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Omni Richmond Hotel

#10 of 88 Hotels in Richmond
Certificate of Excellence
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100 S 12th St, Richmond, VA 23219
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1,529 Reviews from our TripAdvisor Community

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Showing 1,521: English reviews
Frederick, United States
3 of 5 stars Reviewed yesterday NEW

No hospitality on part of front desk on arrival. Greeting at door and valet service excellent. There is no gift shop available on Saturday or Sunday. Just average for a hotel with a very good reputation.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Lillian K
Washington DC, District of Columbia
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel includes a Starbucks in house, walking distance to great eateries and short rides on their complimentary shuttle to airport and other restaurants. Great place to stay in Richmond VA. Awesome staff from the front desk, housekeeping, bellmen. Very helpful for suggestions on things to do and places to go.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank LeighMill
1 review
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the Omni and went out to experience the nightlife around downtown Richmond. We had a great time! We had a pre-party with some friends in our room prior to going out and the room was big enough to give everyone space to mingle and move around. The hotel is beautiful and the room was... More 

Helpful?
Thank Carolyn J
Monroe, United States
5 of 5 stars Reviewed 4 days ago NEW

One of the best hotels I have ever stayed in in terms of service, hospitality, and cleanliness. Great bed! Jessica Anunziatta who was our loyalty Ambassador-OUTSTANDING!! The valet service busted their tail getting our car and luggage into the car in the middle of a lot of people checking out.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Daniel K
Level Contributor
5 reviews
2 of 5 stars Reviewed 4 days ago NEW

Booked two queens size beds as I was travelling with a friend and booked months in advance. Upon arrival was told the rooms where sold out and was given a king size bed. Wi-Fi also only worked if I was standing next to the bathroom by the door. It's a shame as everything else was perfect.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank K661OLdonnac
Palm Beach, Florida
Level Contributor
85 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is my second stay at this beautiful hotel in downtown Richmond. You can walk to most area attractions. The hotel does provide a complimentary shuttle within a 5 mile radius. I used it almost every day. The drivers, just like the rest of the staff are all about southern hospitality. The hotel is sparkling clean with beautiful art and... More 

Helpful?
Thank JulieKJ
Austin, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff was amazing from the moment we arrived until our departure. Front desk staff (She had a cool unique name I am forgetting) and concierge (Kiera or Khira) need to be called out in particular. They made our stay special. From the server who helped bring the drinks we ordered at the restaurant to our rooms (we stopped for... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank dcm151
Rocky Point, New York
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Went here for a conference and was not disappointed. The only glitch came when checking in - at almost 5:00 my room was still not ready - finally had to complain. After that problem, my 3-night stay was fabulous. The room had an awesome view of Richmond and the James River; the food for the conference was incredible. The hotel... More 

Helpful?
Thank HistoryNerd21
Orange County, California
Level Contributor
150 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was accommodating even through my daily card reading glitches...only once did I call down, tired of walking. Jessica Annunziata my loyalty ambassador made sure my 2 reservations were combined and no room changing was required. Bedding was fabulous, as was the free daily delivery of coffee/water (for walking) for members (JOIN!). I only needed towels daily and may... More 

Helpful?
Thank dwhite2011
Jay S, General Manager at Omni Richmond Hotel, responded to this review

dwhite2011, Thank you so much for sharing your experiences with us during your recent stay. It was a pleasure having you, and all the members of your group with us! It is great to hear that you enjoyed not only our hotel, but the surrounding area as well. We will be sure to share your kind comments with Jessica directly!... More 

Winter Springs, Florida
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Very good experience in Richmond. The hotel has a great location downtown. The rooms are clean and comfy, the bedding is superb. The friendly staff made my business trip enjoyable. Almost everything you could want to visit in Richmond is within walking distance.

Helpful?
Thank Floridian_2009
Jay S, General Manager at Omni Richmond Hotel, responded to this review

Floridian_2009, Thank you so much for taking the time to share your experiences with us. We are glad to hear that your stay was enjoyable, and that you found our associates friendly. We hope to have you with us again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Ideally located in the heart of everything that makes Richmond the truly special destination city that it is, Omni Richmond Hotel invites you to experience refined Southern hospitality in an elegant contemporary yet refined and relaxing setting. Nestled within the historic and vibrant Shockoe Slip district, our guests enjoy the timeless architecture and gas lamp-lined brick streets beckoning from a time gone by. Alive with the vibrant sounds, sights and flavors of the many first-class dining and entertainment venues, the Slip offers guests the true taste of Richmond. The nation's most storied and treasured historical sites and attractions are also just mere minutes away, leaving a remarkable and unforgettable impression on all who visit those cherished sites. ... more   less 

Additional Information about Omni Richmond Hotel

Address: 100 S 12th St, Richmond, VA 23219
Location: United States > Virginia > Richmond
Price Range: $156 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Richmond Hotel 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel
Hotel Style:
#3 Business Hotel in Richmond
#6 Family Hotel in Richmond
#6 Luxury Hotel in Richmond
#8 Romantic Hotel in Richmond
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