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Hyatt Place Richmond / Arboretum

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Hyatt Place Richmond \/ Arboretum
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340 Reviews from our TripAdvisor Community

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Showing 340: English reviews
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Richmond, Virginia
Reviewed yesterday NEW

Very nice stay. Accommodations were excellent and the staff was great. Unfortunately, there was a youth soccer event were the young guest were noisy inside and outside of the facility. Settled down around 2200hrs.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank stevecV1970JE
Lovettsville, United States
Reviewed yesterday NEW

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Thank leemS3368PX
Cloverdale, Virginia
Reviewed 1 week ago

Very nice place for the price! Loved the room, very roomy! :). Close to where we needed to be and other places to visit! Room was clean, had great amenities! Would definitely stay there again! Staff was very friendly!

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Thank loribD8776EX
Raleigh, North Carolina
Reviewed 1 week ago

The room was great the staff was great. Expect to drink and eat off site, many restaurants in the area to choose from. The on site food and drink options are dismal. We were impressed with the staff and their level of professionalism.

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Thank lewiss570
Detroit, Michigan
Reviewed 2 weeks ago via mobile

Was at this hotel while in the area on business. Convenient location to get to anyplace in Richmond...about a 15 minute ride to downtown. The hotel was clean but overall my stay was average. Desk staff seemed more interested in talking to each other than assisting customers. Breakfast was subpar. Old soft bananas, empty coffee one morning, sandwiches that looked...

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Helpful?
Thank red4476
Bluff City, Tennessee
Reviewed 2 weeks ago

I will definitely be staying here when I have business trips in this area. I do not have one negative comment. I would highly recommend this facility to my coworkers. I was impressed with the friendly staff.

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Thank genar270
Reviewed 2 weeks ago

My invoice was wrong and they just tried to nickel and dime me even though I was staying on Hyatt points. Finally got it partially fixed but it was a hassle. Hotel is basic and you would expect more friendly staff. The manager had a real chip on her shoulder and a bad attitude. I am a white male with...

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Thank Ken C
Alexandria, Virginia
Reviewed 2 weeks ago

First time at the Hyatt. We stayed for 4 nights due to an emergency and have asked for late check out on Thursday they only granted us 30 min. The bed is uncomfortable. Breakfast is ok. There's no complimentary coffee after breakfast like other hotels. Overall, the hotel is ok. Ask for a room away from the exit door.

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Thank mariarV2166HC
Culpeper
Reviewed 2 weeks ago

Spent two nights here and enjoyed the stay. No major problems and my room was great! Adequate TV channels but tv reception was not clear on multiple channels. Not in the room enough to complain or get it checked out. Used auto wake up call the first evening on the room phone - did not work. Likely my error, but...

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Helpful?
Thank vtcc64
Orlando, Florida
Reviewed 3 weeks ago

Very accommodating and friendly staff! Housekeeping was great with cleaning our room, front desk staff were amazing, 24/7 food service was excellent and convenient. Would highly recommend this hotel to anyone traveling to the Richmond area.

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Thank sleeplessinva
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Hyatt Place Richmond / Arboretum

Address: 201 Arboretum Place, Richmond, VA 23236 (Formerly AmeriSuites)
Location: United States > Virginia > Richmond
Price Range: $122 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond / Arboretum 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hotel Style:
#23 Family Hotel in Richmond
#24 Business Hotel in Richmond
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Place Richmond / Arboretum staff and other travelers.
3 questions
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over a year ago

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Questions? Get answers from Hyatt Place Richmond / Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not worth it. Manager has no idea about customer service”
 of 5 bubbles M6485SNkenc, 2 weeks ago | Read review
“Stay somewhere else”
 of 5 bubbles MabeltheDawg, Dec 5, 2016 | Read review
“I was on the top floor and heard music in the hall initially; however, once I shut the door,it was quiet.”
 of 5 bubbles RevSanWill, Sep 26, 2016 | Read review
“Get a top floor room that does not face the main road that runs behind the hotel.”
 of 5 bubbles GeorgiaGal09, Sep 20, 2016 | Read review
“The wifi is the worst I've experienced since the 1990s it was so slow it was ridiculous”
 of 5 bubbles michellehF8320CW, Jul 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question