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Omni Richmond Hotel

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#11 of 88 Hotels in Richmond
Certificate of Excellence
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Omni Richmond Hotel
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1,544 Reviews from our TripAdvisor Community

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Showing 1,536: English reviews
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed my recent stay! All staff were friendly and helpful. Very quiet and comfortable room. room was clean and beds and pillows were very comfortable. Located with in easy walking distance of some very good food and other attractions I was in Richmond to explore. Would easily stay her if in the richmond area again!

Helpful?
Thank Lisa J
Richmond, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at the Omni in Richmond, VA for probably 24 times in the past 12 months due to my consulting in Richmond. The staff are very friendly and helpful. The lobby area is well done and the hotel restaurant has a reasonable menu with good food. The hotel is located right in a walking area of Richmond which... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Mark M
Boston, Massachusetts
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Two nights at the Omni over a weekend were very good. Very clean room and bathroom. Quiet and cool on the 5th floor. Wifi is free if you are in the loyalty program so sign up just for this, though the "free" wifi is limited to 3MB download- adequate for email and some web browsing. Higher speed will cost. Valet... More 

Helpful?
1 Thank Swoosh1210
Chicago, United States
2 of 5 stars Reviewed 1 week ago

The strange smell, I don't know if it's cleaning supplies or air freshener, or what, that is both rooms I've stayed in here make me sick. Literally follows you home on your clothes. The service is ok, but not great. I ordered room service, dessert and a drink, about 8ish. Thirty-ish minutes after it arrived someone called to ask if... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Kathryn M
Gainesville, Va., United States
1 review
5 of 5 stars Reviewed 1 week ago

All things considered, I would definitely stay at the Omni again, for a "non regular" room charge! Your regular rates were very high and if I had not gotten the "seminar rate" I would have stayed at a less expensive hotel. We normally stay at Marriott Hotels as we have found the "value" to be the BEST with that chain!... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Samuel B
1 review
5 of 5 stars Reviewed 1 week ago

The Omni has wonderful staff who are very friendly and helpful! I have stayed here 2 years in a row for a business job that takes approximately a week. I enjoy the service provided during my stay! The rooms are nice and comfortable. The hotel has a shuttle that can take you to breakfast, dinner and other places in the... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Annette P
Jay S, General Manager at Omni Richmond Hotel, responded to this review

Annette P, Thank you for sharing your feedback from your recent stay with us. We always appreciate hearing from our guests, especially those who have stayed with us on several occasions. We are glad to hear that you enjoyed your stay again this year, and are especially happy to hear that you enjoyed the service you received while you were... More 

Burlington, Vermont
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Chose Omni based on high trip advisor rating and prior Omni experience in Montreal. On the positive side:location excellent; staff friendly and helpful; check in/check out helpful/valet parking on top of their business even when busy and wildly hot outside. Room spacious enough. On the negative: very dated, 1980's feel, needs new carpet throughout floors and rooms, and a general... More 

Helpful?
Thank welligrl
Jay S, General Manager at Omni Richmond Hotel, responded to this review

welligrl, Thank you for sharing the details from your recent stay with us. We are so happy to hear that you found our staff friendly and helpful during your stay, and that our valet attendants were prompt and attentive. We do offer complimentary wi-fi access and bottled water for members of our Select Guest loyalty program. There is no fee... More 

Asheville
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for just one night last week with my wife. Check in went smoothly, as did the valet service. Once in our room we were very disappointed in our river view. The Hallway carpet was dirty and our room carpet was stained. There was a dirty Q-tip in the hallway during our entire stay even though the housekeeper came by... More 

Helpful?
Thank Jeff S
Jay S, General Manager at Omni Richmond Hotel, responded to this review

caribret, Thank you for sharing your review with us. We are glad to hear that your check in and valet parking experience went smoothly, and that you enjoyed our restaurant and the service that our restaurant team provided. I am sorry to hear about the cleanliness issues you experienced in your guest room hallway, and the condition of your guest... More 

Columbia, Maryland, United States
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Knew this when we went that valet only parking but like prefer to not valet park at $22.00/day plus tips each time you come and go. So will probably look for a hotel with self parking. First night we stayed was quiet but second night could hear next room conversations through the door that would make for adjoining rooms. Also... More 

Helpful?
1 Thank Karen Z
Jay S, General Manager at Omni Richmond Hotel, responded to this review

Karen Z, Thank you for your review. We apologize that you could hear the dog of another guest during your stay, and that your neighbors disturbed you the second night of your stay. This certainly isn't the restful experience that we intend for our guests to have while they are with us. While we do not have any self parking... More 

Crofton, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We were there to attend a Convention that consist of over 6,000+ attendants. Housekeeping failed to clean our rooms, trash remained in cans, towels on bathroom floor, beds...etc. Not clean at all yet they took the $5.00 tip and some items they stole from the bar inside my room! Totally not satisfied whatsoever!

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Juanita B
Jay S, General Manager at Omni Richmond Hotel, responded to this review

Juanita B, Thank you for sharing your feedback with us from your recent stay again. We certainly apologize that your room was not cleaned the first night of your 3 night stay, and that the gratuity you intended for the room attendant was taken. This is certainly not the type of experience that we intend for any of our guests... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Ideally located in the heart of everything that makes Richmond the truly special destination city that it is, Omni Richmond Hotel invites you to experience refined Southern hospitality in an elegant contemporary yet refined and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy the timeless architecture and gas lamp-lined brick streets beckoning from a time gone by. Alive with the vibrant sounds, sights and flavors of the many first-class dining and entertainment venues, the Slip offers guests the true taste of Richmond. The nation's most storied and treasured historical sites and attractions are also just mere minutes away, leaving a remarkable and unforgettable impression on all who visit those cherished sites. ... more   less 

Additional Information about Omni Richmond Hotel

Address: 100 S 12th St, Richmond, VA 23219-4012
Location: United States > Virginia > Richmond
Price Range: $155 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Richmond Hotel 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel
Hotel Style:
#3 Business Hotel in Richmond
#6 Family Hotel in Richmond
#6 Luxury Hotel in Richmond
#8 Romantic Hotel in Richmond
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