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Holiday Inn Express Downtown Richmond

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Holiday Inn Express Downtown Richmond
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212 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is clean, comfortable and conveniently located within walking distance to restaurants and downtown sights. Also just a short distance to drive to Cary town. Front desk staff was friendly and provided a list of nearby restaurants to go to. They do charge for car parking which is $12 a day. They only offer in house laundry service which... More 

Helpful?
Thank Celia C
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Celia C, Thank you for taking the time to write our hotel a guest review. I'm glad to hear you had such a wonderful experience with us, and we hope to see you again on your next visit to Richmond, VA. Badal P General Manager More 

Raleigh, North Carolina
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is very average. Overpriced given the quality if you ask me, but that's downtown pricing. There isn't much going on downtown so unless you need to stay there, I would look in other neighborhoods. Room was adequate. Floor ac unit was tough to get right- it was either too hot or too cold. Bed was fine. Hallway smelled... More 

Helpful?
Thank Baker F
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Baker F, Thank you for taking the time to write our hotel a guest review. Your feedback is vital to our success, and we will share your comments with our staff and management team. We hope you choose our hotel for your next stay in Richmond, VA. Badal P General Manager More 

Level Contributor
7 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for 2 nights and were pleased. The hotel staff was friendly and very helpful with information and directions. We took the hotel shuttle 2 times which was very convenient. The room was clean. My only complaint is that there are never enough hooks in the room to hang towels. Breakfast is nothing great but coffee... More 

Helpful?
Thank X2329EDjamesm
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

X2329EDjamesm, Thank you for taking the time to write our hotel a guest review, we appreciate your words and will share your comments with our staff and management team. We will look to improve our guest rooms by adding additional shirt and pant hanger. We look forward to seeing you again on your next visit. Badal P General Manager More 

Charlottesville, Virginia
Level Contributor
332 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel because we wanted an affordable downtown location, and the hotel fit the bill. It was a good choice. Everyone working there was friendly and helpful. The room seemed to have been recently fixed up, and it looked as those they were doing the same with other rooms. We asked for a room on a higher floor,... More 

Helpful?
Thank norskies
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

norskies, Thank you for taking the time to write our hotel a guest review. Your feedback is vital to the success of our hotel and staff. I'm happy to hear you had such a wonderful stay with us, and your comments on improving the clearance of our parking garage will be shared with our management team. Badal P General Manager More 

Washington DC, District of Columbia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I recently visited this property with my family group of 6 people - 3 couples. I am responsible for having booked the 3 rooms which were ok for hotel brand (I have stayed in fresher properties run under this "Flag"). Upon arriving we found that the entrance to the hotel from Cray Street is up lots of steep outside steps... More 

Helpful?
Thank Ned F
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Ned F, Thank you for taking the time to give our hotel feedback during your stay. It is vital to the success of our hotel and our staff members. I will make sure to share your feedback with our staff as well as management team in regards to improving our guest parking garage to accommodate larger vehicles. Badal P General... More 

Chesapeake, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 15, 2016

Stayed two weeks in a row on business. First week was wonderful: great room, good breakfast, and I am a Spire Elite Member so they waved the parking fee (I was notified of this when I checked in). The second week - I was not so lucky. When checking in I was again notified that the parking fee was waved... More 

Helpful?
Thank Harry D
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Harry D, Thank you for taking the time to write our hotel a guest review. I'm sorry to hear you had a billing issue during your second week here at the hotel. Please feel free to contact me at badal.patel@shaminhotels.com so I can look into your account and make sure any additional parking charges are waived. Badal P General Manager More 

Travelers are raving about these Richmond hotels

Massachusetts
Level Contributor
116 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 6, 2016

This hotel is in downtown Richmond with a very low ceiling parking lot under the hotel. To get into the P1 lot, it has such a big uneven spot my car was going to bottom out and scrape my bumpers. The lobby has an OK appearance. But as soon as you get into the elevator the musty smell starts. The... More 

Helpful?
Thank maxxie13
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

maxxie13, Thank you for taking the time to write our hotel a guest review. Your feedback is vital to the success of our hotel and our staff member. I'm sorry to hear that the accommodations were not up to the standards expected. I will be sharing your feedback with our staff as well as our management team in order to... More 

Bluffton, South Carolina
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 2, 2016 via mobile

Easy on/off from I-295, fair value, decent breakfast, currently undergoing some necessary upgrades and improvements. Good for traveling choice of accommodation, not so much a choice for vacation. IHG members should be offered additional amenities, bottled water would be nice.

Helpful?
Thank BarbGino
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

BarbGino, Thank you for taking the time to write our hotel a guest review, your feedback is vital to the success of our staff and hotel. We will share your thoughts on the additional amenities with our management group, and we look forward to seeing you again soon. Badal P General Manager More 

Leeds, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 30, 2016

10-15 minute walk into restaurant area (uphill coming back). I think there is a hotel shuttle bus but it was out of service: they'd pay for a taxi into town but not back. Big rooms, clean. Breakfast included hot dishes.

Helpful?
Thank 186411Visitor
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

186411Visitor, Thank you for taking the time to write our hotel a guest review, we appreciate your kind works and look forward to seeing you again on your next visit to Richmond, VA. Badal P General Manager More 

RALEIGH
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 1, 2016

Stayed here for a shopping trip overnight. The hotel was functional, central, and parking was easy. The facility is older but well cared for. The room was decently sized for a city hotel; staff was friendly.

Helpful?
Thank Someone042_11
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Someone042_11, Thank you for taking the time to write our hotel a guest review. We appreciate your feedback, and will share your thoughts with our staff members and management team. We look forward to seeing you again soon. Badal P General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
New hotel in downtown Richmond offers quality and convenience. Welcome to the Holiday Inn Express in downtown Richmond, VA. Located in the heart of historic Richmond's River District, we offer corporate and leisure guests the best of the past and the future. Business travelers can appreciate our convenient Richmond, VA accommodations. Our hotel, situated in the heart of downtown Richmond, is close to businesses such as Wachovia Securities, the Virginia Biotechnology Research Park, Altria, Philip Morris, SunTrust Bank and Mead Westvaco, as well as other Fortune 500 companies. Virginia Commonwealth University is six blocks away. The Greater Richmond Convention Center is .4 miles. Your family will love staying at our hotel in Richmond, VA, located on Cary Street, because we are close to the Virginia Capitol Building, the Children's Museum and the Museum & White House of the Confederacy. Other nearby sights include the Virginia Holocaust Museum, the Landmark Theatre and VCU's Siegel Center. The Lewis Ginter Botanical Gardens offers visitors natural Virginia beauty at its finest. When you stay with us, you'll enjoy deluxe amenities including a 24-hour fitness center and a free Express Start breakfast. The free high-speed, wireless Internet access will keep you connected. The 24-hour business center has print, copy and fax services. Stay Smart in the heart of Richmond and check out our great Richmond hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Downtown Richmond

Address: 201 E Cary St, Richmond, VA 23219-3736
Location: United States > Virginia > Richmond
Price Range: $143 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Downtown Richmond 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Richmond Holiday Inn
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