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Extended Stay America - North Chesterfield - Arboretum

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Extended Stay America - North Chesterfield - Arboretum
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83 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - North Chesterfield - Arboretum
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Showing 82: English reviews
Grand Haven, Michigan, USA
1 review
4 of 5 stars Reviewed March 6, 2013

I have stayed her multipule times now and Mike and Jamison are alway friendly and very helpful. They even try and get me my favorite room when possible. The location is perfect for getting to shoping and to where I need to work. There are also a lot of resturants close by.

Helpful?
Thank Amy O
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you for taking the time to review our property. Thank you for mentioning both Mike and Jamison for GREAT guest service. We are pleased that you continue to choose Extended Stay America and look forward to welcoming you again. More 

1 review
5 of 5 stars Reviewed February 27, 2013

Mike and Jamison is very good work, help people, very good people,hotel is clean,is very good prices , is a good place in Richmond , free wi-fi,free coffee and free grilling, dishes, housekeepingis good

Helpful?
Thank 336939
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you for your review of our property. Thank you for mentioning both Mike and Jamison for GREAT guest service. Thank you again for your review. We look forward to welcoming you again. More 

Richmond
1 review
5 of 5 stars Reviewed February 12, 2013

Both Mike and Jennifer have been very professional and helpful. I am going through a major transition and both Mike and Jennifer have made me felt at home. I will recommend Homestead to all my friends especially if people like Jennifer and Mike work at Suites.

Helpful?
Thank Bruce B
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you for your great review of our property. I'm pleased that you recognized both Mike and Jennifer, as I feel they are a key reason for my hotel's successes. Thank you again for your review. We look forward to seeing you again. More 

Madison, VA
1 review
5 of 5 stars Reviewed February 12, 2013

I've been roosting at this Homestead every week since last December. It's always a comfortable stay. Any minor issues encountered have been quickly and courteously dealt with - usually by a most cheerful fellow at the front desk named Mike (ask him about his ancestral relationship to Robert E. Lee if you have time for some chat).

Helpful?
Thank Don T
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you for your great review of our property. I'm glad that Mike has been instrumental in creating that "home away from home" environment. Thank you again for your review. We look forward to seeing you again, when your travels bring you back to our area. More 

1 review
5 of 5 stars Reviewed January 14, 2013

The staff here from the asst.GM W. Inam to the housekeeper Jade, to the manager Jamerson to Jennifer and Mike of customer service plus all the others have made my stay very comfortable. I am very happy to have stayed and would stay again and recommend family and friends. Thanks for a lovely stay.

Helpful?
Thank hubekeys
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More 

Richmond, Virginia
Level Contributor
1 review
5 of 5 stars Reviewed December 5, 2012

My family has stayed at the Homestead Studio Suites in Midlothian for the past several months and, after having such a pleasant experience, we have decided to extend our stay even longer. For a variety of reasons, we have found ourselves in between residences and, after staying at another extended stay hotel for some time, I can honestly say that... More 

Helpful?
Thank Manduh1971
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you so much for taking the time to complete a review of our property. I'm extremely pleased to see that the improvements we are making to the hotel, are making an impact. Thank you again for your survey and we are happy that you can call Homestead your Home Away from Home. More 

1 review
5 of 5 stars Reviewed November 26, 2012

Mike manages the front desk and delivers high quality service. He is efficient, knowledgeable and very personable. I have stayed here for several months and the service is consistently great. The rooms are clean and the new flat-screen TV and upgraded beds make the Homestead a home away from home for me. I recommend the Homestead to all those traveling... More 

Helpful?
Thank Dgo4th
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More 

Jarvisburg, NC
1 review
5 of 5 stars Reviewed November 8, 2012

I stay here at the Homestead every week for several days a week and have been doing so for almost a year. The faces at the front desk are always smiling when I walk in (Mike) and they great me by name. The rooms are nice and clean and I have never had a problem checking in. This summer 2012... More 

Helpful?
Thank Kim H
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More 

Chicago, Illinois
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 8, 2012

Homestead Studio Suites Midlothian is located in the Arboretum Office Park. The grounds are nicely landscaped. The hotel is conveniently located near a nice heath club, restaurants, shops, and the US post office. The staff is very accommodating. Mike's attention to detail and consistent professional demeanor has made Homestead Midlothian is my first choice for long term accommodations in the... More 

Helpful?
Thank Douglas V
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More 

Richmond, Virginia, United States
1 review
5 of 5 stars Reviewed November 8, 2012

My husband and I have lived here since Feb 2012. I love it here. Great Customer Service! I'm a nurse at the VA hospital and have shared the excellent customer service we have received here. I understand others have come from the VA hosp as well! Mike is outstanding! What a team from the manager, Jamison to the housekeepers,.Friendly, Clean,... More 

Helpful?
Thank Mamie K
brish0213, Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Meeting Rooms

Additional Information about Extended Stay America - North Chesterfield - Arboretum

Address: 241 Arboretum Pl, Richmond, VA 23236-3485 (Formerly Homestead Studio Suites - Richmond - Midlothian)
Location: United States > Virginia > Richmond
Price Range: $74 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - North Chesterfield - Arboretum 2*
Number of rooms: 134
Reservation Options:
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Also Known As:
Homestead Studio Suites Richmond / Midlothian Hotel Richmond
Extended Stay America Richmond
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