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DoubleTree by Hilton Richmond-Midlothian

#16 of 88 Hotels in Richmond
Certificate of Excellence
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1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
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554 Reviews from our TripAdvisor Community

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Showing 553: English reviews
Sykesville, Maryland
1 review
5 of 5 stars Reviewed yesterday NEW

Staff was professional, efficient and friendly. Service was exceptional - above and beyond. Food was delicious. Room very clean and attractive. Convenient location to restaurants shopping and highway.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank roxanneh871
Littleton, United States
Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW

I liked this Hilton because of the amenities (restaurant, bar, location, friendly staff). It was an expensive stay and the hotel could use some updating (pool, shower, usb ports in the lobby). No laundry service which was a pain.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jane W
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate your nice comments on our overall staff friendliness, restaurant and bar. We do have a "community" table located beside the lobby bar that does have computer hook ups so hopefully you will be able to utilize that on your next visit. In addition, we also... More 

Baltimore, Maryland
Level Contributor
107 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 1 week ago

First time at this property. Very nice staff and decent food at the bar. Order wine or beer due to short pours of liquor. Finding electrical outlets in the room was a challenge. None by the beds, 2 on the lamp at the desk. had to turn the lamp on it's side to plug in my MAC. In this day... More 

Helpful?
Thank michael s
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey. Please accept our apology for any issues you encountered with electrical outlets. We are in the process of replacing our night stand lamps with ones that will include an additional outlet along with USB ports. In addition, if you will email me back the next time you plan to be... More 

Springfield, VA, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great value and ideal location near businesses and shopping locations. Easily accessible. Wouldn't hesitate to return at any time. Facilities operational and comfortable. Professional, helpful, and courteous staff added to a very pleasant experience.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Esmer D
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We are pleased that you had a very pleasant experience and appreciate your comments on the overall professionalism and helpfulness of our staff. Thanks for choosing to stay with us and we look forward to seeing you again the next time you are in Richmond. More 

Blackstone, Virginia, United States
Level Contributor
87 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This Doubletree is located in what used to be a very nice area but which is steadily declining. However, it does remain safe the hotel itself is old, and the exterior is dated and nothing impressive. The interior is better. I wouldn't consider it a high end hotel by any means, but it suited my needs. The rooms have been... More 

Helpful?
Thank Janet B
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate all of your nice comments regarding our guest rooms, bathrooms and overall friendliness of our staff. Thanks for all of your support for the various conferences you have attended and we hope to see you again soon. More 

Virgilina, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very enjoyable stay for an American Legion convention. The staff was very friendly and helpful. My king room was very comfortable and clean. The only problem I experienced was my GPS took me to the building next door and I had to circle the whole building before I saw Double Tree.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Donald B
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate your comments regarding the overall friendliness of our staff along with the cleanliness of your guest room. Thanks for choosing to stay at our hotel and I am pleased that you enjoyed your convention. More 

Perris, California
1 review
5 of 5 stars Reviewed 1 week ago

The customer service here is amazing. The front desk representatives did an excellent job with welcoming us as soon as we entered. They were very thorough in explaining accommodations. I had a wonderful time here and look forward to staying again when we are in Richmond.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 897danab
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate all of your nice comments regarding our front desk team. Thanks for choosing to stay with us and we hope to see you again the next time you are in the Richmond area. More 

Virginia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This DoubleTree was comfortable in an inviting fashion. Attention to the details of what this business traveler needed to feel relaxed and ready to work. Comfortable Bed and bath. Easy to use temperature controls in room

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Clara Belle W
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate your comments with regards to our attention to details, bed comfort, bathroom and our A/C system in our guest rooms. Thanks for choosing to stay with us and we hope to see you again soon. More 

Portsmouth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The employees at the front desk are always a good indication of the quality of service you will receive during your stay. I am happy to say two very competent people assisted me during my stay which helped make the experience very pleasurable.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Alexandra R
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate your nice comments with regards to the overall customer service you received from our front desk. We know you have many choices regarding hotels and very much appreciate you choosing to stay with us. We look forward to seeing you again soon. More 

Boones Mill, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Freezing cold in June. No coffee in the lobby in the am for conference attendees. Not enough folks to check us in on Monday pm. I would not choose to stay here if the State Electoral Board conference were not held annually. I hope they consider looking elsewhere going forward.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Charlotte H
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We have received many wonderful comments from guests who attended this conference. Please accept our apology for the meeting room being too cold along with your check in on Monday. We have hosted this conference for many years. On the assumption that we will host it next... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Feel welcome the moment you arrive at the DoubleTree by Hilton Hotel Richmond – Midlothian, with a freshly baked cookie at check-in. This recently renovated hotel is only a short drive from downtown Richmond and is close to business areas, corporations, entertainment and shopping destinations. Offering impeccable service and great amenities, our hotel specializes in making travelers feel at home. ... more   less 

Additional Information about DoubleTree by Hilton Richmond-Midlothian

Address: 1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
Location: United States > Virginia > Richmond
Price Range: $145 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Richmond-Midlothian 3.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Odigeo, Hotwire, Orbitz, Travelocity and Priceline so you can book your DoubleTree by Hilton Richmond-Midlothian reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Koger Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Hotel Style:
#10 Family Hotel in Richmond
#12 Romantic Hotel in Richmond
#13 Business Hotel in Richmond
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