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Candlewood Suites Richmond Airport

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#30 of 81 Hotels in Richmond
Certificate of Excellence
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Candlewood Suites Richmond Airport
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249 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Seattle, Washington
Reviewed July 11, 2013

I made a reservation for the Candlewood Suites Richmond Airport through booking.com. I picked it because it was near the airport and I had an early morning departure. I was traveling with my daugher and her cat, so looked all over the site for the pet fee, and didn't find it. I was shocked on check in to find that...

3Thank Kae H
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Kae H, Thank you for your honest and kind review of our property. All hotels with underlying policies run into the issue with 3rd party booking sites from time to time hiding details that would be important. Our $75.00 pet fee is brand standard, and the funds are put towards having companies come out to clean the room. This...

Reviewed July 1, 2013

May 17th, 2013 Stayed one night on way to Williamsburg . Clean , quiet , friendly staff and very convenient to airport . Free shuttle to and from airport allowed us to get to hotel on arrival and to go back to airport to pickup rental car the next morning . Hint : go out of baggage arrival area to...

1Thank TheWaz
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear TheWaz, Thank you for your kind and honest review of our hotel. Admiration from our guests is the reason we all get into this buisness. I will make sure all of our front desk agents, and room attendants recieve the praise they deserve, as well as our drivers for being as punctual as always! We wish you the best...

Sewickley, Pennsylvania
Reviewed June 29, 2013

Stayed here with my daughter for 2 nights in early June. Yes, it's a bit out of the way from downtown Richmond attractions, but the trip to White House of the Confederacy and other sites was quick. The room was clean and quiet, and the beds comfortable. Bedding and bath fittings a bit nicer than expected at this price point....

2Thank PAJX2
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Pajx2, There is nothing more refreshing than hearing stories of our guests not only enjoying our hotel but our beloved city of Richmond as well! Its true our price point is on the mild side, but the quality of the Candlewood Suites brand will always impress! I wasn't sure if you had a chance to ask any of our...

Pearland, Texas
Reviewed June 28, 2013

We got in late (after hotel shuttle runs) and had to take a taxi ride from the airport. The lady at the front desk was super friendly and reimbursed us the $13.00 for the 3 minute taxi ride. The room was very nice and had a kitchen. We called the front desk the next morning and requested the shuttle to...

1Thank Dorrie D
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Dorrie D, If I could tell you how much our team here at Candlewood Richmond loves to hear that their hard work toward superb customer service, I would still only be telling half the story! We thank you for all the kind words you have said about us, and I am immensly proud of all of our hardworking teammembers...

Reviewed June 27, 2013 via mobile

I'm not a suite person, but the ratings were great so I had give it a try. I personally would not choose a suite ever again, but this one was very clean and overall nice. It did smell strange, but I'm sure it's the result of a super deodorizer. I'm positive after this week I will seek non-smoking hotels only....

1Thank TopTierTiff
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear TopTierTiff, Thank you for your honest and kind review of our Hotel. We here at Candlewood Suites Richmond Airport love to hear that our guest, facilities and rooms are always held to the highest standards. I would like to offer you my most sincere condolances to the issues that you had during your stay. We did have our elevator...

Raleigh, North Carolina
Reviewed May 6, 2013

My husband and I have stayed at this location three other times, with no problems. We love this location, due to the clean updated rooms and it being off the beaten path. This time there were a couple of problems. We were given a room that was supposed to be No-Smoking, but once I walked into the room, I could...

1Thank Danitadee40
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Danitadee40, Thank you for your honest review of our property. It is true that we are a 100% non smoking property, with a $250.00 non-smoking fee if anyone is caught smoking in our hotel. That being said at one point we were a smoking property with only the first floor rooms being smoking rooms. We transitioned in 2011, had...

Alexandria VA
Reviewed April 30, 2013

This was a decent hotel off the beaten path. Relatively close to Richmond BMX. Mainly stayed here for that, plus they accept pets, which was also part of the decision. The room was great. Definitely high end with granite counter tops, no slam cabinets and drawers. Had full size refrigerator, microwave, stove top. Unfortunately didn't bring much food with me...

