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Red Roof Inn - Richmond South

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Red Roof Inn - Richmond South
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326 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Daytona Beach, Florida
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The room was very very clean and had a very nice huge TV. The bedding was very comfortable and checking in was painless. They had a very nice work center in the room, and it is good to see floors rather than carpet

Helpful?
Thank itextrish
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking the time to share your experience. I thank you for your comments on our cleanliness, comfort, and service. Our new style rooms continue to impress our guests. When customers are looking for a good value – a comfortable room at a good price – we make that happen. Our new... More 

Bradenton, Florida
Level Contributor
81 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stopped here after leaving Washington DC... we've stayed there before so we were familiar with the location. Good points: the noise from the highway was not loud, the location is good and the staff friendly. The room was clean and the water was hot. Bad points: the noise from the rooms around us (different cars and people going in... More 

Helpful?
Thank Anne H
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking the time to post your review. I appreciate your comments on our cleanliness, friendliness, and location. You returning makes us feel good about how we are performing since our goal is to get customers to return and continue to stay with us. I do apologize for the noise. We have... More 

Morgantown, West Virginia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Everyone I spoke to at this hotel was extremely friendly and helpful. The woman who checked me in was very knowledgeable about the area and had on-point suggestions as to where to eat as well as which restaurants delivered to the hotel in case I didn't want to venture out. The room was comfortable, clean, and fresh looking. The bed... More 

Helpful?
Thank Jon H
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for choosing to stay with us and share your experience. I appreciate your comments on our rooms, service, and value. We work hard to become a customer’s choice with all the brands out there today. We are very happy that we have become your choice when conducting business in the Richmond area. This type of recommendation... More 

Bluffton, South Carolina
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Firstly, the rooms are clean and comfortable, which is not always the case for pet friendly hotels and its a good location, right off exit 73 of I-95 in Richmond. Even though its 100% smoke free, our pillows had a mild smell of smoke, but not enough to interfere with our comfort level. There was also loud music and shouting... More 

Helpful?
Thank Richard B
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking the time to share your experience. “Clean, comfortable pet and people friendly and great rate” you covered it all – this is our goal and what we work for every day. We are so thankful you chose to give us a try in Richmond and I Hope this will be... More 

1 of 5 stars Reviewed 2 weeks ago via mobile

The first room we were checked into, the bed looked like someone had been laying in it. My partner went to the office so we could get another room and low and behold, I sat on the bed and saw a speck. At first I thought nothing of it until it moved. A close look, BED BUG! Needless to say... More 

Helpful?
Thank Liz G
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you for taking the time to share your experience. I sincerely apologize for your experience not being above satisfactory here at our inn. We work hard to provide clean and comfortable rooms to all our guests with good service even when we don’t get it all right. I do take pest issues very seriously & train my staff what... More 

Sharon Hill, Pennsylvania
1 review
4 of 5 stars Reviewed 2 weeks ago

Check in was quick. Room was ready for me at 2.00 pm. Front desk was very nice. Location was perfect for my stay in Richmond. This definitely will be my "go to" hotel when I'm in Richmond. I checked in, dropped off my things and left. When I got back that night I could not find the remote for TV.... More 

Helpful?
Thank micah309
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for choosing to stay with us and taking the time to share your experience. It was a pleasure reading our most recent post “Nice clean hotel”. We very much appreciate your comments on our property and becoming your “go to” hotel. We pride ourselves in being customer service focused and providing clean rooms for our many... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

When we arrived the computers were down and the poor girl at the front desk was having trouble finding people's reservations. She never lost her cool and stayed pleasant and polite while dealing with a lobby full of impatient people trying to check in. She eventually checked us in with the help of our confirmation email. Our room was spacious... More 

Helpful?
Thank Denise R
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for choosing to stay with us and taking the time to share your experience. I appreciate your comments on my staff and our rooms. I apologize for the wait, but very much appreciate your patience. Being Pet friendly has brought many new customers to our hotel, and makes our rates even a better value with no... More 

Lexington, Kentucky
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I found this property to be clean and was very satisfied. You cannot beat the value they offer, and they allow pets without extra fees. The surrounding area is a bit depressed, but overall we felt safe in this location.

Helpful?
Thank thecottews
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for choosing to stay with us and taking the time to share your experience. I very much appreciate your remarks on our cleanliness and price. Many people want to travel with their pets these days since they are part of the family and with many hotels charging fees it can add up to a lot of... More 

Centerville, Ohio
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 15, 2016

Good place to stop for a nite or two. Room clean, pet friendly and easy to get to from highway. Would have given 5 stars but when payed for a room with a fridge and microwave and we didnt get a room with either.

Helpful?
Thank SpencFamily
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you very much for staying with us and taking your time to share the experience. Our goal is to provide clean and comfortable rooms and it is always a pleasure to read comments like this. Our pet policies and with no extra charges allows us to meet some great customers. Our location is also a favorite for many since... More 

Littleton, Colorado
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed June 11, 2016

I made three reservations calling the Red Roof Inn representative. I was very clear that we needed to have a fridge in the room at each location. On arrival, we looked at the room and asked for another one that would be away from the stairs and quieter. Given another room that backed up to the highway and was also... More 

Helpful?
Thank Annie B
KenVincent, General Manager at Red Roof Inn - Richmond South, responded to this review

Thank you for taking the time to share your experience. I sincerely apologize that when you made your reservation(s) that the agent did not book a room with a micro fridge even after you told them several times. I am not sure how this happened as they are usually very tuned into what the customer is requesting. When you arrived... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn - Richmond South

Address: 4350 Commerce Road, Richmond, VA 23234
Location: United States > Virginia > Richmond
Price Range: $63 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn - Richmond South 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn - Richmond South Hotel Richmond
Richmond Red Roof Inn
Hotel Style:
#1 Best Value Hotel in Richmond
#29 Business Hotel in Richmond
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