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The Berkeley Hotel

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1 room 2 adults 0 children
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The Berkeley Hotel
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760 Reviews from our TripAdvisor Community

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Chapel Hill, North Carolina
Reviewed yesterday NEW

Waiting 45 minutes for breakfast, even after asking both the waiter kitchen manager to help, ruined our stay. Clearly, Hotel could not process, although a number of tables ordered after we did were served before we left and despair of ever being served.

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Thank annecZ4312ON
Roanoke, Virginia
Reviewed yesterday NEW

We enjoyed our stay very much. Pillows were super comfy. Location was convenient to many restaurants. They welcomed our small furry dog. We will definitely return the next time we stay in the Richmond area.

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Thank PDawgDiddley
Charleston, South Carolina
Reviewed yesterday NEW

Very clean and nice rooms. The staff were all very nice and helpful. Wanted to get food and the staff didn't stop till they found something that worked for us. My family was very happy and safe. The Internet in the hotel wasn't working for us but we delt with it. Besides the Internet not working so my kids had...

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Thank W5620USalexm
New Hope, Pennsylvania
Reviewed 2 days ago NEW

Beautiful hotel and quality service. A Starbucks is nearby as is the Main Street train station. A safe neighborhood and taxis outside across the street at the Omni Hotel. Food is quality and rooms are well-kept. A bit noisy in hallways and doors slam loudly but other than that, a great place to stay.

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Thank MVWM
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

Fairfax, Virginia
Reviewed 2 days ago NEW

It is why I always return to the Berkeley. The hotel is charming and quaint. The rooms are very spacious and comfortable but it is the welcoming staff that makes this place that Ialways want to return.

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Thank BillMick
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

Sheffield
Reviewed 2 days ago NEW

The Berkeley was fine, but expensive. The bedroom was beautiful and the front desk staff were always cheerful. The bathroom had three separate maintenance problems that did not line up with the hotel's star rating--one expects issues in a lower-class hotel, but I was surprised to find broken fixtures in a hotel of this (supposed) caliber--and I was especially surprised...

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Thank traveller17842
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. We have made management aware of the issues mentioned above and will work diligently to ensure it does not happen again. Again we do apologize and hope that you will...

Seoul, South Korea
Reviewed 5 days ago NEW

My wife, son and I stayed at the Berkeley as the anchor point for a weekend stay to see friends in the Richmond area. We used the valet service (required for this downtown location), which came in handy as the hotel is located in the busy retail/commercial area with very little available on street parking. The valet staff appeared to...

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Helpful?
Thank Jeffrey P
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay! Our WIFI is getting a update this week !

Cape Charles, Virginia
Reviewed 1 week ago

Great stay and friendly staff. Very clean! Rich history! We loved the option of a pull out sofa sleeper as there were 5 of us staying for the evening. Great, great hotel experience. There was a charge in error on our bill which was brought up at checkout and staff eloquently and professionally fixed the issue with smiles. Great experience!

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Thank 451kelleyp
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here at The Berkeley Hotel and we look forward to seeing you on your next Friends weekend...

Fellsmere, Florida
Reviewed 1 week ago

Excellent room. Excellent service. Best location for my business meetings. Superb value. I stay at this hotel quarterly when in Richmond on business. I find it to be the most customer friendly hotel where I need to be. A big plus is the excellent restaurant in the hotel.

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Thank ZMSH
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much! Guests like you are the best advertising for The Berkeley hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

Virginia Beach
Reviewed 1 week ago

First time stay in this hotel and we will be back! Convenient to short pump, Carey Street and Downtown and right across the street for the Tobacco Co for a great night out! THe rooms were large for a long stay

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Thank gigis38
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Dining Room at the Berkeley Hotel
The Dining Room at the Berkeley Hotel
Cuisines: American, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219
Location: United States > Virginia > Richmond
Price Range: $151 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Berkeley Hotel 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Berkeley Hotel Richmond
Hotel Style:
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
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Questions & Answers

Here's what travelers have asked, with answers from The Berkeley Hotel staff and other travelers.
6 questions
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Virginia Beach, Virginia
6 months ago
Northampton, United Kingdom
over a year ago
Atlanta, Georgia

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Questions? Get answers from The Berkeley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you're driving, remember to have small change on hand. There is a toll just before the downtown area that took me by surprise.”
 of 5 bubbles 683jeffreyp, 5 days ago | Read review
“The suites are a excellent value”
 of 5 bubbles Lion1005, 2 weeks ago | Read review
“Rooms that allow dogs are limited to the 2nd floor. I looked in several and all were clean.”
 of 5 bubbles billrH3606LI, Feb 22, 2017 | Read review
“Balcony on 6th floor is awkward when neighbors are out!”
 of 5 bubbles jenniferkD5324LM, Feb 20, 2017 | Read review
“Our room was on a busy corner. Traffic noise was significant although not a problem for me.”
 of 5 bubbles G4017XMsue, Jan 19, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question