We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - North Chesterfield - Arboretum

Hotel website
Hotel deals
241 Arboretum Place, Richmond, VA 23236 (Formerly Homestead Studio Suites - Richmond - Midlothian)
Special Offer
Save up to 10% TODAY!
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Extended Stay America - North Chesterfield - Arboretum
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

83 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 82: English reviews
Saint Augustine Beach, Florida
1 review
3 of 5 stars Reviewed 1 week ago via mobile

My daughter gave birth 4 weeks early. On the same night their water pipes broke . Due to the water damage their insurance company put them up at this location , 2 weeks later I came to lend what help I could, I arrived in town super late and got a room for the night to be close I paid... More 

Helpful?
Thank server63
Norwalk, United States
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

I recently visited the Richmond, VA area and stayed at this hotel. The exterior of the hotel was apparently under "cosmetic construction" and the interior was in need as well. I am certain the rooms were what one would expect for a place that people sometimes reside at for months at a time. What I didn't expect was the confederate... More 

Helpful?
Thank DRWatcher
Tampa, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 21, 2016

Clean and relatively safe. Parking is easy. Did not clear snow after snowstorms. Maid went in room even when I'd told desk I didn't want room cleaned. Unit is well lit and modern. Carpet nice. Bed firm but not rock hard. Stayed for 3 months and only issue was clueless manager being unwilling to give a decent deal...had to keep... More 

Helpful?
Thank Dottie G
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know about the inconveniences you experienced. I will be sure to use your comments as a training tool to coach our housekeeping and front desk staff to ensure your experience is not repeated. We are sorry for these issues,... More 

Powhatan, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 3, 2016 via mobile

We booked this hotel through Expedia non-refundable, otherwise we would have gone somewhere else. First there was absolutely no information in the room about TV stations, local information, wifi, etc. The room was supposed to be a studio and it did have cabinets, a fridge, and a two burner stovetop. But nothing else. The cabinets were empty and the wood... More 

Helpful?
1 Thank twoprecise
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen... More 

Waldorf, Maryland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 3, 2016

Okay, where do I even begin? Well lets just start from the beginning. Upon arriving to the hotel, we were unloading and noticed a bunch people just hanging outside smoking, drinking, etc. Now that wasn't a big deal. However, the cigarette butts and empty beer bottles stay outside on the grounds the entire weekend that we were there. No one... More 

Helpful?
4 Thank Shawn O
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed April 3, 2016 via mobile

So in traveling to the south to visit family, my mother in law booked a room with this hotel. I happened to have don loaded the trip advisor app and read the reviews on the way to the hotel and I have to say, once there, the reviews were all spot on! Th desk manager, Mary, appeared very helpful however... More 

Helpful?
Thank Christine P
New York City, New York
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed March 20, 2016

Overall review: AVOID this almost dump of a hotel – Like you would a $2 ‘hustler or lady of the evening’ unless you are desperate. Cutting costs and corners will not make guests return. As a guest at Extend Stay America, in Midlothian “Arboretum”, VA( March 11 to 12, 2016), given a choice I would choose another hotel. This was... More 

Helpful?
1 Thank rugbyplaer
Goodview, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 16, 2016

Upon arriving to the hotel I immediately noticed that there was a window screen that was ripped from one side of the window to the other side. Some people might think this is no big deal but coming from a Property Manager background it was a red flag. This is our thoughts and experience: 1. There was no automatic doors... More 

Helpful?
1 Thank mknabear
Yorktown, Virginia, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 13, 2016

Okay, I'll admit it, I was going the cheap route and thought for a brief stay I could tolerate a less than great place. There was a huge soccer tournament in town and most hotels had upped their rates. In some cases, you actually get less than you pay for. this was one. Here were my issues: 1. Tiny lobby... More 

Helpful?
1 Thank Jeanne F
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your stay was not to our company’s high standards. To ensure that a situation like yours doesn't happen again, I am using your comments as a training tool to coach our front desk and housekeeping staff to make sure we... More 

Gainesville, Florida
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed March 9, 2016

Checked in at 3:00pm in a lobby that smelled of cigarette smoke. (Not a good sign.) The front desk clerk clearly didn't want to be there. Settled in to my non-smoking room that also smelled of cigarette smoke. (I am a non-smoker with allergies; I don't do well with smoke.) The curtains were awful, with what must have been 20... More 

Helpful?
1 Thank JLSDH
Manager_11525, General Manager at Extended Stay America - North Chesterfield - Arboretum, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will be retraining our entire staff to ensure that each guest receives professional customer service and to make sure we are thoroughly inspecting rooms... More 

Questions? Get answers from hotel staff and past guests. Ask a question

18 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (11)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (1)
Viewed
Room/Suite (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Richmond
0.4 mi away
Holiday Inn Express
Holiday Inn Express
#5 of 6 in Midlothian
4.0 of 5 stars 60 reviews
1.0 mi away
BEST WESTERN PLUS Governor's Inn
1.3 mi away
Four Points by Sheraton Richmond
Show Prices
Show Prices
Show Prices
2.3 mi away
Hampton Inn Richmond-Midlothian Turnpike
0.1 mi away
Hyatt Place Richmond / Arboretum
8.4 mi away
Extended Stay America - Richmond - W. Broad Street - Glenside - South
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about Extended Stay America - North Chesterfield - Arboretum

Address: 241 Arboretum Place, Richmond, VA 23236 (Formerly Homestead Studio Suites - Richmond - Midlothian)
Location: United States > Virginia > Richmond
Price Range: $74 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - North Chesterfield - Arboretum 2*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Extended Stay, Travelocity, Odigeo, Hotwire and Priceline so you can book your Extended Stay America - North Chesterfield - Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Studio Suites Richmond / Midlothian Hotel Richmond
Extended Stay America Richmond
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay