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Hilton Richmond Hotel & Spa / Short Pump

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12042 W Broad St, Richmond, VA 23233-7689
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (146)
Room & Suite (65)
Dining (18)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Richmond Hotel & Spa / Short Pump
Updated 06/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 87 hotels in Richmond
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. Now featuring The Hilton CleanStay Experience This industry-leading program impacts every aspect of the hotel experience and reinforces our commitment to the wellbeing of our guests and Team Members. Hilton CleanStay is bringing elevated cleaning practices across every step of the guest experience. The hotel features 254 rooms & suites and 21,937 square feet of flexible meeting and event space. With Shula's Restaurant, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious work spaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Business Center with Internet Access
Conference facilities
Spa
Valet parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
Banquet room
Meeting rooms
Salon
Baggage storage
Concierge
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
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Room features
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
1414Reviews18Q+A100Room tips
Traveler rating
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Popular mentions
bcmordi55 wrote a review Jul 18
Bowie, Maryland1 contribution
We really enjoyed our stay at the Hilton short pump facility in Richmond Virginia. Their staff were very professional and friendly. The hotel service met all our expectations. The cleanliness and staff response to request was amazing. We hope to stay there again on our next family trip to Richmond Virginia.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
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2011NewYorkTraveler wrote a review May 2021
New York City, New York60 contributions41 helpful votes
Hotel's Favorite
We needed an overnight place to sleep during our long car journey from the south (I-95) and wanted a high-quality hotel for that. As Hilton Honors members, we chose this hotel. It is excellent with very comfortable rooms. Spotless. One of the very nice things is that this hotel is located next to the huge, upscale Short Pump shopping center with numerous quality dining choices and many stores, should you wish to shop. Most of the restaurants are within walking distance or a 5 minute car ride. This hotel could not have been better for our needs. We would stay there again.
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Date of stay: May 2021
Rooms
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1 Helpful vote
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Response from Steve Kendall, General Manager at Hilton Richmond Hotel & Spa / Short Pump
Responded May 25, 2021
Thank you for taking the time to give us your feedback, we look forward to serving you again.
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TrailBlazer568236 wrote a review Jul 13
1 contribution
We enjoyed our stay at the hotel. Did not experience any problems with our room. The staff was very friendly. Rooms were very clean and location was ideal. Would wholeheartedly stay there again when in the area.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
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Matty Allen wrote a review Jul 6
3 contributions2 helpful votes
Just a quick overnight stay outside of Richmond, really a very well maintained hotel. Clean, Friendly and comfortable. The pool for the kids, being open til 10, was great. Brewhouse in walking distance is nice as well.
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Date of stay: July 2021Trip type: Traveled with family
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auratlas wrote a review Jul 5
1 contribution
The sofa bed had dirty sheets and blankets. The shower had a leak. Everyone was very nice but given the cleaning seal on the door, I expected more attention to detail. On the plus side, the sheets on the actual bed were comfortable.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
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PRICE RANGE
$135 - $325 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton richmond hotel and spa / short pump
LOCATION
United StatesVirginiaRichmond
NUMBER OF ROOMS
254
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Frequently Asked Questions about Hilton Richmond Hotel & Spa / Short Pump
Which popular attractions are close to Hilton Richmond Hotel & Spa / Short Pump?
Nearby attractions include Short Pump Mall (0.5 miles), Funny Bone Comedy Club & Restaurant (0.6 miles), and Tweed (0.7 miles).
What are some of the property amenities at Hilton Richmond Hotel & Spa / Short Pump?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hilton Richmond Hotel & Spa / Short Pump?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hilton Richmond Hotel & Spa / Short Pump?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hilton Richmond Hotel & Spa / Short Pump?
Conveniently located restaurants include Texas de Brazil, Maggiano's - Richmond, and Cooper's Hawk Winery & Restaurants.
Are there opportunities to exercise at Hilton Richmond Hotel & Spa / Short Pump?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Richmond Hotel & Spa / Short Pump?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Richmond Hotel & Spa / Short Pump offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Richmond Hotel & Spa / Short Pump?
Many travelers enjoy visiting Tuckahoe Plantation (5.9 miles), Meadow Farm Museum (6.2 miles), and J. E. B Stuart Yellow Tavern Memorial (9.6 miles).
Is Hilton Richmond Hotel & Spa / Short Pump accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.