The Berkeley Hotel
1,439 reviews
#12 of 87 Hotels in Richmond
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1200 E Cary St, Richmond, VA 23219-4116
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$149
Free cancellation until 08/31/21
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The Berkeley Hotel
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Room & Suite (78)
Dining (21)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 05/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Berkeley Hotel
Updated 05/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#12 of 87 hotels in Richmond
Location
Cleanliness
Service
Value
Travelers' Choice
The Berkeley Hotel offers uncompromising service and comfortable, gracious accommodations in arguably Richmond’s best location. At 12th and Cary Streets NW, the Berkeley is at the western edge of historic Shockoe Slip with its cobblestone streets and many dining and shopping opportunities. The Central Business District is adjacent to our east side and we are easy walking distance to the James River Canal Walk, VCU’s Medical College, the State Capitol, and many other government buildings and tourist attractions. The Berkeley Hotel, Richmond VA also offers options to accommodate meetings, banquets, and other events. We hope to welcome you in Richmond soon!
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Paid public parking on-site
Wifi
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Seating area
Sofa
Telephone
Iron
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quaint
Languages Spoken
English
Location
Full view
99Great for walkers
Grade: 99 out of 100
52Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
Contact
1200 E Cary St, Richmond, VA 23219-4116
Getting there
Main Street Station7 min
Rental CarsSee rental cars from $40/day
1439Reviews14Q+A100Room tips
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Popular mentions
It is sad to see how COVID is used to shut down service "for health and safety reasons" and at the same time crank up the price. Traveling with a dog, we were charged $50 pet fee and at the same time given an old room, bringing our total up to $375 for an old, tired smelly room with the most horrible mattress on not even queen size beds, but double beds. The restaurant and food service in the hotel is suspended due to COVID, while every restaurant in the neighborhood is busy and no reservation to be had before 8pm that evening. Again, the pandemic is used to eliminate service. One gets the impression great service means: "let me show you how you can do everything yourself while we do nothing." Go, get your food somewhere in town, make your coffee yourself on a Keurig in your room. If we really have to, we sell you one of those pre-packaged, old and solid as a stone muffins from a basket behind the front desk. But wait, nobody was to be seen at 6:30 in the morning. I walked by four times between 6:30 and 7:45 without any interaction or greeting by any member of the staff. Simply, because none was there.…
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Date of stay: June 2021
Location
Service
Sleep Quality
Room Tip: For the price charged, one can get a premium room at any 4 star hotel in town with significant...
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Helpful
Response from Kevin Miller, General Manager at The Berkeley Hotel
Responded 2 days ago
We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. I have made Our management Team aware of the issues mentioned above and will work diligently to ensure it does not happen again. Again we do apologize .
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The hotel was fine. Room was less clean than I expected but was not bad. Stayed overnight as a halfway point in our road trip. The price was comparable to others when we booked. There is street parking for free if you are able to find a spot overnight and move or head out early in the morning, that was good as we were able to avoid valet costs. Did not meet the expectation of a 4 star hotel, but was fine.
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Kevin Miller, General Manager at The Berkeley Hotel
Responded 1 week ago
We would first like to thank you for taking the time to tell us about visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.
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At the Berkeley they take the hotel business seriously and their attention to detail is very much appreciated. My room was clean and the furniture was lovely and added to the atmosphere of the Vintage Hotel vibe. Even though it's right downtown at feels like a cozy Corner of the city that steps back in time. This is not a cookie-cutter hotel and I appreciate the Berkley's attention to detail. I received a thank-you letter from the manager on my last day . This hotel has good management and good staff . When I returned to Richmond this is where I will stay again.
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Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Kevin Miller, General Manager at The Berkeley Hotel
Responded 2 weeks ago
Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!
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Enjoyed staying here. Helpful staff. In a section of town that meant you could walk to some fun places and restaurants. The room was comfortable and quiet, even though it faced the street. I also appreciated that the curtains really kept the light out -
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Review collected in partnership with this hotel
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Kevin Miller, General Manager at The Berkeley Hotel
Responded 2 weeks ago
Wow! Thanks so much for this wonderful review. We are very proud of our hotel and our employees. It is so nice when they are recognized for their awesome guest service! We hope that you will return to see us soon. We do appreciate your business.
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Booked two rooms for a one night stay on Friday night. The reception and check in was very friendly and welcoming . Our rooms were clean and comfortable, although one of the rooms had no soap in the bathroom and the bottle of “ mouthwash “ tasted rancid. All in all, this is a charming boutique hotel, and preferable to modern chain hotels.
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Date of stay: June 2021Trip type: Traveled with family
Helpful
Response from Kevin Miller, General Manager at The Berkeley Hotel
Responded 2 weeks ago
We would first like to thank you for taking the time to tell us about your visit. It was an absolute pleasure having you here and we look forward to seeing you soon.
Read more
PRICE RANGE
$118 - $251 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
berkeley hotel richmond
LOCATION
United StatesVirginiaRichmondShockoe Slip
NUMBER OF ROOMS
55
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Claim Your Listing Frequently Asked Questions about The Berkeley Hotel
Which popular attractions are close to The Berkeley Hotel?
Nearby attractions include St. Paul's Episcopal Church (0.3 miles), City Hall Observation Deck (0.3 miles), and The Tobacco Company Club (0.03 miles).
What are some of the property amenities at The Berkeley Hotel?
Some of the more popular amenities offered include free wifi, room service, and a business center.
Which room amenities are available at The Berkeley Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
Is parking available at The Berkeley Hotel?
Yes, paid private parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to The Berkeley Hotel?
Conveniently located restaurants include The Tobacco Company Restaurant, The Hard Shell, and Siné Irish Pub & Restaurant.
Is The Berkeley Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Richmond.
Are any cleaning services offered at The Berkeley Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Berkeley Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Berkeley Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Berkeley Hotel?
Many travelers enjoy visiting St. John's Episcopal Church (0.9 miles), Virginia Capitol Building (0.7 miles), and Maggie L. Walker National Historic Site (0.8 miles).
Is The Berkeley Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.