We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Richmond

Certificate of Excellence
Hotel website
Hotel deals
6631 West Broad Street, Richmond, VA 23230
Special Offer
Breakfast for 2 Included
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Westin Richmond
View Map
Add Photo Write a Review

578 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 576: English reviews
Vienna, Virginia
1 review
4 of 5 stars Reviewed yesterday NEW

This hotel has a very nicely decorated lobby and well-appointed rooms. Bathroom was roomy, with a very nice shower. The staff was helpful and check in was seamless. The only negative aspect of the stay was that the elevator would not run without a room key card. This was very hard to get used to. I am extremely claustrophobic and... More 

Helpful?
Thank 32beachlover
Bowie, United States
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Traveling on the weekend in a heat advisory index of 90+ degrees is not my idea of fun. It was a last minute decision to attend a retirement party for a friend, and hotels were booked all within the radius of the location. However, I would have to say that this hotel was beyond the expectation that I had for... More 

Helpful?
Thank Tiena E
Brooklyn, New York
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

My family and I have used The Westin Richmond as our go to stop on our trips North. For the first time ever we were extremely disappointed with our room. We always travel with our dog and TWR has been a clean and welcome oasis. I always request a room away from any elevators, gyms, stairways or ice machine rooms.... More 

Helpful?
Thank C W
Houston, TX
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our company chose the Westin Richmond to stay for our annual meeting for the 2nd year in a row. The hotel is conveniently located and has a Wal-Mart in walking distance and also a nice bar/restaurant a few feet away. If you are driving, it is located directly off of the freeway and only about 20 minutes from the airport.... More 

Helpful?
Thank Bobby R
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Bobby R, thank you for your recent visit and 5-star review. I am glad you found convenience in our location and that you loved the Westin Heavenly bed...it certainly is a game changer. We look forward to seeing you again soon. Be well, Feliks Schwartz - General Manager More 

Puerto Vallarta, Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stay in Richmond - we loved it Lovely room, great, healthy breakfast, plenty of problems, no problems whatsoever. The day we left it was pouring and the hotel offered us umbrellas They were so accommodating. It was great.

Helpful?
Thank Joyrapp13
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Joyrapp13, thank you for your recent stay and for taking the time to share a 5-star review of your experience. I am glad to hear you enjoyed the hotel and our service. We look forward to welcoming you back again soon. Be well, Feliks Schwartz - General Manager More 

Maple Hill, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

Although this is a dog friendly hotel, and mine were with me, the room was very nice and there were no signs that dogs had stayed there previously. The room service was prompt and delicious and not over priced. The staff was so nice to us! I appreciated the doggie bags as a reminder to pick up, bc some dog... More 

Helpful?
Thank redflyer77
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Redflyer77, thank you for your recent visit and 5-star review of your experience at The Westin Richmond. Thank you for taking note of our pet friendliness as well as our associate friendliness. I am glad you enjoyed the hotel facilities and service and we look forward to welcoming you back again. Be well, Feliks Schwartz - General Manager More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Trevor at the bar in the Weston is fantastic! What a great guy, He's always attentive to your needs and his level of service is excellent! He is very friendly and always has a good story for you if desired. He also knows when to lay back and disengage. He is a wonderful part of the excellence of the VA... More 

Helpful?
Thank Bob D
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Bob, thank you for your recent stay with us and for the 5-star review. Thank you for taking note of Trevor, he is certainly a gem and I will be sure to thank him for making an impact on your visit. We hope to see you again soon. Be well, Feliks Schwartz - General Manager More 

Raeford, North Carolina
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful hotel and great staff. They even have Starbucks in the hotel so wake up and order a white chocolate mocha, they have it. The bar was great and the bartender was very attentive. The view from the room was nice. We were overlooking the ducks and the running trail. They also offer turn-down service.

Helpful?
Thank Holmes2802
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Holmes2802, thank you for your recent stay and for taking the time to share a 5-star review of your stay with us. I am glad to hear you enjoyed our hotel and services. We look forward to seeing you again when in Richmond. Stay well, Feliks Schwartz - General Manager More 

Lorton, Virginia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We decided to get a block of rooms for our daughter's wedding at the Westin Ricmond and utilize the available services through the hotel. Everything we asked for from the staff was delivered in a flawless manner with a great smile. We asked to have catered food from the hotel delivered to our suite to fill the void between the... More 

Helpful?
Thank AVGJoeShmoe
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear AVGJoeShmoe, thank you sharing your daughter's special day and weekend with us and for the great 5-star review of your experience. I am thrilled to hear that we played a small part in such an important weekend and that we exceeded all of your expectations. We certainly will continue to work hard to do so and we thank you... More 

Yorktown, Virginia
Level Contributor
76 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Westin Richmond has a LOT of really great things going for it. The doorman was incredibly accommodating and helpful. He told us about all the local hangouts and answered our questions about them, helping us to decide that Carytown would be the best choice for how we wanted to spend the evening. The front desk clerk was attentive and... More 

Helpful?
1 Thank joanneelainetanner
WestinRichmond, General Manager at The Westin Richmond, responded to this review

Dear Joanneelainetanner, thank you for your recent stay and very detailed review of your experience. I am pleased to hear that you enjoyed the hotel overall and I thank you for some very generous comments about the hotel and Bobbie, our AV Manager. I assure you that I will address your comments relative to your front desk interaction. This is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

141 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (116)
Viewed
Dining (13)
Viewed
Room/Suite (22)
Viewed
Hotel & Grounds (13)
Viewed
Business Center/Function Rooms (6)
Viewed
Bathroom (12)
Viewed
Pool/Beach Area (3)
Viewed
0:48
Videos (1)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
Business Center/Function Rooms (5)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (5)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Richmond hotels
7.2 mi away
Hilton Richmond Hotel & Spa / Short Pump
5.7 mi away
The Jefferson Hotel
The Jefferson Hotel
#1 of 88 in Richmond
4.5 of 5 stars 1,037 reviews
0.5 mi away
Hampton Inn & Suites Richmond/Glenside
Show Prices
Show Prices
Show Prices
6.5 mi away
Omni Richmond Hotel
Omni Richmond Hotel
#10 of 88 in Richmond
4.0 of 5 stars 1,527 reviews
6.6 mi away
HYATT House Richmond-West
HYATT House Richmond-West
#5 of 88 in Richmond
4.5 of 5 stars 528 reviews
6.6 mi away
The Berkeley Hotel
The Berkeley Hotel
#6 of 88 in Richmond
4.0 of 5 stars 604 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to The Westin Richmond Hotel conveniently located on Broad Street just off of Interstate 64 at Reynolds Crossing. ... more   less 

Additional Information about The Westin Richmond

Address: 6631 West Broad Street, Richmond, VA 23230
Location: United States > Virginia > Richmond
Price Range: $155 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Richmond 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Odigeo, Orbitz, Hotels.com, Expedia, Hotwire, Travelocity, Starwood and Jetsetter so you can book your The Westin Richmond reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Richmond Hotel Richmond
Hotel Style:
#3 Luxury Hotel in Richmond
#3 Family Hotel in Richmond
#3 Romantic Hotel in Richmond
#6 Business Hotel in Richmond
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay