We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Richmond

Show Prices
#12 of 88 Hotels in Richmond
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Four Points by Sheraton Richmond
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

624 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 618: English reviews
Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

I always stay here when traveling through area. For whatever reason Spg has been transitioning it from a Sheraton to a four points. Pool was in process of being cleaned last weekend. Rooms were being upgraded with AC units and we had an issue but the front desk was more than willing to accommodate us. James the maintenance man was... More 

Helpful?
Thank dpalladino
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

dpalladino Thank you for taking the time to tell us about your stay. We are so happy to hear that our front desk staff and James helped resolved your issue to your satisfaction. Your comfort and happiness is always our number one priority. It was a pleasure having you here and we look forward to seeing you soon. More 

Chapel Hill, North Carolina
1 review
4 of 5 stars Reviewed 3 days ago NEW

They are currently renovating and updating the hotel. It looks very nice, we were only disappointed that we were not told we did not have access to the pool; the outside had been damaged by weather and the inside was under construction. Dogs are allowed and we enjoyed getting to pet everybody's pooches! At breakfast Samo was very attentive and... More 

Helpful?
Thank Rachel M
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Rachel M Thank you for taking the time to tell us about your stay. It is our sincere apology that you were not able to access the pool and it is under renovation. We hope that you will come back to see the finished product when our renovation is complete. All of your comments will be taken into great consideration... More 

Richmond, Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

I was the day-of coordinator for a wedding in July 2016 and I just wanted to point out wonderful the entire staff was for this special day! Peter Travis, the Director of Catering, was so awesome to work with the months before the wedding - so accommodating, professional and kind! His staff: Lorraine, Sandra Q., Sandy, Albert, Juan and Samo... More 

Helpful?
Thank ClassicAngela
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

ClassicAngela Thank you so much for taking the time to tell us about your stay. We are so happy to hear that Peter and the rest of our staff took such great care of your guest. Your happiness and satisfaction is always our number one priority. It was a pleasure having you here and we look forward to seeing you... More 

Norfolk, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Our cable went out and the maintenance man James went out of his way to diagnose the problem and repair it. Thanks, man. We can't wait to see the finished indoor \ outdoor pool when it is completed. The super cool pet policy is our favorite feature.

Helpful?
Thank jevanslocal285
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

jevanslocal285, Wow!!! Thank you for taking the time tell us about how satisfied you were with how James handled your issue. You are always our first priority. We are so honored you chose to stay with us. It was a pleasure having you here and we look forward to seeing you soon. More 

San Antonio, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very comfortable rooms, bed, nice staff. The only problem encountered was I didn't know I needed to SCHEDULE a trip to the airport. I was told I couldn't catch the shuttle because I did not make an appointment and the night staff failed to inform me even though I told them I had a 5:45 flight in the morning. I... More 

Helpful?
Thank Angela L
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Angela L, Thank you for taking the time to tell us about your stay. We are happy to hear how nice and accommodating our staff was. Management is looking into the situation with our shuttle service. Thank you for staying with us and we look forward to seeing you soon. More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We recently stayed for two nights for a wedding. Staff is very friendly and helpful. Kia in the restaurant is the best! Rooms were clean, buffet breakfast was pretty typical, but good. They were undergoing renovations of the indoor/outdoor pool which the kids were pretty bummed about. Otherwise, enjoyed our stay! Would definitely stay here again.

Helpful?
Thank 74Tele
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

74Tele, Thank you for taking the time to tell us about your stay. We are so happy to hear how great Kia in our restaurant was during your visit. It was an absolute pleasure having you here and our Four Points family look forward to seeing you soon. More 

Roanoke, Virginia
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Excellent service from front desk Miss Monica and the servers Sandra and Sandy. Everyone was very friendly and professional . Lovely landscape and beautiful pool area and small pond with ducks. Also, very important, it is a pet friendly hotel.

