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Holiday Inn Express Richmond I-64 Short Pump Area

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Holiday Inn Express Richmond I-64 Short Pump Area
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138 Reviews from our TripAdvisor Community

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Showing 136: English reviews
Charleston, South Carolina
Level Contributor
127 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My experience was typical of what I have come to expect of HI Express. The room was clean, and check-in was very quick. The hotel is located right off I-64 in a suburban area. The hotel itself was quiet, though it appeared to be very full based on the parking lot. However, we heard no noise and got a good... More 

Helpful?
Thank SEB8536
Rebecca R, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Thank you for taking the time to review our hotel! We are happy that you got a good night's sleep and your overall stay was great! Thank you for the feedback on our breakfast. We look forward to serving you the next time you are in the Richmond Area! Sincerely, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest... More 

Decatur, Indiana
Level Contributor
426 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed July 4, 2016

We were on a trip East and chose this hotel for a night's stay. They are convenient to Highway 64 East/West with easy on/off. The hotel is within eight miles of downtown Richmond, VA. So this a convenient location for exploring the area. The hotel is also close to shopping and a couple restaurants. The reception was quick, efficient and... More 

Helpful?
Thank ChiefGuru
Rebecca R, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Thank you for taking the time to share your stay on TripAdvisor! We love to hear that you enjoyed our great location, and that we met all your expectations for the HIE brand. We hope you have the opportunity to visit our area again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc. More 

Rocky Mount, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 1, 2016

I checked into my room around 7pm after traveling 3hours. I was exhausted but the staff had me ready to go. I was very pleased. On Saturday morning, I sat down to a full breakfast. Hot coffee, hot eggs, bacon, sausage, bagels. Fresh fruit too. Cereal, hot cinnamon rolls. Milk orange juice etc. The swimming pool was perfect for a... More 

Helpful?
1 Thank HorseyCowMulePig
Rebecca R, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Thank you for the five star review of our hotel! We love to hear that our customer service exceeded your expectations. We wish you safe travels, and we hope to see you again soon. Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc. More 

Lynchburg, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2016 via mobile

We had a spectacular visit at the Holiday Inn Express! This was our third visit, and we have never been disappointed. The Housekeeping Team was very friendly and attentive, and the Front Desk Team was very helpful with questions about the area. This hotel is super convenient to the Short Pump area (Lots of fabulous shopping!) and I-64, putting you... More 

Helpful?
Thank Katilynn S
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear Katilynn S, Thank you for the five star rating! We are happy to hear that you enjoyed our location near Short Pump. We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 3, 2016

We stayed at this hotel during the last weekend in April. We were immediately impressed as we walked through the doors. We were greeted by Tim who introduced himself as the Assistant General as we were checked in very quickly. We were told about the rewards program and were convinced to join and become IHG members! We also snacked on... More 

Helpful?
Thank Matt N
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear Matt, We love to hear that you had a wonderful stay from the moment you walked through the door! We look forward to the next time we see you! Regards, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc. More 

richmond, va
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 2, 2016

I have stayed at this HI Express well over 50 times in 2 years. The staff is nice with rare exception, check-in is fast and efficient, and the rooms are quite clean. The towels are fluffy, the price is average for similar hotels in the area, and the location is accessible. The breakfast is excellent, as are the cookies. I... More 

Helpful?
2 Thank susandws
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear susandws, Thank you for taking the time to convey your comments regarding your recent experience with at our hotel. Your willingness to share your thoughts with us is genuinely appreciated. We appreciate knowing the things that please you as well as those areas that need our attention. It is our goal to provide the high quality standards you have... More 

Augusta, Georgia, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 1, 2016

I was greeted warmly by Robert Kahey at the front desk upon check-in! Great location, clean room and delicious breakfast. 10% discount on meals next door at O'Charley's and Cracker Barrel located just across the street. A dry cleaners and car wash are also conveniently located nearby to clean your clothes or car before a big evening with friends or... More 

Helpful?
Thank EdandLinda L
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear EdandLinda L, Thank you for taking the time to review our hotel on TripAdvisor! We love to hear that you enjoyed our great location, and that our staff took great care of you during your stay. Safe travels! Sincerely, Rebecca Ramey eCommerce Marketing Manager Holiday Inn Express Richmond Northwest Daly Seven, Inc. More 

Columbus, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed May 1, 2016 via mobile

We stayed at this hotel for one night on our way to NC for vacation. The room was clean and nicely furnished. The bed was comfortable and the bathroom was clean. The staff was welcoming and helpful when we arrived late in the evening with a toddler and three bikes to bring in to our room. Breakfast was great and... More 

Helpful?
Thank Etothethird
DalySevenStaff, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear Etothethird, Thank you for the five star rating of our hotel on TripAdvisor! We are happy to hear that you had an excellent stay due to our friendly staff, clean hotel, and comfortable hotels rooms. We hope your family has a great vacation in NC, and we hope to see you again in the future! Sincerely, Rebecca Ramey eCommerce... More 

Montreal, Canada
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed April 20, 2016

This hotel was clean and welcoming. Its one serious drawback is a 24 hour running centralised (probably to ALL bathrooms) fan. The noisiest fan ever even with the bathroom door closed. And it ran 100% of the time we were in the room. When we complained, we were told it is supposed to shut down but no maintenance people were... More 

Helpful?
Thank ndgsusan
DAmickDaly7, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear ndgsusan, Thank you for taking the time to review your recent stay with us. We deeply regret that you had a bathroom fan that would not shut off, and that the initial compaint was not properly recorded. Our General Manager will be retraining our staff on the correct procedures for logging complaints so that this will not happen going... More 

Ardmore, Tennessee
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 31, 2016 via mobile

This was an excellent place to stay. Everything functioned correctly in the room. Bed was very comfortable. Staff was friendly. Breakfast was typical Holiday Inn Express which is one of the reasons I stay at them over others. Will definitely stay here again when I am in the Richmond area.

Helpful?
Thank Don P
E C, Manager at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear Don P, We are happy to have met your expectations for the Holiday Inn Express brand by providing you with a delicious breakfast and a comfortable room. Thank you for taking the time to write a review on TripAdvisor, and for choosing to stay with us again the next time you visit Richmond! Sincerely, Rebecca Ramey eCommerce Marketing Manager... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Whether you travel for business or pleasure, the Holiday Inn Express Richmond I-64 Short Pump Area hotel near Innsbrook is here to provide you with the quality, comfort and security that you need. Conveniently located off of I-64 in Richmond's West End, we are near fine restaurants, malls and leisure attractions. You'll have room to work, relax, and make the most of your stay. Amenities, such as wireless high-speed Internet, a fitness center, plush towels, and luxurious bedding mean every night is a great night. Every day starts right with our hot delicious Express Start breakfast. ... more   less 

Additional Information about Holiday Inn Express Richmond I-64 Short Pump Area

Address: 9933 Mayland Dr, Richmond, VA 23233-1462
Location: United States > Virginia > Richmond
Price Range: $107 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Richmond I-64 Short Pump Area 2.5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, IHG, Odigeo, Priceline, Hotwire, Orbitz, Travelocity and Expedia so you can book your Holiday Inn Express Richmond I-64 Short Pump Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Richmond - i64 At Innsbrook Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Hotel Style:
#20 Family Hotel in Richmond
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