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Candlewood Suites Richmond Airport

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#30 of 83 Hotels in Richmond
Certificate of Excellence
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Candlewood Suites Richmond Airport
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244 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Williamsburg, Virginia
Reviewed 1 week ago

We really appreciate staying here when we are flying out of Richmond. The rate for an overnight plus leaving our car for 2 weeks can't be beat. Staff is very pleasant and helpful, hotel is clean and convenient - what else could we want? This is not a "luxury" hotel, just a great place to stay at a very fair...

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Helpful?
Thank Nonnie6
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Nonnie6, We are so very happy you enjoy staying at our Candlewood Suites Richmond Airport. Thank you very much for a nice review. I will make sure Grace and April and our other staff will get your comments. We will see you on your next trip. Sincerely, Riitta S. General Manager

Cocoa, Florida
Reviewed 1 week ago

We were here over Thanksgiving for 4 days. What a nice hotel, clean, friendly staff, decent sized room. Full size fridge, 2 burner stove top, microwave, coffee pot, dish washer. I brought coffee with me, no need to do so, you can get extra coffee from the front desk or help yourself to coffee in the lobby. We were very...

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Helpful?
1Thank cindi m
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear cindi m, Thank you for your great review. Nice to hear that you found our Candlewood Suites a perfect place for your future stays. We look forward welcoming you again. Sincerely, Riitta S. General Manager

seekonk, United States
Reviewed 4 weeks ago via mobile

Stayed for one night on a trip north. Wouldn't recommend this. The rooms are adequate with a stove top and refrigerator in the room. The staff is helpful but we had to request a room change do to a musty smell in the room. Wouldn't stay here again there must be nicer places in the area.

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Helpful?
1Thank Patricia M
IHGService, Guest Relations Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Patricia M, Thank you for writing us a review of your experience during your recent stay. I am happy to read that the kitchen in our suites was convenient for your needs. However, we certainly regret the dissatisfaction you had experienced during your stay with regards to the musty smell in the suite. Please know that this is not...

Fredericksburg
Reviewed 4 weeks ago

We stayed @ Candlewood Suites on our last two flights and found the facility and staff to be very good; the on-duty managers were especially helpful and pleasant. The hotel features a food pantry, gas grills on the back patio, and a pool and gym.

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Helpful?
1Thank Robert M
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Robert M, Thank you very much for your review. Our staff takes pride in their jobs and I will make sure they get your feed back. Thanks again and please think of us on your next visit to Richmond. Sincerely, Riitta S. General Manager

Reviewed 5 weeks ago

Greeted with a smile we felt at home as soon as we walked thru the door. Traveling as much as we do it's nice to be able to rely on the welcoming atmosphere and easy check in process at Candlewood Suites Richmond. We love the fact that you can 'borrow' the little things that everyone forgets while traveling. Once we...

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Helpful?
1Thank Garrett K
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Garrett K, Thank you for taking the time to write a 5 star review about our hotel. We are so pleased that you enjoyed your stay and that you liked our team members and all the amenities that Candlewood Suites offers. Thanks again for the kind words and we really hope to see you the next time you are...

Powhatan, Virginia
Reviewed October 29, 2016

Let me start by stating that the staff here is very courteous, attentive and personable. Grace was wonderful even considering that she had worked a double shift. I had checked in and noticed that there was a very offensive odor near the room. The maintenance staff stated that we were located near the trash room and that some of the...

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Helpful?
1Thank Ray D
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Guest, Thank you for taking the time to post a review. We really do appreciate your kind words and feedback. We do our best to take the concerns of our guest into consideration. We look forward to you return in the near future and hope to provide you a much better stay. Sincerely, Riitta S. General Manager

Atlanta, Georgia
Reviewed October 18, 2016 via mobile

I have stayed here numerous times and the place seems to be getting worse. The facility is not clean and I had to leave to go another site and notified everyone I would be gone. I didn't want to take the food out of the hotel.so I let them know I would be back. They checked me out anyway took...

