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Holiday Inn Express Downtown Richmond

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Holiday Inn Express Downtown Richmond
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207 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Chesapeake, Virginia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed two weeks in a row on business. First week was wonderful: great room, good breakfast, and I am a Spire Elite Member so they waved the parking fee (I was notified of this when I checked in). The second week - I was not so lucky. When checking in I was again notified that the parking fee was waved... More 

Helpful?
Thank Harry D
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Harry D, Thank you for taking the time to write our hotel a guest review. I'm sorry to hear you had a billing issue during your second week here at the hotel. Please feel free to contact me at badal.patel@shaminhotels.com so I can look into your account and make sure any additional parking charges are waived. Badal P General Manager More 

Massachusetts
Level Contributor
116 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is in downtown Richmond with a very low ceiling parking lot under the hotel. To get into the P1 lot, it has such a big uneven spot my car was going to bottom out and scrape my bumpers. The lobby has an OK appearance. But as soon as you get into the elevator the musty smell starts. The... More 

Helpful?
Thank maxxie13
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

maxxie13, Thank you for taking the time to write our hotel a guest review. Your feedback is vital to the success of our hotel and our staff member. I'm sorry to hear that the accommodations were not up to the standards expected. I will be sharing your feedback with our staff as well as our management team in order to... More 

Travelers are raving about these Richmond hotels

Bluffton, South Carolina
Level Contributor
13 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Easy on/off from I-295, fair value, decent breakfast, currently undergoing some necessary upgrades and improvements. Good for traveling choice of accommodation, not so much a choice for vacation. IHG members should be offered additional amenities, bottled water would be nice.

Helpful?
Thank BarbGino
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

BarbGino, Thank you for taking the time to write our hotel a guest review, your feedback is vital to the success of our staff and hotel. We will share your thoughts on the additional amenities with our management group, and we look forward to seeing you again soon. Badal P General Manager More 

Leeds, United Kingdom
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

10-15 minute walk into restaurant area (uphill coming back). I think there is a hotel shuttle bus but it was out of service: they'd pay for a taxi into town but not back. Big rooms, clean. Breakfast included hot dishes.

Helpful?
Thank 186411Visitor
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

186411Visitor, Thank you for taking the time to write our hotel a guest review, we appreciate your kind works and look forward to seeing you again on your next visit to Richmond, VA. Badal P General Manager More 

RALEIGH
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 1, 2016

Stayed here for a shopping trip overnight. The hotel was functional, central, and parking was easy. The facility is older but well cared for. The room was decently sized for a city hotel; staff was friendly.

Helpful?
Thank Someone042_11
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Someone042_11, Thank you for taking the time to write our hotel a guest review. We appreciate your feedback, and will share your thoughts with our staff members and management team. We look forward to seeing you again soon. Badal P General Manager More 

mars
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 28, 2016

We came to visit Richmond for two days, but there was so much to see we stayed five. Despite the changes in our stay the staff worked very hard to make any room changes to only one over that five day period, and it was to a better room to boot. The breakfast is great, the food staff work very... More 

Helpful?
Thank johnr1812
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

johnr1812, Thank you for taking the time to write our hotel a guest review, we appreciate your feedback with will share it with our staff members and management team. I'm glad to hear that you were able to enjoy all of the attractions and sights Richmond has to offer. We hope to see you again on your next visit to... More 

doncaster
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 24, 2016

Exactly what you expect from a Holiday Inn Express. No frills, clean accommodation. Rooms were large enough with all the usual facilities. Breakfast buffet a worthwhile bonus. The only quibble I have with this hotel is in the title. This hotel is not downtown. At best you might say it is on the edge of downtown but restaurants and other... More 

Helpful?
Thank donnygardencity
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

donnygardencity, Thank you for taking the time to write our hotel a guest review, we appreciate your feedback with will share it with our staff members and management team. We have many great restaurants and attractions in the heart of downtown Richmond, which our complimentary hotel shuttle can take you. We hope to see you again on your next visit... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 9, 2016 via mobile

We stayed Thurs through Sun while attending Technosphere at the convention center, walking distance away. The nicest, most helpful staff imaginable made it easy to add a guest the last night, bringing in a rollaway. Absolutely clean, super comfortable. A smoke detector started chirping after we arrived, and Judy immediately responded by installing a fresh battery. That doesn't happen often!... More 

Helpful?
1 Thank Lyn P
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Lyn P, We appreciate you taking the time to write our hotel a guest review on your recent stay at the Holiday Inn Express- Downtown Richmond. I'm glad to hear you had such a great experience with us. We look forward to seeing you again during your next visit to Richmond, VA. Badal P General Manager More 

Tennessee
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 2, 2016 via mobile

My friend and I went to a 2 day genealogy seminar at the LVA sponsored by GSV. I made the reservations at this hotel for several reasons. First reason was because I am very familiar with this hotel chain and have used them in the past for other genealogy trips. I like the free breakfast they offer and also for... More 

Helpful?
Thank doloresb650
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

doloresb650, Thank you for taking the time to write our hotel a guest review. Your feedback is vital to our success. I apologize for the inconvenience's you have experience during your stay. I assure you that this feedback will be shared with our hotel staff as well as our management team. I will be looking into the issues that were... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 17, 2016 via mobile

Self parking no valet, parking spots were a little tight. Rooms were clean and comfortable. Staff at the front desk were very helpful. Free shuttle bus service within a 2 mile radius that we were able to take advantage of. Breakfast was fine. All in all a favorable experience.

Helpful?
Thank bodymore
BadalPTL, General Manager at Holiday Inn Express Downtown Richmond, responded to this review

Bodymore, Thank you for taking the time to write our hotel a guest review. Your feedback is vital to our success. I'm glad to hear you had such a wonderful stay with us, and were able to take a ride in our complimentary shuttle around Downtown Richmond. We look forward to seeing you again very soon. Badal P General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
New hotel in downtown Richmond offers quality and convenience. Welcome to the Holiday Inn Express in downtown Richmond, VA. Located in the heart of historic Richmond's River District, we offer corporate and leisure guests the best of the past and the future. Business travelers can appreciate our convenient Richmond, VA accommodations. Our hotel, situated in the heart of downtown Richmond, is close to businesses such as Wachovia Securities, the Virginia Biotechnology Research Park, Altria, Philip Morris, SunTrust Bank and Mead Westvaco, as well as other Fortune 500 companies. Virginia Commonwealth University is six blocks away. The Greater Richmond Convention Center is .4 miles. Your family will love staying at our hotel in Richmond, VA, located on Cary Street, because we are close to the Virginia Capitol Building, the Children's Museum and the Museum & White House of the Confederacy. Other nearby sights include the Virginia Holocaust Museum, the Landmark Theatre and VCU's Siegel Center. The Lewis Ginter Botanical Gardens offers visitors natural Virginia beauty at its finest. When you stay with us, you'll enjoy deluxe amenities including a 24-hour fitness center and a free Express Start breakfast. The free high-speed, wireless Internet access will keep you connected. The 24-hour business center has print, copy and fax services. Stay Smart in the heart of Richmond and check out our great Richmond hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Downtown Richmond

Address: 201 E Cary St, Richmond, VA 23219-3736
Location: United States > Virginia > Richmond
Price Range: $128 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Downtown Richmond 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Express Downtown Richmond Hotel Richmond
Holiday Inn Express Richmond
Holiday Inn Richmond
Richmond Holiday Inn
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