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Courtyard Richmond West

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#33 of 88 Hotels in Richmond
Certificate of Excellence
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Courtyard Richmond West
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149 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Williamsburg, Virginia
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly staff, very nice accommodations. Typical Marriott and wasn't disappointed. Outdoor pool was nice; we didn't swim but did sit pool side for a while. Bistro was better than most quick hotel food and staff working there were also very pleasant. Had a bit of trouble with the a/c in our room. First too cold so we made it a... More 

Helpful?
Thank LIZ R
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I needed a place to stay for work purposes and this was just fine. This would be a great place to stay for leisure as well. I would love to stay here again for leisure purpsoses. The front desk associate was friendly. Check in was quick. The hotel was located in an area that was close to anything. Nice cozy... More 

Helpful?
Thank Karena B
Charlotte, NC
Level Contributor
585 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed July 15, 2016

So, full disclosure, I'm a little wary of older looking Courtyard's but I was in a bind, needed a last minute reservation and pretty much everything from Glen Allen to downtown was either full or super expensive. Richmond was the place to be on Wednesday night. I checked in at 3a. I was greeted immediately and from the moment I... More 

Helpful?
Thank 2BEis2SKI
Colorado
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2016

This is a great place to stay! The property is clean and updated, staff is professional and friendly, beds are very comfortable. We love the outdoor pool that is clean and quiet. The location is 15 minutes by car (free parking) from the airport and anywhere else you might want to visit with out hitting toll roads. You can take... More 

Helpful?
Thank LinnieK
Sterling, Virginia
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 19, 2016 via mobile

We stayed here for a lacrosse tournament. The rooms are large, clean and the staff is friendly. The hotel lost power after a huge storm and the staff handled the situation professionally. The bistro food is good. And, they serve great coffee!!!!

Helpful?
Thank BrintonRMB
Marriott_CY_West_GM, General Manager at Courtyard Richmond West, responded to this review

Thank you for taking the time to express your concerns regarding your experience at the Courtyard Richmond West. The Richmond area was impacted by a storm on Thursday evening that left over 200,000 without power in the area. We always appreciate your feedback especially during a difficult time for the hotel. I hope that you will choose us again in... More 

Chevy Chase, Maryland
Level Contributor
66 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed June 10, 2016

The Marriott Courtyard formula is one of the most predictable among all of the mid-priced hotel chains. Rooms, lobbies, and services are pretty much standard across the portfolio, right down to the art on the walls. So, in a sense, when you've seen one Courtyard you've seen them all. However, the Courtyard Richmond West is somewhat distinctive in that it... More 

Helpful?
Thank Scott J
Murrells Inlet, SC
Level Contributor
247 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed May 23, 2016

Check in was fast and efficient. The room was nice, but then noticed the A/C did not work. NO AIR at all coming out of unit. I find it very hard to understand how the hotel could not have caught this earlier. Rather than fix it, they moved us to another room, which was a bit inconvenient, but much cooler!!!!... More 

Helpful?
Thank TrishaMarie
Woodbridge, Virginia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2016 via mobile

My whole family stayed here while we were in Richmond for a graduation. Everyone from the front desk to the room maids to the cafe personnel went out if their way to make our stay fabulous. The rooms were spacious and clean, the beds were comfortable & the showers were always hot. We paid a little extra for breakfast because... More 

Helpful?
Thank Andrea G
Westfield, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 16, 2016

Hotel was clean and well kept but is laid out honorably. If you have a lot of baggage, make sure you are on the first floor or near the elevator. One elevator and it is on the opposite end of the checkout desk. Pool was not available for use yet so if you have kids, make your you call ahead... More 

Helpful?
Thank Bob B
Marriott_CY_West_GM, General Manager at Courtyard Richmond West, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Richmond West on Trip Advisor. I am very sorry our layout and food options were not what you had anticipated. We pride ourselves on delivering a memorable hotel experience during your travels and we have unfortunately fallen short of our goal during your recent stay. I... More 

Boston, Massachusetts
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 23, 2016

Not fancy, no view, but nice enough and perfect for our needs. Clean room, great water pressure, super comfortable bed, very clean. Friendly front desk, nice practical lobby area for relaxing or having a drink. Great room for the price.

Helpful?
Thank 32Sharon
Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Conference Facilities

Additional Information about Courtyard Richmond West

Address: 6400 W Broad St, Richmond, VA 23230-2012
Location: United States > Virginia > Richmond
Price Range: $123 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond West 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard By Marriott Richmond West Hotel Richmond
Richmond Marriott
Richmond Courtyard
Hotel Style:
#28 Business Hotel in Richmond
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