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Hilton Richmond Hotel & Spa / Short Pump

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Hilton Richmond Hotel & Spa \/ Short Pump
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936 Reviews from our TripAdvisor Community

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Showing 932: English reviews
Amelia
Reviewed 3 days ago NEW

Have stayed here couple of times. Wonderful rooms, very comfortable and great service! Excellent location and facilities for weddings or big parties. Restaurant on premises. Ballrooms, etc. Great location accessible to lots of stores and restaurants!

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Helpful?
Thank mitzil591
Upstate,NY
Reviewed 3 days ago NEW

Great motel, very clean with a very helpful staff. Great shopping and Restaurants nearby. Very easy to get to. Short Pump Shopping Mall very close by. Shuttle bus also very helpful. Front staff very helpful.

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Thank briantC5502KZ
South Boston, Virginia
Reviewed 5 days ago NEW

I chose this hotel because it was relatively close to downtown Richmond, where we attended a concert. I also chose it because of the Spa. The spa was TERRIFIC! We had a couple's massage which was great. The bar area was great, and even though we arrived there just prior to it closing, the bartender greeted and served us with...

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Thank ClgeMom2016
chesapeake, virginia
Reviewed 1 week ago via mobile

Met a friend and business associate here for coffee. Sat in Shulas, the restaurant. Nice buffett, waitstaff was attentive and friendly without hovering. Lobby is modern and warm. Location is in heart of all the development in the West End. Shopping and dining all around and walkable.

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Thank t c
Severna Park, Maryland
Reviewed 1 week ago via mobile

The hotel is very nice, clean and the staff was very nice and helpful. We had drinks in the bar which is large and fun to hang out in at night. I used he exercise room and it was clean but a little small for the size of the hotel. The cafe is convenient and coffee was good. Our room...

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Thank Heidi G
Buffalo, New York
Reviewed 1 week ago

Stayed for a sporting event. From check in to departure our stay was excellent. The rooms were clean and the location was fantastic. The only recommendation I would make is to have a self laundry room. Being here for a sporting event this would have been helpful.

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Thank Lisa B
Newport News
Reviewed 1 week ago

Excellent Service. This hotel keeps itself well maintained beyond the norm. Mini-fridge is new and maintained, preventing the annoying hums & gurgles that mandate unplugging them in most hotels to let yourself sleep after long flights.

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Thank 744nathanielw
Greenville, South Carolina
Reviewed 1 week ago

This trip was purely for rest and relaxation. The facilities and staff here were exceptional in every way, so our goals were achieved. The breakfast was delightful and so plentiful, pleasantly presented. Highly recommend.

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Thank anndU5263LI
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Greetings AnndU5263LI, Thank you for taking the opportunity to share a review of your recent stay with us on Tripadvisor. I am pleased to hear that our staff and property not only met, but exceeded your expectations during your time here with us. We are very fortunate to have a top notch team of hospitality professionals that focus on total...

Halifax, VA
Reviewed 2 weeks ago

We went to Short Pump for a girls shopping weekend. I'm a HHonors member and always try to stay at a Hilton hotel. This one didn't disappoint. Very helpful staff, gorgeous rooms and lovely spa. Food was delicious at the restaurant as well. I'm definitely going back with my husband for a weekend.

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Thank Tina M
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Greetings Tina M, Thank you for taking the opportunity to share a review of your recent stay with us at The Hilton Hotel & Spa @ Short Pump. We appreciate your loyalty as one of our valued Hilton Honors members. I am pleased to hear that you enjoyed your time here with us. Our staff prides themselves in taking exceptional...

Virginia
Reviewed 2 weeks ago

The Hilton Short Pump is a beautiful hotel with great accommodations and friendly service. I stay here yearly while attending a conference and feel like I am coming home. There is a ton of shopping all around which is nice with plenty of activities and restaurants nearby! I highly recommend this hotel!

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Thank birdma70
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Greetings Birdma70, Thank you for taking a few moments to share a recent review of your stay with us. We appreciate your organization selecting to host its annual event with us . Our team looks forward to welcoming you back next year. The convenient location of the hotel affords our guests with a plethora of shopping and dining options which...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home. ... more   less 

Additional Information about Hilton Richmond Hotel & Spa / Short Pump

Address: 12042 W Broad St, Richmond, VA 23233-7689
Location: United States > Virginia > Richmond
Price Range: $166 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Hotel & Spa / Short Pump 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, Travelocity, Odigeo and Jetsetter so you can book your Hilton Richmond Hotel & Spa / Short Pump reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Richmond Hotel And Spa / Short Pump
Hotel Style:
#1 Business Hotel in Richmond
#1 Spa Hotel in Richmond
#2 Luxury Hotel in Richmond
#2 Green Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Richmond Hotel & Spa / Short Pump staff and other travelers.
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Questions? Get answers from Hilton Richmond Hotel & Spa / Short Pump staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“executive floor provided a lounge with excellent service”
 of 5 bubbles servantw2016, 4 weeks ago | Read review
“Room was really nice. Always best to ask not to be located near other group bookings b/c they can be loud or all leave at the same time.”
 of 5 bubbles fourwests, Oct 24, 2016 | Read review
“Just don't stay here.”
 of 5 bubbles gothgirl2015, Oct 13, 2016 | Read review
“All rooms are excellent!”
 of 5 bubbles 971rons, Sep 29, 2016 | Read review
“The 8th floor gives access to free tea coffee soda any kind of drinks snacks and food”
 of 5 bubbles Quey2015, Sep 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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