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Hilton Richmond Downtown

Traveler (275)
Room & Suite (160)
Video (1)
Certificate of Excellence


#11 of 84 hotels in Richmond
Certificate of Excellence
GreenLeaders Bronze level
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Dominion Energy Center for the Performing Arts. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. Over a dozen nearby restaurants to satisfy your tastes, or utilize their complimentary shuttles within a 2 mile radius. Come explore Richmond's rich History and stay at the Hilton - Richmond Downtown.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
Centrally Located
Hotel links
Visit hotel website
Hotel deals


Full view
99Great for walkers
Grade: 99 out of 100
71Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
100Room tips
Traveler rating
  • 1,043
  • 523
  • 161
  • 64
  • 35
Time of year
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Popular mentions
Dont go to the hotel bar. Bartender extremely rude. Bellman were great. Did not feel welcome at all by him. And when asked what a certain appetizer on the menu was he said it was "self explanatory". Very rude. Also closed early because he felt like it.
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Review collected in partnership with Hilton Hotels & Resorts
Hotel's Favorite
I travel to Richmond often and this is my go to lodging, the staff is super friendly and helpful. There rooms are comfortable, spacious and always clean. Try a cocktail in the small bar area, there is a surprising menu of bespoke drinks. I often arrive late in the evening and
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Response from Jason B, Manager at Hilton Richmond Downtown
Responded Apr 16, 2019
Dear "Steve A", Thank you for your loyalty to the Hilton Richmond Downtown. It is always a pleasure to welcome you back home when you arrive in Richmond. We will ensure to share your comments and feedback with the entire team as they will be excited to hear about your continued positive experience with us. We look forward to your next visit and the opportunity to welcome you back to your home away from home. Best Regards, Jason
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This is one of the best hotels I’ve ever stayed in. It’s located in a former department store, but don’t let that scare you. It just adds a little history/nostalgia. The hotel is very nice, the rooms are clean and don’t smell like perfume. The hotel amenities are excellent.
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Response from tripdbl, General Manager at Hilton Richmond Downtown
Responded 3 days ago
Dear Married to da Bomb !! (Love that); Glad to see you enjoyed your recent visit to Richmond and stay here at our historic Miller & Rhoads, now multi-use Hilton and more. I'm so glad to hear James B. showed you the town and you got a sample of the history here in RVA. We are so proud of our town; History, Food, Craft Beers, and more. I'll be thanking James and Latoya ahead for your mentions, and we hope to see you back again soon.
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Loved the location (jogged down to the river and walked to restaurants and bars), enjoyed the free shuttle, and the rooms are very clean and have a luxurious feel to the furnishings. We used the Diamond Hilton executive lounge for business meetings and loved the staff and
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Review collected in partnership with Hilton Hotels & Resorts
Response from Jason B, Manager at Hilton Richmond Downtown
Responded 1 week ago
Dear "ConstantTraveler42", Thank you for staying with us at the Hilton Richmond Downtown. We are excited to hear about your recent stay with us and will ensure to share it with all of our Team Members, especially those in the Executive Lounge. We hope we have the opportunity to serve you again in the near future. Best Regards, Jaso
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It has been almost 2 years since my stay at this amazing site, but I had such a great experience with the staff that I had to come back and write a review. In March of 2017, I was staying at this facility for business and as I prepared for my meeting at VCU I realized that not
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Response from tripdbl, General Manager at Hilton Richmond Downtown
Responded 1 week ago
Dear Rich, while you review maybe from 2017, it honestly is timeless as Benjamin is still here and continues to deliver exceptional hospitality as noted. He in fact just celebrated 10 years with us, and was our company's - HRI Properties "Outstanding Associate" recently for all he does consistently. He also inspires all of us to ensure we deliver wonderful hospitality to all our guests. I will be thanking him ahead, and certainly sharing your review with all. Thank you for also mentioning our historic building which was recently awarded a historic marker for all things Miller & Rhoads was known for, come back and visit and see our marker now on Broad St. John C. GM
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$167 - $344 (Based on Average Rates for a Standard Room)
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