The Berkeley Hotel
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About
#8 of 92 hotels in Richmond
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.2
Travelers' Choice
The Berkeley Hotel offers uncompromising service and comfortable, gracious accommodations in arguably Richmond’s best location. At 12th and Cary Streets NW, the Berkeley is at the western edge of historic Shockoe Slip with its cobblestone streets and many dining and shopping opportunities. The Central Business District is adjacent to our east side and we are easy walking distance to the James River Canal Walk, VCU’s Medical College, the State Capitol, and many other government buildings and tourist attractions. The Berkeley Hotel, Richmond VA also offers options to accommodate meetings, banquets, and other events. We hope to welcome you in Richmond soon!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
Paid private parking nearby
Wifi
Complimentary tea
Vending machine
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Boutique
Languages Spoken
English
Location
91Great for walkers
Grade: 91 out of 100
33Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
1200 E Cary St, Richmond, VA 23219-4116
Getting there
Main Street Station7 min
Rental CarsSee rental cars from $40/day
See what other travelers are saying
- Sandie T48 contributionsMy New Favorite Hotel in Richmond!The Berkeley Hotel made this business trip a real pleasure! Everyone at the hotel was so nice and made me feel right at home...from the desk clerk, the bellman, the restaurant staff, the housekeeper...everyone! I was very comfortable and the food is great - terrific crab dishes - and the location is within walking distance of everywhere I needed to go.Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!Written January 29, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: January 2020Traveled on businessWritten January 28, 2020
- Robert D1 contributionWe stayed at this hotel for 3 days over ChristmasWe had excellent throughout the hotel - staff at desk, bellman, restaurant. The elevators worked extremely well. The WiFi was easy to connect to and was very fast - much faster than most hotels WiFi's. Our room was on the 4th floor, it was very quiet. We loved the free breakfast that came as an extra cost but well worth it. It was not a buffet but a breakfast served off a menu. In all, a very pleasant visit. I would highly recommend this hotel. In particular, I would like to compliment the service of the bellman, Quesi and the check-in person, Starlett.Wow!!! We would first like to thank you for taking the time to tell us about the visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.Written January 8, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: December 2019Written January 7, 2020
- bbillakSantiago, Chile1 contributionSouthern Hospitality at its best!My stay at The Berkeley was even better than I had expected. The location near businesses, cafes, and restaurants plus the wonderful feeling of southern hospitality made my trip so enjoyable. The staff, especially Starlett, were all very knowledgeable of the area and workings of the hotel thus making each guest's visit an enjoyable experience. The rooms are spacious and make you feel as if you are staying in a colonial southern home. I highly recommend it.Thanks so much! Guests like you bbillak are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!Written February 4, 2020This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Date of stay: January 2020Traveled on businessWritten February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1699Reviews14Q+A100Room tips
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+1
Stayed at the Berkeley Hotel last week with a few friends. We had an amazing time. The hotel is very welcoming and the staff was phenomenal. I had a terrace room with a spectacular view of downtown. I highly recommend The Berkeley Hotel if you are traveling to Richmond.
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: The Berkeley is the place to stay. The hotel has a timeless elegance, friendly staff, location is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I have been staying at the Berkeley as a guest for a couple weeks now and just wanted to throw in my two cents. This place is cozy. Unique. Charming. And the front desk staff have all been nothing but friendly.
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Maly, General Manager at The Berkeley Hotel
Responded 3 days ago
Thank you for your kind words! It's a pleasure to have you with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well what a great find. Old world charm with modern amenities. We were warmly welcomed by Yoshua who made us feel right at home- what a charming friendly gentleman and wonderful service also from Danny at the front desk. They are a credit to your organisation… wonderful customer service. All your staff were very welcoming and friendly Had a great stay even though it was only for 1 night. Centrally placed and everything walkable. Would definitely recommend
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Maly, General Manager at The Berkeley Hotel
Responded 3 days ago
Thank you for your review Maria and kind words about our staff. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We would love to give this hotel a higher rating but unfortunately, we can’t. Pros: 1. Yoshua greeted us and took our bags to our room and was our valet. He was fantastic and made sure we felt welcome and comfortable at the hotel. 2. Location. The location of the hotel is perfect. We were able to easily walk to the majority of the city sights and take in the downtown area and there were several good restaurants within walking distance. Cons: 1. Front desk staff was rude and seemed bothered when asked a question about which direction a specific landmark was in. Front desk was not helpful at all. 2. There was zero communication from the front desk that there were no housekeeping services. Apparently we were not the only people who were not told about services since people were leaving early because of it. 3. Our room was worn and had seen better days. There was food ,or something , splashed in the inside of the lampshade which had been there awhile because it was growing mold. The toilet had a leak. The carpet needed to be stretched and we kept tripping on it . We would have to say that for our next visit to Richmond we will stay elsewhere.…
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Maly, General Manager at The Berkeley Hotel
Responded 3 days ago
We apologize about your experience. While I am unaware of anyone leaving early due to not receiving housekeeping stayover service, we are truly sorry that was not communicated at check in. Trash retrieval and fresh linens were done upon request and that should of absolutely been communicated to you. Please contact me directly as I would like to learn more about the front desk agent you mentioned and how they were rude. This is completely out of the norm from how most guest feel so this is quite concerning. Our apologies again for your experience and I hope we can make it right.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was in town for a special event. Love staying here due to its location. The rooms are well appointed. The staff was responsive. Simple, but all I need. The next time Im in town I will definitely choose this hotel.
