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About
#18 of 91 in Richmond
Location
4.6
Cleanliness
4.4
Service
4.4
Value
4.1
Embrace Southern elegance at Omni Richmond Hotel, an elegant retreat that overlooks the class 4 rapids of the scenic James River in Richmond, Virginia. Enjoy storied views, a heated indoor pool, and a beautiful atrium restaurant serving Tuscan delights. There's also an Italian market, Starbucks cafe, and breezy outdoor sundeck. The Virginia State Capitol and Virginia Museum of Fine Arts are moments away from the hotel. The hotel is conveniently located in downtown Richmond, VA making it an ideal place to hold large meetings, corporate events, and weddings. Our personalized service and luxury accommodations will not disappoint you and your guests. Omni Richmond Hotel is a truly unique destination offering easy access to timeless architecture, historic features and vibrant local life that defines the Richmond experience.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Aerobics offsite
Canoeing offsite
Kids stay free
Valet parking
Paid private parking nearby
Free wifi in the business center
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Private pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Happy hour
Special diet menus
Wine / champagne
Vending machine
Fishing
Raquetball offsite
Squash offsite
Tennis court offsite
Kids club
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Shops
Sun deck
Sun terrace
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Air purifier
Bathrobes
Housekeeping
Interconnected rooms available
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Location
Full view
98Great for walkers
Grade: 98 out of 100
57Restaurantswithin 0.3 miles
17Attractionswithin 0.3 miles
Contact
100 S 12th St, Richmond, VA 23219-4012
Getting there
Main Street Station8 min
Rental CarsSee rental cars from $40/day
2437Reviews18Q+A100Room tips
Reviews
Traveler rating
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Most Recent
My wife and I stayed here for a short weekend break in June 2022 and were impressed by the experience, from our interactions with professional and friendly staff to our dinner and breakfast in the Westham tavern. Our 8th-floor corner room had a view of the Virginia Capitol building and had great natural light. It is in walking distance of downtown attractions and a short drive from the Virginia Museum of Fine Arts.
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: Corner rooms have larger windows and better views
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Helpful
Hotel's Favorite
Celia and the Omni Richmond saved us from an AirB&B corporate apartment rental disaster. Tired from driving and looking for a place to stay last min at 10pm, Celia at the front desk was incredibly friendly, empathetic and super helpful in setting us up with a wonderful room for the evening and, within minutes, my family’s stress was finally relieved. Her courteous service is applauded and super appreciated. Similar to a previous review I saw posted, the staff is first rate and their hospitality is impressive. And their two double beds room is very nice, has lots of upgraded touches, and is very well kept for an older hotel. Great linens, comfortable beds and overall an excellent stay so far. The perfect hotel for older families, too. Would highly recommend to stay here. Thanks again, Celia!…
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Date of stay: June 2021Trip type: Traveled
1 Helpful vote
Helpful
+1
I stayed here 13 years ago on a guy's weekend away. My wife and I stayed this past weekend for our anniversary night away and were ecstatic to do so. The property has only gotten better, and the service is still second to none. Thanks to Chantaye (sp?) and Kent at the front desk, as well as Christian and Wayne at the valet stand for making our stay even better. The service at this hotel is outstanding. Staff was cleaning the lobby as we checked in. Each time we came downstairs, they were cleaning. Our room, was #722 and was a king deluxe. Spotless, amazingly comfortable, welcoming and quiet. The view from the room wasn't bad either, facing the city and the State Capitol just two blocks north. Our room was extremely large, with a huge flat screen tv, comfy linens with huge puffy pillows. The bathroom was huge as well, large rain shower with a roomy tub also. All of the standard extras in the bathroom, toiletries that smelled great and plenty of room for two people to be in there at once. We were at the end of a hallway, far enough away from the elevators so it was quiet, not hearing traffic from the hallway. Valet parking was $30 for overnight. When you drop your car in the circle, they send you a text. Whenever you're ready to get your car, just click the link and shortly thereafter, you're good to go. Valets were extremely friendly, welcoming and helpful. A pleasure to deal with them. The hotel is within walking distance to Shockoe Slip and Shockoe Bottom home to tons of shops, cafes, eateries, markets and more. Minutes away as well from Canal Walk and the James River. Two blocks south of the State Capitol. We literally walked everywhere and we happy to do so. The weather was spectacular and made our stay even more enjoyable. We didn't go in, but there is a Starbucks in the lobby of the hotel as well. Overall, just a fantastic experience. Would return again and again. With service as we experienced, along with a gorgeous room, I would highly recommend the Omni Richmond Hotel to anyone staying in Virginia's capital.…
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Date of stay: June 2022
Value
Service
Sleep Quality
Helpful
Conveniently located within walking distance to the Amtrak Main Street Station! Clean rooms, well decorated property with a full service Starbucks inside. Be sure to hit the fitness center and take a dip in their pool. This hotel offers some stunning views of the Capitol building.
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Date of stay: June 2022Trip type: Traveled
Room Tip: Valet parking, limited street parking.
