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Delta Hotels by Marriott Richmond Downtown

Traveler (251)
Room & Suite (119)
Dining (14)
Certificate of Excellence

About

#12 of 84 hotels in Richmond
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Gold level
Experience the NEW Delta Hotels by Marriott Richmond Downtown! Our hotel features rooms with beautiful views of the James River, spacious indoor pool, 24/7 fitness center, fast free Wi-Fi, microwave & fridge, in-room safe, onsite parking & complimentary downtown shuttle. We are located near many of the city’s top businesses, such as Federal Reserve Bank, CoStar, SunTrust, UPS, VA Biotech Park, Dominion Energy & VA Commonwealth University; and are just minutes away from the VA State Capitol, Coliseum and Richmond Convention Center. Just outside our doors is Brown’s Island, host to many festivals and where you can embark on the best urban whitewater rafting & mountain biking in America! Delta Hotels Richmond Downtown is within walking distance of American Civil War Center, Altria Theatre, Dominion Arts Center & The National. Our over 13,000 sq. ft. event space is perfect for meetings, conventions, weddings & more.
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Property amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Bar/Lounge
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Sauna
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Hotel links
Visit hotel website
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Location

Full view
87Good for walkers
Grade: 87 out of 100
31Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
1,203Reviews
18Q+A
100Room tips
Traveler rating
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Popular mentions
Over $250 with tax, but only a 3* place. But this was VCU graduation, so no discount. You could probably do better in the downtown area, if flexible on dates.. Have seen this one discounted to $130 for some nights. For 4* Westin, Hilton and Marriott, for 5* Jefferson, but you
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Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded 1 week ago
A sincere thank you DCtravelfolks for taking the time to provide your valuable feedback and experience. We apologize that your stay was not up to our Delta by Marriott standards. Graduation weekend can locally place our city's room needs beyond availability. We are daily working to improve our new Delta Brand along with our Elite Pantry options. Again we truly appreciate your feedback.
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Tomas our shuttle driver and our waitress Mary were phenomenal in anticipating our needs, friendly, accommodating, and went above and beyond typical standards of customer service. They are the primary reason for our review & look forward to returning to Richmond Delta.
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Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded 2 weeks ago
Thank you Zeregas for taking the time to provide your feedback and comments about your recent customer service experience at the Delta RVA. Tomas and Mary both will be very excited to her your feedback and all of our team will be looking forward to your return again.
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Staff was all professional and friendly making me feel at home. When I was parking to check in, there was a problem with the entrance gate to the parking garage. I called the front desk and the woman apologized and immediately sent engineering to fix the problem. I had a room on
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Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded 2 weeks ago
Thank you jmarion713 for providing your recent feedback "Relaxing Stay". We do apologize that an issue had occurred concerning the entrance gate to our garage. We are looking forward to your return again soon.
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Warning – this Marriott property didn’t soundproof the walls. We kept on waking up in middle of the night because our neighbors were talking loudly. Do not stay here if you are looking for a good night sleep! Details 1, We were upgraded to a corner studio on the 12th floor with
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Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded 2 weeks ago
Thank you Lin H for taking the time to provide your valuable review of your recent stay with our property. Our sincere apologies that your stay was not what our hotel team intended nor what as a customer you deserved. I would like to reach out directly with the hope of making up for your experience. Again thank you for your feedback.
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Great location with shuttle service to where you want ....staff was wonderful and TOMAS was the best!!! He was spot on with things to do and places to eat and my kids loved him...will def go back again this June
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Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded 2 weeks ago
Thank you Chantelle P for sharing your recent "Great Hotel and Staff" comments. Tomas and team will be excited to here the feedback and will be looking forward to your return again soon.
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PRICE RANGE
$135 - $287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza richmond downtown hotel richmondrichmond crowne plaza
FORMERLY KNOWN AS
Delta Hotels Richmond Downtown
LOCATION
United StatesVirginiaRichmond
NUMBER OF ROOMS
298
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