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The Berkeley Hotel

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The Berkeley Hotel
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712 Reviews from our TripAdvisor Community

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Showing 704: English reviews
Richmond, Virginia
Reviewed yesterday NEW

The experience here was excellent from start to finish, including the food. The staff was friendly and courteous and attentive to every need. We will return and highly recommend this hotel. The location was perfect and the views were nice. Try it, you will really like the place!

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Helpful?
Thank cateringm
Beirut, Lebanon
Reviewed yesterday NEWvia mobile

Actually, we ate from the Breakfast side of the menu and it was great. Sunday morning...we had to flag down someone to help us. They were very polite and we were served quickly. If there is one thing they can improve on, it is to filter their water. Even the tea water needed to be filtered. Great place overall. Will...

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Thank ir0ngate69
Portland, Oregon
Reviewed yesterday NEW

We spent the weekend here, 3 adults 1 child, sharing a suite. The room was spacious and comfortable, but the hotel staff really made this a 5-star stay. From the moment we arrived (at 1AM, due delayed flight), to the moment we left, they made us feel so welcome and taken care of. On our last night, when I mentioned...

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1Thank fig23
Richmond, Virginia
Reviewed 4 days ago NEW

I could see the potential for greatness in this hotel the moment we walked in the door. The rich, warm colors and opulent decor were striking. I would love to see the young men at curbside trained better. They really did their best but clearly had not been coached in how to greet a guest, respond to questions about the...

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Helpful?
Thank G4017XMsue
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. We have made management aware of the issues mentioned above and will work diligently to ensure it does not happen again. Again we do apologize and hope that you will...

York
Reviewed 4 days ago NEW

Very nice hotel --would definitely recommend it to my associates and friends. The ambiance is great and the service is excellent. I truly enjoyed my stay there and will definitely be using it again in the future.

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Thank paulkX363MC
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you for taking the time to tell as about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

Richmond, Virginia
Reviewed 4 days ago NEW

I visited The Berkeley hotel for lunch this week. Let me say, the food was absolutely amazing. Cooked to perfection. The staff was very welcoming, friendly and attentive. I highly recommend this property for lunch any day.

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Helpful?
Thank misstiff18
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much! Guests like you are the best advertising for our Restaurant and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

Clemmons, North Carolina
Reviewed 6 days ago NEW

From the moment I arrived the service was outstanding. We had a beautiful room. Everyone we met was helpful and did everything that they could to make it a memorable stay. I would definitely recommend the Berkeley.

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Helpful?
Thank Lisa R
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

Virginia Beach, Virginia
Reviewed 1 week ago

requested and confirmed two double for single members of family attending interviews. were placed in king bed. after much hassle were moved to room with two doubles but no heat. took them hours to get a space heater. room was 66 for hours. early interviews had to get up early. twice told that the breakfast began 30 minutes after it...

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Helpful?
Thank Clair A
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. We have made management aware of the issues mentioned above and will work diligently to ensure it does not happen again. Again we do apologize

Calabash, North Carolina
Reviewed 1 week ago

My Husband and I stayed for 2 nights for a family wedding and couldnt of been happier with our experience. Upon arrival we were upgraded to a suite, which was great! every person on the staff was so warm, welcoming, and accomodating. Room service was prompt and good. the beds anf linens wer so comfortable. and our room was very...

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Helpful?
Thank Karissa S
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you for taking the time to tell as about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

Providence Forge, Virginia
Reviewed 1 week ago

Just a quick getaway to enjoy an evening in the city to see a show. Snow canceled the show but not our trip which left us more time to enjoy this comfortable hotel. Everyone made us feel welcome and were happy to take care of our wishes.

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Thank vbgolf2017
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow! Thanks so much for this wonderful review. We are very proud of our hotel and our employees. It is so nice when they are recognized for their awesome guest service! We hope that you will return to see us soon. We do appreciate your business.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Dining Room at the Berkeley Hotel
The Dining Room at the Berkeley Hotel
Cuisines: American, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219
Location: United States > Virginia > Richmond
Price Range: $152 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Berkeley Hotel 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Berkeley Hotel Richmond
Hotel Style:
#6 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
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Questions & Answers

Here's what travelers have asked, with answers from The Berkeley Hotel staff and other travelers.
5 questions
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Virginia Beach, Virginia
4 months ago
Northampton, United Kingdom
11 months ago
Atlanta, Georgia
Arlington, Virginia
4 months ago

See all questions (5)

Questions? Get answers from The Berkeley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was on a busy corner. Traffic noise was significant although not a problem for me.”
 of 5 bubbles G4017XMsue, 4 days ago | Read review
“Knock before you enter your room.”
 of 5 bubbles sarahhR2198WQ, 4 weeks ago | Read review
“Stay off the street in front of the hotel to avoid hearing buses and people coming out of the Tobacco Row restaurant”
 of 5 bubbles kahlerohana, Dec 11, 2016 | Read review
“ASK for fourth floor”
 of 5 bubbles 757NigelB, Nov 2, 2016 | Read review
“get an off street room”
 of 5 bubbles psutz, Oct 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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