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Traveler (658)
Room & Suite (318)
Pool & Beach (77)
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Overview
  • Excellent20%
  • Very good37%
  • Average27%
  • Poor10%
  • Terrible6%
Travelers talk about
“rooftop pool”(124 reviews)
“comfort room”(23 reviews)
“the bus”(228 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,713)
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1,375 results
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501
346
124
78
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326
501
346
124
78
Show reviews that mention
All reviewsrooftop poolcomfort roomthe busair consun deckbuilding workplenty of choicecafe barbars and restaurantshalf boardvisiting maltahotel is in a great locationbed and breakfastwalk in showerbreakfast and dinnerbuffet stylecold meats
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1 - 5 of 1,375 reviews
Reviewed today

Lovely hotel. Staff all very friendly, rooms cleaned and clean towels every day. Suite smart and tidy, had everything we needed including iron and ironing board. Maintenance when needed very prompt and efficient. Would recommend. Close to bus station, bars and restaurants.

Thank ETandBrum
Reviewed 2 days ago

There was nothing BAD about the hotel.. the staff were lovely, friendly and helpful; the hotel was clean and well cared for. The food was forgettable, the gym, was frankly a joke; the swimming pool was cool, for an indoor pool and the jacuzzi part...More

1  Thank glennlobo
Reviewed 2 days ago

My wife and I ,accompanied by two very good friends spent a week at Hotel Santana.Wehad a week at the hotel and we all agreed that it was a great week. We arrived as the dining was finishing but the staff were excellent and we...More

1  Thank Popsy1950
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded yesterday

Dear Popsy1950, Thank you for reviewing our hotel on TripAdvisor. We are grateful for reading your pleasant comments about our restaurant menu and about our staff. We hope that we will have the opportunity to welcome you at Hotel Santana again in the near future....More

Reviewed 3 days ago via mobile

Stayed here for 4 nights When we arrived our room wasnt ready so we went back at 2 still not ready. We asked how long it would she could help us the reception girl (who wasnt over friendly) called housekeeping and said said sorry i...More

Thank justyazz
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded yesterday

Dear Justyazz, We would like to thank you for taking time to review our hotel on TripAdvisor. We apologise for not meeting your expectations during your stay and we apologise for any inconvenience you encountered whilst at the hotel. We always advise to our guests...More

Reviewed 4 days ago via mobile

We have just returned from Santana stayed for 10 days and have stayed before. Hotel was very nice had a lovely room and it was cleaned everyday with fresh towels. Staff all helpful and friendly there was some building work going on next door but...More

2  Thank conny40187069
Response from Sunroute Hotels M, Guest Relations Manager at Hotel SantanaResponded 2 days ago

Dear Conny40187069, Thank you for reviewing our hotel on TripAdvisor. Your comments are very much valued and appreciated. Our main goal is to please our guests and to provide that quality customer service that our guests expect. We will share your feedback with the rest...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$71 - $169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$71 - $169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in St. Paul's Bay
#3 Luxury Hotel in St. Paul's Bay
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (658)
Room & Suite (318)
Pool & Beach (77)
Dining (55)
Amenities (9)
Family and Play Areas (8)
Questions & Answers
Ask a question
Marion B
June 17, 2018|
AnswerShow all 9 answers
Response from Sunroute Hotels M | Property representative |
Dear Marion B, Thank you for your question. Yes, I can confirm that board upgrade is possible when you arrive at the hotel. From half board basis to all-inclusive the upgrade costs €17.50 per person per night, which... More
0
Votes
Marion B
June 17, 2018|
AnswerShow all 3 answers
Response from Sunroute Hotels M | Property representative |
Dear Marion B, Thank you for your question. Yes, I can confirm that board upgrade is possible when you arrive at the hotel. From half board basis to all-inclusive the upgrade costs €17.50 per person per night, which... More
0
Votes
adams6452014
June 15, 2018|
Answer
Response from Sunroute Hotels M | Property representative |
Dear Adam6452014, Thank you for your question. We apologise for the fact that you did not receive a reply to your email. I have checked in our system and unfortunately we did not receive your email. I have already... More
0
Votes
Room Tips
"Front view and at the top"
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"Due to building work at the rear ask for a room overlooking the car park"
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"Go for comfort room as high as possible."
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"Rear/Garden view is quieter in peak season (front rooms overlook street), upgrade if you can"
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