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    Holiday Inn Richmond I 64 West End

    2000 Staples Mill Rd, Richmond, VA 23230-3109
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    7/30/2017 7/31/2017
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    $86
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    Traveler (10)
    Room & Suite (33)
    Dining (22)
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    Overview
    • Excellent22%
    • Very good28%
    • Average20%
    • Poor15%
    • Terrible15%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
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    Candlewood Suites Richmond - West Broad
    63 reviews
    #25 of 81 hotels in Richmond
     
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    Clarion Hotel Richmond Central
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    Residence Inn Richmond West End
    164 reviews
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (211)
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    1 - 5 of 204 reviews

    Reviewed 2 weeks ago via mobile

    Got in late, and didn't notice the 8x11 sign in the elevator for the 9.95 breakfast. Been to 40 hotels in the last year, and some have awesome breakfasts, this was not worthy of the 9.95 they charged and guests should still be made aware...More

    Thank lzjc419
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded 2 weeks ago

    It was a pleasure having you as our guest and we are glad to know that you found our guest rooms to be beautiful, our beds to be comfortable, and the service you received during your stay to be great. We do apologize for any...More

    Hotel's Favorite
    Reviewed May 6, 2017 via mobile

    Just wanted to take a moment to it knowledge the great service of the staff at the Richmond I 64 holiday inn. Starting at the front desk with Elaine, Very welcoming and informative, then Richard in the meeting services department with the set up of...More

    Thank Cheryl G
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded May 8, 2017

    From the bottom of our hearts, thank you for taking the time to share your positive experience and to acknowledge the efforts of our hard-working staff. Our Team takes great pride in our hotel and the services that we offer and it is always a...More

    Reviewed June 6, 2017 via mobile

    We stayed here with our boys volleyball teams for 3 nights over Memorial Day weekend. It is convenient to the convention center only 10 minutes but the area around the hotel is run down. The hotel itself needs an upgrade desperately. The pool area is...More

    Thank Colleen M
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded June 7, 2017

    Thank you for being our guests and thank you for providing us with feedback on your experience. We are glad to know that you enjoyed your stay and found our location to be convenient. We appreciate your comments on our clean rooms and on the...More

    Reviewed May 20, 2017 via mobile

    I was at the Holiday Inn Richmond Va Staples Mills Road and sat at the bar and the bartender that evening was Gershom He was awesome what impressed me most about Gershom that he asked me my name and he called me by my name...More

    Thank youngerk
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded May 22, 2017

    Thank you for being our guest and thank you for your 5-bubble review of your experience. It will truly be a pleasure to share your kind compliments with Gershom! Thank you for taking the time to share your positive experience and please consider yourself officially...More

    Reviewed May 4, 2017

    Not overly impressed at all, with the exception of the Waitress for Breakfast the Hotel has seen better days, service was curt in many areas and the Hotel itself needs some upkeep. All areas where clean but just in need of an update Had issues...More

    Thank AdrianWhitehead
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West EndResponded May 5, 2017

    It is always our goal to provide our guests with a great experience where everything exceeds their expectations and we are disappointed to know that this was not your experience. Nonetheless, we appreciate all guest feedback and will certainly utilize your comments to ensure a...More

    Candlewood Suites Richmond - West Broad
    63 reviews
    #25 of 81 hotels in Richmond
     
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    205 reviews
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    Clarion Hotel Richmond Central
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    Residence Inn Richmond West End
    164 reviews
    #33 of 81 hotels in Richmond
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Free Parking
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Center with Internet Access
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $105 - $176 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Green Hotel in Richmond
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 144
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Travelocity, TripOnline SA, Expedia, Hotels.com, Priceline, Hotwire, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Holiday Inn Richmond I 64 West End reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Holiday Inn Richmond i 64 West End Hotel Richmond ,
    • Crossroads Holiday Inn ,
    • Richmond Holiday Inn
    Add Photo Photos
    Traveler (10)
    Room & Suite (33)
    Dining (22)
    Pool & Beach (2)
    Hotel & Grounds (34)
    Business Center & Event Rooms (11)
    Bathroom (5)
    Nearby
    Courtyard Richmond West
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    1.43 miles away
     
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    Candlewood Suites Richmond - West Broad
    63 reviews
    1.67 miles away
     
    Residence Inn Richmond West End
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    1.49 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    TravelGal1246
    July 9, 2016|
    Answer
    Response from Sarah H | Property representative |
    Thank you for your inquiry. No, our hotel is not pet-friendly.
    0
    Votes
    TravelGal1246
    July 9, 2016|
    Answer
    Response from Sarah H | Property representative |
    Thank you for your inquiry. No, our hotel is not pet-friendly.
    0
    Votes
    Room Tips
    "Avoid unless price is the only thing that matters."
    Read review
    "Pick a room at the higher floors."
    Read review
    "Get a room away from the elevator and on the front side in the summer to avoid the heat."
    Read review
    "another chain"
    Read review
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