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Omni Richmond Hotel

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#11 of 81 Hotels in Richmond
Certificate of Excellence
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1 room 2 adults 0 children
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Omni Richmond Hotel
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1,788 Reviews from our TripAdvisor Community

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Port Jefferson, New York
Reviewed yesterday NEW

We arrived and tried to get in our room early to prepare for a wedding Were told our King bed room would b available at 3 when 3 came after waiting anxiously we were told our room wasn't ready and they couldn't tell me when it would be When I got to room to shower found mold on the shower...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank M9430CZgarym
HOTEL’S FAVORITE REVIEW
Reviewed March 11, 2017

The only other Omni I had stayed at was in Boston and I believe it was haunted so the Omni brand hotels were not really on my radar. However after my stay at the Omni Downtown Richmond I will FOREVER keep this establishment in mind. This place EXCEEDED my expectations in service!!! Front desk staff were all very friendly and...

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Helpful?
Thank Julie L
About Hotel's Favorite Review
Jay S, General Manager at Omni Richmond Hotel, responded to this review

juloc21, Thank you for your superb review and taking the time to leave us with it! I am very happy to hear that so many of our associates made a fantastic lasting impression on you during your stay with us. I will be sure to share your feedback with the individuals mentioned, and the entire team as well. They love...

Richmond, United States
Reviewed yesterday NEW

I stayed for one night on a Saturday, for a business trip. I checked in online but my room/keys were not ready when I arrived, which defeated the purpose of checking in online. The front desk staff seemed inconvenienced by my presence but they did find a room for me pretty quickly. My room seemed worn (hole in the wall,...

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Helpful?
Thank katecV8556RY
Waldorf, United States
Reviewed yesterday NEW

My mother and I stayed at the Omni Richmond while I attended a The Links Eastern Area Conference. We had just lost my daddy unexpectedly a little less than month before. The Manager Sarah and the Staff went above and beyond for us during this bittersweet occasion.

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Helpful?
Thank jennells2017
Washington, DC, United States
Reviewed yesterday NEW

The Omni Richmond is located next to a beautiful park in the James Center. Abutting Cary Street, it is within walking distance to great restaurants and the Canal/River Walk. All great diversions during your stay. Trevi's breakfast at the hotel is wonderful

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Helpful?
Thank marilync109
Long Beach, United States
Reviewed 4 days ago NEW

From the valet staff, bell hops, front desk, cleaning staff & the manager of hospitality we were treated like GOLD! We were visiting the city of Richmond & the Omni experience make out visit even more delightful! The Omni was a pleasure!

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Helpful?
Thank maureend713
Reviewed 4 days ago NEW

The hotel was beautiful. Everyone was super friendly. However, the internet was basically non-existent and absolutely nothing is included with cost of the room. However, the location is in the middle of many great restaurants that we were able to walk to.

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Helpful?
Thank Bethany B
Reviewed 5 days ago NEW

Staff was unhelpful at the front desk and did not provide us with information on the hotel nor the surrounding area. We stayed in Concierge and essentially paid to have a high floor. Our children receive the Kids Club items. We were given no information on the concierge floor. We had to request that housekeeping come after the first day,...

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Helpful?
Thank Z5680YKheatherr
McLean, Virginia
Reviewed 6 days ago NEW

We stayed two nights in Richmond on a mini vacation, and chose Omni as our stop after visiting Monticello. For the price it looked to be the best option and we were very satisfied. Rooms were fairly large and our king room looked very much like the one in the "professional" picture. The beds were very comfortable and good reason...

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Helpful?
Thank Erik_Virginia
Winchester, Virginia
Reviewed 1 week ago NEW

Always friendly helpful staff. Today it was Keisha who welcomed us at check-in and made sure we were all set for our stay. Room is lovely and comfortable. Higher floor looking out to river provides restful view. We always stay here when in Richmond and have never been disappointed. Great breakfast at Trevi's within the hotel. Good restaurants within walking...

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Helpful?
Thank Tenny B
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located in the heart of everything that makes Richmond the truly special destination city that it is, Omni Richmond Hotel invites you to experience refined Southern hospitality in an elegant contemporary yet refined and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy the timeless architecture and gas lamp-lined brick streets beckoning from a time gone by. Alive with the vibrant sounds, sights and flavors of the many first-class dining and entertainment venues, the Slip offers guests the true taste of Richmond. The nation's most storied and treasured historical sites and attractions are also just mere minutes away, leaving a remarkable and unforgettable impression on all who visit those cherished sites. ... more   less 

Additional Information about Omni Richmond Hotel

Address: 100 S 12th St, Richmond, VA 23219-4012
Location: United States > Virginia > Richmond
Price Range: $169 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Richmond Hotel 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel
Hotel Style:
#3 Business Hotel in Richmond
#6 Family Hotel in Richmond
#7 Luxury Hotel in Richmond
#8 Romantic Hotel in Richmond
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Questions & Answers

Here's what travelers have asked, with answers from Omni Richmond Hotel staff and other travelers.
5 questions
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West Orange, New Jersey
5 months ago
Central PA
over a year ago
Thomasville, Pennsylvania, United States
over a year ago

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Questions? Get answers from Omni Richmond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I'd ask to be away from elevators to avoid guest noise, though it was not a significant issue.”
Erik_Virginia, 6 days ago | Read review
“Select guest members receive free wifi and online check-in option. Seventeenth floor 1715 is a great room.”
TennyB, 1 week ago | Read review
“I can't help here.”
671ConnieH, 1 week ago | Read review
“Our room was very comfortable!”
CindyCW, Mar 4, 2017 | Read review
“Ask for a room away from the stairs”
HollyW_12, Feb 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question