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Richmond Marriott

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#17 of 85 Hotels in Richmond
Certificate of Excellence
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585 Reviews from our TripAdvisor Community

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Showing 582: English reviews
Boca Raton, Florida
Level Contributor
79 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is conveniently located next to the Downtown Convention Center The staff was helpful and very professional My main issue is the plumbing in the bathroom. The tub water was the worse it was hard to get a forceful flow

Helpful?
Thank Hugh_Albright
Chad L, Manager at Richmond Marriott, responded to this review

Hello Hugh_Albright and thank you so much for taking time to review your stay at the Richmond Marriott. It is great to hear that you found our staff to be friendly and helpful but we do apologize for the issue with the tub water pressure. We will certainly follow up with our engineering team to see that the water pressure... More 

Livingston, Alabama
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We came to Richmond for a friends wedding. We wanted a place close to the downtown church. It was a perfect location. The cab ride from the airport is about 30 dollars plus tip. The bed is comfortable and the staff have been friendly

Helpful?
Thank alabama_number_1
Chad L, Manager at Richmond Marriott, responded to this review

Hello alabama_number_1 and thank you so much for staying with us here at the Richmond Marriott Downtown! We are so glad to hear that everything was spectacular with your stay and you enjoyed your room and our friendly staff. We certainly hope to see you again soon when you travel back to Richmond. Kind Regards, Chad Lobner Assistant General Manager More 

Pittsburgh, Pennsylvania
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at this property fairly often and it always meets or exceeds my expectations. It starts with the valet in the parking area who are genuine when they welcome you and continues to the front desk agents. In the Concierge Lounge there is Dawn who is one of the best parts of the hotel. She is bright and bubbly... More 

Helpful?
Thank psubloch
Chad L, Manager at Richmond Marriott, responded to this review

Thank you very much psubloch for the spectacular review! I am so glad to read on how much you enjoy your stays here at the Richmond Marriott and share with your fellow travelers how great Dawn is in the Concierge Lounge. We are so lucky to have such an amazing staff and Dawn certainly exemplifies outstanding service. I will personally... More 

Level Contributor
66 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

PROS: - The hotel looks very swanky and has well-appointed features. The staff member at the front desk was incredibly courteous, even with an 8pm checkin. Each staff member I approached smiled and spoke to me both days I was there. - The free high speed wi-fi was very fast and efficient. I even streamed a couple of training videos... More 

Helpful?
Thank Dana S
Chad L, Manager at Richmond Marriott, responded to this review

Hello Dana S and thank you so much for the detailed review regarding your recent stay at the Richmond Marriott. It is so nice to hear that overall you had a great stay and enjoyed yourself. We so appreciate your kind comments and will be sharing them with the entire team so they can see how well they did. I... More 

Hanover, Pennsylvania
Level Contributor
112 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is in a good location in the city. We valet parked for $27 per day with in/out privileges. The lobby was inviting with a little water display. Our standard room was small, but accommodating. They placed us at the end of a hallway by my request. My room was a little stuffy when I first got there, but... More 

Helpful?
Thank tclark62
Chad L, Manager at Richmond Marriott, responded to this review

Hello tclark62 and thank you so much for your taking time to write a review of your recent stay at the Richmond Marriott. It is so nice to read that overall you enjoyed your stay and we cannot wait to welcome you back when you return to Richmond. Kind Regards, Chad Lobner Assistant General Manager More 

Deerfield Beach, Florida
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed one night in Richmond thinking we would have fun. We asked the front desk attendant about a nearby steakhouse and she directed us to walk for about 10 minutes. It took two blocks to realize we were in a neighborhood that might be dangerous - we did an about face and went to The Grotto across the street.... More 

Helpful?
Thank drmarion561
Chad L, Manager at Richmond Marriott, responded to this review

Hello drmarion561 and thank you so much for taking time to give your feedback regarding your recent stay here at the Richmond Marriott. You can be assured all reviews whether they be positive or negative are appreciated as it gives us the opportunity to focus on the issues that are guests are telling us are the most important. I will... More 

Gaithersburg
Level Contributor
131 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed here several times recently for business. Nice clean hotel with great staff. This hotel is centrally located, in Richmond. They have a great restaurant and a Starbucks in the lobby. My only comment on the down side is that they have the worst TV service. It pixelates and they don't get all the channels due to their... More 

