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BEST WESTERN PLUS Governor's Inn

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500 Reviews from our TripAdvisor Community

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Showing 491: English reviews
Madison Heights, VA
Reviewed 2 days ago NEW

The curtains would not close. After attempting to close them it was determined that they were designed not to close. This is an invasion of privacy and is no way acceptable for anyone. It is obvious that they value appearance over utility to an extreme that exceeds usefulness.

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Helpful?
Thank George H
Reviewed 3 days ago NEWvia mobile

When we were outside the lobby we could hear very loud music coming from inside the hotel - that should have been the sign of things to come. We checked in, went to the room and felt like the band was in the room with us. Contacted the front desk and was told the music would end at 11 pm...

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Helpful?
Thank Gayle R
Earlysville, Virginia
Reviewed 4 days ago NEW

nice quiet hotel and convenient to where I needed to be. I have stayed at a lot of Best Western hotels this summer from Georgia to Alaska and each one has met my needs. I have used the points for stays and have had many good people help me get to where I needed to be at each location.

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Helpful?
Thank D8488XDjamesd
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for taking the time to leave your review for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am so happy to hear that we were able to meet all of your accommodation needs. We have a very good brand and it is filled with lots of people that believe in providing 100% Superior Customer Care to...

Milford, Massachusetts
Reviewed 1 week ago NEW

We needed a pet friendly hotel on our way to Florida. I called a couple and though their websites said they were, they were no longer. The best western was so we chose it, the staff was great, breakfast very good, rooms excellent. I would recommend.

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Helpful?
Thank debi1163
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for leaving your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am happy to see that we could accommodate your needs for a Pet Friendly room. Our team works really hard to provide 100% Superior Customer Care and I am glad to see that you experienced such great service while you...

Princeton, New Jersey
Reviewed 1 week ago

For an overnight half way between NJ and SC, I stopped with my two children at the Best Western Plus Governor's Inn in Midlothian. Mostly, it was due to my traveling companion wanting to see her son who lives in this suburb of Richmond. It was a pleasant stay. The room was clean and comfortable. If you are on the...

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Helpful?
Thank neverhomeschooler
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for taking the time to leave your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am so pleased to hear after a long day of traveling that we could make your stay a very enjoyable one. Our team puts forth every effort to provide 100% Superior Customer Care to all of...

Midlothian, Virginia
Reviewed 2 weeks ago

Staff was very helpful and the room very clean and comfortable. Had issues with the TV, but it was an easy fix thanks to Wil. Have observed the staff works together. A great thanks to Wil, for his support! Breakfast is great and the breakfast staff makes sure the guest needs are taken care of.

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Helpful?
Thank Theresa M
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you so much for leaving your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am sorry to hear that you had issues with your TV but I am happy that Wil rectified the issue for you. Wil is a great asset to our Team and he definitely believes in providing 100% Superior...

Myrtle Beach, South Carolina
Reviewed 2 weeks ago

This property felt a bit dated, but our overnight stay was fine. Be aware that there is a relatively popular night club attached to the property. We were warned, so requested a room "away" from the club. (I understand things can get a bit noisy some nights). Things did get wound up while we were there with lots of clubbers,...

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1Thank Razzierb
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for leaving your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I just wanted to advise you that we no longer have a Night Club attached to the hotel, they went out of business about two years ago. We do have customers that rent that space for private events and functions, so...

Lynchburg, Virginia
Reviewed 2 weeks ago

Very good breakfast but the rooms seem to be a little out of date for the price point. There was peeling wallpaper in the room. The staff was very friendly and helpful. The area it is located in and the outdated rooms make this hotel over priced.

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1Thank Ashley L
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for leaving your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am glad to see you enjoyed our Breakfast and that my team was friendly and helpful to you. I am sorry to hear that you feel as our rooms are a little outdated. We renovated our rooms last year with...

Oakton, Virginia
Reviewed 3 weeks ago

We had a block of rooms for a soccer tournament and the hotel was very accommodating, even when I had to cancel one night at the last minute and wasn't charged. The hotel itself has character built by the previous owner and has a castle/medieval look, but with all the amenities. We had a mini fridge, microwave, safe, coffee maker...

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1Thank Cre8ivetraveller
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you for leaving your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am so happy to hear that you enjoyed your stay with us. Our hotel is very unique and we receive a lot of compliments regarding the beautiful architecture. My team believes in delivering that Southern Hospitality to all of our...

United States
Reviewed 3 weeks ago

Tina, the night clerk, went above and beyond to help me locate the hotel after I had been given wrong directions by MapQuest. When I arrived she had a big smile waiting for me. After a very long and frustrating day, Tina was the bright star! She is the kind of employee that can change the mood of the day....

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1Thank Denise W
Lori_Gantz-Shelton, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review

Thank you very much for leaving your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am so happy to hear about the Superior Customer Care you received from Tina on the Front Desk. She is a great asset to our team and we are very fortunate to have her on our team. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a most Remarkable stay at the Best Western Plus Governor's Inn, where Hospitality is second nature to us. Our Friendly Associates are always available to make your stay as comfortable as possible. Tastefully furnished in Warm Tones, Rich Woods, and Stone Masonry, the Best Western Plus Governor's Inn creates a Cozy and Welcoming Atmosphere. Whether coming for Business or Pleasure, you will enjoy your stay at the Best Western Plus Governor's Inn. ... more   less 

Additional Information about BEST WESTERN PLUS Governor's Inn

Address: 9826 Midlothian Tpke, Richmond, VA 23235-4812
Location: United States > Virginia > Richmond
Price Range: $90 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Governor's Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Best Western Plus Governor`s Hotel Richmond
Best Western Governors Hotel
Best Western Richmond
Richmond Best Western
Hotel Style:
#2 Best Value Hotel in Richmond
#10 Romantic Hotel in Richmond
#11 Family Hotel in Richmond
#18 Business Hotel in Richmond
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Governor's Inn staff and other travelers.
5 questions
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Rainelle, West Virginia
Battle Creek, Michigan
4 months ago
Rainelle, West Virginia
over a year ago
Fuquay-Varina, North Carolina
over a year ago
Bedford, Massachusetts
over a year ago

See all questions (5)

Questions? Get answers from BEST WESTERN PLUS Governor's Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room "away" from the night club”
 of 5 bubbles Razzierb, 2 weeks ago | Read review
“I like the top floor as being quieter”
 of 5 bubbles kingfather, Oct 28, 2016 | Read review
“Ask for room in main building if you can not manage stairs. There is no elevator in the other building.”
 of 5 bubbles junee691, Oct 26, 2016 | Read review
“We had a room on the 3rd floor which was very quiet.”
 of 5 bubbles ritad55, Sep 20, 2016 | Read review
“Go for the Suite! You won't regret it.”
 of 5 bubbles gordonfan24815, Sep 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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