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      Hotel Santana

      1,530 Reviews
      #4 of 14 Hotels in St. Paul's Bay
      Triq il-Maskli, St. Paul's Bay, Island of Malta 05, Malta
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      All photos (718)
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      Traveler (548)
      Room & Suite (237)
      Pool & Beach (67)
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      Overview
      3.5
      1,530 reviews
      • Excellent20%
      • Very good38%
      • Average26%
      • Poor10%
      • Terrible6%
      Travelers talk about
      “the bus” (206 reviews)
      “rooftop pool” (52 reviews)
      “superior room” (53 reviews)
      Free Wifi
      Free Parking
      Breakfast Buffet
      Air Conditioning
      Pool
      Non-Smoking Rooms
      Restaurant
      Room Service
      Suites
      Rooftop Bar
      Fitness center
      Multilingual Staff
      Spa
      Wheelchair access
      Conference Facilities
      Dry Cleaning
      Rooftop Terrace
      4.0 Star Hotel
      All hotel details
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      Similar hotels
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      InterContinental Malta
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      Rooms
      Oct 1Oct 2
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (1,530)
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      1 - 5 of 1,228 reviews

      Reviewed 2 days ago
      Not as nice as the photographs suggest.

      Sadly disappointed with the, not inexpensive, room we'd booked; grimy, cramped, unpleasant smell and bathroom fan that wouldn't turn off (yes, we did seek advice from front desk as to how it would stop once all lights were turned off - it didn't). Only one...More

      Thank BorninLondon7
      Reviewed 3 days ago
      Very nice hotel

      A very nice hotel. We were lucky enough to be allocated room 503 - a large corner room at the top. I think it must officially be a family room (although we didn't actually book that grade of room). As well as the usual beds...More

      1  Thank SussexRhian
      Reviewed 3 days ago via mobile
      Stag

      Hotel is lovely yes you can flood the bathroom no it's not a big deal. pool is on the roof and it's great and the bar staff try there best for you and the food is lush it's 5 min walk from the bars and...More

      1  Thank Lee G
      Reviewed 4 days ago
      Slipping Standards and avoid the Ground Floor Rooms

      I have visited Santana Hotel on several occasions over the last 4 years, but unfortunately this stay will be my last. As always I cannot speak highly enough of the bar staff. They are always charming and cannot do enough for you. Sophie, Karen and...More

      Thank karmen18
      Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 2 days ago

      Dear Reviewer, Thank you for sharing your opinion with us on TripAdvisor. We would like to thank you for your repeated custom and we apologise for any inconvenience you encountered during your stay. Your feedback is extremely important for us, as it helps us to...More

      Reviewed 4 days ago via mobile
      Looks can be deceiving

      I don't know wherè to start. The reception staff are amazingly rude. The management leave one on their own. And the complaints were building up. We had room 244...if you are a couple do not accept this room. It us clean and neat but unbelievably...More

      Thank Lorraine S
      Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 2 days ago

      Dear Reviewer, Thank you for taking time to review our hotel on TripAdvisor. Constructive criticism is highly valuable for us as it helps us to keep improving our services and hence your comments will be certainly passed on to the management team where for further...More

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      About
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Bar/Lounge
      • Free High Speed Internet ( WiFi )
      • Free Parking
      • Spa
      • Fitness Center with Gym / Workout Room
      • Hotel Amenities
      • Room Service
      • Free Parking
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Room amenities
      • Air Conditioning
      • Things to do
      • Pool
      • Restaurant
      • Bar/Lounge
      • Spa
      • Fitness Center with Gym / Workout Room
      • Heated pool
      • Indoor pool
      • Outdoor pool
      Details
      • Price range
      • $35 - $512 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #3 Luxury Hotel in St. Paul's Bay
      • #3 Spa Hotel in St. Paul's Bay
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms
      • Number of rooms
      • 202
      • Reservation Options
      • TripAdvisor is proud to partner with Hotels.com, Expedia, HostelWorld, Booking.com, Priceline, Travelocity, Cancelon, TripOnline SA, Hotwire, Agoda, HotelQuickly and Evoline ltd so you can book your Hotel Santana reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
      • Location
      • Malta >
      • Island of Malta >
      • St. Paul's Bay
      • Also Known As
      • Santana Hotel Malta ,
      • Santana Hotel St Pauls Bay ,
      • Santana Malta ,
      • Hotel Santana Malta ,
      • Santana St Pauls Bay
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      Add Photo Photos
      All photos (718)
      Full view
      Traveler (548)
      Room & Suite (237)
      Pool & Beach (67)
      Dining (49)
      Hotel & Grounds (316)
      Bathroom (38)
      Family and Play Areas (2)
      Nearby
      Sponsored by:
      Nearby HotelsSee all 141 hotels in Island of Malta
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      Ask a question
      Questions & Answers
      See all 129 questions
      Yummiestmummy
      September 4, 2017|
      AnswerShow all 2 answers
      Response from Sunroute Hotels M | Property representative |
      Dear Yummiestmummy, Unfortunately I cannot add our email address to the answer on TripAdvisor, however you can contact us through the hotel’s website and our email address is also shown there. We hope that we will have the... More
      0
      Votes
      Madhez
      September 2, 2017|
      AnswerShow all 4 answers
      Response from Sunroute Hotels M | Property representative |
      Dear Madhez, Thank you for your question. Yes, I can confirm, that the hotel will be definitely open in March. Our hotel will be closed only from 4th December 2017 to 4th January 2018. We look forward to welcome you to... More
      1
      Vote
      Sarah F
      September 1, 2017|
      AnswerShow all 6 answers
      Response from Sunroute Hotels M | Property representative |
      Dear Sarah F, Thank you for your question. Our indoor pool temperature is between 28°C-31°C all year. We hope that we will have the pleasure to host you at Hotel Santana. Regards, Vera Zelles Guest Relations Officer
      0
      Votes
      Room Tips
      "Go for a superior room or a suite. Don't have a room overlooking the Zenzair garden."
      Read review
      "As the facade is on a busy road, particularly in summer, the rooms on the front are the best on the higher..."
      Read review
      "Go High because the street is quite busy in the early morning. Rooms facing the patio area can be noisy on..."
      Read review
      "Comfort room in new bock high floor"
      Read review
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