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Holiday Inn Richmond South-Bells Road

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Holiday Inn Richmond South-Bells Road
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255 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Georgia
Reviewed January 17, 2015

I have been staying at this Holiday Inn off and on for over three years and have always had great service. On my most recent extended stay I was fortunate to have Lisa as the primary person to care for my room. The whole time I was at the hotel she never left any detail unattended, and if there were...

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Helpful?
Thank Mitch P
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Lisa will be glad to hear your kind words Prince

Richmond, Virginia
Reviewed January 16, 2015

Clean Rooms, accmodating stafff, ESPECIALLY Mary Jo OHallahan. I have employees to my business ownwer staying at this location almost daily , and Mary Jo and her staff accomodate our every need on a daily basis. We can find less expensive rooms, but the overall value keeps us coming back for more. When I have family in town this is...

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Helpful?
Thank WARDMGR
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

We appreciate the kind words Ptince

Jersey City, New Jersey
Reviewed January 12, 2015

On December 30th 2014 my husband and myself along with my dog were driving home to new jersey after a Christmas visit with our kids. We had to pull over in Richmond, VA. because of exhaustion and rain We stopped at the Richmond South-Bells Road Holiday Inn. My husband checked us in and we went to our room , at...

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1Thank Jean C
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

My greatest joy everyday is seeing my guests checking in happily and departing with complete satisfaction. Prince

New Jersey
Reviewed January 6, 2015

This is a older hotel and compared to the other holiday Inns, including Express and other chains under IHG brand, this hotel is in need of update. The beds were comfortable. The front desk clerk could not speak very good English and didn't understand when I requested an upgrade (Platinum Elite Members get upgraded room when available). The hotel was...

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Helpful?
Thank diverlinda
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

I take your comment as good information to grow with and get better. I will discuss with my team member. Thanks for staying with us. Prince

Highland Springs, Virginia
Reviewed December 26, 2014

very clean and good service but they need to offer a complimentary breakfast, and they need to make the complimentary coffee and tea the whole day not only from 6 a.m. To 10 a.m. you can find a lot of two stars rating hotels with free breakfast and free complimentary coffee and tea in the lobby the whole day

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Helpful?
Thank Lubna A
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Thank you for the opportunity to serve you Prince

Reviewed December 7, 2014

The stay here was very pleasant. Room clean and updated. There are not a lot of restaurants in the vicinity but we are at the sports bar attached to the hotel and received excellent service from Clarissa. She was Very friendly and helpful.

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Thank 5Mil
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

We are glad to hear from you and we love having you here,at our beautiful hotel. Prince

Chicago, Illinois
Reviewed December 5, 2014

The young lady that was responsible for our room was named Lisa she had a very professional attitude and wanted to make sure we had everything we needed. Our room was clean and smelled fresh. Thank Lisa for great Service

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Helpful?
Thank Stanley D
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Thank you and we love to have you back soon

Orlando, Florida
Reviewed November 30, 2014

The hotel is nice, reasonable prices, and friendly. It is located just off the interstate. AJ checked me into my room quickly and Lisa showed me to my room with a smile and has a very friendly personality.

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Thank fletcher m
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

We look forward to welcoming you again Prince

Richmond, Virginia
Reviewed November 25, 2014

The service was excellent. Mrs Lisa Carter was great. She was vey professional. She had a great attitude. When i checked in the was not quite ready. She expedite the room service and made it available in no time. Thanks for great service.

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Thank Bill E
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

Lisa is very caring and she will love to hear your kind and warm comments.Please come back. Prince

Reviewed November 23, 2014 via mobile

I was happy with the room. Nice clean and comfortable. Attractive decore. Comfortable mattress a plus. It's perfect for those people like us driving through. Convenient off I 95. Would stay again if I was driving through. If you are coming to visit Richmond stay downtown or a more cool area. Downtown had a great vibe and you will be...

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Helpful?
Thank ccamerondesign
Holiday Inn R, Manager at Holiday Inn Richmond South-Bells Road, responded to this review

We appreciate your kind words about our service.We love to have you back in the near future Prince

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
WARM WELCOME A new signature arrival will welcome you to the property including new lighting, to guide your way, landscaping & design features that creates an energized & branded sense of welcome that is universally recognizable. Customized music & scent selections engage guests in a full sensory experience. New Service Promise: A Best-in-Class service culture Stay Real to further ensure the team develops the behaviors & skills to serve guests so they feel like individuals & not numbers; genuine people delivering real service. We are Richmond s NEWEST Holiday Inn located near the airport (RIC). Located off of I-95 at Belles Rd., exit 69 & near I-64 & I-895. Our full-service facility will take care of all your needs & exceed your expectations! See a different game in the Sporting News Grill, a sports themed restaurant to provide the perfect place to connect, dine & catch your favorite team in action during a stay at the Holiday Inn Richmond. CLOSE TO WHERE YOU NEED TO BE Minutes away from; Richmond International Airport (RIC), Phillip Morris, Honeywell, Dupont & Fort Lee & the other many companies in the area. Also, enjoy the many attractions in Richmond; Richmond International Speedway, Kings Dominion & Brown s Island. ... more   less 

Additional Information about Holiday Inn Richmond South-Bells Road

Address: 4303 Commerce Road, Richmond, VA 23234
Location: United States > Virginia > Richmond
Price Range: $87 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Richmond South-Bells Road 3*
Number of rooms: 167
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Also Known As:
Holiday Inn Richmond South-Bells Road Hotel Richmond
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Richmond South-Bells Road staff and other travelers.
3 questions
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Questions? Get answers from Holiday Inn Richmond South-Bells Road staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Unless you are getting up early avoid the ground floor if possible to avoid some of the noise.”
Doughnuts61, 6 days ago | Read review
“Eat out. The in house catering option is awful. The beer selection at the grill is OK.”
, Mar 16, 2017 | Read review
“we were on the 5th floor good rooms”
jamesmV2244OS, Feb 25, 2017 | Read review
“Good tip, go nearer the town.”
, Jul 31, 2016 | Read review
“Beautiful and comfy rooms!”
destinyanavarro, Jul 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question