Thank oquick1
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Oquick1, Thank you for your honest and heartfelt review of our property. Without the honest reviews such as yours we in management would never have the opportunity to recognize and correct the issues we are not directly involved with. I understand that the $75.00 pet fee and that specific nights $129.99 room rate, did total up to a larger...

Bedford, Indiana
Reviewed April 20, 2013 via mobile

I stayed here one night before returning home. If I were staying multiple nights I would feel completely at home. There's a recliner, small kitchen, desk, etc. If I return to Richmond, I will definitely stay at Candlewood again.

1Thank Mark P
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Mark P, I always welcome with open arms new guests who haven't had the chance to experience Candlewood Suites before. I am glad to hear you had a very enjoyable stay and recognized the opportunity to have an extended stay visit as well. As always extended stay is our mainstay, however we always welcome one to three night visits...

Seoul, Seoul, South Korea
Reviewed April 18, 2013

Great Rooms Great Service,,,Great Employes and Close to Airport ,,,And it Feels like you never left Home,,, And there Driver will Drive you to the shopping Malls for Free,, I Would Come back again. They Have a Free Coffee, And a little store from frozen foods to ice cream ,,,, To out propane Grills for your Steaks and Hamburgers and...

1Thank Scottk459
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Scottk459 Thank you for your exelent review of our property. We love to hear when our guests take advantage of our many facilities and services from our complimentary shuttle, to our provided gas grills on our outdoor covered patio. Our mission is to provide our guests with every chance to mingle and make friends while leaving as much freedom...

Santa Fe, Texas
Reviewed April 11, 2013

My family and I stayed at the Candlewood for two nights in March. When we pulled up to the hotel I was kinda worried because of the neighborhood that it was in. Not a bad neighborhood, just industrial and not what I am used to. I am HAPPY to say that despite the location, the hotel was AMAZING! I loved...

Thank Pink_footballs
jbrown804, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Pink_footballs, I always love when I hear that guests enjoy our King Suite Rooms. It is true that the two seperate rooms with seperate TV's make it easy to intertain travel weary children while keeping your peace of mind and quiet comfort to yourself. I do understand your apprehension when it comes to the location, it is true we...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Richmond Airport Hotel (RIC). The Candlewood Suites Richmond Airport Hotel is a member of Priority Club Rewards & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Express & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites Hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites Richmond Airport Hotel is centrally located at the (RIC) Richmond Airport near I 64 & I 295; minutes from the Downtown Richmond & West End real estate districts. Our location offers near access to Ft. Lee (RIR) Richmond Raceway, Colonial Downs, Richmond Convention Center, the Coliseum, VCU Siegel Center & local corporate facilities including Hewlett Packard, Million Air, Phillip Morris, Qimoda, Smurfit Stone and Thomas & Betts.The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio & one-bedroom apartment - like suites featuring fully-equipped kitchens, spacious living & work areas, TV w/ DVD players, free wired & wireless Internet. Other features include 24 hour business center, shuttle, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Richmond Airport

Address: 5400 Audubon Dr, Richmond, VA 23231-2860
Location: United States > Virginia > Richmond
Price Range: $87 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Richmond Airport 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Candlewood Suites Richmond Airport Hotel Richmond
Hotel Style:
#2 Best Value Hotel in Richmond
#9 Business Hotel in Richmond
#13 Family Hotel in Richmond
#14 Romantic Hotel in Richmond
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites Richmond Airport staff and other travelers.
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Roanoke, Virginia
Lottsburg, Virginia
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Questions? Get answers from Candlewood Suites Richmond Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We preferred rooms facing the entrance & small park on the hotel property.”
 of 5 bubbles robertm127, Nov 3, 2016 | Read review
“We were on the front side.”
 of 5 bubbles iwalk2016, Sep 6, 2016 | Read review
“There is a gazebo out back with grills and picnic tables”
 of 5 bubbles Dukesnyder, Aug 14, 2016 | Read review
“if you need quick wifi, go to the lobby.”
 of 5 bubbles amm925, Jun 11, 2016 | Read review
“Rooms on the front side will not hear the airplanes as much as those in the rear...”
 of 5 bubbles 55JC55, Apr 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question