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Candlewood Suites Richmond Airport

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#30 of 83 Hotels in Richmond
Certificate of Excellence
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Candlewood Suites Richmond Airport
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244 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Richmond Airport
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Showing 243: English reviews
Raleigh, North Carolina
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 6, 2013

My husband and I have stayed at this location three other times, with no problems. We love this location, due to the clean updated rooms and it being off the beaten path. This time there were a couple of problems. We were given a room that was supposed to be No-Smoking, but once I walked into the room, I could... More 

Helpful?
1 Thank Danitadee40
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Danitadee40, Thank you for your honest review of our property. It is true that we are a 100% non smoking property, with a $250.00 non-smoking fee if anyone is caught smoking in our hotel. That being said at one point we were a smoking property with only the first floor rooms being smoking rooms. We transitioned in 2011, had... More 

Alexandria VA
Level Contributor
67 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 30, 2013

This was a decent hotel off the beaten path. Relatively close to Richmond BMX. Mainly stayed here for that, plus they accept pets, which was also part of the decision. The room was great. Definitely high end with granite counter tops, no slam cabinets and drawers. Had full size refrigerator, microwave, stove top. Unfortunately didn't bring much food with me... More 

Helpful?
Thank oquick1
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Oquick1, Thank you for your honest and heartfelt review of our property. Without the honest reviews such as yours we in management would never have the opportunity to recognize and correct the issues we are not directly involved with. I understand that the $75.00 pet fee and that specific nights $129.99 room rate, did total up to a larger... More 

Bedford, Indiana
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 20, 2013 via mobile

I stayed here one night before returning home. If I were staying multiple nights I would feel completely at home. There's a recliner, small kitchen, desk, etc. If I return to Richmond, I will definitely stay at Candlewood again.

Helpful?
1 Thank Mark P
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Mark P, I always welcome with open arms new guests who haven't had the chance to experience Candlewood Suites before. I am glad to hear you had a very enjoyable stay and recognized the opportunity to have an extended stay visit as well. As always extended stay is our mainstay, however we always welcome one to three night visits... More 

Seoul, Seoul, South Korea
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 18, 2013

Great Rooms Great Service,,,Great Employes and Close to Airport ,,,And it Feels like you never left Home,,, And there Driver will Drive you to the shopping Malls for Free,, I Would Come back again. They Have a Free Coffee, And a little store from frozen foods to ice cream ,,,, To out propane Grills for your Steaks and Hamburgers and... More 

Helpful?
1 Thank Scottk459
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Scottk459 Thank you for your exelent review of our property. We love to hear when our guests take advantage of our many facilities and services from our complimentary shuttle, to our provided gas grills on our outdoor covered patio. Our mission is to provide our guests with every chance to mingle and make friends while leaving as much freedom... More 

Santa Fe, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 11, 2013

My family and I stayed at the Candlewood for two nights in March. When we pulled up to the hotel I was kinda worried because of the neighborhood that it was in. Not a bad neighborhood, just industrial and not what I am used to. I am HAPPY to say that despite the location, the hotel was AMAZING! I loved... More 

Helpful?
Thank Pink_footballs
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Pink_footballs, I always love when I hear that guests enjoy our King Suite Rooms. It is true that the two seperate rooms with seperate TV's make it easy to intertain travel weary children while keeping your peace of mind and quiet comfort to yourself. I do understand your apprehension when it comes to the location, it is true we... More 

New York City, New York
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 9, 2013

This is one of the best places Ive stayed in a long time. The friendliness of the staff along with how clean and comfortable the suites were. Ithis was actually my first time staying here March 2013 and I will looking for Candlewood suites first in upcoming travels. The rate itself was also. great. The Font dest associate was the... More 

Helpful?
Thank ithomas
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear IThomas, Thank you for your kind words and admiration in your review of our property and front desk team. We have been tirelessly working towards ever making customer service the one thing out of many that will leave a lasting impression on our guests; and once again it seems that we have suceeded in our goal. The hardest thing... More 

Richmond, Virginia
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 29, 2013

This place ROCKS!!! After a long flight from California, I was ready to "see the inside of my peepers!" and get some rest! This hotel is 5 minutes from Richmond Airport and very easy to get to. I arrived very early in the morning to a front desk associate who did everything as fast as he could so I could... More 

