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Hilton Richmond Hotel & Spa / Short Pump

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Hilton Richmond Hotel & Spa \/ Short Pump
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893 Reviews from our TripAdvisor Community

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Showing 889: English reviews
Point Edward
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for one night on a bus tour from Canada. What a beautiful hotel. From the moment you step into the front entrance, you are immediately impressed with the decor. Immediate check in by great staff at the front desk who had our key cards already for everyone. An absolutely beautiful, comfortable room. Excellent bar area, restaurant just off... More 

Helpful?
Thank Ron S
Williamsburg, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Attended the Virginia Nurses Association conference and Gala event at the Hilton Hotel - Short Pump. The hotel did a very nice job. Accommodations, service and food were outstanding. The event venue was planned very well.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Elisa L
Virginia Beach, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel was extremely comfortable and efficient. The staff were excellent. The room had a nice TV and the restaurant was very good. The beds were excellent for sleeping and I would have loved to sleep in but a conference downstairs was my priority. Please try the Hilton first for class and comfort.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tony L
Hanover, Massachusetts
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here one night on our way back home. Had early flight so this was fairly close to airport. Hotel was clean and staff friendly. It was quite hot when we were there and the AC was never working very well. Had king room. Bed comfy and bathroom was nice. Kind of a large hotel. Would want something closer to... More 

Helpful?
Thank Momoffour23
Somerset, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

Really liked the staff very well done and the rooms were nice and clean. Also the beds were comfortable and overall trip was pleasant. I would recommend this hotel again. Most of the time was spent on business....

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank janellem350
Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago

It was a girls weekend so we were excited to have the spa there.....not so much. It was cheaply decorated and although the staff was nice enough the didn't seem to know what they were doing. We had a good time anyway but it is an average hotel with below average spa.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Y3113MWcathyc
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Greetings Y3113MWcathyc, Thank you for taking the time to share your review of your recent stay with us and your experience in the Aura Spa located in The Richmond Hilton Hotel & Spa. Please accept my apologies for your experience in the spa not meeting your expectations. Regarding the decoration of the spa, I can say that a lot of... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a fabulous time! My new friend Doreen at the concierge was the sweetest most helpful lady I have ever met. I am sure she is an amazing asset to your Hilton team. The food was delicious. We will definitely be back!!

Helpful?
Thank ktodd40
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Greetings ktodd40, Thank you for taking the time to share your review of your recent stay with us. I am very pleased to hear that you enjoyed the time that you spent here at our hotel. We are very fortunate to have top notch customer service professionals like Doreen on our team to take exceptional care of our guests. Our... More 

Fruitland
1 review
5 of 5 stars Reviewed 2 weeks ago

We always book the Hilton whenever we go to Richmond which is about four times a year. As always our room was clean and check in was a breeze. I highly recommend this hotel to anyone looking to have a great weekend away or for a business trip. And don't forget he to make a reservation at Shulas the food... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank sb2016138
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Greetings sb2016138, Thank you for taking the opportunity to share a review of your recent stay with us. First let me begin by thanking you for your loyalty and continued patronage of our property. I am pleased to hear that every aspect of your stay exceeded your expectations. Our team of hospitality professionals share a goal of one hundred percent... More 

Roanoke, Virginia
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Very good venue for a conference/training meeting. Quite cordial and friendly staff. Rooms were of good size and AV services providers were excellent. I look forward to one day taking full advantage of the lodging facilities. Easy to find from I64 and I loved the lime water provided in the lobby...tasted just like a gin and tonic, but able to... More 

Helpful?
Thank Lee L
Hackettstown, New Jersey
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Upon ck in I was very friendly welcomed then I was upgraded to a wonderful suite on the eighth floor with all the special treatment of the concierge if they didn't have what u wanted they made sure to get it for u . I can't wait to go back !

Helpful?
Thank Quey2015
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Shuttle Bus Service
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home. ... more   less 

Additional Information about Hilton Richmond Hotel & Spa / Short Pump

Address: 12042 W Broad St, Richmond, VA 23233-7689
Location: United States > Virginia > Richmond
Price Range: $166 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Hotel & Spa / Short Pump 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Hilton Richmond Hotel And Spa / Short Pump
Hotel Style:
#1 Business Hotel in Richmond
#1 Spa Hotel in Richmond
#2 Green Hotel in Richmond
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
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