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Maly, General Manager at The Berkeley Hotel
Responded 3 days ago
Thank you for your kind words! We look forward to seeing you again James.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is one of those places that is unheard of, but the type of place we love discovering. I have never heard of the Berkeley hotel but found it through Kayak as an award winner. We were not disappointed. The place does need a renovation and it would be great to have the restaurant back but it looks like this is in fact happening. There is a tv screen that shows what the renovation will entail though it will not be complete until late 2024. However, the place was cozy, charming, and the staff attentive. The room was clean. Special thanks to Sarah for helping us locate an item left in the room.
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Maly, General Manager at The Berkeley Hotel
Responded 1 week ago
Thank you so much for your review Sophie! We appreciate your kind words and are also very excited to unveil the new Berkeley next year. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife Jan and I stayed here last night and we really enjoyed the staff as well as the location. The people that worked the desk and the housekeepers were all so sweet. We look forward to coming back and seeing what they've done with the place after the renos are done.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Maly, General Manager at The Berkeley Hotel
Responded 1 week ago
Thank you for your review Mike! It was a pleasure meeting the both of you and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sometimes it’s the not all about the building, but instead the people that get you to come back. Melissa at the front desk, and Yoshua at the front door/valet were the best 1-2 duo. I wasn’t familiar with the area, and they both made me feel comfortable and aware of everything in the area. From the mom and pop food spots, to the great conversation as soon as I arrived. Check in and check out was seamless. And the location of the hotel was perfect for all I needed during my stay with walking distance to everything.
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Date of stay: August 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Maly, General Manager at The Berkeley Hotel
Responded 1 week ago
Thank you for your review and especially for the kind words about our staff. They are the most important reason for the Berkeley's success. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We made a last minute reservation for a birthday weekend getaway after our previous plans had to be cancelled due to weather. The front desk, bell, and valet staff are all excellent. Alfreda at the front desk was excellent and texted several times during our stay to make sure we didn't need anything. Chris and Noah were on top of answering our questions and getting our car when we needed it. The room was spacious and comfortable. The location of the hotel was great for us and easy to get to. I would definitely stay here again.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Maly, General Manager at The Berkeley Hotel
Responded 1 week ago
Thank you for your kinds words about our staff. We look forward to seeing you again!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent guest service; they gave out family of 4 an upgraded room, which was beautiful, spacious, clean, comfortable, and the perfect temperature. Chris, the guest services manager, went above and beyond with our valeted vehicle. I highly recommend this boutique hotel over a chain, especially in the area it is on the brick street. Its very close to the capitol (state house), and we walked everywhere we wanted to visit, including Historic St. John's church.
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: The staff was great with restaurant suggestions.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from John Maly, General Manager at The Berkeley Hotel
Responded 1 week ago
Thank you for your review and kind words about our staff. The location is unbeatable as this puts you in the middle of all the great sites of Richmond. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$150 - $222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
berkeley hotel richmond
LOCATION
United StatesVirginiaRichmondShockoe Slip
NUMBER OF ROOMS
55
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Claim Your ListingTHE BERKELEY HOTEL $135 ($̶2̶5̶7̶) - Updated 2023 Prices & Reviews - Richmond, VA
Frequently Asked Questions about The Berkeley Hotel
Which popular attractions are close to The Berkeley Hotel?
Nearby attractions include St. Paul's Episcopal Church (0.3 miles), The Tobacco Company Club (0.03 miles), and City Hall Observation Deck (0.3 miles).
What are some of the property amenities at The Berkeley Hotel?
Some of the more popular amenities offered include free wifi, a business center, and meeting rooms.
Which room amenities are available at The Berkeley Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Berkeley Hotel?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at The Berkeley Hotel?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Berkeley Hotel?
Conveniently located restaurants include The Tobacco Company Restaurant, Siné Irish Pub & Restaurant, and The Hard Shell.
Is The Berkeley Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Richmond.
Are pets allowed at The Berkeley Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Berkeley Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Berkeley Hotel?
Many travelers enjoy visiting St. John's Episcopal Church (0.9 miles), Virginia Capitol Building (0.7 miles), and Edgar Allan Poe Museum (0.5 miles).
Does The Berkeley Hotel have any great views?
Yes, guests often enjoy the city view available here.