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Helpful
They con you into paying more. Had a wedding to attend there made reservations. They had an issue with the link for the wedding then made me pay full price and won’t go back to give me the discount rate
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Date of stay: February 2022Trip type: Traveled
1 Helpful vote
Helpful
During horrendous trip on I-64 from Staunton during snowstorm called 800 number google listed as booking concierge for all hotels in Richmond (Expedia) booked $270 room here. When we arrived, evening desk clerk recommended restaurant in hotel for dinner - it was closed before 7pm which he didn't know. After practically begging him to do so, he tried several restaurants which were all closed. He sugessted hot dog place that had good dogs and fries. We ended up with pizza delivery. When we awoke we tried speed dial buttons on room phone for "Concierge" "Guest Services" and "Front desk" which all connected to central voice answering ( "Push 1 for reservation" Push 2 for billing" etc.) We discovered that no breakfast was available at hotel either room service or restaurant, and the morning desk clerk recommended a nearby Irish Pub might have breakfast?? (Bangers & Mash?) Room was clean and had good towels so Kudos to housekeeping. Forget about service or even helpful staff. Best value turned out to be valet parking provided by sub contracted parking company. Valet was extremely helpful, loaded bags for us and was polite and personable. Pizza take out place Picola's Provided Salads, pasta, great meatballs and cheesy garlic bread and even delivered two bottles of wine! Don't waste your money on a stay here at this "luxury" hotel, rooms are nice and clean and they have good towels, but the same may be said for many chain motels at less than 1/2 the price - and their desk clerks are better informed and willing to help their guests.…
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Date of stay: January 2022
Value
Service
Sleep Quality
Room Tip: Stayed in king bed room same as pictured on hotel's website.
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1 Helpful vote
Helpful
This establishment says it is a "luxury" hotel. That's where they lost us. Checked in at 7pm on Monday night. Desk clerk pointed out the location of the restaurant. It was closed. There were no dining options. We had to order pizza delivery. The desk clerk had to be prompted to recommend a place to use. We had to ask him if he would mind calling to find out if any of the places on the list he finally gave us was open, since he didn't know. In the room, the bed was very comfortable and the room clean. No exhaust fan in the bathroom. No binder or any other packet of information about any services...breakfast? Services in the area? We had to call the desk to find out about breakfast and were recommended an Irish pub. Seriously. Last night the one place the clerk was able to tell us about before we asked for a list was a hot dog joint. We paid $270.gor the room. And $30. for parking. We ended up here because we were caught in the Mid-Atlantic snowstorm and had to get off the highway. Given a choice, we would have chosen a Hampton Inn, or Courtyard by Marriott, or other place like that.…
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Date of stay: January 2022Trip type: Traveled
Room Tip: I would choose a mid range hotel like Hampton Inn or Courtyard by Marriott.
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1 Helpful vote
Helpful
+1
Stayed here during a weekend visit with friends. The hotel was in the business district, which was dead on a weekend but within walking distance of restaurants, outdoor activity spaces (e.g., the canal walk), and historic sites. Experienced contactless check-in but staff were around and available for questions. The room was standard and enough space for two. The hotel was not full which is why I was baffled that we were given a room in a corner of one floor with rooms that were filled with other guests instead of spreading us out on the floor. For the most part, it was quiet but I did hear children in the hallway. The room and hotel were clean. I would stay here again.
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Date of stay: September 2021
Location
Cleanliness
Service
1 Helpful vote
Helpful
The physical hotel is fine, clean, nice lobby and rooms. We had a suite with a living room, bedroom with king bed, and adjoining bedroom with two double beds for a family wedding. The patio next to the pool on the third floor is a great place to gather if warm enough to be outside. The gentleman who helped me organize the wedding block was amazingly accommodating with last minute reservations and changes. Omni has the most generous contract I could find when booking a wedding block. The location is great as guests could walk to restaurants. One of two issues we had was when my 94 year old mother in law (who had been traveling 10 hours due to canceled flights) checked in on a Friday evening when my husband and I were at the rehearsal dinner. The gentleman at registration told her they did not have a reservation for her and the hotel was completely sold out. I had made her reservation and had a registration list with her name on it. After some phone calls with the front desk, they were able to find the reservation and check her in. It was just incompetent and lacking in customer service. The second issue concerned the brunch we hosted at the Omni Sunday morning. The gal who helped me organize it was great. But the two times I went to the buffet to get some eggs, the platter was empty. My husband had to tell the wait staff to refill the coffee. Again, a little sloppy. I will not host anything here again.…
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Date of stay: October 2021
Value
Location
Service
Helpful
Feels corporate for sure but that's not the end of the world. Conveniently located clean and easy. There is a gym and a starbucks in the lobby. Getting to and from the hotel from the airport is easy as well. If Uber is surging, the taxis aren't too crazy, I think we paid $30 for ours.
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Date of stay: October 2021
Value
Service
Sleep Quality
2 Helpful votes
Helpful
PRICE RANGE
$195 - $250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni richmond hotel richmond, omni hotel richmond, richmond omni hotel
LOCATION
United StatesVirginiaRichmondShockoe Slip
NUMBER OF ROOMS
361
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Claim Your Listing Frequently Asked Questions about Omni Richmond Hotel
Which popular attractions are close to Omni Richmond Hotel?
Nearby attractions include St. Paul's Episcopal Church (0.3 miles), The Tobacco Company Club (0.04 miles), and City Hall Observation Deck (0.2 miles).
What are some of the property amenities at Omni Richmond Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Omni Richmond Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Omni Richmond Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni Richmond Hotel?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Omni Richmond Hotel?
Conveniently located restaurants include The Tobacco Company Restaurant, The Hard Shell, and Capital Ale House.
Are there opportunities to exercise at Omni Richmond Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Omni Richmond Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Richmond.
Are pets allowed at Omni Richmond Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Richmond Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Omni Richmond Hotel?
The staff speaks multiple languages, including English and Spanish.