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Delta Hotels by Marriott Richmond Downtown

Overview
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555 E Canal St, Richmond, VA 23219-3837 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
Visit hotel website
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About
Description
Experience the NEW Delta Hotels by Marriott Richmond Downtown! Our hotel features rooms with beautiful views of the James River, spacious indoor pool, 24/7 fitness center, fast free Wi-Fi, microwave & fridge, More in-room safe, onsite parking & complimentary downtown shuttle. We are located near many of the city’s top businesses, such as Federal Reserve Bank, CoStar, SunTrust, UPS, VA Biotech Park, Dominion Energy & VA Commonwealth University; and are just minutes away from the VA State Capitol, Coliseum and Richmond Convention Center. Just outside our doors is Brown’s Island, host to many festivals and where you can embark on the best urban whitewater rafting & mountain biking in America! Delta Hotels Richmond Downtown is within walking distance of American Civil War Center, Altria Theatre, Dominion Arts Center & The National. Our over 13,000 sq. ft. event space is perfect for meetings, conventions, weddings & more. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Sauna
Shuttle Bus Service
Wheelchair access
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
298
Price range
$130 - $246 (Based on Average Rates for a Standard Room)
Formerly known as
Delta Hotels Richmond Downtown
Also Known As
Crowne Plaza Richmond Downtown Hotel Richmond
,
Richmond Crowne Plaza
Location
United States > Virginia > Richmond
Nearby
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Reviews & more
1,154Reviews
259Photos
16Q+A
100Room tips
Traveler rating
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Show reviews that mention
+3
Stayed at the Delta Hotel Richmond for an overnight business trip. Great downtown location. Hotel is fresh and modern. Nice restaurant on the second floor, breakfast was very good. Room was a good size and clean. Very comfortable bed! My only complaint was the view of the constru
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Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded 2 days ago
Thank you P7016EIjenniferr for providing your valuable feedback. I apologize that the Dominion Project had close the street for a few days. Happy to report reopening tomorrow.
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+3
I stayed here for a night so I could go to a concert at the Dominion Energy Center. The Dominion was within easy walking distance from the hotel. There is a free shuttle offered, but I wanted to walk since it was nice out. The room was comfy and I was really impressed with the be
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Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded 4 days ago
Thank you Jordan for providing your experience of your recent stay with our hotel. We apologize that our employees had interrupted your morning rather than simply wait for you to leave. This will be addressed today. Please return again soon.
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The hotel is well equipped for the business traveler. Plenty of outlets at the desk, and each lamp (desk and both bed-side) have USB ports for plugging in phones/tablets. Additionally, the alarm clock had both 1A and 2.1A USB ports.

Tomas, the courtesy shuttle driver, is most
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Response from rocquicamm, Front Office Manager at Delta Hotels by Marriott Richmond Downtown
Responded 6 days ago
Thank you SunsetTimR for sharing your valuable feedback! We are glad that you enjoyed your stay with us and we will be sure to share your feedback with Tomas. Again, thank you and we hope to see you again in the future!
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Was here on a business trip. Room was clean and well stocked. Staff friendly. There is a parking garage, but plan to pay for parking. Free water and coffee in the lobby. Shuttle service to most restaurants and local business locations. Overall good experience.
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Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded 1 week ago
Thank you Familyof5inCt for sharing your recent experience with our property. We are offering hotel packages that include parking that will ultimately be a value add if needed. Again thank you for your feedback.
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I was very pleased with my stay at the Delta Hotel by Marriott. The staff was very friendly, my golden retriever loved it too! The room was very clean, and the hotel had a great modern vibe. It is centrally located, and they offer shuttle service to the surrounding area. I wo
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Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond Downtown
Responded 1 week ago
Thank you 575gailfu for sharing your "Great Find!" experience with our hotel. We are looking forward to your return again soon.
Read more
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
View of the James River from the 16th floor
Previous
My husband and I will be staying in your hotel tomorrow night and would prefer not to leave the hotel for dinner but I can't find a description anywhere for your Quench restaurant. There's nothing on the Marriott site that describes the cuisine/menu. Can you provide a link to your restaurant's menu?
Hello, The food is very good. Large breakfast buffet. The chef can make meals that work for health issues if that is a concern. They have salads, soups, burgers, steak and I think fish. Staff is great. Zack is great.
0 votes
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We are a Marriott member and was wondering if the hotel is dog friendly and is the parking garage safe we are moving south and have some important item that we are transporting. Gerard Enos
Hello Gerard, we are very happy to say we are dog friendly and provide a parking garage that is connected to our Hotel. Elevator entrances via garage to our lobby for your convenience.
0 votes
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Who is responsible for the excellent customer service training this hotel staff has obviously received? Tonight I discovered that my van was too large to fit in the hotel parking garage- NO PROBLEM - thanks to Alana at the front desk. She calmly suggested that I park in the hotel guest loop alongside the complimentary shuttle vans. It fit right in and exceeded my expectations for putting my needs as a priority. I will continue to put this Hotel at the top of my future booking list.
Thank you Brian for for commenting on our customer service. We are very fortunate and today have the 2017 Va Tourism employee of the year Rocqui Camm and the 2018 Region Employee of the year Tomas Spendl. Our HR Director Jo Bernabel heads all training efforts. Many thanks Scott Jones GM
1 vote
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What is the parking arrangement? On site free parking ?
Valet parking.
1 vote
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Great staff especailly Jeannie and other front desk personnel who will do anything to help you. Newly renovated hotel so very nice.
Yes, I concur; going above and beyond to take care of the guests is standard operating procedure at this hotel. Enjoy your stay!
0 votes
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Previous
"Ask for a view of the river."
"Th corner suites don’t have god WiFi and are cold"
"Great Beds, indoor pool, awesome gym, free shuttle service"
"Like the higher floors"
"Rooms on the side opposite the construction should be a bit quieter."
Previous
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