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Wingate by Wyndham- Richmond/ Short Pump

#26 of 89 Hotels in Richmond
Certificate of Excellence
2.5 of 5
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13991 North Gayton Road, Richmond, VA 23233
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Wingate by Wyndham- Richmond\/ Short Pump
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860 Reviews from our TripAdvisor Community

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Edinburg, Virginia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I've stayed at this hotel before so I knew I could expect a good experience when my son and I needed a place to stay for the night. We were greeted professionally at check in. The room was clean and comfortable. We had drinks and dinner in the bar and the bartender was delightful. We had a relaxing evening watching... More 

Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Kelly S
Woodbridge, Virginia, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My daughter and I staying in this hotel for one night, and were quite happy. The hotel is clean, comfortable, and well-maintained. I had no trouble parking, and checkin/checkout were very easy. Constructive criticism: first, quit it with the ridiculous folded up feather pillows. Those little squares look dumb in a HUGE bed, and were a little confusing. Who knew... More 

Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Libby K
Richmond, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

Rooms were super clean, front desk staff was great and went above and beyond! Hot breakfast was a nice treat too and it's was a great location for us. Thanks guys!

Review collected in partnership with Wingate by Wyndham

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Thank Candice P
Yorktown, Virginia
1 review
1 of 5 stars Reviewed 3 weeks ago

The staff made an error with my room assignment and were absolutely rude and belligerent in dealing with me to fix the problem. It was their mistake and they took it out on me, and were EXTREMELY unprofessional. For that reason alone I cannot recommend this hotel. Plus the internet was SLOW.

Review collected in partnership with Wingate by Wyndham

Helpful?
Thank christineo963
Fairfax, Virginia
1 review
2 of 5 stars Reviewed 3 weeks ago

While getting ready to shower the morning I check out, I found the shampoo bottle sticky and had been opened and part of it used. I brought the bottle to the front desk when I came down and gave it to the woman on duty and told her what had happened. All she said was "do you want a new... More 

Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Norma V
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