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Hyatt Place Richmond / Arboretum

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Hyatt Place Richmond \/ Arboretum
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313 Reviews from our TripAdvisor Community

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Showing 313: English reviews
Reading, Pennsylvania
Reviewed yesterday NEWvia mobile

As Hyatt's go this one is just below expectations. The room was fantastic and the free breakfast was fine, however the small things were just not quite up with the competition.I would return though if visiting this location again.

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Helpful?
Thank Richard G
Maryland
Reviewed yesterday NEW

We stayed here for one night while in town for a party. This hotel shows signs of age, but it is well taken care of. Check in was easy. The staff was great. We had a nice suite but it was very compact. This is o.k. for one night, but anything longer would be harder to deal with. The hotel...

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Helpful?
Thank MsGME
Charlottesville, Virginia
Reviewed 3 days ago NEW

No microwave. I I am a bath person, but no bathtub - cramped shower only. I took my shower and wanted to heat up my supper while I dried my hair. No microwave in the room. I had to change out of my pajamas, ride down the elevator, find the one microwave for all the guests in the place, hang...

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Helpful?
1Thank MabeltheDawg
Acton, m
Reviewed 6 days ago NEW

My daughter and I were in over thanksgiving for a field hockey tournament. The hotel can clean and comfortable. Just wished there was more within walking distance for meals. We both enjoyed or stay away even though we were away from family over thanksgiving.

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Helpful?
Thank nancydI8360XM
Orlando
Reviewed 1 week ago

I commend the staff on their friendliness in greeting our arrival as well as during our stay, however, we were placed near the elevator and we had payed extra (for an upper floor). The guests were extremely noisy and our room seemed cramped with three people (we had a king with a gold out bed) The bathroom was clean and...

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Helpful?
Thank Hu20
Management response:

Thank you for choosing to stay with us at the Hyatt Place Richmond/Arboretum. We are sorry to hear your room was in a poor location, however, we are so pleased to hear you enjoyed our amenities. We would love for you to come back to stay with us. Thank you again for choosing Hyatt Place! Enjoy the rest of your...

Boone, North Carolina
Reviewed 1 week ago

Large semi-divided room and nice free breakfast. Enjoyed our visit for family thanksgiving. Quick check in and checkout. Clean room and breakfast area. TV reception was not very good on most channels.

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Helpful?
Thank herseyf
Management response:

Thank you for choosing to stay with us at the Hyatt Place Richmond/Arboretum. We are so pleased to hear you enjoyed our amenities. We are working on getting our media corrected for your next stay. We would love for you to come back to stay with us. Thank you again for choosing Hyatt Place! Enjoy the rest of your Holidays!...

Watertown, New York
Reviewed 1 week ago

Other than checking in our stay was very nice. I had reserved 3 rooms with double queen beds. When we arrived we were told that those rooms were not available and that we could have rooms with a single king bed. This was not acceptable to us. We were traveling with families and needed the two beds in at least...

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Helpful?
Thank Amy B
Management response:

Thank you for choosing to stay with us at the Hyatt Place Richmond/Arboretum. We would like to formally apologize for not being able to accommodate the rooms you had reserved for your stay. However, we are glad that we were able to make you comfortable during your stay. Unfortunately, this was an inventory issue. This is an issue that is...

Syracuse, NY
Reviewed 1 week ago

We stayed here for three nights. When we walked into our room, my husband thought we must have gotten the wrong one because it was so nice! The room is very large, with a kitchenette, seating area with large comfy sofa, swiveling large tv, huge bed and large bathroom area. And all for under $100 a night when I booked...

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Helpful?
Thank CMTravelers
Management response:

Thank you for chosing to stay with us at the Hyatt Place Richmond/Arboretum. Although we are not directly in the city, we are convient to many shops and restaurants. We are so pleased that you enjoyed your stay with us! We hope that you choose to stay with us again! Thank you again for choosing Hyatt Place! Enjoy the rest...

Virginia Beach, Va
Reviewed 2 weeks ago

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Helpful?
Thank Cresent75
Management response:

Henderson, North Carolina
Reviewed 2 weeks ago

Easy checking and check out process. Rooms were clean and breakfast is provided. Coffee available at all times and light snacks were available for a few $. Rooms are comfortable with mini fridges and counter with sink.

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Helpful?
Thank JacamoJ
Management response:

Thank you for chosing to stay with us at the Hyatt Place Richmond/Arboretum. We are so pleased to hear you enjoyed our amenities. We would love for you to come back to stay with us. Thank you again for choosing Hyatt Place! Enjoy the rest of your Holidays! Hyatt Place Richmond/Arboretum

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Richmond / Arboretum

Address: 201 Arboretum Pl, Richmond, VA 23236-3485 (Formerly AmeriSuites)
Location: United States > Virginia > Richmond
Price Range: $93 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond / Arboretum 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hyatt Hotels Corporation, Travelocity, Priceline, Odigeo and Cancelon so you can book your Hyatt Place Richmond / Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hotel Style:
#23 Family Hotel in Richmond
#24 Business Hotel in Richmond
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Place Richmond / Arboretum staff and other travelers.
3 questions
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over a year ago

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Questions? Get answers from Hyatt Place Richmond / Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay somewhere else”
 of 5 bubbles MabeltheDawg, 3 days ago | Read review
“I was on the top floor and heard music in the hall initially; however, once I shut the door,it was quiet.”
 of 5 bubbles RevSanWill, Sep 26, 2016 | Read review
“Get a top floor room that does not face the main road that runs behind the hotel.”
 of 5 bubbles GeorgiaGal09, Sep 20, 2016 | Read review
“The wifi is the worst I've experienced since the 1990s it was so slow it was ridiculous”
 of 5 bubbles michellehF8320CW, Jul 23, 2016 | Read review
“Don't go on the first floor.”
 of 5 bubbles colleenm26, Jun 9, 2016 | Read review
5 of 5
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