Helpful?
Thank Pampar
Chad L, Manager at Richmond Marriott, responded to this review

Hello Pampar and thank you for taking time to review your stay here at the Richmond Marriott. I am pleased to read that overall you enjoyed your stay but am troubled by your comment about our TV service. I will be following up with Director of Engineering so that he may work directly with our TV provider and the issues... More 

Bear
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I love the Marriott brand and stay at their hotels frequently. My recent stay at the Richmond Marriott was less than desirable. My husband, daughter and grandson went to their pool on Saturday 09/03/2016 and it was very disappointing. The floor of the pool appeared to be lifting and my husband and daughter found the water to be dirty. They... More 

Helpful?
1 Thank Dawniedew
Chad L, Manager at Richmond Marriott, responded to this review

Hello Dawniedew and I am so sorry to hear about your experience. Further, I assure you the safety and security of our guests' is paramount to everything we do and I will personally investigate the issues you mentioned with the pool. We are extremely diligent and mandated to take readings every day throughout the day to ensure the pool is... More 

Fishersville, United States
Level Contributor
181 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed overnight while attending a concert at the coliseum. This hotel is within walking distance of the coliseum as well as the convention center. Nice rooms with good accommodations. Comfy bed, fridge, spacious, and nice bathroom. I have to say though, I didn't understand why there were plugs for charging phone on one side of bed and not the other?... More 

Helpful?
Thank Sherry A
Chad L, Manager at Richmond Marriott, responded to this review

Hello Sherry and thank you so much for the wonderful review and we are so glad that your enjoyed your stay and the location of the Richmond Marriott. We are so fortunate to be so neighbors with the Coliseum, Richmond Convention Center, The National, and so many other great Richmond destinations. I do appreciate the feedback regarding the power options... More 

Fishersville, Virginia
Level Contributor
122 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel is within easy walking distance of the coliseum. Used the mobile check in and was notified that our room was ready and since we were loyalty members, we received an upgraded room on the 11th floor, floor to ceiling window gave you a good review of the surrounding area. You can self park or there are several nearby garages... More 

Helpful?
Thank Thomas A
Chad L, Manager at Richmond Marriott, responded to this review

Hello Thomas, Thank you so much for staying with us and we are so glad that you enjoyed everything. We are so glad to hear that you enjoyed your stay and that we were able to upgrade you to one of our top floors. We cherish our Marriott Rewards members and do hope to see you again when your travels... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
T-Miller's Sports Bar & Grill
T-Miller's Sports Bar & Grill
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in the heart of downtown, the newly renovated Richmond Marriott offers a blend of luxury and Southern charm. Guests entering this award-winning hotel in downtown Richmond will enjoy prime location within steps of the Richmond Coliseum, the State Capitol Building, and CenterStage Theater, while being connected to the Greater Richmond Convention Center via skywalk. Guests will be greeted with a warm welcome to a stylish lobby that is highlighted by modern decor, a Starbucks Coffee Shop, and a concierge desk. The well-appointed guest rooms and suites offer stunning city views, Marriott's signature Revive(R) bedding, and flat-screen TVs with premium cable. The onsite T-Miller's Sports Bar & Grill provides a delicious menu of American favorites combined with craft beer and signature cocktails. Guests looking to head out for the evening can start off the night at the lobby's Liberty Bar, and take the complimentary shuttle to a number of diverse dining and entertainment venues. With over 26,000 sq. Ft. Of newly-renovated event space, this hotel also provides an excellent destination for hosting business meetings, corporate conferences, and wedding receptions in Richmond. Whether you are staying for business or taking a weekend getaway, the Marriott hotel is the perfect choice for your next trip to Richmond, VA. ... more   less 

Additional Information about Richmond Marriott

Address: 500 E Broad St, Richmond, VA 23219-1812
Location: United States > Virginia > Richmond
Price Range: $153 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Richmond Marriott 3.5*
Number of rooms: 410
Reservation Options:
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Also Known As:
Richmond Marriott Hotel Richmond
Marriott Richmond
Hotel Style:
#16 Romantic Hotel in Richmond
#17 Business Hotel in Richmond
#18 Family Hotel in Richmond
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