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Wingate by Wyndham Richmond Short Pump

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1,037 Reviews from our TripAdvisor Community

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Showing 1,034: English reviews
Nescopeck, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We were traveling from PA to FL and stopped here. It had a clean and well stocked fitness center, pool and whirl pool and was located near an outlet mall with great food choices. Excellent all around!!

Helpful?
1 Thank Jane H
Berryville, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is our second stay at this hotel but won't be our last. It has everything you could want in a hotel and more.

Review collected in partnership with Wingate by Wyndham

Helpful?
1 Thank 190donaldm
Richmond, Virginia
1 review
1 of 5 stars Reviewed 4 days ago NEW

Their motto is: "We don't care what our customers think!" Do not even waste your time asking for a Manager. If you get the Front Desk Manager he will treat you with complete disrespect. As for the General Manager, Titus Wolf - he could care less as well. They do not want to hear that they have a major Customer... More 

Helpful?
Thank JMM0318
Cincinnati, Ohio
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Had a great wedding weekend but a not so great time at this hotel. Would not have been able to notice that our family had over 15 rooms occupied at this hotel based off how management and bartender treated us. Long story short about the bartender. She was fired for her behavior and actions the Monday after we left. That... More 

Helpful?
1 Thank Sixjays
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed on the third floor, for two nights. The wifi connection was worse than the old dial-up. It would allow me to connect and then most every time disconnect in a very few minutes. When it would stay connected, the speed was so poor I could not use the internet or do email. When I complained, I was told... More 

Helpful?
Thank Barbara F
Titus W, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this review

Thank you for your feedback. We are having our entire WIFI system replaced this very week! This new system will provide excellent Internet service, so we hope you will try us again soon. We really appreciate your business and our staff tries hard to make your stays the best possible. More 

Virginia Beach, Virginia
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is fare, conveniently located near where we need to be seen. My mother is elderly, thats why we are there, and the nearest handicap accessible room is at the end of the hall.

Review collected in partnership with Wingate by Wyndham

Helpful?
Thank johnrZ7292JU
Titus W, General Manager at Wingate by Wyndham Richmond Short Pump, responded to this review

Thank you for sharing your feedback with us. The elevators are located in the centers of each hallway so no-one should have to walk too far to any room. We certainly want all of our guests to have a great experience here at the Wingate in Short Pump / Richmond, VA. Thank you for staying with us and we look... More 

Richmond, VA
1 review
1 of 5 stars Reviewed 1 week ago

Manager refuses to address any issues with his staff, with no ac, with overcharges, with items being left in room!

Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Jerome B
Questions? Get answers from hotel staff and past guests. Ask a question

31 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Wingate by Wyndham Richmond Short Pump

Address: 13991 N Gayton Rd, Richmond, VA 23233-7079
Location: United States > Virginia > Richmond
Price Range: $102 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Wingate by Wyndham Richmond Short Pump 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Hotel Style:
#7 Best Value Hotel in Richmond
#17 Romantic Hotel in Richmond
#17 Family Hotel in Richmond
#22 Business Hotel in Richmond
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