Helpful?
Thank Marilyn S
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Marilyn S, Words cannot express the respect and gratitute I have towards guests such as yourself. Its one thing to give a great review to our property, however it is truly a statement to your character and the review of our property when such a detailed description is submitted. As you can see from our many reviews our customer... More 

Waynesboro, Virginia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 3, 2013

This is the very best place to stay before or after a trip that requires a flight. The first time for me was in June of 2010 and I have since stayed here a total of 5 times (the most recent being June of 2012). I can't even imagine staying anywhere else. The rate is phenomenal, they don't charge extra... More 

Helpful?
Thank mgremlin
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear MGremlin, Thank you from the bottom of my heart for your continued admiration and loyalty to our facility and team. Believe it or not we have become increasingly spot on with remembering and welcoming many of our returning guests, however we do treat everyone specifically and individually. As always we appreciate and adore your mention of our many accomidations... More 

Pratt
Level Contributor
144 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed March 2, 2013

I fortunately had this location come up on Hotwire. We were visiting relatives while in the area and this turned out to be a great location and a great place to stay. Check-In was fast and the young man was very knowledgeable about the area. The room was clean and the the bed was very comfortable. We loved the fact... More 

Helpful?
1 Thank Brittll
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Brittll, We are happy to hear that you were lucky enough to have our property on the list with Hotwire's hotel selections. We here pride ourselves our or knowledgeability of the area and attractions, comfortability of our amenities, and cleanliness of our facility; and are very gracious to hear from our guests that we were able to take care... More 

RobynB1201
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 1, 2013

As a very frequent traveler, I have always been a committed Holiday Inn customer. This time, I decided to try one of their Candlewood properties, and I'm glad I did--if this location is any indication of their standards overall, I may be staying Candlewood from now on! My room was clean, spacious, apartment-like, and quiet. Towels were of decent quality... More 

Helpful?
3 Thank RobynB1201
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear RobynB1201, We are more than happy to hear that your first experience with a Candlewood made such an impact on you! We are different from our full-service sister properties within the IHG family, however it seems we were exactly what you were looking for. The clenliness of our property is always something we hold paramount in our expectations as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Richmond Airport Hotel (RIC). The Candlewood Suites Richmond Airport Hotel is a member of Priority Club Rewards & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Express & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites Hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites Richmond Airport Hotel is centrally located at the (RIC) Richmond Airport near I 64 & I 295; minutes from the Downtown Richmond & West End real estate districts. Our location offers near access to Ft. Lee (RIR) Richmond Raceway, Colonial Downs, Richmond Convention Center, the Coliseum, VCU Siegel Center & local corporate facilities including Hewlett Packard, Million Air, Phillip Morris, Qimoda, Smurfit Stone and Thomas & Betts.The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio & one-bedroom apartment - like suites featuring fully-equipped kitchens, spacious living & work areas, TV w/ DVD players, free wired & wireless Internet. Other features include 24 hour business center, shuttle, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Richmond Airport

Address: 5400 Audubon Dr, Richmond, VA 23231-2860
Location: United States > Virginia > Richmond
Price Range: $80 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Richmond Airport 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Candlewood Suites Richmond Airport Hotel Richmond
Hotel Style:
#5 Best Value Hotel in Richmond
#9 Business Hotel in Richmond
#13 Family Hotel in Richmond
#14 Romantic Hotel in Richmond
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites Richmond Airport staff and other travelers.
6 questions
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Lottsburg, Virginia
4 months ago
9 months ago
Roanoke, Virginia
baltimore
over a year ago
Los Angeles, California
over a year ago

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Questions? Get answers from Candlewood Suites Richmond Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We preferred rooms facing the entrance & small park on the hotel property.”
 of 5 bubbles robertm127, 4 weeks ago | Read review
“We were on the front side.”
 of 5 bubbles iwalk2016, Sep 6, 2016 | Read review
“There is a gazebo out back with grills and picnic tables”
 of 5 bubbles Dukesnyder, Aug 14, 2016 | Read review
“if you need quick wifi, go to the lobby.”
 of 5 bubbles amm925, Jun 11, 2016 | Read review
“Rooms on the front side will not hear the airplanes as much as those in the rear...”
 of 5 bubbles 55JC55, Apr 25, 2016 | Read review
5 of 5
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