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BEST WESTERN Executive Hotel

#25 of 88 Hotels in Richmond
Certificate of Excellence
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290 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Richmond, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

A little pricey for one night but it was very clean, everything worked properly. Check in is late & check out is early which sucks. The pool at this location is very nice, and clean. They have a lot of chairs and lounging areas

Review collected in partnership with Best Western

Helpful?
Thank Kiana D
Erwin, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

My family and I took a 2 day vacation to visit Kings Dominion, on Friday 7/15/16, and I had checked the reviews for this hotel beforehand, but did not make reservations. We went ahead to Kings Dominion on Friday, and then went to check in at Best Western. Initially, Jaymeka informed us that there were no vacancies for a 2... More 

Helpful?
Thank mycache1
Troy, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Nice and clean rooms. Very friendly staff. We had several people staying here for a ball tournament in Glen Allen. Would stay here again if I had to. The night manager went beyond to welcome our stay. She had cookies and bottled water for everyone that stayed with us. She also opened the breakfast room a couple times for the... More 

Helpful?
Thank Keri D
New Yourk, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Terrible handling of the situation when my child cut his toe in their swimming pool. Nobody tried to clean the swimming pool from a sharp foreign object that cut my child's leg causing us to interrupt our vacation.

Review collected in partnership with Best Western

Helpful?
1 Thank Natalie L
Waynesboro, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We had been on road for a long time in a bad storm for most of it. Finding such a nice hotel with welcoming staff was a godsend! Hotel was clean, bed was comfortable and staff professional and friendly. Can't ask for more!

Review collected in partnership with Best Western

Helpful?
Thank 743deborahf
Indiana
Level Contributor
1 review
4 of 5 stars Reviewed 2 weeks ago

Motel was conveniently located to I-64 which made getting Downtown and to other destinations we wanted to go to very easy. We opted not to have daily room service but housekeeping staff gladly exchanged towels/wash cloths for us. Breakfast selections were very good but might have been nice to alternate bacon/sausage daily rather than sausage all three days. If you... More 

Review collected in partnership with Best Western

Helpful?
Thank BullDawgFan-1
rossendale
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We arrived early and we were immediately checked in. Super friendly staff throughout. Bedroom clean and spacious 1 huge bed. Fridge, microwave and TV. We will definitely be searching out more best westerns along the route.

Helpful?
Thank vikkiuk2006
Lithonia
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Outstanding experience, accommodations were perfect we had a tour bus of 56, the staff was well prepared the rooms were all prepared clean, we all had enough of everything. Breakfast was great. Not one compla from anyone in our our group. Hotel manager Susan Smith was the best in assisting in the preparations. All I can say is thank you... More 

Helpful?
Thank Roland N
JPManagement, Manager at BEST WESTERN Executive Hotel, responded to this review

What a wonderful review, Roland N.! Thank you so much for your kind words. Our staff work around the clock to ensure you have the best experience possible while staying with us and are elated to hear they’ve left a good impression on you. Tour busses are a favorite of ours; smiling faces, early morning conversations and hearing about travel... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Nothing but Great Comments regarding our stay. From the GM - Susan, to ALL of the staff, they made us feel more than welcome. 'Outstanding Cooperation with the Tour Lead'. "Bus group check in - NO Line" - They made a great impression upon us... Kevin N.

Helpful?
1 Thank Kevin N
JPManagement, Manager at BEST WESTERN Executive Hotel, responded to this review

Thank you so much for your kind words, Kevin N.! We value being able to provide fantastic experiences for our distinguished guests and thank you for recognizing us for doing so. Your group was fantastic, from the moment you chose the Best Western Executive Hotel until the moment we had to part ways; we’d be happy to have your group... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent Facilities. Gracious service . The rooms were clean and the staff was friendly and cooperative they assisted with directions around the facility eating places for recreational activity The Breakfast service quickly fresh and a variety of choices are all types of diets and they opened promptly at 6:30 a.m.

Helpful?
1 Thank Karen N
JPManagement, Manager at BEST WESTERN Executive Hotel, responded to this review

Way to go, Karen N.! You’ve managed to touch on quite a few things here at the Best Western Executive Hotel. Our front desk makes sure each guest is treated with the utmost respect and a friendly attitude at all times, our housekeepers keep your rooms tidy and efficient and if you aren’t keen on our plethora of free breakfast... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Convenient West End Location. ... more   less 

Additional Information about BEST WESTERN Executive Hotel

Address: 7007 West Broad Street, Richmond, VA 23294
Location: United States > Virginia > Richmond
Price Range: $91 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Executive Hotel 2.5*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Hotwire, Priceline, Hotels.com, Travelocity, Expedia, Best Western + Iniative and Orbitz so you can book your BEST WESTERN Executive Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Richmond
Richmond Best Western
Hotel Style:
#20 Business Hotel in Richmond
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