Spent the night in room 217 listening to the elevator rise and fall. Long noisy night. Otherwise it was fine. If you listen to this video you will hear the background noise grow louder as the elevator riose and then a whooshing sound and then it is very quiet. That is when…
Great location for the Short Pump Town Center. Comfortable room and friendly staff. Staff was accommodating to make this a fantastic trip. We were upgraded since it was my birthday. Room was very clean and comfortable. Quiet hotel.
Excellent experience. Highly recommend staying there. The facility was great and the staff was extremely helpful and friendly. now I am just adding to get to the 200 minimum characters so that I can submit my review. .
I could not get the group rate at the hotel down the road where the rest of my family was staying so I looked into this hotel and I actually enjoyed it better than the hotel where my family was staying even though their hotel cost much more than this one. The other hotel was in…
I had a verified handicap reservation. I arrived at this hotel at 3:50 pm and was told by the front desk that they had to check to see if they had a handicap room available and ready. Then I was told to come back in 1 hour. This is after traveling all day and tired. I stay at…
"let staff know about any special occasions. We were upgraded since it was my birthday."
"Beware of the new policy regarding the $25 early check in fee."
"Had mechanical noise, parking lot noise on 2nd floor (nothing huge, but noticeable)"
"Stay somewhere else, the location is nice but that's all that I'd worth the price"
"Suite is available with door separting bedroom from common room, two bathrooms."
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