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Crowne Plaza Richmond Downtown

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#13 of 85 Hotels in Richmond
Certificate of Excellence
GreenLeadersGold level
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Crowne Plaza Richmond Downtown
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770 Reviews from our TripAdvisor Community

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Showing 757: English reviews
roanoke,virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had an excellent stay for a nearby wedding. Staff was wonderfully accommodating.Loved the valet parking. On the day we left one of the valets was going off duty. Chatting w him he was headed our direction and was gracious enough to take time to lead us out of the city. Above and beyond the call of duty. We will... More 

Helpful?
Thank starcity
Cottage Grove, Minnesota
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Nice hotel. Easy walk to lots of restaurants and bars. Pretty clean rooms, only a few hairs in the shower. Fridge and microwave in room, my fridge didn't work:(. Ice machines not working on the five floors I tried. Very nice staff! Quiet housekeepers! Air worked great. Beds are comfy too.

Helpful?
Thank pizzapam
Charlotte, North Carolina
1 review
4 of 5 stars Reviewed 3 days ago NEW

Primary reason for review: hotel and restaurant staff were very courteous, helpful and efficient. Great location and access to downtown restaurants and activities. Tamas, the shuttle drive was especially helpful and professional. Hotel was not fancy, but it was nice and clean.

Helpful?
Thank pblazer322
Arlington, Virginia
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed overnight to visit our son at VCU, and the location was perfect. It's close to the school, less than 2 miles, it is close to Shockoe Bottom historic area, and the trails along the river, and it's close to the Fan. It's very nice, clean, and staff were friendly and wonderful. There is some construction in the area... More 

Helpful?
Thank Alicat1964
ScottJones, General Manager at Crowne Plaza Richmond Downtown, responded to this review

Thank you Alicat1964 for taking the time to provide your valuable feedback. Our Central Location has been enjoyed by many as you explore RVA. Welcome to RVA and please return again soon. More 

Level Contributor
11 reviews
5 of 5 stars Reviewed 1 week ago

I had an excellent stay at this hotel. It was very clean and the staff was very friendly and helpful. Special kudos to the bellhop, Tamas. What a nice Hungarian guy! He was friendly and prompt in picking us up from the restaurant.

Helpful?
Thank Kathy Y
ScottJones, General Manager at Crowne Plaza Richmond Downtown, responded to this review

Thank you Kathy Y for providing your review. Tomas has been a big hit with our shuttle team providing transportation to the local attractions. Again thank you for your feedback and please return soon for more Wonderful Customer Service. More 

Weirton
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

A majority of my big family traveled to Richmond for my niece's wedding. We made reservations for two nights. My husband and I checked in before 3pm and were given a room near the washer/dryer on the third floor. That first night was a little noisy with someone doing laundry across the hall well past midnight. Although the hotel was... More 

Helpful?
Thank Sheila C
ScottJones, General Manager at Crowne Plaza Richmond Downtown, responded to this review

Thank you Shelia C for taking the time to provide your feedback. Althea and our entire team will be excited to hear your feedback. I do apologize that you would need to be moved however happy that althea came to the rescue. Again thank you and we are looking forward to your return. More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Found the staff at this hotel very personable and accommodating, espectially Tomas at the valet service and Faya and Agnes in the Cafe dining room. Excellent Service! The shuttle service was always available even at late evening hours and was very prompt.

Helpful?
Thank Saggit15
ScottJones, General Manager at Crowne Plaza Richmond Downtown, responded to this review

Thank you Saggit15 for taking the time to provide your review of services offered at our hotel. I know our employees will all be excited today to hear your commits and feedback. Again thank you and please return again soon. More 

Jamestown
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I stayed here for her birthday and it was an excellent stay! First, check in was swift, the young lady was very sweet, and informative. Upon checking in, the room was super clean, smelled nice, with beautiful decor!! The central heat and air was nice as well. The pool and hot tub was very clean and kept... More 

Helpful?
Thank chuckp858
ScottJones, General Manager at Crowne Plaza Richmond Downtown, responded to this review

Thank you Chuckp858 for taking the time to provide your review. A Birthday Celebration should be enjoyed by all. I know that Anthony will be excited to hear your feedback today. Again thank you and please return for another celebration soon. More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Crowne Plaza is in a good central location for access to the downtown restaurants and pubs. They have a courtesy shuttle that was very convenient and the driver was super nice. Of course like any mid to high end hotel, nothing is free in the morning in the lobby like breakfast or coffee, they served Starbucks in the lobby for... More 

Helpful?
Thank Joe O
ScottJones, General Manager at Crowne Plaza Richmond Downtown, responded to this review

Thank you Joe O for providing your valuable feedback and review of your recent stay with our property. We are offering a few packages that have a good value add of breakfast options in the future. Again thank you for you comments and please return again for another Great Weekend Stay! More 

Salem, Oregon
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here this past Friday watching a movie for the organization I work for, Planned Parenthood. The hotel was very accommodating, especially Brandon in banquet. The room was very well set up. Would stay again.

Helpful?
Thank elizasmithhh
ScottJones, General Manager at Crowne Plaza Richmond Downtown, responded to this review

Thank you elizasmithhh for taking the time to post your recent review of your stay with our hotel. I know that Brandon and our entire Banquet team will be excited to hear you comments. Please return again to your Great hotel with Great Service soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Visit the Crowne Plaza Richmond Downtown and discover all that downtown Richmond has to offer. You are in the heart of the financial district, shopping, dining, and entertainment. You are within easy walking distance of Shockoe Slip, Shockoe Bottom and many of Virginia s Fortune 500 Companies.The Crowne Plaza overlooks the newly restored Canal Walk and the Tredegar Civil War Museum. We are centrally located to many of Richmond's attractions with convenient access to Interstates 95 and 64, only 9.8 miles from Richmond International Airport. You will have room to work, relax and make the most of your day. Complimentary high-speed Internet, business center, and 7 layers of comfort bedding mean every night is a great night and every day starts right. Considering these options, the Crowne Plaza Richmond Downtown is the superior choice when deciding on a facility that has style and class, yet is ideal in location for anyone. Now open The Great Room proudly serving Starbucks Coffee, fresh pastries, gourmet sandwiches and soups, The Great Room features soft seating, large screen TV, wired and wireless free high-speed Internet connections--a great place to start or end your day! Attractions: The Carpenter Center for Performing Arts, Landmark Theatre, the Governor s Mansion, Kings Dominion, Busch Gardens, Richmond Ballet, Richmond Convention Center, Virginia Science Museum, Shockoe Slip. ... more   less 

Additional Information about Crowne Plaza Richmond Downtown

Address: 555 E Canal St, Richmond, VA 23219-3837
Location: United States > Virginia > Richmond
Price Range: $149 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Richmond Downtown 3.5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Crowne Plaza Richmond Downtown Hotel Richmond
Richmond Crowne Plaza
Hotel Style:
#1 Green Hotel in Richmond
#13 Business Hotel in Richmond
#13 Romantic Hotel in Richmond
#22 Family Hotel in Richmond
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