Lowest prices for your stay
Hotel direct offer!Price Match Guarantee
Only 4 left at
$189
Free cancellation until 04/08/23
Only 4 left at
$189
Free cancellation until 04/08/23
$189
Free cancellation until 04/09/23
Travelocity$189
Priceline$189
Hilton$189
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (199)199
Room & Suite (65)
Dining (18)
About
#8 of 95 hotels in Richmond
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.3
GreenLeaders Silver level
The Hilton Richmond Hotel & Spa/Short Pump in Virginia is nestled in the prominent Short Pump area. Featuring 254 rooms & suites, 22,000 square feet of flexible meeting space, day spa and Shula's American Steak House, guests will be treated to the best options in Richmond. The hotel is located just off Broad Street & Interstate 64 approximately 20 minutes from Richmond International Airport. Next door, the exclusive Short Pump Town Center features an upscale selection of options for shopping, movie theaters and dining. Businesses in the Short Pump & Downtown Richmond areas will enjoy the hotel's location with easy access from the hotels front door. Each of our 254 guestrooms and suites at the Hilton hotel in Richmond, VA are tastefully appointed to accommodate travelers looking for comfort and functionality.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Business Center with Internet Access
Conference facilities
Spa
Valet parking
Paid private parking on-site
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Wine / champagne
Vending machine
Banquet room
Meeting rooms
Body wrap
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Baggage storage
Non-smoking hotel
Shared lounge / TV area
Shops
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Business
Languages Spoken
English
Location
61Somewhat walkable
Grade: 61 out of 100
12Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
Contact
12042 W Broad St, Richmond, VA 23233-7689
Getting there
Rental CarsSee rental cars from $40/day
1464Reviews19Q+A100Room tips
Reviews
Traveler rating
- 997
- 298
- 95
- 42
- 32
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Elena was our front desk attendant and she was wonderful. She was kind and sweet and very inviting. We were checking in when a whole bunch of kids for a soccer tournament was in town. It was a bit chaotic, but she still welcomed us in as if we were important people! That says a lot! Our room was comfortable and easy to find, We didn't stay long enough to actually enjoy the hotel, but it was a good night sleep after deep cleaning my daughters short pump apartment as she was moving into another place in downtown Richmond. We came back after working hard to a comfortable and clean room. Check out was easy and we loved how close the hotel location was to all the shops and restaurants in the area without being on top of the business of the area.
Read more
Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: A hotel with walkability for some good dining choices with only a short drive to many more...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
We needed an overnight place to sleep during our long car journey from the south (I-95) and wanted a high-quality hotel for that. As Hilton Honors members, we chose this hotel. It is excellent with very comfortable rooms. Spotless. One of the very nice things is that this hotel is located next to the huge, upscale Short Pump shopping center with numerous quality dining choices and many stores, should you wish to shop. Most of the restaurants are within walking distance or a 5 minute car ride. This hotel could not have been better for our needs. We would stay there again.
Read more
Date of stay: May 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Steve Kendall, General Manager at Hilton Richmond Hotel & Spa / Short Pump
Responded May 25, 2021
Thank you for taking the time to give us your feedback, we look forward to serving you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location was great. So much happening in the surrounding area. Rooms were comfortable and clean. The hot water was not working for one night during our stay which was disappointing, but the staff was accommodating and offered us a credit.
Read more
Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My family stayed here for a family event. We had three rooms for two nights. The rooms were very clean and appeared to have just been redone. The beds were very comfortable and the rooms were a nice size for a standard room. The front desk was very helpful, polite, and very accommodating. The food at the restaurant was good and they have a bar in a separate area. It is located in a great area with restaurants and shops within walking distance.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
ItsLikeThis1960 wrote a review Oct 2022
North Myrtle Beach, South Carolina92 contributions31 helpful votes
There is always polite service from the staff. There is always a clean lobby and rooms are immaculate. It is still challenging to get services but manageable with prior planning. We will return again.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I’m not a fan of leaving bad reviews but this time it’s warranted. The carpets in the bedrooms smell like they’ve been shampooed and never dried out. I moved rooms once to escape the smell only to discover it’s a feature of every room. Multiple colleagues confirmed their rooms suffered the same. The shower was Luke warm, the reception staff were cold. It’s a shame because I was a fan of Hilton but this place has made me lose faith. On the positive side of things, if you enjoyed the 1980s this is your place!
