We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Richmond West/Midlothian

Save
Share
1350 Johnston Willis Dr, Richmond, VA 23235
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Expedia.com
Hotels.com
Residence Inn
$169
View deal
Free cancellation until 11/20/21
Reserve now, pay at stay
Travelocity
Orbitz.com
eDreams
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1)
Room & Suite (19)
Dining (8)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 02/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn Richmond West/Midlothian
Updated 02/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 15 B&Bs / Inns in Richmond
Location
Service
Value
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Indoor pool
Heated pool
Complimentary instant cofffee
Meeting rooms
Photo copier / fax In business center
BBQ facilities
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
24-hour check-in
24-hour front desk
Self-serve laundry
Show more
Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Suites
Good to know
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Unlock Member Rates!
16Reviews1Q+A2Room tips
Traveler rating
  • 9
  • 4
  • 0
  • 1
  • 2
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Pat G wrote a review May 2021
2 contributions
Husband and I were very disappointed in our experience with this Marriott RI, starting with my call to let them know we'd be late checking in, like 6-7 pm. I was told that they were overbooked and, that if everyone showed up, they would have to "walk" someone (turn them away). I guess this is a thing now, overselling and then denying people rooms. Strike one. After rushing to get there before our room was given away, I checked us in and snagged a couple of bottled waters. The clerk chased me down, telling me they were $2.50 apiece (I thought they were complimentary for Bonvoy members, but no, I'm just a lowly "standard" member). The third strike came when I opened a drawer in the unit to find a half empty package of donuts, some Slim Jim's and summer sausage.
Read more
Date of stay: May 2021
Location
Service
Sleep Quality
Room Tip: We were in room 109, room darkening shades inadequate, it was like non in there because of...
See more room tips
Helpful
Share
Response from Francois Abadie, General Manager at Residence Inn Richmond West/Midlothian
Responded 4 days ago
Dear DesertDiva4ever, Maintaining a clean atmosphere within our guest rooms and common areas is always a key priority, especially during these unprecedented times. On behalf of the entire team at the Residence Inn Richmond West/Midlothian, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. We appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
Read more
Tish Kelso wrote a review Apr 2021
2 contributions
I called multiple times to make changes to confirm and make changes to my reservation. Each time I spoke with Gabe. He provided professional and excellent customer service and he was able to honor my special requests. Danielle was extremely friendly and made my check in fun and easy. Shanice in the restaurant was extra patient and positive with the demanding guests. Everyone greeted me with a smile. Thanks for the great experience. Oh... Both rooms were clean and comfortable. Well done.
Read more
Date of stay: April 2021Trip type: Traveled with family
Helpful
Share
Response from Francois Abadie, General Manager at Residence Inn Richmond West/Midlothian
Responded 4 days ago
Dear 239tishk, on behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Residence Inn Richmond West/Midlothian. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
Read more
Carol D wrote a review Feb 2021
Richmond, Virginia2 contributions1 helpful vote
First floor room for my father who was in a wheelchair. Full kitchen less oven. Very clean. New hotel. Staff wonderful. Breakfast was in a bag, water, banana, yogurt, nutri bar. Everything excellent except breakfast.
Read more
Date of stay: February 2021
Rooms
Location
Service
Helpful
Share
Response from Francois Abadie, General Manager at Residence Inn Richmond West/Midlothian
Responded Feb 17, 2021
Dear carolrodi, Thank you for your great comments about our hotel and our staff. It is true that we are currently doing the breakfast in a bag but rest assured we will have a full hot breakfast in 2 weeks.
Read more
Jeanetta J wrote a review Feb 2021
1 contribution
I can't tell you what a pleasure it has been to stay at your facility your. Latoya Walker is awesome. You all should be proud of all your staff. Room attention is great.i enjoy the fact that you take care of said facility.
Read more
Date of stay: January 2021Trip type: Traveled solo
Helpful
Share
Response from Francois Abadie, General Manager at Residence Inn Richmond West/Midlothian
Responded Feb 12, 2021
Dear Jeanettaj2021, Thank you for your nice comments about our hotel and Latoya. We certainly appreciate it. We are looking forward to having you stay with us again
Read more
Brenda H wrote a review Feb 2021
1 contribution
Javon is a people person and very professional and knew her job.She was the best front desk person I have met she will have people coming back.Professional demeanor that is not overbearing she saw to our needs right away. Javon took comfort and convenience and I value her service your organization will benefit from her pleasant and precise approach to customer service.
Read more
Date of stay: February 2021Trip type: Traveled on business
Helpful
Share
Response from Francois Abadie, General Manager at Residence Inn Richmond West/Midlothian
Responded Feb 12, 2021
Dear brendahp5052AA, Thank you for your valuable feedback and detailed comments about Javon. We certainly hope to see you again soon at the hotel.
Read more
Previous
PRICE RANGE
$125 - $160 (Based on Average Rates for a Standard Room)
LOCATION
United StatesVirginiaRichmond
NUMBER OF ROOMS
111
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Residence Inn Richmond West/Midlothian
Which popular attractions are close to Residence Inn Richmond West/Midlothian?
Nearby attractions include Thunderbolt Indoor Karting (0.3 miles), Last Second Escape (0.3 miles), and Laser Quest Richmond (0.4 miles).
What are some of the property amenities at Residence Inn Richmond West/Midlothian?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn Richmond West/Midlothian?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Richmond West/Midlothian?
Guests can enjoy free breakfast, barbeque facilities, and free instant coffee during their stay.
Is parking available at Residence Inn Richmond West/Midlothian?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn Richmond West/Midlothian?
Conveniently located restaurants include Carrabba's Italian Grill, Casa Grande, and Jiang's Chinese Restaurant.
Are there opportunities to exercise at Residence Inn Richmond West/Midlothian?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are pets allowed at Residence Inn Richmond West/Midlothian?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Richmond West/Midlothian offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Residence Inn Richmond West/Midlothian?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Residence Inn Richmond West/Midlothian?
Many travelers enjoy visiting St. John's Episcopal Church (9.9 miles), Virginia Capitol Building (8.9 miles), and Maggie L. Walker National Historic Site (9.2 miles).