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Hilton Richmond Hotel & Spa / Short Pump

Traveler (120)
Room & Suite (52)
Dining (15)
Certificate of Excellence

About

#3 of 84 hotels in Richmond
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Restaurant
Spa
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Shuttle Bus Service
Wheelchair access
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Room features
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals
1,286Reviews
16Q+A
100Room tips
Traveler rating
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  • 17
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Popular mentions
The hotel is located in a prime area, close to shopping and restaurants. The executive floor lounge was very convenient for us, especially with small kids. Service was good. We will have to make sure we check out the spa next time.
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Hotel's Favorite
Visited Richmond, VA to celebrate our friend's birthday at a jazz venue. We all stayed at this hotel and we enjoyed it tremendously. Spacious rooms, comfortable bed, free parking , inside the building and out, and really enjoyed using the digital key for access
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Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump
Responded Apr 8, 2019
Thank you very much for your feedback regarding your stay with us. We are pleased to hear how you feel about our hotel. We strive to provide not just a hotel stay but an experience for our guests. If we can be of assistance to you in the future please let us know. We are very close to rolling out a new restaurant concept, we hope you come back and give it a try.
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We went to Richmond for our sons wedding and had two other sets of relatives. We were welcomed with a nice southern hospitality to the hotel. The free shuttle was awesome. Close to many restaurants. ❤️
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Review collected in partnership with Hilton Hotels & Resorts
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump
Responded 4 days ago
I am very happy to hear that you liked our hotel and location. It is a very up and coming area and we are proud to be in the middle of it, with a great hotel and team!
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It Wasn't Worth The Money I Spent... Especially Since It Was Birthday The Room Smelt Bad The Carpet Was Old And It Buckled I Kept Tripping On It The Rooms On The Lower Floors Should Be Just A Nice As The Executive Rooms on The 8th Floor.
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Review collected in partnership with Hilton Hotels & Resorts
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump
Responded 4 days ago
Thank you for taking a few moments to share a review of your recent stay with us. I am concerned to hear that our hotel was unable to impress someone with such high standards and expectations. We are very fortunate to have a beautiful facility,and we certainly do our best to maintain it. I have shared your concerns with our team and truly appreciate your feedback. We are currently in the design stage for an renovation, this will take care of any physical concerns. I hope will give us another chance.
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The room was very clean; quiet and comfortable. The pillows were a little too stiff for me but found one softer one. Slept well and rested for the business meeting to follow the next day. Breakfast buffet was amazing.
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Review collected in partnership with Hilton Hotels & Resorts
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump
Responded 4 days ago
Thank you for taking the opportunity to share a review of your recent stay at our property on Tripadvisor. I am pleased to hear that you have enjoyed your stays with us. We are fortunate to have a beautiful hotel, but the real stars of our hotel are our team of hospitality professionals who make it their number one priority to take excellent care of our guests.We look forward to seeing you again, soon.
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PRICE RANGE
$174 - $324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton richmond hotel and spa / short pump
LOCATION
United StatesVirginiaRichmond
NUMBER OF ROOMS
254
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