Read more
Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Booked this for our 10th anniversary. Paid £333 for 2 nights. Not as advertised. Pokey room with massive protruding ceiling joist which took up 3rd of head space and made it almost impossible to get out of bed in the night. Cheap ‘mind your head’ sign glued on it. Decor was shoddy 70s retro, lighting wiring was confusing at best meaning we couldn’t switch off massive headboard lights. Quirky rest of hotel which is beautiful but needs redecoration and care. Feel very let down as website and other reviews were fine.
Read more
Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This hotel was a great stop over spot on our way to the beach. We paid $173 for one night. Very nice hotel. Close to restaurants. Clean. Comfy bed. Friendly staff. Easy on and off the Interstate. We will use it again.
Read more
Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Breakfast @ this location should be free. There is no reason a limited breakfast should cost additional $15/person when the lesser hotels has the same spread for free. Dont eat pork? Too bad pay $5 for turkey sausage that should be apart of the spread. Do better Hilton! We spending allot of money to stay here.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I live in a hotel each week. I was excited to try this one and was greatly disappointed. Some things to know: Elevator smelled like urine. 8th floor hallway seems to have broken AC. Executive Louge closed and will not be re-opening. They ask you when you check in if you want spa services; however, the spa is also closed. You have to text a private cell phone if you want nails done. The AC in the room was set on 60 and the thermostat still never got below 74. The carpet in room 817 was nasty. Starbucks is scheduled to open at 7am. You're lucky if they open by 7:30am. There is a gentleman at the front desk with a very feminine voice that is rude and on multiple occasions did not seem to care about my requests or frustrations. The same said employee checked me out on Thursday and gave me a receipt. On Friday, I received an email where I had indeed NOT been checked out and an additional night charged to my company card. I, nor my employees, will be utilizing this hotel in the future. The lobby gives the impression that you are staying in a high quality hotel. That is not the case. Have you heard the saying that you can't put lipstick on a pig? The lobby is the lipstick. But the overall hotel experience, will likely not meet your expectations for cleanliness, AC and customer service. You'll see plenty of employees standing around and talking, but I'm not sure what they are actually doing to address the needs of the customers.…
Read more
Date of stay: August 2022Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
PRICE RANGE
$215 - $245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton richmond hotel and spa / short pump
LOCATION
United StatesVirginiaRichmond
NUMBER OF ROOMS
254
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHILTON RICHMOND HOTEL & SPA / SHORT PUMP $152 ($̶2̶2̶3̶) - Updated 2023 Prices & Reviews - VA
Frequently Asked Questions about Hilton Richmond Hotel & Spa / Short Pump
Which popular attractions are close to Hilton Richmond Hotel & Spa / Short Pump?
Nearby attractions include Painting with A Twist (0.09 miles), The Lazy Daisy Gift Store - Short Pump (0.2 miles), and Boomerang Air Sports (0.2 miles).
What are some of the property amenities at Hilton Richmond Hotel & Spa / Short Pump?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Richmond Hotel & Spa / Short Pump?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at Hilton Richmond Hotel & Spa / Short Pump?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Hilton Richmond Hotel & Spa / Short Pump?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hilton Richmond Hotel & Spa / Short Pump?
Conveniently located restaurants include Pho 1 Grill, BJ's Restaurant & Brewhouse, and Bel Cibo Pizzeria.
Are there opportunities to exercise at Hilton Richmond Hotel & Spa / Short Pump?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Richmond Hotel & Spa / Short Pump?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Richmond Hotel & Spa / Short Pump offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Richmond Hotel & Spa / Short Pump?
Many travelers enjoy visiting Tuckahoe Plantation (5.9 miles), Meadow Farm Museum (6.2 miles), and J. E. B Stuart Yellow Tavern Memorial (9.6 miles).
Does Hilton Richmond Hotel & Spa / Short Pump have any great views?
Yes, guests often enjoy the city view available here.