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Extended Stay America - North Chesterfield - Arboretum

Traveler (14)
Room & Suite (7)
Dining (1)
  • Excellent26%
  • Very good14%
  • Average9%
  • Poor18%
  • Terrible33%
1 week ago
“Great price, convenient location”
Jan 6, 2018
“One thing missing”
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Pets Allowed
2 Star Hotel
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Offers from Extended Stay America - North Chesterfield - Arboretum
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1 room, 2 adults, 0 children
Standard Room
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Reviews (109)
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1 - 5 of 108 reviews
Reviewed 1 week ago via mobile

Stayed in room 321 one night, overlooking the front porch. Overall the room was clean and tidy but had a pervasive strong smell of cigarette in spite of the hotel advertising strict no smoking policy. Also there wasn’t any waste basket in the bathroom or...More

Thank madezazu
Response from 00esa, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 1 week ago

Thank you for being our guest. We are pleased to know that your overall stay with us was a pleasant one. However, we are sorry for the problems you encountered in your room. We have shared your feedback with our housekeeping as well as maintenance...More

Hotel's Favorite
Reviewed November 15, 2017

Kishor and Shaun made all the difference in my trip. Great people who went above and beyond to make my stay pleasant. They made sure my room was exactly what I needed for my business. When I come back to town this is the only...More

Review collected in partnership with Extended Stay
Thank L8034ADdanielm
Response from 00esa, Manager at Extended Stay America - North Chesterfield - ArboretumResponded November 16, 2017

Daniel, thanks for being our guest at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guest's expectations so your compliments will be definitely shared with them, especially...More

Reviewed 1 week ago

I was on the road and needed a bed for the night --- this place did the trick. I would not stay here longer than that. Service was okay but the place felt too big and alienating. I was not sure I was safe there....More

Thank supergirl717
Response from 00esa, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 1 week ago

Thank you for choosing us. Our goal is to provide a relaxing and comfortable experience for every guest, and we are sorry for not living up to your expectations. We hope you will give us another chance to impress you on a future visit. Sincerely,...More

Reviewed January 6, 2018

The microwave was really dirty. It was obviously an over site probably more than once. But it served its purpose. Seemed to be a good place if you don't plan on staying to long. It was a very quite experienceMore

Review collected in partnership with Extended Stay
Thank robinpX5051DF
Response from 00esa, Manager at Extended Stay America - North Chesterfield - ArboretumResponded January 7, 2018

Robin, thanks for evaluating your experience at our hotel. We are glad to know you had a comfortable stay with us and that our offerings were to your satisfaction. However, we apologize for the cleanliness issue you observed in your room and your feedback has...More

Reviewed January 3, 2018

The room was clean and comfortable. The location was perfect for our needs and the staff was very helpful. The pull-out couch is NOT suitable for sleeping but the staff provided a roll-out bed which was fine. Although there were some problematic guests who were...More

Thank lynnpace
Response from 00esa, Manager at Extended Stay America - North Chesterfield - ArboretumResponded January 4, 2018

Lynn, thank you for selecting Extended Stay America for your visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you for being our guest and we...More

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Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Meeting Rooms
Room amenities
Things to do
Tennis Court
Price range
$77 - $123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Price range
$77 - $123 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveler (14)
Room & Suite (7)
Dining (1)
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Room Tips
"The bedroom is fine for noise. However,the living room didn't seem to have the same sound-proofing."
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"Highest floor have lesser noise."
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"first floor by parking lot was somewhat noisy"
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"Bring your own pillow."
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