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Wingate by Wyndham Richmond Short Pump

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Traveler (33)
Room & Suite (13)
Pool & Beach (4)

About

Location
Cleanliness
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Value
Designed for business and loaded with luxury, the Wingate by Wyndham Short Pump offers a refreshing mix of cutting-edge technology and warm Southern hospitality. Whether you’re stay is motivated by business or pleasure, you will enjoy peaceful, productive spaces, friendly service and modern lifestyle amenities for maximum comfort and productivity. Relax and stay connected in the vibrant West End of Richmond, Virginia. Located next to Short Pump Town Center in Richmond’s fashionable West End, our convenient Richmond hotel is surrounded by the city’s popular shopping centers, restaurants, theaters, universities, historic landmarks, and attractions such as Richmond Coliseum, Landmark Theater, Greater Richmond Convention Center, The National Theater, Richmond International Speedway and King’s Dominion. We offer many great amenities such as an indoor pool with large hot tub, free hot and cold breakfast, and DJ's Bar & Grill for your convenience.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
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1,421Reviews
9Q+A
61Room tips
Traveler rating
  • 628
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  • 91
  • 77
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Popular mentions
Spent the night in room 217 listening to the elevator rise and fall. Long noisy night. Otherwise it was fine. If you listen to this video you will hear the background noise grow louder as the elevator riose and then a whooshing sound and then it is very quiet. That is when
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Response from Titus W, General Manager at Wingate by Wyndham Richmond Short Pump
Responded 2 days ago
While we are grateful that you chose us in your plans, we are truly sorry to hear that your time with family was disrupted from the elevator noise. That is not what we want for our guests and we’ll be sure to monitor this and see what we can do to minimize this affecting guest’s in the future. We hope you and your family otherwise enjoyed your time with us by having a swim in our indoor heated pool or enjoying our morning complimentary breakfast. Thank you for your feedback.
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Great location for the Short Pump Town Center. Comfortable room and friendly staff. Staff was accommodating to make this a fantastic trip. We were upgraded since it was my birthday. Room was very clean and comfortable. Quiet hotel.
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Response from Titus W, General Manager at Wingate by Wyndham Richmond Short Pump
Responded 2 days ago
Thank you so much for staying with us recently, Bethany, and for choosing to spend your birthday celebration here with us! We are delighted that you were happy with your stay and so pleased that our helpful and friendly staff were able to facilitate your awesome birthday experience with the room upgrade. We also appreciate knowing that you were happy with your clean, comfortable, and quiet accommodations and that our proximity to Short Pump Town Center worked well for your overnight shopping trip. Please come stay with us on your next trip to the area!
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Excellent experience. Highly recommend staying there. The facility was great and the staff was extremely helpful and friendly. now I am just adding to get to the 200 minimum characters so that I can submit my review. .
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Response from Titus W, General Manager at Wingate by Wyndham Richmond Short Pump
Responded 2 days ago
Wow, Fred, thank you so much for your perfect review score and for choosing to stay with us recently! We are delighted that you and your family had an “excellent experience” with us and that you were pleased with our facility and our helpful, friendly staff. Hopefully you and your family rested well in our spacious and comfortable accommodations and found time to enjoy our indoor pool and huge hot tub. There is so much to see and do in the area and we are so happy that you had a great time while visiting the Richmond. We hope you will return to stay with us, soon!
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I could not get the group rate at the hotel down the road where the rest of my family was staying so I looked into this hotel and I actually enjoyed it better than the hotel where my family was staying even though their hotel cost much more than this one. The other hotel was in
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Response from Titus W, General Manager at Wingate by Wyndham Richmond Short Pump
Responded 2 days ago
Perry, thank you so much for taking the time to leave us a perfect review score and for your helpful comments. We appreciate you choosing to stay with us recently when it didn’t work out to stay at the same property with your family; however, we are so pleased that our location ended up better meeting your needs. Hopefully you enjoyed some of our popular hotel amenities such as our complimentary, delicious hot and cold breakfast buffet, our indoor pool with enormous hot tub, and our complimentary shuttle for rides within 5-miles of our property. Please come stay with us again, the next time you are in the Richmond area.
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I had a verified handicap reservation. I arrived at this hotel at 3:50 pm and was told by the front desk that they had to check to see if they had a handicap room available and ready. Then I was told to come back in 1 hour. This is after traveling all day and tired. I stay at
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Response from Titus W, General Manager at Wingate by Wyndham Richmond Short Pump
Responded 1 week ago
While we truly appreciate you staying with us recently, we hope you will accept our apology if the front desk attendant was not providing exceptional hospitality upon arrival. There is nothing we would like more than to quickly secure a room for all arriving guests, but we also want to be sure that the room is tidy, comfortable, and adequately equipped. We often have full occupancy, so this could have been the reason why we were not able to get you checked in any earlier. Your feedback is valued, and we will certainly speak with our staff about this. We hope this does not discourage you from returning as we’d love to have you visit with us, again.
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Previous
It's not, ever.
1 vote
How close is this hotel off of I95?
We are located 9 miles off of I 95 and 3 miles off of I 295...
0 votes
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The Wingate is 12 miles from downtown and the Coliseum...
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9 AM - 9 PM within a 5 mile radius of the hotel... No specific route and depending on driver availability.
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12
"let staff know about any special occasions. We were upgraded since it was my birthday."
"Beware of the new policy regarding the $25 early check in fee."
"Had mechanical noise, parking lot noise on 2nd floor (nothing huge, but noticeable)"
"Stay somewhere else, the location is nice but that's all that I'd worth the price"
"Suite is available with door separting bedroom from common room, two bathrooms."
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PRICE RANGE
$106 - $149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wingate by wyndham- richmond/ short pump hotel richmond
LOCATION
United StatesVirginiaRichmond
NUMBER OF ROOMS
102
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