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Four Points by Sheraton Richmond

#12 of 88 Hotels in Richmond
GreenLeadersBronze level
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Four Points by Sheraton Richmond
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611 Reviews from our TripAdvisor Community

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Showing 605: English reviews
Richmond, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

Overall very pleased with this venue and it will definitely be the next site of quarterly meetings. Attendees rated the venue 9 out of 10 overall, and one stated that it was the best lunch and best venue we've been. The staff was immensely helpful and accommodating, from dealing with Megan, Beth and Denise in sales, to the assistance received... More 

Helpful?
Thank deanneralston
Fuquay-Varina, North Carolina, United States
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Most of the people here were great. The front desk staff, the waitresses at the restaurant, very nice and welcoming. We stayed here because we had to choose from a list of Hotels for the Brine National Games. We were a little surprised by the condition of the property compared to the website. I noticed the 5th floor was in... More 

Helpful?
Thank Michelle G
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

So Torn, Thank you for taking the time to tell us about your stay. It is our sincere apology that your experience in our restaurant was not to your satisfaction. We are nearing the end of a complete renovation and we hope that you will come back and visit to see the results. It was a pleasure having you here....Thanks... More 

Niceville, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have stayed at this hotel on two separate occasions was greeted by a kind, courteous, and friendly front desk worker named Bella. She assisted us with all requests even upgrading a room due to a couple of extra guests(my kids) that we weren't expecting to come. The hotel was clean and accommodating for our needs and would recommend it.

Helpful?
Thank Hospadmoper
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Hospital Worker, Our Four Points Family sincerely thanks you for taking the time to tell us about your stay. It is a pleasure to hear how welcoming Bella was as your happiness is always our first priority. We are so glad we were able to accommodate you and your additional guest. We enjoyed having you here and we look forward... More 

North Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 4 days ago NEW

I came for my class reunion, the room was very clean and comfortable. The front desk staff was super nice especially Jasmine. Always greeted us with a warm smile and patience. Be sure to get the breakfast buffet, the food was great.

Helpful?
Thank e2dawg
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thank you so much for the review! It is absolutely wonderful to hear our staff did such an excellent job. Jasmine will be thrilled to hear about the compliments. We look forward to seeing you again soon! More 

Oakton
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for a softball tournament. Room was very comfortable and clean. The indoor pool looked nice, although we didn't use it. I would have preferred a hot tub. "Interior" rooms that surround the indoor pool can be a bit noisy. It's very close to the airport, but aircraft noise was not an issue. Must not be on the flight... More 

Helpful?
Thank Steven K
Nassau County, NY
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

My son had a lacrosse tournament and this was one of the recommended hotels. I had never stayed in a Four Points so I thought I'd give it a try. The lobby was neat. The front desk person checking us in gave the vibe that there were more than just 4 points of why she didn't want to be there.... More 

Helpful?
Thank Victoria B
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Victoria, We would like to thank you for taking the time to tell us about your stay. We have passed on this information to management and we are taking it into full consideration. We look forward to seeing you next time your in town. More 

1 review
3 of 5 stars Reviewed 1 week ago

The place itself was okay. Nothing to fancy, but not horrible. A/C wasn't working like I would had liked, but it got the job done. I will say this about the place, the employees are fantastic, our housekeeper, Kendra, was amazing. I asked for quiet a few things (was with my toddler) and she was always more than kind about... More 

Helpful?
Thank Johnnie W
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Johnnie, we would like to thank you for taking the time to tell us about your stay. It is our sincere regret that it did not meet your expectations. However, we will assure you that your comments have been recognized. We have passed on this information to management and we are taking it into full consideration. More 

Norfolk, Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Excellent customer service from all hotel employees - Especially from KIA and Samo our dining hosts. Their warm sincere stimulating conversation while hosting and serving other guest was nothing less than amazing and heartwarming. I'll be remised if I did not give kudos to the chef for his preparation of my spectacular vegetable seafood cheese omelet.

Helpful?
Thank Burchie06
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thank you so much for your 5 –star review! We are very pleased to hear such great feedback from your stay. A special thank you for recognizing Kia, Samo and our chef! We will be sure to share your kind comments. Thank you again for your compliments and we look forward to seeing you on your next trip to Richmond! More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Clean Friendly Amazing staff at the front desk Monica helped so much get my room right! I had issues with points, and she resolved them quickly and efficiently Free breakfast free wifi. Clean bathrooms !

Helpful?
Thank emheff
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

We really appreciate you taking the time to tell us about your stay. On behalf of our team, we appreciate your nice comments regarding Monica and her efficiency with resolving any issues. Thanks for choosing to stay with us and we look forward to seeing you again soon! More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Another great stay at Four Points. I feel everyone goes out of their way to make me feel great there. But I would like to give a special thank you to Yarilis and Stan. I don't know how they do it but they always remember me and know how to make me feel special.

Helpful?
Thank vtch786
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thank you for the 5 Star Review! We sincerely appreciate you taking the time to tell us about how much you enjoy your stays with us. Its a pleasure to hear your compliments to our staff. It was an honor having you here and we do look forward to seeing you again next time. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Where You Want to Be. In a fast-growing county in southeast Virginia, the Four Points by Sheraton Richmond is located among beautifully landscaped grounds, walking paths, and serene lakes. Despite our private setting, we are still conveniently situated just five minutes from two major shopping centers, 15 minutes from Richmond's lively downtown, and about 20 miles from Richmond International Airport (RIC). This great location puts city attractions like the University of Richmond and the Fan District just outside our door. All in One Place. Starting with the warm atmosphere of our lobby, we always have your comfort in mind. Make a splash in our indoor/outdoor pool, spend time with family and feed the ducks at our scenic pond, and enjoy an energizing workout in our fitness center. Enjoy delicious meals and drinks in our restaurant and lounge. For meetings and events of all sizes, we offer nearly 8,000 square feet of function space, and a business center provides support services. Home away from Home. Our inviting guest rooms and suites have everything you need for a great stay. Warm earth tones create welcoming environments for business and leisure guests alike. Take care of work at a spacious desk with High Speed Internet Access, relax in front of a flat screen TV, and get a good night's sleep in a Four Points signature bed. ... more   less 

Additional Information about Four Points by Sheraton Richmond

Address: 9901 Midlothian Tpke, Richmond, VA 23235-4813 (Formerly Sheraton Richmond Park South Hotel)
Location: United States > Virginia > Richmond
Price Range: $115 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Richmond 3.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Sheraton Richmond
Richmond Sheraton
Hotel Style:
#4 Green Hotel in Richmond
#19 Romantic Hotel in Richmond
#22 Business Hotel in Richmond
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