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Delta Hotels by Marriott Richmond Downtown

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555 E Canal St, Richmond, VA 23219-3837
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (267)
Room & Suite (109)
Dining (14)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Delta Hotels by Marriott Richmond Downtown
Updated 06/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 87 hotels in Richmond
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Experience the NEW Delta Hotels by Marriott Richmond Downtown! Our hotel features rooms with beautiful views of the James River, spacious indoor pool, 24/7 fitness center, fast free Wi-Fi, microwave & fridge, in-room safe, onsite parking & complimentary downtown shuttle. We are located near many of the city’s top businesses, such as Federal Reserve Bank, CoStar, SunTrust, UPS, VA Biotech Park, Dominion Energy & VA Commonwealth University; and are just minutes away from the VA State Capitol, Coliseum and Richmond Convention Center. Just outside our doors is Brown’s Island, host to many festivals and where you can embark on the best urban whitewater rafting & mountain biking in America! Delta Hotels Richmond Downtown is within walking distance of American Civil War Center, Altria Theatre, Dominion Arts Center & The National. Our over 13,000 sq. ft. event space is perfect for meetings, conventions, weddings & more.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Center with Internet Access
Valet parking
Paid private parking on-site
Wifi
Paid internet
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Vending machine
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish, Polish
Hotel links
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1,275Reviews18Q+A100Room tips
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Popular mentions
Vivian wrote a review Aug 2020
Montclair, New Jersey, United States5 contributions2 helpful votes
Good clean hotel and well maintained especially with the pandemic. The day we checked in we saw the manager taking stock of the halls and rooms so he seemed very engaged with the upkeep. The room itself is large enough and bathroom is modern. The area is sort of remote in the outer business district and parking is in the back of the building and offered for $15 daily. The front desk personnel are very helpful and accommodating. I would recommend this hotel .
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Scott Jones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded Aug 31, 2020
Thank you ttiop for taking the time to provide your valuable feedback. Delta RVA truly believes in a team effort is needed to be successful. Again thank you and please return again soon.
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mightygiants71 wrote a review Apr 2020
Mechanicsburg56 contributions13 helpful votes
The hotel was our home base for a few days for an event at the convention center. We walked to a few local pubs which was essential during downtime. The hotel staff was all very well dressed in uniform and welcoming every time. They really tried to keep the hotel clean and offer a good product for guests. During our stay, we had to move rooms one night due to a noisy guest. The hotel staff was able to move us to another room as the hotel was close to capacity. The parking garage was great with in and out privileges. The downtown area, though quiet on the weekend, is very well kept up. I see the city on the rise.
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Date of stay: February 2020
Value
Service
Sleep Quality
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Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded Apr 14, 2020
Thank you mightygiants71 for taking the time to provide your valuable feedback. We are looking forward to the day you are able to return for another wonderful weekend stay. Stay safe.
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Jessica wrote a review Feb 2020
1 contribution
I honestly can not say enough good things about this Hotel. Their employees are top notch from the front desk to the waitstaff and the shuttle driver. I booked online and called ahead for some ideas for an Anniversary trip for my husband and I. I initially spoke with NouNou and she was so personable and happy to help me plan our trip, she took care of us with upgrades to make our experience the best possible too. I called ahead of us checking in the next day too to see if we could check in early and Alainna was just as great helping us have the very best experience. Upon checkout I got to thank both of them in person and they are just great. Thomas was our shuttle driver and he was also great, he went out of his way to make sure we found the best restaurant and gave us recommendations. The room was just amazing too with views of both the river and the city. We took a trip down to the hot tub late night and it was nice and clean even though there had just been 8 kids playing in there 30min prior. Breakfast buffet and Mimosas were a great way to end our stay. The hotel is beautiful too. Don’t think twice about booking here, it is the best. Can’t wait to go back again. Thank you Delta for an overall great experience!
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded Mar 2, 2020
Thank you Richmondovernight for taking the time to share you feedback and review. Our team will be excited to hear about your Fantastic Night and will be looking forward to your return.
