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Holiday Inn Express Downtown Richmond

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Traveler (40)
Room & Suite (25)
Dining (7)
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Overview
  • Excellent24%
  • Very good41%
  • Average22%
  • Poor7%
  • Terrible6%
Travelers talk about
“pancake machine”(5 reviews)
“front desk”(44 reviews)
“yogurt”(13 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness center
Pets Allowed
3 Star Hotel
All hotel details
Offers from Holiday Inn Express Downtown Richmond
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Offers from Holiday Inn Express Downtown Richmond
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (265)
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Show reviews that mention
All reviewspancake machinefront deskyogurtfree breakfastthe financial districtvcu campusthe usual amenitiesroom was cleanhelpful with directionsfan districthot itemshard boiled eggscorner roomupgraded to a suiteshort drivefree shuttlemonument avenue
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111 - 115 of 256 reviews
Reviewed April 21, 2015

We (me and my mother) stayed here in mid-April because my father was hospitalized at the McGuire VA. This was my first trip to Richmond and we did not know where to stay. This hotel was recommended to us by a family member. The hotel...More

Thank Kakie07
Response from BadalPTL, General Manager at Holiday Inn Express Downtown RichmondResponded May 7, 2015

Kakie07, We appreciate the feedback you have given us for our stay at our hotel in April. Our goal each and every day is to provide the best service possible to all of our guests, and I'm happy to hear you had a wonderful stay...More

Reviewed April 18, 2015 via mobile

Staff VERY accommodating and helpful. Shuttle service person stayed past her shift to accommodate our slightly after hours pick-up schedule. Nice large rooms, comfy beds. Free breakfast. We plan to stay again next year!More

Thank Alice T
Response from BadalPTL, General Manager at Holiday Inn Express Downtown RichmondResponded May 7, 2015

Alice T, Thank you for taking the time to write our hotel a guest review. We are very happy to hear that you had such a great stay during the college reunion weekend, and that our complimentary hotel shuttle was able to accommodate your group...More

Reviewed March 17, 2015

This is so frustrating, here again is a holiday inn express that gives the other ones a bad name and is bad for the brand. Barf not cleaned up in the hallway, lumpy beds, old fixtures, weirdly shaped room and barely clean bathrooms. Ugh every...More

4  Thank lab12345
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Downtown RichmondResponded April 2, 2015

Dear lab12345, Thank you for being an IHG Club Rewards member and for writing us a review. I am extremely sorry for the issues you had with the cleanliness of the property. Rest assured that your comments will be looked into and take actions accordingly....More

Reviewed March 15, 2015

Same as previous review, I made a reservation over 4 months ago for an event taking place in Richmond. I got a call saying there was a glitch and reservation can't be honored. I called the number back and talked to someone and then they...More

1  Thank simmonstj
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Downtown RichmondResponded April 2, 2015

Dear simmonstj, First of all, thank you very much for your recent stay at our hotel. I am so sorry that you had issues with your reservation. Rest assured that this matter will be looked into. We’d like to obtain some additional detail regarding your...More

Reviewed March 11, 2015 via mobile

I made reservations online for three rooms at this Holiday Inn Express back in November, for an event that is taking place on March 28. I get a call from a number in UT, telling me that at the time I made my reservations, there...More

Thank Carol W
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Downtown RichmondResponded March 27, 2015

Dear Carol W, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We appreciate your taking the time to make us aware...More

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$140 - $191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
$140 - $191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveler (40)
Room & Suite (25)
Dining (7)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
KianGaf
April 27, 2017|
AnswerShow all 6 answers
Response from VictoriaD2 | Reviewed this property |
I believe is $ 25.00 the location is good but I flew in and then just took uber back and from the Airport, sorry I not of much help answering your question
1
Vote
Verlai
January 24, 2016|
Answer
Response from Mike D | Reviewed this property |
3 minutes or .4 miles.
0
Votes
mizz41
June 1, 2015|
Answer
Response from Khristinia C |
How long does it take to get to RIR do you have shuttle service
0
Votes
Room Tips
"My room 514 was quiet"
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"Ask for a corner room!"
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"There is some traffic noise from responding emergency ambulances. The higher up, the less you hear. All rooms..."
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"A room on a higher floor have a nice view of Richmond."
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