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Candlewood Suites Richmond Airport

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#29 of 85 Hotels in Richmond
Certificate of Excellence
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Candlewood Suites Richmond Airport
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234 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Norfolk, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

The staff was friendly, but the room was awful! Friends and I stayed one night before a very early international flight. There was a musty smell upon entering the room. The chair in the room was literally in pieces (pic attached). The tub did not drain so taking a shower resulted in standing in ankle deep water. Overall horrible stay.

Helpful?
1 Thank shanajeff
Elizabeth, New Jersey
2 reviews
5 of 5 stars Reviewed 3 weeks ago

One of the nicest hotels I've stayed at. Plenty of room. Wonderful amenities. Friendly staff. Close proximity to other sites we visited. I would highly recommend this facility to anyone traveling in the Richmond area. Very quiet. Wonderful kitchen with large refrigerator and great stove. Went to the store and bought and cooked out steaks right in the room.

Helpful?
Thank iwalk2016
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear iwalk2016, Thank you very much for your great review. We are so happy that you fully enjoyed your stay here and found our amenities convenient. I will make sure our staff receives your nice feed back. We look forward welcoming you again to Candlewood Suites Richmond Airport. Sincerely, Riitta S. General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Awesome !! Place to be at ! 😍👌💯 friendly front desk staff and housekeepers! I would love to come back for my extend stay ! His place has everything you mee while you are here for your stay! It is very clean.

Helpful?
Thank ELIJAH L
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Elijah L, Thank you for your nice review. We know you all have tough training weeks. We are so pleased to hear you are enjoying your stay here. Thank you. Sincerely, Riitta S. General Manager More 

Ligonier PA
Level Contributor
168 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed August 14, 2016

First, be careful with arrival. The published address does not come up on GPS, and once you are on Audubon Drive the driveway is hidden. The hotel needs to place a sign about 200 feet from the drive. This is a heavily wooded area and the place is tucked. However, the stay was very good. We had a true suite,... More 

Helpful?
Thank Dukesnyder
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Dukesnyder, Thank you for your comments and review. Nice to hear you enjoyed our big King Suite with separate bedroom and all the amenities in the suite. Please come visit us again. Sincerely, Riitta S. General Manager More 

Lauderdale by the Sea, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 13, 2016

I love The Candlewood. This was my first time here at this particular one. But I can't say enough that they are So Very much worth the money! We had the cleanest room, the nicest beds and the shower OMG the shower head was AMAZING the pressure on this thing was crazy. I really had to force myself out of... More 

Helpful?
Thank Misty R
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Misty R, Thank you so much for great feedback of your stay. We are all very pleased that Candlewood Suites are your choice for the hotel. We look forward welcoming you again. Sincerely, Riitta S. General Manager More 

Paterson
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 12, 2016 via mobile

This was my first time visiting this hotel. The room was very spacious and the kitchenette is perfect for a family of four. We only had a little trouble with the wifi connection, but we only stayed one night. This hotel is now on my list to visit again. My kids enjoyed the gym!!!!

Helpful?
Thank Denis we W
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Denis we W, Great to hear you loved our Candlewood Suites and thank you for a nice review. I am sorry about the internet issue, but I am sure you are happy to hear that we are in the process in upgrading our internet service as we speak. See you next time! Sincerely, Riitta S. General Manager More 

Lake Oswego, Oregon
Level Contributor
201 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed August 9, 2016

This hotel is good for extended stays---large suites, almost full kitchen, free laundromat, etc. It is not so good for short stays---no daily cleaning or linen exchange, intermittent front desk service, no breakfast or restaurant, etc. Furnishings are simple but comfortable. Not convenient to much of anything but the Airport. There are some restaurants within a mile, but there are... More 

Helpful?
Thank jeft
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear jeft, Thanks for your nice review. Yes, Candlewood Suites hotels are designed for that extended stay in mind, complimentary guest laundry, the Lending Locker, patio with gas grills, free shuttle service to close shopping area & restaurants. The housekeeping is set up respecting the independence of our guests. I am sorry the environmentally friendly AC set up caused you... More 

Wakefield, Massachusetts
Level Contributor
210 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed August 2, 2016

My son made these reservations and he tends to be a bit hasty. When we arrived to my horror I realized it was near the airport. OMG I had once before stayed near an airport and it was terrible. WELL DO WORRY!! This place is beautifully appointed and there is NO noise from the planes. It is centrally located (although... More 

Helpful?
Thank Gary W
Riitta5400, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Gary W, Thank you so much for your review of our hotel. I am pleased to hear you had a pleasant stay with us and you are right, there is hardly any noise disturbance from the airport traffic. Please come and visit us soon again. Sincerely, Riitta S. General Manager More 

Saint Louis, Missouri
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 25, 2016 via mobile

The staff was especially kind and did everything they could to accommodate our family. Our first room we checked into had mold in the bathroom. We advised Patricia at the front desk that our daughter had asthma. She worked quickly to get us into a new room. The staff is small but they are professional and kind. Our room was... More 

Helpful?
Thank Natasha M
Riitta S, General Manager at Candlewood Suites Richmond Airport, responded to this review

Dear Natasha M, Thank you for your review. I am sorry for the inconvenience that you had to change the room, but I will forward your comments to our Patricia. We look forward seeing you again here. Sincerely, Riitta S. General Manager More 

Miramar, Florida, United States
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed July 19, 2016

I stayed here for 2 nights and the stay was uncomfortable. I was supposed to be in a non=smoking room but clearly someone had been smoking in the room before. Shuttle bus wasn't available when needed.

Helpful?
Thank EvelynWade
IHGService, Guest Relations Manager at Candlewood Suites Richmond Airport, responded to this review

Dear EvelynWade, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am sorry to hear that you room had unpleasant smell of smoke and the shuttle service was not readily... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Richmond Airport Hotel (RIC). The Candlewood Suites Richmond Airport Hotel is a member of Priority Club Rewards & the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Express & Staybridge Suites Hotels. Specializing in your extended stay experience, the Candlewood Suites Hotel is the perfect environment for government (per diem), project teams, training, relocation, temporary & corporate housing needs.The Candlewood Suites Richmond Airport Hotel is centrally located at the (RIC) Richmond Airport near I 64 & I 295; minutes from the Downtown Richmond & West End real estate districts. Our location offers near access to Ft. Lee (RIR) Richmond Raceway, Colonial Downs, Richmond Convention Center, the Coliseum, VCU Siegel Center & local corporate facilities including Hewlett Packard, Million Air, Phillip Morris, Qimoda, Smurfit Stone and Thomas & Betts.The Candlewood Suites Hotel offers apartment like suites with all of the conveniences of home to suit your extended stay or short term hotel real estate needs. Our pet friendly hotel (fee) offers studio & one-bedroom apartment - like suites featuring fully-equipped kitchens, spacious living & work areas, TV w/ DVD players, free wired & wireless Internet. Other features include 24 hour business center, shuttle, free laundry facilities, fitness center, courtyard w/grills & our signature Candlewood Cupboard convenience store. ... more   less 

Additional Information about Candlewood Suites Richmond Airport

Address: 5400 Audubon Dr, Richmond, VA 23231-2860
Location: United States > Virginia > Richmond
Price Range: $81 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Richmond Airport 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Candlewood Suites Richmond Airport Hotel Richmond
Hotel Style:
#4 Best Value Hotel in Richmond
#9 Business Hotel in Richmond
#13 Family Hotel in Richmond
#14 Romantic Hotel in Richmond
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