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Holiday Inn Express Downtown Richmond

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Holiday Inn Express Downtown Richmond
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203 Reviews from our TripAdvisor Community

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Showing 198: English reviews
RALEIGH
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 1, 2016

Stayed here for a shopping trip overnight. The hotel was functional, central, and parking was easy. The facility is older but well cared for. The room was decently sized for a city hotel; staff was friendly.

Helpful?
Thank Someone042_11
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Someone042_11, Thank you for taking the time to write our hotel a guest review. We appreciate your feedback, and will share your thoughts with our staff members and management team. We look forward to seeing you again soon. Badal P General Manager More 

mars
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 28, 2016

We came to visit Richmond for two days, but there was so much to see we stayed five. Despite the changes in our stay the staff worked very hard to make any room changes to only one over that five day period, and it was to a better room to boot. The breakfast is great, the food staff work very... More 

Helpful?
Thank johnr1812
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

johnr1812, Thank you for taking the time to write our hotel a guest review, we appreciate your feedback with will share it with our staff members and management team. I'm glad to hear that you were able to enjoy all of the attractions and sights Richmond has to offer. We hope to see you again on your next visit to... More 

doncaster
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 24, 2016

Exactly what you expect from a Holiday Inn Express. No frills, clean accommodation. Rooms were large enough with all the usual facilities. Breakfast buffet a worthwhile bonus. The only quibble I have with this hotel is in the title. This hotel is not downtown. At best you might say it is on the edge of downtown but restaurants and other... More 

Helpful?
Thank donnygardencity
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

donnygardencity, Thank you for taking the time to write our hotel a guest review, we appreciate your feedback with will share it with our staff members and management team. We have many great restaurants and attractions in the heart of downtown Richmond, which our complimentary hotel shuttle can take you. We hope to see you again on your next visit... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 9, 2016 via mobile

We stayed Thurs through Sun while attending Technosphere at the convention center, walking distance away. The nicest, most helpful staff imaginable made it easy to add a guest the last night, bringing in a rollaway. Absolutely clean, super comfortable. A smoke detector started chirping after we arrived, and Judy immediately responded by installing a fresh battery. That doesn't happen often!... More 

Helpful?
1 Thank Lyn P
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Lyn P, We appreciate you taking the time to write our hotel a guest review on your recent stay at the Holiday Inn Express- Downtown Richmond. I'm glad to hear you had such a great experience with us. We look forward to seeing you again during your next visit to Richmond, VA. Badal P General Manager More 

Tennessee
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 2, 2016 via mobile

My friend and I went to a 2 day genealogy seminar at the LVA sponsored by GSV. I made the reservations at this hotel for several reasons. First reason was because I am very familiar with this hotel chain and have used them in the past for other genealogy trips. I like the free breakfast they offer and also for... More 

Helpful?
Thank doloresb650
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

doloresb650, Thank you for taking the time to write our hotel a guest review. Your feedback is vital to our success. I apologize for the inconvenience's you have experience during your stay. I assure you that this feedback will be shared with our hotel staff as well as our management team. I will be looking into the issues that were... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 17, 2016 via mobile

Self parking no valet, parking spots were a little tight. Rooms were clean and comfortable. Staff at the front desk were very helpful. Free shuttle bus service within a 2 mile radius that we were able to take advantage of. Breakfast was fine. All in all a favorable experience.

Helpful?
Thank bodymore
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Bodymore, Thank you for taking the time to write our hotel a guest review. Your feedback is vital to our success. I'm glad to hear you had such a wonderful stay with us, and were able to take a ride in our complimentary shuttle around Downtown Richmond. We look forward to seeing you again very soon. Badal P General Manager More 

Springfield, PA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 14, 2016

The King Suite was very comfortable and quiet, 2 TV's and lots of space to move about.The staff was friendly and helpful as well. They directed us to several local fine restaurants. Great location! Many famous sights were within walking distance. The neighborhood felt safe and was very clean. The only issue was that the Holiday Inn website offered poor... More 

Helpful?
Thank jdugan49
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

jdugan49, Thank you for taking the time to write our hotel a guest review. We appreciate your feedback and look forward to seeing you again on your next visit to Richmond, VA. We will be looking into the directions page of our website to make it easier for guests to locate our hotel. Badal P General Manger More 

1 review
1 of 5 stars Reviewed March 31, 2016 via mobile

Srayed at the hotel , Holiday Inn Express off of E Cary St in Richmond., the customer service was horrible. Rhe front desk rep didnt have any customer service skills at all. He never looked at you when he was talking to you, always looming fown, wasnt friendly and polite at all. We didnt get the room we made reservations... More 

Helpful?
Thank Betty S
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Betty S, Thank you taking the time to write feedback for your recent stay with us. I apologize for not being able to meet your expectations. We would love for a chance to correct any issues that you experienced during your stay. Please feel free to contact me at badal.patel@shaminhotels.com so we can discuss your stay. Badal P General Manger More 

Travelers are raving about these Richmond hotels

Orange County,NY
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 31, 2016

Stayed here during drive to NY from Florida. Loved this hotel ! Staff was lovely. Room was nice and clean. Free breakfast in the morning is always convenient , especially when you are not familiar with the area.

Helpful?
Thank ybielu
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

ybielu, Thank you for taking the time to write our hotel a guest review. I'm glad to hear that you had such a wonderful stay with us. We hope to see you again soon Badal P General Manager More 

Yorktown, Virginia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 14, 2016

This property is conveniently located in Downtown Richmond within walking distance to all kinds of places to eat and live music venues. We had a small hiccup with check-in (our rooms were not ready at 4:00 when we checked in) But, the staff was friendly and worked quickly to get us in to our room so we could make our... More 

Helpful?
Thank Elisa G
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Elisa G Thank you for taking the time to write our hotel a guest review. I'm glad to hear you had a great stay during your visit to Richmond, Va. I will make sure to share you feedback on complimentary parking with our management team. We look forward to seeing you again on your next visit. Badal P General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
New hotel in downtown Richmond offers quality and convenience. Welcome to the Holiday Inn Express in downtown Richmond, VA. Located in the heart of historic Richmond's River District, we offer corporate and leisure guests the best of the past and the future. Business travelers can appreciate our convenient Richmond, VA accommodations. Our hotel, situated in the heart of downtown Richmond, is close to businesses such as Wachovia Securities, the Virginia Biotechnology Research Park, Altria, Philip Morris, SunTrust Bank and Mead Westvaco, as well as other Fortune 500 companies. Virginia Commonwealth University is six blocks away. The Greater Richmond Convention Center is .4 miles. Your family will love staying at our hotel in Richmond, VA, located on Cary Street, because we are close to the Virginia Capitol Building, the Children's Museum and the Museum & White House of the Confederacy. Other nearby sights include the Virginia Holocaust Museum, the Landmark Theatre and VCU's Siegel Center. The Lewis Ginter Botanical Gardens offers visitors natural Virginia beauty at its finest. When you stay with us, you'll enjoy deluxe amenities including a 24-hour fitness center and a free Express Start breakfast. The free high-speed, wireless Internet access will keep you connected. The 24-hour business center has print, copy and fax services. Stay Smart in the heart of Richmond and check out our great Richmond hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Downtown Richmond

Address: 201 E Cary St, Richmond, VA 23219-3736
Location: United States > Virginia > Richmond
Price Range: $128 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Downtown Richmond 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Richmond Holiday Inn
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