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The Westin Richmond

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609 Reviews from our TripAdvisor Community

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Showing 606: English reviews
Yorktown, Virginia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Westin Richmond is a hidden gem and is the only place we stay when visiting Richmond VA. This property is in a great location to enjoy Richmond and boasts a great staff, newly redecorated rooms and hallways, and one of the best club lounges in the Westin system. It is not surprising that this hotel has previously been rated... More 

Helpful?
Thank Gerald B
Melrose Park
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 days ago NEW

The bed was amazingly comfortable, the desk was conveniently located and the chargers were within reach. The showers are outstanding the water pressure is perfect and I love the white tea shampoo and conditioner. I love that they have firm and soft pillows for your choice. The hotel is clean, comfortable and the business center is perfect. The restaurant has... More 

Helpful?
Thank maribelm912
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Maribelm912, thank you for your recent stay and 5-star review of your experience with us. I am so glad to hear that you enjoyed the services and offerings of the hotel, especially the Westin Heavenly bed and bath. Thank you for taking note of the special touches we offer and we look forward to serving you again soon. Be... More 

Key West, Florida
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great Rooms with comfy beds. Clean rooms. Friendly staff. I've always liked the Westin group of hotels. Very dependable. We went to a wedding at the Botanical Gardens and this location was very convenient also.

Helpful?
Thank Miriam P
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Miriam, thank you for staying with us and for taking the time to share a 5-star review. We are glad to hear you enjoyed our hotel, service and that our location was convenient for the wedding you attended. We trust we will see you again should your travels return you to Richmond. Stay well, Feliks Schwartz - General Mananger More 

Washington DC, District of Columbia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Westin Richmond was top notch - not necessarily because of the hotel facilities (which were outstanding), but because of the truly friendly, personal service extended by the hotel staff. I've stayed in many hotels and have come to believe that the human factor is what distinguishes one from another, more than any other aspect. This hotel... More 

Helpful?
1 Thank JackieF546
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear JackieF546, thank you for your recent stay and generous 5-star rating and comments. I agree that our associates are what set us apart as the best hotel choice in Richmond. I thank you for taking note and I will certainly share your comments with my team. We thank you for your support and look forward to seeing you again... More 

Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Have stayed at many Starwood Properties. Have stay at The Westin, Richmond many times in past 5 year's and always have had a great stay. Our last visit was above and beyond their already high standard. -The Floor mats inside the elevators where change throughout the day, good morning, good afternoon and good evening. -Had dog bed already in room... More 

Helpful?
1 Thank 24USN
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear 24USN, thank you for your recent stays with us and for taking the time to share a 5-star review. We sincerely appreciate your loyalty and for making us your home away from home in Richmond. Thank you for pointing out all the things that make us the best hotel choice in Richmond and we look forward to your return... More 

Chesapeake City, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel and staff!Got a surprise upgrade and it was wonderful!Food was very good and service was fast!Rooms are great on the7th floor,Club room is wonderful!Love the showers!We will be back again soon,Thank you!

Helpful?
Thank joycecaleb33
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Joycecaleb33, thank you for your recent stay with us and for taking the time to share a 5-star review of your experience. I am glad to hear you enjoyed your upgrade and the overall product and services of the hotel. We look forward to welcoming you back again soon. Be well, Feliks Schwartz - General Manager More 

Summit, New Jersey
2 reviews
5 of 5 stars Reviewed August 26, 2016

Clean and modern hotel. Reasonably priced. Everything was top notch, especially the staff. The beds were also very comfortable. The pool and hot tub were also very clean. We would definitely stay here again.

Helpful?
Thank robertmL7460XZ
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Robert, thank you for staying with us on your recent trip to visit the University of Richmond. I appreciate your business and 5-star review and am glad to hear you enjoyed the hotel and more importantly our service. We are very proud to be one of their preferred hotels and enjoy our partnership. We look forward to seeing you... More 

Houston, Texas
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 25, 2016

We stay here several times a year when visiting our daughter at U Richmond. Conveniently located, very comfortable rooms, reasonably priced. Staff is always nice. Room service (after a LONG day of moving into the dorms) was reasonable in price, good, and served quickly. Bed is very nice.

Helpful?
Thank Jennifer B
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Jennifer B, thank you for your recent stay and 5-star review. I am glad you have made us your home away from home when you visit your daughter at the University of Richmond. We are proud to be one of their preferred hotels. We look forward to your return soon. Stay well, Feliks Schwartz - General Manager More 

Little Silver, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 25, 2016

From the minute you walk in to this property, you experience a friendly and engaged staff. The rooms are always super clean with incredibly comfortable beds. I especially like to stay on the club floor- the inviting room, filled with snacks, drinks and light breakfast in the AM are well worth it. It's our go-to place in Richmond every time... More 

Helpful?
Thank 997benjaminw
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear 997benjaminw, thank you for your recent stay and for the 5-star review of your experience with us. I am so glad you have been warmly welcomed and that you have enjoyed the Westin Club floor and it's services. We look forward to seeing you again soon. Be well, Feliks Schwartz - General Manager More 

Scotch Plains, United States
Level Contributor
95 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 23, 2016 via mobile

Everyone one I encountered working at the Westin was totally friendly and helpful. The room was large and very comfortable. The bathroom was very large and had a lovely, large rainwater shower head. Internet was easy to access. The one surprising point is at 6:45a.m. I was the only one having breakfast in the dining room. There also appeared to... More 

Helpful?
Thank Tricia D
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Tricia D, thank you for your recent stay and generous comments. I am glad to hear you enjoyed your stay and our hotel services. We look forward to see you again soon. Be well, Feliks Schwartz - General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to The Westin Richmond Hotel conveniently located on Broad Street just off of Interstate 64 at Reynolds Crossing. ... more   less 

Additional Information about The Westin Richmond

Address: 6631 W Broad St, Richmond, VA 23230-1723
Location: United States > Virginia > Richmond
Price Range: $156 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Richmond 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
The Westin Richmond Hotel Richmond
Hotel Style:
#3 Family Hotel in Richmond
#3 Romantic Hotel in Richmond
#3 Luxury Hotel in Richmond
#6 Business Hotel in Richmond
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