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Hilton Richmond Downtown

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Hilton Richmond Downtown
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1,219 Reviews from our TripAdvisor Community

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Showing 1,213: English reviews
Ottawa, Canada
Level Contributor
103 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I stayed here with my husband when we came to a wedding nearby. Location was good. Valet parking was expensive considering the availability of parking nearby. Staff were all super friendly and helpful. The downtown shuttle was great. I'd stay here again for sure.

Helpful?
Thank janet g
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We have stayed here twice so far and have enjoyed ourselves both times. The rooms are spacious and the beds are comfortable. It would be nice if there was another option beside valet, but I understand that parking in Richmond can be tricky. The last time we were there the valet told us that there was a shuttle that would... More 

Helpful?
Thank Jessica M
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed at this lovely little gem overnight on route to McLaren Vale The hotel itself is over 100 years old but gas been substantially upgraded on recent years Rooms are spacious and offer value for money and the best location in Adelaide CBD Staff are pleasant efficient and helpful Worth a repeat visit no doubt at all

Helpful?
Thank Marshall S
Olney, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great amenities and access for grad students that have to be on campus for short periods of time. Plenty of food options in immediate area and walking distance from the medical school. Comfortable environment to get work done in the evening between classes.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank James H
phila, United States
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

They ask guests to put towels on towel racks to avoid unneeded washing. Makes sense. Good idea. But there are no towel racks in the bathrooms. None. Thus even though I was eager to oblige, I was prevented. Of course the cleaning staff had no way of knowing what was dirty and not....and washed all of them.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ross K
Rolling Hills Estates, California, United States
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The location was perfect and the hotel was very accommodating. The staff was very helpful and friendly. We ate at the restaurant and bar a few times and the food was very good. They also offer a 2 mile radius shuttle service which was very convenient. We were able to walk to many of our destinations and other than that... More 

Helpful?
Thank Mardy M
New York City, New York
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here last weekend and really liked how big the rooms were (the ceilings were super tall (had to have been about 15' high). Large windows to let the sun in too (if you happen to be in a room facing the street). If you get a room facing Grace Street (south side of hotel) there is a bus... More 

Helpful?
Thank nycphysio
Chesapeake, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

I was in town attending a conference and was delighted to be a guest at this beautiful hotel. Location is perfect - walking distance to restaurants and shopping. Room was immaculate and bedding is amazing! Customer service was wonderful. I slept great both nights. Banquet food was delicious. This hotel is my new favorite in downtown Richmond!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rita M
Atlanta, Georgia
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I understand that, when some of the negative reviews, come out on a particular property, that many times, people have a bad day. Hotel staff, the customer/traveler, but I must say, this is overall the BEST Hilton property I have stayed at. First of all, I am a loyal Hilton customer (obtaining Diamond status several years). I have stayed at... More 

Helpful?
Thank Alan J
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Alan; Thanks for sharing your great experience and visit here. We appreciate you a valuable Hilton Honor's Diamond guest. Yes, we just installed the new Digital Key a few weeks ago and we have had great results to date. I'm glad to hear Tierra and the team assisted to ensure your lock worked properly. I will thank all that... More 

Mendham, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel on our way to Kiawah Island in South Carolina it was convenient to the downtown area and made access to 95 very simple. We will be returning from Kiowa and staying at the same hotel and look forward to another great experience

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank William M
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear William; Thanks for your recent stay and feedback on Tripadvisor. We hope you have fun in Kiawah, and do hope to see you on your return trip home. Safe travels, John and team More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Location: United States > Virginia > Richmond
Price Range: $146 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Richmond Downtown 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Business Hotel in Richmond
#5 Romantic Hotel in Richmond
#8 Family Hotel in Richmond
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