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Four Points by Sheraton Richmond

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9901 Midlothian Tpke, Richmond, VA 23235-4813
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (144)
Room & Suite (49)
Dining (12)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Richmond
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 87 hotels in Richmond
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Where You Want to Be. In a fast-growing county in southeast Virginia, the Four Points by Sheraton Richmond is located among beautifully landscaped grounds, walking paths, and serene lakes. Despite our private setting, we are still conveniently situated just five minutes from two major shopping centers, 15 minutes from Richmond's lively downtown, and about 20 miles from Richmond International Airport (RIC). This great location puts city attractions like the University of Richmond and the Fan District just outside our door. All in One Place. Starting with the warm atmosphere of our lobby, we always have your comfort in mind. Make a splash in our indoor/outdoor pool, spend time with family and feed the ducks at our scenic pond, and enjoy an energizing workout in our fitness center. Enjoy delicious meals and drinks in our restaurant and lounge. For meetings and events of all sizes, we offer nearly 8,000 square feet of function space, and a business center provides support services. Home away from Home. Our inviting guest rooms and suites have everything you need for a great stay. Warm earth tones create welcoming environments for business and leisure guests alike. Take care of work at a spacious desk with High Speed Internet Access, relax in front of a flat screen TV, and get a good night's sleep in a Four Points signature bed.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Center with Internet Access
Parking
Wifi
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English
Hotel links
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Location

Full view
38Car recommended
Grade: 38 out of 100
27Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
957Reviews5Q+A100Room tips
Traveler rating
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Popular mentions
nomojabo wrote a review Nov 22
Arden, North Carolina36 contributions9 helpful votes
I recently had the pleasure of staying at this beautiful property. This trip was purely rest and relaxation. The first thing I noticed when I pulled up was the abundance of parking spaces. When I walked thru the door the manager on duty greeted me like I was the King of Siam. While checking in he noticed my requests and immediately fulfilled those requests. When I opened the door to my Suite it was like walking into a villa. The room was beautiful and everything clean and fresh yes you could smell the sweet smell of the fabric softener used on the clean and recently replace comforter. I the bed was like sleeping on a cloud. The next morning went to breakfast which was included in the reservation and had one of the best sit down breakfast I’ve had since the COVID-19 Pandemic began. The young man serving made sure I had anything I wanted before I even asked Checking out was even better than checking in. The young lady at the desk asked if she could send someone to the room to make sure I had not forgotten anything. That was the first time anyone has asked that PS: I do forget a lot lol. Overal my experience was very exhilarating and I will visit this property again when in the Richmond area.
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Date of stay: October 2020Trip type: Traveled as a couple
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atsirkb wrote a review Oct 2020
Washington DC, District of Columbia1 contribution1 helpful vote
The person who checked me in was very friendly, however, the mask policy for guests is not enforced. Four guests checked in at the same time and none of them were wearing masks. I would never have made a reservation here if I knew the mask policy was optional.
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Date of stay: October 2020Trip type: Traveled with family
1 Helpful vote
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Jennifet wrote a review Sep 2020
2 contributions
Front desk was super friendly- great check in. Facilities are very nice. Enjoyed breakfast in the restaurant and drinks later at night. Room was super clean. Great stay overall and lots to do around hotel- like location. There are walking trails behind the hotel which was really nice as well
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Date of stay: September 2020Trip type: Traveled with family
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Joe wrote a review Aug 2020
3 contributions
My significant other and I booked last minute at this hotel due to the fact we were in town visiting and it had become to late to drive back. We checked in and returned from picking up food and our tv did not work. We then had to change rooms. Exhausted my significant other went to take a shower and while in the shower the ceiling fell in over the shower and a hole with mold was exposed. Absolutely disgusting!!
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Vincent Ridley, General Manager at Four Points by Sheraton Richmond
Responded Aug 21, 2020
Greetings Joe12319, I am in receipt of your review here on Tripadvisor. I am disappointed that you feel that this was the "Worst Marriott Stay Ever" What you experienced is not indicative of who we are and what we are about here at Four Points Richmond location. Our goal is to ensure that every guest is comfortable and that the service received is at the value perceived. With that being said I too am disappointed. if you recall we zeroed out the balance for your stay. And I personally gave you my card to email me when you are coming back to area so that I can give you and your significant other a free night stay on us. In your review I see the bad, but I didn't see the acknowledgement of the resolution that was given.
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Caymanmike wrote a review Jul 2020
4 contributions
Since our daughter decided to go to University of Richmond, we have been frequent visitors at this hotel. Each time we visit we are reminded about how top-notch the people, the cleanliness, the facility and staff are to their guest. Mark Cahal at the front desk greeted us each evening with a smile, some conversation, and some water bottles to take to our room. Jashon was our waiter each morning for breakfast and was a joy to see his smiles as we approached the restaurant. Although, they don’t have the hot and cold buffet anymore which was always a treat. They still have a cook to order breakfast that is prepared very carefully. The eggs and bacon were absolutely the best each morning and the fresh fruit was not out of a can. They have recently upgraded their video and TV selection and made it much easier to navigate and more relevant. They were just opening the hotel after the virus shut down when we arrived. The staff was well trained and all of the cleaning and social distancing is being practiced. We will continue to go back to the location because the people there care and make their guests feel like they are staying at the Ritz Carlton.
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Date of stay: July 2020Trip type: Traveled with family
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PRICE RANGE
$105 - $184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton richmond, richmond sheraton
FORMERLY KNOWN AS
Sheraton Richmond Park South Hotel
LOCATION
United StatesVirginiaRichmond
NUMBER OF ROOMS
194
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Frequently Asked Questions about Four Points by Sheraton Richmond
Which popular attractions are close to Four Points by Sheraton Richmond?
Nearby attractions include Shamrock Pub (0.3 miles).
What are some of the property amenities at Four Points by Sheraton Richmond?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Four Points by Sheraton Richmond?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Four Points by Sheraton Richmond?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Richmond?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Richmond?
Conveniently located restaurants include Pepe's Mexican Restaurant, Hiro Sushi, and Taste of India.
Are there opportunities to exercise at Four Points by Sheraton Richmond?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Four Points by Sheraton Richmond?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Points by Sheraton Richmond?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Points by Sheraton Richmond offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Four Points by Sheraton Richmond?
Many travelers enjoy visiting St. John's Episcopal Church (8.9 miles), Virginia Capitol Building (8.0 miles), and Maggie L. Walker National Historic Site (8.3 miles).