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Clarion Hotel Richmond Central

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Clarion Hotel Richmond Central
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172 Reviews from our TripAdvisor Community

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Showing 172: English reviews
1 review
5 of 5 stars Reviewed 2 days ago NEW

I am a Richmond native. I just wanted to lay up on the outskirts of the city. The room was immaculate. The service impeccable and the location was perfect. Nacho Mama is a nice little quaint spot right in the hotel which cut down on travel.

Helpful?
Thank Terrence M
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Terrence M: Thank you for taking the time out to review our property. I'm so happy you enjoyed your accommodations with us. Please remember us each time you need a "in-town getaway". We can't wait to welcome you back. Sincerely, Shawn T. Guest Relations Manager More 

Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A friend and I were only staying 1 night so it was doable, but overall I was disappointed. There was a funky smell in our room, no included breakfast (isn't that pretty much standard these days?), the wifi wouldn't connect, and it was hot as heck in our room. The fridge was also not working. If you know someone is... More 

Helpful?
Thank Seregon O
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Seregon O: Thank you so much for giving our hotel a try and for sharing your experience with us. We appreciate this very much. I'm so sorry your room was not up to par. In the future, please contact the front desk if you have any issues so we can either correct those issues for you, or switch you... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

In most cases Clarion is the step above in the Choice Hotel line, not this location. We have been to this hotel the last 4 years to attend the Beer, Bourbon & BBQ Fest. We chose the location because it is close to the venue. We are not fancy people, but cleanliness in accommodations is important. The room was not... More 

Helpful?
Thank cyndib91
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear cyndib91: Thank you for returning to our hotel for another year and for reviewing our property. We sorry we failed to exceed your expectations. We are actually trying to improve each year. I will forward your review to the general manager. Sincerely, Shawn T. Guest Relations Manager More 

Travelers are raving about these Richmond hotels

Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is conveniently located off of I-95. Easy access from I-95 N and I-95 S Front desk staff were busy and professional Greeted each guest and was available to answer all questions The hotel lobby offers a sitting area as well as a full service restaurant which closes at 10p during the week and midnight on weekends . Across... More 

Helpful?
Thank Joseph S
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Joseph S: Thank you so much for taking the time out to review our property. We appreciate this good review. We are happy you enjoyed your accommodations here along with our guest services team. Please come back to see us when you are in town. Sincerely, Shawn T. Guest Relations Manager More 

West Palm Beach, Florida
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

The name and brand of this motel sounds nice but it is in the heart of the hood. Even the front desk people have an attitude. The police was there when I was checking in investigating a stolen phone. I had stuff stolen from my truck and trash on it in the morning. I could go on but don't have... More 

Helpful?
Thank michaelbQ8296UM
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear michaelbQ8296UM: Thank you for staying at our hotel and for this review. I'm sorry, but I will have to disagree. This neighborhood and Compton California is quite different. We are actually surrounded by 4 very nice neighborhoods in town, Sherwood Park, Lakeside, The Fan & Museum District. The street we are on has a few abandoned buildings, but they... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

VERY VERY DISSAPOINTING! I stayed at the Clarion July 2, 2016. I should have known there would be an issue when I found a dried dirty washcloth still hanging in the shower as well as trash on the bathroom floor. My boyfriend woke up in the middle of the night scratching fiercely all over. After showering he ended up going... More 

Helpful?
Thank Korbyn L
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Pretty ok hotel overall, but the elevator and hallway (3rd floor) wreaked. The smells was comparable to cat urine. The room was clean, though, which was most important. Interestingly, there were A LOT of dogs staying at this hotel. This wasn't a problem, just heard the occasional bark. This hotel could definitely use some updates.

Helpful?
Thank Andrea C
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Andrea C: In many reviews on here guest says the elevator smells like cat waste, but it is in fact hydraulic oil underneath the elevator car in the elevator shaft, and not within the elevator car. The more use the elevator gets, the more oil that's being used which makes the smell stronger. We do apologize for the smell,... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel on the evening of June 29, 2016 and had an uneventful evening. However, the next morning I found that I had been the main course for an infestation of bedbugs. I am covered from head to toe with over 70 bites. My heads, arms, legs, feet, neck, back, stomach and rear. I called and left... More 

Helpful?
Thank Roger C
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Roger C: I'm sorry to hear about what you endured at our hotel. I just got word today from the GM that he offered you a half priced night for a future stay. Please contact me on here when you are ready to redeem that, and I will make all of the arrangements. Sincerely, Shawn T. Guest Relations Manager More 

Middletown, New York
Level Contributor
267 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One of the first amenities that is encountered is the on site restaurant. Many properties do not have restaurants anymore. Unfortunately, because there is an on site restaurant, there is no complimentary breakfast. We miss the complimentary breakfast for convenience and not having an extra expense for breakfast. We are accustomed to waking, putting on some clothes, and walking to... More 

Helpful?
Thank Doug F
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Doug F: Thank you so much for staying with us and taking the time out to review our hotel. We greatly appreciate it. We are sorry that we do not offer a free continental breakfast. Our restaurant, Nacho Mama's Bar & Grill offers a 10% discount to hotel guests for all meals. Everything is hot and made to order.... More 

Huntsville al
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 22, 2016

We did not book a room in Richmond in advance as we did the rest of the trip. There had been storms knocking out power and we had extreme difficulty finding a room. I called a couple of rewards programs that have several hotel brands and finally found a room at this Clarion. First impression was horrible!! The glad front... More 

Helpful?
Thank Nina681
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Nina681: Thank you for staying at our property. We appreciate your business and review. I'm sorry you had to see the smudges on our entrance doors. We have them professionally cleaned periodically. We just had them professionally cleaned last Friday. We are so happy that you enjoyed your accommodations and our restaurant, Nacho Mama's Bar & Grill. Please come... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Clarion Hotel Richmond Central....Close To Everything...Far From Ordinary! Richmond's most centrally located hotel is just off I-95 & I-64 in the heart of Virginia's state capital. Closet Hotel to Greyhound Bus Lines, The Diamond and Race Track. One of the city's convention properties, we are just minutes from the Greater Richmond Convention Center. The historic and financial districts (including numerous Fortune 500 companies, Virginia Commonwealth University, Virginia Union University and the vast array of 'Museums on the Boulevard' are minutes from our door! The Richmond Raceway Complex, home to twice yearly NASCAR races is within miles of our hotel, and we are within walking distance of the Arthur Ashe Center. Clarion Hotel Richmond Central offers 176 deluxe accommodations, including three suites. The Executive King building with 32" Flat Screen LCD and Mirco/Fridge. We unveiled our new 'queen/queen' guest rooms! ZODIAC Restaurant & Lounge is open for breakfast and dinner daily. Our parking is plentiful - and complimentary! High -speed wireless Internet access is free and available property wide. . Our flexible meeting space can accommodate groups up to 600! At Clarion Richmond Central- memorable guest experiences happen daily! ** On To Richmond!' ... more   less 

Additional Information about Clarion Hotel Richmond Central

Address: 3207 North Boulevard, Richmond, VA 23230 (Formerly Holiday Inn Central)
Location: United States > Virginia > Richmond
Price Range: $58 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel Richmond Central 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Holiday Inn Richmond
Central Holiday Inn
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