Helpful?
Thank Ingrid D
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thank you for taking the time to tell us about your stay. It is a pleasure to hear how accommodating Monica, Sandra and Sandy were during your visit. Your happiness is always our first priority. We truly enjoyed having you here and we look forward to seeing you in the future. More 

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 1 week ago

Upon checking in, there were issues with the room temperature and the air conditioning in my room. I'm a person that cannot function when I'm hot and we've had 100 degree days. I was even considering finding another hotel. James, with Maintenance, was accommodating beyond words. He came up and tried to do everything he could to increase the air... More 

Helpful?
Thank KimmyinDC
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thank you so much for the review! It is absolutely wonderful to hear our staff did such an excellent job. James will be thrilled to hear about the compliments. We look forward to seeing you again soon! More 

Cruising on a sailboat in FL Keys
Level Contributor
87 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a recently renovated property and it is at the top of the Four Points brand. The rooms are spacious and the shower is first rate. Lots of hot water with excellent pressure. The HVAC is thermostatically controlled high end window units which are quiet and efficient. The internet works well and the fridge and microwave are nice additions.... More 

Helpful?
Thank DocFraud
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thank you for taking the time to tell us about your stay. It is a pleasure to hear how accommodating Samo and the rest of our staff was during your visit. Your happiness is always our first priority. We truly enjoyed having you here and we look forward to seeing you in the future. More 

New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

I enjoyed he best breakfast with Kia. We had a great conversation. She also a wonderful waitress and I look forward to seeing her on my next stay. Look for her she's the tall beautiful young lady and she calls herself "Kia like the car".

Helpful?
Thank goldmemberboo
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

GoldMemberboo, Thank you for the taking the time to tell us about your stay. We are so elated to hear how wonderful Kia was. We are very grateful to have her apart of our team. It was truly a joy having you here and we look forward to seeing you soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

87 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (76)
Viewed
Bathroom (9)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (24)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (2)
Viewed
Dining (1)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (3)
Viewed
Business Center/Function Rooms (1)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Richmond hotels
12.6 mi away
Four Points by Sheraton Richmond Airport
0.3 mi away
BEST WESTERN PLUS Governor's Inn
8.1 mi away
Hampton Inn & Suites Richmond/Glenside
Show Prices
Show Prices
Show Prices
1.2 mi away
Hyatt Place Richmond / Arboretum
10.7 mi away
HYATT House Richmond-West
HYATT House Richmond-West
#5 of 88 in Richmond
4.5 of 5 stars 553 reviews
1.0 mi away
DoubleTree by Hilton Richmond-Midlothian
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Where You Want to Be. In a fast-growing county in southeast Virginia, the Four Points by Sheraton Richmond is located among beautifully landscaped grounds, walking paths, and serene lakes. Despite our private setting, we are still conveniently situated just five minutes from two major shopping centers, 15 minutes from Richmond's lively downtown, and about 20 miles from Richmond International Airport (RIC). This great location puts city attractions like the University of Richmond and the Fan District just outside our door. All in One Place. Starting with the warm atmosphere of our lobby, we always have your comfort in mind. Make a splash in our indoor/outdoor pool, spend time with family and feed the ducks at our scenic pond, and enjoy an energizing workout in our fitness center. Enjoy delicious meals and drinks in our restaurant and lounge. For meetings and events of all sizes, we offer nearly 8,000 square feet of function space, and a business center provides support services. Home away from Home. Our inviting guest rooms and suites have everything you need for a great stay. Warm earth tones create welcoming environments for business and leisure guests alike. Take care of work at a spacious desk with High Speed Internet Access, relax in front of a flat screen TV, and get a good night's sleep in a Four Points signature bed. ... more   less 

Additional Information about Four Points by Sheraton Richmond

Address: 9901 Midlothian Tpke, Richmond, VA 23235-4813 (Formerly Sheraton Richmond Park South Hotel)
Location: United States > Virginia > Richmond
Price Range: $112 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Richmond 3.5*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Starwood, Expedia, Booking.com, Priceline, Hotwire, Hotels.com, Odigeo and Travelocity so you can book your Four Points by Sheraton Richmond reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Richmond
Richmond Sheraton
Hotel Style:
#4 Green Hotel in Richmond
#8 Best Value Hotel in Richmond
#19 Romantic Hotel in Richmond
#22 Business Hotel in Richmond
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay