again, Choice of salami/ham/cheese platters, fruit,... More 

Helpful?
1 Thank Denise C
Sunroute Hotels M, Guest Relations Manager at Hotel Santana, responded to this review

Dear Reviewer, We would like to thank you for your review on Hotel Santana. We truly appreciate the 5/5 rating that you have kindly given us. Your comments towards our staff member Sarah will be passed on to her. We are sure that she will be overjoyed when she hears your comments. Whilst we thank you again for your lovely... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether you are travelling for pleasure or business, the 4 star Hotel Santana is certain to meet your expectations. Our personalized service, comfortable accommodation and facilities will make your stay with us a memorable one. The hotel is located just a couple of minutes walk from the picturesque, 2.6 km promenade, a sandy beach, public transport, the Aquarium, shops, bars, restaurants and many other recreational facilities such as discos, water sports facilities, a casino and a multiplex cinema. The 4 star Hotel Santana has 202 guestrooms comprising a mix of standard and superior rooms and a small number of suites. Guest facilities include a rooftop pool with children’s section and sun terraces and, for additional relaxation, there is an indoor pool and wellness facility. The attractive main restaurant, Moire, is in buffet style. La Mentha, the Italian Trattoria, is open in the evenings serving a variety of Mediterranean dishes. The hotel also has a licensed cafeteria which is open from early morning until late evening. Free WI-FI services are available throughout the hotel. We also offer a computer with free Wi-Fi services in the lobby area for use by our hotel guests. Accommodation Standard rooms Decorated in warm Mediterranean colours, the vast majority of rooms are Standard Rooms with twin beds, most of which can accommodate a 3rd bed. Twin rooms for sole use are available against a supplement. Facilities in Standard rooms include: Balcony Centrally controlled Central Heating / Air-conditioning En suite with walk-in shower or with bath and shower SAT TV with pay TV options Unstocked Mini Bar Radio Direct dialling Telephones Hair dryer Ceiling fan Safety deposit box (at a small charge) Room service Electric current 240 volts Continental Socket available in each room Kettle and crockery for making hot drinks Hair dressing services are available in the privacy of the room by appointment Superior rooms In addition to the facilities of a Standard Room, Superior Rooms are more spacious and include additional services such as tea & coffee making facilities, sofa and mini-refrigerator. The majority of Superior Rooms have two extra beds and are able to accommodate 4 persons in total. These rooms particularly appeal to couples and families who wish to retain home comforts whilst on holiday. Luxury suites The hotel also features a number of luxury suites which are uniquely defined by their original design and luxurious finishes. These suites are well sought after and advance booking is highly recommended. A traditional Maltese stone archway, which dominates the design, divides the suite into two areas - the sleeping and dining/living area. For additional comfort, the bedroom area offers double wardrobe space among other facilities. The suite is designed to provide some privacy from the living area should you have guests staying with you. The dining/living area is furnished with a fully equipped kitchenette including ceramic hob, oven and microwave, a dining table seating 4 persons and sofas opening up into a double bed. Apart from the standard facilities found in all rooms, Suites also include: • Fully equipped Kitchenette including oven/microwave • Dining area • Living area with a sofa opening up into a double bed • Full size mirror with down-lighters • Ironing board and iron Bars and restaurants Hotel Santana offers an array of food & beverage outlets to cater for the various tastes and needs of our guests. The various venues offered range from buffet breakfast, luncheons and dinners at the main restaurant, the Moire, to Mediterranean dishes, pastas and pizzas at the Trattoria La Mentha, and lighter meals and snacks at the Cafe Castagna. On most evenings live entertainment is offered at Cafe Castagna or at La Canoa Bar. There is also a pool bar which is open in the summer season. The Moire Restaurant The Moire Restaurant offers an elegant yet informal atmosphere. The restaurant serves breakfast and dinner and is open for lunch on some days. Breakfast: The hot and cold buffet breakfast offers a vast choice of items, including some health conscious options. Lunch & Dinner: Lunch is either buffet or plated, depending on occupancy. Dinner is buffet and consists of a variety of local and continental cuisine; vegetarian options are also available. La Mentha Trattoria and Bar Trattoria La Mentha offers informal dining with a bar lounge which is elegant yet cosy. This trattoria specializes in Italian cuisine and serves a good selection of local and Mediterranean dishes including pastas and pizzas. A salad bar and specialties of the day are also available. Cafe Castagna The cafeteria is informal yet smart and comfortable. It offers a variety of hot and cold beverages, snacks, ice-cream and mouth-watering pastries, most of which are baked on the premises. Pool Bar The rooftop pool bar and terraces enjoy 360' panoramic sea and country views. A choice of dishes, hot and cold snacks, ice creams and beverages are available. The pool terraces also serve as a venue for evening entertainment during the high season. Leisure Facilities Hotel Santana has a roof top swimming pool as well as 3 sunbathing terraces, all enjoying open sea and country views. The hotel also features a wellness centre (offering a range of health and beauty treatments, sauna, hydrotherapy bath, whirlpool and an indoor pool (heated in winter) which is open all year round except for 2 weeks in the July-September period. A small fitness room is also available. Meeting and banquets Hotel Santana offers a choice of two conference/banquet venues; the Paisley Room and the Cashmere Lounge. Both are equipped with video projection, but other conference equipment can also be provided at a charge. The Cashmere Lounge is located on the top floor and seats a maximum of 125 people theatre style. It is also ideal for banqueting with its own lounge bar and open view terraces. The Paisley Room seats a maximum of 90 people theatre style and is located on the lower level next to the main restaurant. A smaller syndicate room and secretarial services are also available. ... more   less 

Additional Information about Hotel Santana

Address: Triq il-Maskli, St. Paul's Bay, Island of Malta 05, Malta
Location: Malta > Island of Malta > St. Paul's Bay
Price Range: $35 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santana 4*
Number of rooms: 202
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Also Known As:
Santana Hotel Malta
Santana Hotel St Pauls Bay
Santana Malta
Hotel Santana Malta
Santana St Pauls Bay
Hotel Style:
#3 Luxury Hotel in St. Paul's Bay
#3 Spa Hotel in St. Paul's Bay
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