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lexus7831 wrote a review Feb 2020
Fredericksburg, Virginia448 contributions87 helpful votes
As many other reviews have stated incredibly customer friendly staff. Our first time at Delta hotels. We are Titanium Marriott members so we are picky about where we stay. Nice lobby front desk staff were training new girl. We went to purchase a few sodas and asked about water being in our room. She didn't know but said we could come back down and get some from the fridge in the market. I said I really didn't want to go 13 floors up to have to only come back down. One of the other gentlemen staff stepped in and provided us cold water bottles provided to all guests and away we went. Thank you sir for your assistance! Our room overlooked the River and was just like the picture on line. Sofa and bed were very comfortable nice size TV and yes there was water in the room. We left for the bar to have drinks and stayed for dinner. Preston was incredibly knowledgeable and we were fortunate to have picked up some more hotel information from him regarding this hotel. We didn't know menu's are on the TV, hotel trying to reduce paper use. Food was very well prepared and the bar and lounge was very comfortable. Our room was spotless and I appreciated my extra pillows being brought up. Our room had a safe, refrigerator and microwave, coffee maker. Desk area as well as a small livingroom. Towels appeared new and soft, loved shower only but the faucet was loose. Flooring was wood, carpet and tile. Love the hooks on the wall for coats. Only negative issues was room service for breakfast from the card menu you hang on door. It was brought in a to go bag, to go milk, juice, coffee and cereal. We didn't select to go on the card. Probably should have ordered on the TV menu. Valet was a bit strange upon arrival. There were shuttle vans 1/2 blocking the drive. There was a maintenance guy working on something and a guy watching him. We got out of the car and were looking for the main entrance and the guy asked us if we needed valet. I didn't know he was with hotel at first then took our information and provided us a ticket. Next day car brought around and as we were driving items in my console were shifting around. I looked inside to find my Emergency knife was gone. I saw the bright orange handle as I left my vehicle the day we arrived. Once home I wanted to check the garage to be sure I was not mistaken. I was a bit taken back by this happening and we did a car check once we stopped on the way home . We had over 50 hotel stays this past year and nothing taken before and we usually valet. Come to find out parking garage was attached and we could have parked ourselves. Lesson learned for us to lock everything in side before giving it valet. Otherwise very modern, fresh and restful stay.
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded Feb 25, 2020
Thank you Laurie G for taken the time to provide your recent feedback. I apologize that your emergency knife is missing. I will follow up with our valet and front office teams to further investigate. Our team will try and connect with your directly in an effort to resolve immediately. Again thank you for choosing our hotel.
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DoJH wrote a review Feb 2020
Mamaroneck, New York153 contributions44 helpful votes
Nice property with large, well appointed, quiet rooms and convenient adjacent parking lot. Decent value for money. The pool is not great. The only really negative is the restaurant, which is terrible. This being said it is a good option in Richmond.
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Date of stay: February 2020
Cleanliness
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Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded Feb 24, 2020
Thank you DoJH for sharing your recent stay with our property. Our sincere apologies you would have any negative experiences while staying with our hotel. I will meet with our outlets team today to share your feedback and work on correcting any and all issues immediately. Again thank you for your feedback allowing our team to improve.
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PRICE RANGE
$156 - $290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza richmond downtown hotel richmond, richmond crowne plaza
FORMERLY KNOWN AS
Delta Hotels Richmond Downtown
LOCATION
United StatesVirginiaRichmond
NUMBER OF ROOMS
298
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Frequently Asked Questions about Delta Hotels by Marriott Richmond Downtown
Which popular attractions are close to Delta Hotels by Marriott Richmond Downtown?
Nearby attractions include City Hall Observation Deck (0.2 miles), Hotel Greene (0.2 miles), and Greenleaf's Pool Room (0.2 miles).
What are some of the property amenities at Delta Hotels by Marriott Richmond Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Delta Hotels by Marriott Richmond Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Delta Hotels by Marriott Richmond Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Delta Hotels by Marriott Richmond Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Delta Hotels by Marriott Richmond Downtown?
Conveniently located restaurants include Capital Ale House, Penny Lane Pub, and Cafe Rustika.
Are there opportunities to exercise at Delta Hotels by Marriott Richmond Downtown?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Delta Hotels by Marriott Richmond Downtown have an airport shuttle?
Yes, Delta Hotels by Marriott Richmond Downtown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Delta Hotels by Marriott Richmond Downtown located near the city center?
Yes, it is 0.4 miles away from the center of Richmond.
Are any cleaning services offered at Delta Hotels by Marriott Richmond Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Delta Hotels by Marriott Richmond Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.