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Canada Hotel

Via Nepomuceno Bolognini 37, 38086, Pinzolo Italy
Overview
Via Nepomuceno Bolognini 37, 38086, Pinzolo Italy See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Pool
Room Service
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Air Conditioning
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Sauna
Wheelchair access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
86
Price range
$126 - $196 (Based on Average Rates for a Standard Room)
Location
Italy > Trentino-Alto Adige > Province of Trento > Pinzolo
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Reviews & more
242Reviews
93Photos
0Q+A
3Room tips
Traveler rating
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Show reviews that mention
Stayed with a family for skiing for a week with a travel agency. Hotel is situated close to ski lift.
Hotel and room equipment is not appropriate for a 4 star hotel.
We cancelled half board after two experiences. I love Italian cuisine, but in this hotel it was a parody of it.
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Response from Massimo M, Responsabile relazioni pubbliche at Canada Hotel
Responded Aug 29, 2018
Dear customer, after seeing your review we have verified when and with which group you stayed in our hotel. We found out that after the first dinner you asked to the head leader group to cancell the half board, we accepted without problem asking which were the problems. The head leader group had not shown us any problem regarding food, indeed he was complimented by the quality of our kitchen. Since we have no clear indication of which were the problems of the food (quality, quantity, variety, presentation) we can not understand how and where it is necessary to improve. The same indication also applies to the room and equipment. To judge the structure as not suitable for the assigned stars, it is correct to specify the reason. During the stay in hotel you did not manifest any problem. Communicate your discomfort is the most simple and valid method to help us to improve our self and our hotel; for improving the service that we offer to our clients. We can only invite you to stay in our hotel again, so that you can personally show us the reasons for what you wrote.
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It's the 3rd time back in this family-run hotel for our snow holidays. This year we stayed in the newly build suites/apartment studios, annex to the hotel. They are of a high standard and offer all access to the hotel including garage, which helps if you rent a car in cold weathe
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Response from Massimo M, Responsabile relazioni pubbliche at Canada Hotel
Responded Feb 27, 2018
Dear customer, we thank you for what you write and we are happy that you have appreciated the new apartments just made. We hope to see you again for the 4rd time.
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+4
Pluses of this hotel are Fair price and relaxing and large enough SPA, after ski. I would add, food was average level in general, but sometimes, 1 out of 3 offer were good. The only problem you have to pick right. Sometimes you win, sometimes not.
All the stuff in hotels restaur
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The hotel is located 200 meters from ski lift and town center. You can get discount in some ski rent places. It is rather quite big and busy hotel. The hotel is classified as 4 stars. I would say rather 3 stars.
Rooms are rather small, especially for 4 people. The wellness center
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I put 2 only because of hotel location. Service is very poor:

1) bad breakfast. Especially if you go 8:30-9:00 - definitely you'll find no hot dish. Omelet is yellow-green with the strange taste. Some people of our group had problems with the stomach.

2) room service starts at
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"Rooms looking out the front have a nice view of the mountains from the patio."
"Same room classes have different sizes of bathrooms - ask for bigger bathroom if possible. Also, rooms in second floor has exit to huge terrace where in summer (or even winter) you can sit and admire mountain view."
"rooms with balcony facing to the backside of the hotel"
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