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1Thank Bill H
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Bill H, Thank you for taking the time to leave a comment about our hotel Candlewood Suites Richmond Airport. We are so sorry for any inconvenience you experienced while staying with us. Would you please contact me at the hotel 804-652-1888, so I may obtain additional details about your experience. Thank you. Sincerely, Riitta S. General Manager

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed October 9, 2016 via mobile

When visiting family in this area we have always stayed at this property. This has been the case for the past 5 years. We have always been satisfied with the upkeep of the property and the exceptional staff that's always attentive. This stay was not the case. Our room smelled like an old basement. When I bought it to the...

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Helpful?
1Thank A TripAdvisor Member
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Thank you for your review. We truly value all the feed back we receive from our guests. We apologize that you didn't have a great stay with us this time. Rest assured that we will look into these issues. I have forwarded your kind words to Mr. Willis. We are glad you will give us another opportunity in the future....

London, United Kingdom
Reviewed October 4, 2016

We booked this hotel on the outskirts of Richmond. there's nothing much to write about but it was perfectly adequate. Room was clean and spacious. There was fridge and basic cooking facilities. I don't know what more you would need especially for the price - we were satisfied. Staff both on reception and room maids very friendly and very helpful....

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Helpful?
1Thank Richard C
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Richard C., Thank you very much for your good review. Nice to hear you had a great NASCAR weekend and stay here with us. Look forward seeing you again. Sincerely, Riitta S. General Manager

Reviewed October 2, 2016 via mobile

Excellent suites. Comfortable beds. Soft towels. Kitchenette with ample supplies provided to enjoy your own meals. Location is not the best in the sense that it's away from other properties in the area which may be a plus for some but it would be great if there was a supermarket or restaurant within walking distance

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1Thank Nimit P
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Nimit P, Thank you so much for your review. We are happy you enjoyed your stay at our Candlewood Suites. We look forward welcoming you again here. Sincerely, Riitta S. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Richmond Airport Hotel (RIC). The Candlewood Suites Richmond Airport Hotel is a member of Priority Club Rewards & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Express & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites Hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites Richmond Airport Hotel is centrally located at the (RIC) Richmond Airport near I 64 & I 295; minutes from the Downtown Richmond & West End real estate districts. Our location offers near access to Ft. Lee (RIR) Richmond Raceway, Colonial Downs, Richmond Convention Center, the Coliseum, VCU Siegel Center & local corporate facilities including Hewlett Packard, Million Air, Phillip Morris, Qimoda, Smurfit Stone and Thomas & Betts.The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio & one-bedroom apartment - like suites featuring fully-equipped kitchens, spacious living & work areas, TV w/ DVD players, free wired & wireless Internet. Other features include 24 hour business center, shuttle, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Richmond Airport

Address: 5400 Audubon Dr, Richmond, VA 23231-2860
Location: United States > Virginia > Richmond
Price Range: $80 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Richmond Airport 2.5*
Number of rooms: 103
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, IHG, Odigeo, Travelocity and Priceline so you can book your Candlewood Suites Richmond Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Richmond Airport Hotel Richmond
Hotel Style:
#6 Best Value Hotel in Richmond
#9 Business Hotel in Richmond
#13 Family Hotel in Richmond
#14 Romantic Hotel in Richmond
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites Richmond Airport staff and other travelers.
6 questions
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Lottsburg, Virginia
5 months ago
9 months ago
Roanoke, Virginia
baltimore
over a year ago
Los Angeles, California
over a year ago

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Questions? Get answers from Candlewood Suites Richmond Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We preferred rooms facing the entrance & small park on the hotel property.”
 of 5 bubbles robertm127, 4 weeks ago | Read review
“We were on the front side.”
 of 5 bubbles iwalk2016, Sep 6, 2016 | Read review
“There is a gazebo out back with grills and picnic tables”
 of 5 bubbles Dukesnyder, Aug 14, 2016 | Read review
“if you need quick wifi, go to the lobby.”
 of 5 bubbles amm925, Jun 11, 2016 | Read review
“Rooms on the front side will not hear the airplanes as much as those in the rear...”
 of 5 bubbles 55JC55, Apr 25, 2016 | Read review
5 of 5
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