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The property is clean, well maintained and centrally located. However, as an elite platinum member, I am disappointed. I have stayed at the property at least 10 times in the last 6 months for business, and was only upgraded once (and I had to request...More
Response from Beverly B, Manager at Courtyard Richmond Northwest/Short Pump
Good day Foxwood,
Thank you for your comments. Thank you also for your Platinum Elite membership with Marriott Rewards.
Platinum members get to choose their gift at check in. These gifts do include our market sundry items. Upgrades are done according to availability.
Check in was quick. The man that checked us in was very nice. He worked the night of August 12th. I wish I could remember his name. The room was nice and very clean. The bed was very comfy. The only problem we encountered was...More
I visited this hotel on a business trip and stayed there for a number of weeks. I requested a room with a balcony and they obliged. The fitness and pool area where basic but sufficient. The staff was very friendly and the hotel was clean...More
While we were here only one night, it was comfortable and clean. The bed was first class with good quality linens and pillows. The room was meticulous and well furnished. The front desk staff was friendly and helpful. Of course, they have breakfast available for...More
The hotel rooms are clean and okay. Everyone on the staff was nice and helpful. The price is high compared to other high Mid-Range hotels like Omni in downtown. The location and free parking are a plus.More
Response from Jordan C, Manager at Courtyard Richmond Northwest/Short Pump
Thank you for taking the time to share your comments regarding your recent stay at the Courtyard Richmond Northwest/Short Pump.
While we are glad that you were pleased with the location and free parking, we are very sorry that you found the price...More
$109 - $190 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Richmond Northwest Hotel Richmond ,