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Candlewood Suites Richmond-South

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Candlewood Suites Richmond-South
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26 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Atlanta, Georgia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I travel extended quite a bit and I have always received good service at most holiday inns. This one is in a heavy industrial area but the service and amenities ate excellent. I was notified expecting a full service restaurant, pool and very good fitness center. If you are in the area for business or vacationing in the Richmond this... More 

Helpful?
Thank Bill H
Montreal, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Good size clean rooms, comfy beds. Not luxurious but does the job and when away from home for an extended time, it's great that you can cook since they have kitchen with stovetop, fridge and dishwasher :-).

Helpful?
Thank Johanne B
Long Island, New York
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

We faced a water leak experience in our bathroom. It looked like they don't take care about project managements inside the hotel. Ot happened few hours before our check out. Parking was very busy and service downstairs not very helpful when we arrived at night. I didn't like this hotel.

Helpful?
Thank LissH31
Laura G, General Manager at Candlewood Suites Richmond-South, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. More 

Pittsburgh, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 9, 2016 via mobile

Have stayed here multiple times for work and love it here! They recently updated the whole hotel with new kitchens, cabinets and countertops. The beds are totally comfy and the staff is excellent in the way of customer service. My favorite part about this place is the fitness center because of the well conditioned machines, clean and fresh area and... More 

Helpful?
Thank Curtis A
Laura G, General Manager at Candlewood Suites Richmond-South, responded to this review

Thank you so much for your 5 star review of our hotel! We are so pleased that you have chosen us as your home away from home. We look forward to welcome you back the next time you are in the Richmond area. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 5, 2016

I have been staying at the hotel since May 14,2016. I am staying at the hotel for a few months for work. The staff is hands down a great crew. All are very accommodating towards me and all of my needs. I have a service dog who they are always kind towards and even when my boyfriend came for work... More 

Helpful?
Thank Amy K
Laura G, General Manager at Candlewood Suites Richmond-South, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you are enjoying your stay with us. We love having you here Amy! More 

Sacramento, California
1 review
5 of 5 stars Reviewed June 30, 2016 via mobile

I've stayed at this particular hotel a number of times and I am never disappointed. Always very clean and comfortable with a very friendly and accommodating staff. They are also pet friendly and shampoo the carpets after each stay. My favorite feature of this hotel would have to be the snack bar Wichita is very convenient and open at all... More 

Helpful?
Thank ainah103
Laura G, General Manager at Candlewood Suites Richmond-South, responded to this review

Thank you for your five star review of our hotel! We look forward to your return visit. More 

Level Contributor
6 reviews
5 of 5 stars Reviewed June 30, 2016 via mobile

Just wanted to share with others how much we enjoyed staying here 3 nts last week & 2 nights this week. Wow, what a find 12 minutes from the Speedway event center, full kitchen suite for a great rate, pet friendly, grassy areas, efficient friendly front desk & housekeeping staff, convenience store with fuel & McDonald's steps away... It doesn't... More 

Helpful?
Thank Suzan F
Laura G, General Manager at Candlewood Suites Richmond-South, responded to this review

Thank you for your 5 star review of our hotel! We are so glad that you chose to stay with us while attending the dog show. We look forward to your return visit. More 

Charleston, South Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 28, 2016 via mobile

I stayed here off and on for a few weeks. The rooms were clean and comfortable. The manager Laura went above and beyond to help me out with any issues I had. The rest of the staff were very helpful and friendly. The hotel was doing some remodeling for the better, but it didn't cause any issues. I would definitely... More 

Helpful?
Thank davidcarter843
Laura G, General Manager at Candlewood Suites Richmond-South, responded to this review

Thank you so much for your five star review of our hotel. We loved having you here David! We can't wait for your return visit! More 

Franklin
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 3, 2016

We stayed here for work, I picked this place bc it was 1 mile from the plant we were working at, and we have stayed in a lot of candlewoods before. Well, there wasn't any place to park for you to unload you luggage, there wasn't an awning or anything, the doors were not sliding and there were 2 you... More 

Helpful?
2 Thank Krista D
IHGService, Guest Relations Manager at Candlewood Suites Richmond-South, responded to this review

Dear Krista D, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 18, 2016

While on a business trip I left my phone on the patio, and Shateema, one of the early morning staff grabbed it and held it at the front desk for me. She saved me the expense of replacing my phone and the time investment of recovering all the data which the phone held. I've spent a lot of time at... More 

Helpful?
1 Thank Doug R
Laura G, General Manager at Candlewood Suites Richmond-South, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Situated on the south side of the River City, the Candlewood Suites(R) Richmond - South hotel provides a convenient location just 6 miles from downtown and right off I-95. We are an all-suite property, offering studios and one bedroom suites. Each suite is equipped with a full kitchen that includes full size refrigerator, dishwasher, two burner stovetop, microwave and dishes. Also enjoy a plush recliner and DVD player when you settle in for the night. Leisure travelers will want to visit Belle Isle at the James River and the Virginia Museum of Fine Arts. There is plenty of shopping to keep you busy at Chesterfield Towne Center, Short Pump and Stony Pointe. Hang out with the family outside at our gazebo and two gas grills. Richmond is home to several major companies, including Philip Morris, Amazon, Honeywell and Dupont, all of which are just a short drive away. With convenient access to I-95, I-64 and I-895, you can spend more time in meetings with the quick commute to our Richmond, VA hotel. Whether you visit for a night or an extended stay, you'll find free Wi-Fi means you can easily stay connected and since we're pet-friendly, you won't have to leave your companion at home. Take advantage of the Candlewood Cupboard and a Fitness Center. Breakfast is a la carte so only eat what you want and coffee is always free. Stay with us at the Candlewood Suites(R) Richmond - South. ... more   less 

Additional Information about Candlewood Suites Richmond-South

Address: 4301 Commerce Rd, Richmond, VA 23234-2239
Location: United States > Virginia > Richmond
Price Range: $79 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Richmond-South 2.5*
Number of rooms: 103
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Also Known As:
Candlewood Suites - Richmond Hotel Richmond
Candlewood Richmond
Richmond Candlewood Suites
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