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Fairfield Inn & Suites Richmond Short Pump/I-64

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Traveler (30)
Room & Suite (21)
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Overview
  • Excellent44%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible1%
Travelers talk about
“front desk”(30 reviews)
“safe location”(3 reviews)
“room was clean”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
Apr 29Apr 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (221)
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219 results
Traveler rating
92
84
30
10
3
Traveler type
Time of year
LanguageEnglish
92
84
30
10
3
Show reviews that mention
All reviewsfront desksafe locationroom was cleanwould definitely stay here againking suiteyogurtnice hotelbreakfast areaaverage hotelshopping and restaurantsan overnight stayliving roomthree nightsindoor poolthe general managerone night staycomplimentary breakfast
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1 - 5 of 219 reviews
Reviewed 2 days ago

My room was filthy. I mean, bad! I am a "Marriott Guy" with over 500 lifetime nights and this place was the worse. A piece of half eaten beef jerky on the floor. Dirt around the shower drain, that not only rubbed off but got...More

Thank j0eybart
A TripAdvisor Member
728
Reviewed 2 weeks ago via mobile

Not much to say. This was adequate. Room was clean. Breakfast typical. No frills. Pull out sofa blocks access to bathroom and could be a fall issue. Could not figure how to work old stereo equipment. Nice safe location in Richmond’s West EndMore

Thank A TripAdvisor Member
Response from Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64Responded 1 week ago

Thank you for taking the time out of your busy schedule to share your experiences from your recent stay! We love to hear that you enjoyed our great location near Short Pump. We appreciate all your feedback and hope to see you again the next...More

Reviewed 2 weeks ago

Check in and check out were fast. Staff were attentive and polite. Room was comfortable and clean. A lamp light bulb was missing and we had an issue with a stopped drain in tub, but it was promptly taken care of by maintenance. The issue...More

Thank pez-oz33
Response from Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64Responded 1 week ago

Thank you for taking the time out of your busy schedule to share your experiences from your recent stay! We love to hear that you enjoyed our friendly staff and comfortable rooms. We deeply apologize that you had issues with your room, but are happy...More

Reviewed 3 weeks ago

Kind courteous staff, clean rooms with the basic set up, plenty of parking, good breakfast with ample seating and food. Mobile check in speeds things up. Fitness room didn't have a stationary bike which seemed odd.More

Thank Rob B
Response from Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64Responded 1 week ago

Thank you for the five star review! Our staff is always ready to provide a courteous service. We are happy that you were accommodated and enjoyed our breakfast and mobile check in. We hope to see you again soon. Warm Regards, Area Sales Manager Miyeah...More

Reviewed March 8, 2018 via mobile

Check in was fast, informative, and easy. The room was clean and had everything as expected. Breakfast was good and had a variety of continental items. Checkout was just as easy and it was nice the gentleman at the front desk used my name. Also,...More

Thank Darren W
Response from Rebecca R, Manager at Fairfield Inn & Suites Richmond Short Pump/I-64Responded March 9, 2018

Thank you Darren for this awesome review! We will be sure let everyone here know that you enjoyed all aspects of your stay with us. We look forward to hosting you again in the future! Warm Regards, Miyeah Thompson Area Sales Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Self-Serve Laundry
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$122 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Richmond
#19 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$122 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Richmond
#19 Family Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (30)
Room & Suite (21)
Dining (12)
Pool & Beach (1)
Family and Play Areas (2)
Questions & Answers
Ask a question
Sal R
December 3, 2016|
Answer
Response from Rebecca R | Property representative |
Hi! We would love to have you and your pet stay with us. Be sure to book direct on our website to get the best rates! Pets Welcome Maximum 2 pets per room Non-refundable fee: 50 USD per stay Pets 50 pounds or less allowed... More
0
Votes
Linda B
December 20, 2014|
AnswerShow all 3 answers
Response from Ron_from_Brooklyn | Reviewed this property |
About 15-20 minutes from the northern junction with 64
1
Vote
pribish
December 11, 2014|
AnswerShow all 3 answers
Response from Rebecca R | Property representative |
Hi pribish, Thank you for your question! Our most accommodating option is the Double/Double suite with sofa bed, which has a maximum occupancy of 6 people. So, unfortunately we would not be able to accommodate a party of 7... More
0
Votes
Room Tips
"Ask for a quiet room away from elevators."
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"Upgrading to the jaccuzi suite was worth it"
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"This hotel is a little out-of-the way if travelling I-95. Have to take I-64 to Exit 180B, about 6 miles off..."
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"We had a 2nd floor room"
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