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Country Inn & Suites By Carlson, Richmond I-95 South

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2401 Willis Rd, Richmond, VA 23237-4607
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Country Inn & Suites By Carlson, Richmond I-95 South
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159 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Level Contributor
142 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Awful facility. Due to widespread power outages in the area due to storms, many folks forced to stay in hotels. Rooms very difficult to find. Staying here was a last resort but at least they had power. The carpets were sticky and smelly, as was the ceramic tile in the bathroom. The only room available had a jacuzzi tub....it was... More 

Helpful?
Thank Judi W
atlanta, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

no cookie at check in got in late, door was locked, and it took 15 minutes to check in. breakfast was poor staff was friendly parking lot was in extreme need of repair, almost broke the axle on the car due to a pot hole in the parking lot.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Peter L
Iowa
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 24, 2016

Looking for a place for a few nights while in town for a funeral. I wanted a decent hotel, low rates, good wifi. This fit the bill. I got a room on the first floor (I asked for a room for the best WIFI signal) for $73.92 a night (total w/taxes on 2 nights was $167.50). Bed was very comfy... More 

Helpful?
Thank cammci
Fort Mill, South Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 24, 2016

Stayed here for one night, for next day university tour. Got two nasty bed bug bites, which ruined the next 4 days of college touring in DC and Maryland. It's been over a week, and finally the swelling is going down. Room was also very musty smelling when we first walked in. Turned on the air conditioning and the smell... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank RockinRobin68
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 16, 2016 via mobile

This was literally the worst hotel experience I have ever had. We arrived with 8 suitcases and 2 dogs, exhausted. As soon as I opened the door to the room, I was hit by the worst cigarette stench I have ever smelled. It reeked. My eyes were tearing up right away. I went back to the front desk and asked... More 

Helpful?
Thank Laura V
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Richmond I-95 South, responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regards to the overall cleanliness and condition of your room and the hotel. We will review the conditions of your room to make sure all rooms are up to standards. Your feedback is very beneficial and will help... More 

Martinsville, VA.
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 13, 2016

The first thing you notice is the smell in the lobby...nasty with air freshener mixed in. I knew then that this was a bad choice for my daughters and I. I understand the low, budget price now. Check in was alright. Room had a chemical over smoke smell. We immediately opened the window to our first floor room and turned... More 

Helpful?
Thank Sharon C
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Richmond I-95 South, responded to this review

We apologize you were not satisfied with the condition of the entire hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We hope for another chance to show you how great Country Inns & Suites by Carlson are. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Richmond I-95 South

Address: 2401 Willis Rd, Richmond, VA 23237-4607
Location: United States > Virginia > Richmond
Price Range: $75 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Richmond I-95 South 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Country Inn And Suites Richmond/i-95 s
Country Inn & Suites Richmond/i-95 s Hotel Richmond
Country Inn Richmond
Richmond Country Inn
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