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Residence Inn Richmond Northwest/Short Pump

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Residence Inn Richmond Northwest\/Short Pump
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165 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Chesapeake, Virginia
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Much needed rest for my wife and i ,mostly the wife.I stayed across the driveway from this nice hotel for CHRISTMAS Holidays,but the whole while i kept looking at this property and the guests coming & going,so decided i would try the residence inn....their sister hotel was good but i felt upgraded to excellent !..Britanny at the Front Desk was... More 

Helpful?
Thank Dapperdon S
Brooksville, Florida
Level Contributor
94 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great Friendly staff all shifts. Rooms are nice and clean. Amenities - pool and work out room. Both clean and up to date. Pleasant stay for a out of town working person. Saw several families with pets.

Helpful?
Thank Readhead40s
RICIN_12, Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you for taking the time to write a review of your stay! We greatly appreciate the kind words and are delighted that you enjoyed your time with us. Please keep us in mind the next time your travels bring you back to our area. We'd love to see you again! Best Regards More 

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Haywood provided excellent customer service....thanks and keep it up.... Room was nice and roomy. The breakfast is a great feature for the business travel that is in a rush and would like a hot breakfast. The location was convenient to my training center👍🏻

Helpful?
Thank c17pete
Cooper City, Florida
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were very happy with our stay at this R Inn. Everyone was helpful and the room was comfortable. The cleanliness of my room was excellent. I loved the temperature of my room was set at 68 when we arrived. It was a little chilly, but easily remedied. I much rather arrive to a cool room than a hot muggy... More 

Helpful?
Thank suzier
Denver, North Carolina
1 review
4 of 5 stars Reviewed 3 weeks ago

I would like to thank Mr. Haywood who was very professional and accommodating in my stay for three nights at the Residence Inn in Henrico, VA. He made it his priority to ensure that my family and I had the best time.

Helpful?
Thank YvetteTobias1
eastern US
Level Contributor
105 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed June 19, 2016

My wife and I stayed at this hotel in the spring of 2016 while visiting Richmond. The next time we visit, we'll probably stay somewhere else because of a bunch of little things. The room needed some routine maintenance. When we got to our room, we found that two of the lights in our room didn't work - a desk... More 

Helpful?
1 Thank va_trailrunner
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write a review in regards to your recent stay. We do apologize that you were having some issues with the guest room during your stay. I have passed on such issues to the appropriate departments, and will continue on making sure each department is working together as a... More 

Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 14, 2016

Great pet friendly hotel that is easy to find and close to several options for dinning. We choose to use the in room menu for food delivered after a long day. The choices were excellent. great night sleep very clean room.

Helpful?
Thank cgregory613
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Dear Valued Guest, Thank you for your kind words in regards to your recent stay. We hope that your business endeavors were a success, and hope to host you the next time you’re in the area. General Manager Seth Weiss More 

Toronto
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 7, 2016

I've stayed at this Residence Inn on two occasions, both times I've had a pleasant stay with no complaints. Breakfast is always good and filling, great coffee as well. Rooms are very clean and spacious and staff is very friendly. The breakfast area hosts a happy hour during weekday nights with complimentary beer or wine and "snacks" and by snacks... More 

Helpful?
Thank RogueSix
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Dear Valued Guest, Thank you very much for writing a wonderful review in regards, to your stay. We appreciate you staying with us and look forward to hosting you the next time you’re in the area. General Manager Seth Weiss More 

United States
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 25, 2016

Have stayed multiple times here. Wonderful arrangement, two bedrooms on either side of shared living/kitchen space. No outside noise either where we usually end up, and the upper view of a few nice trees outside instead of the parking or recreational areas. Service always excellent and professional. We bring our own food but the breakfast is ok. Crowded!! Beds nice... More 

Helpful?
Thank Birdsong859
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you very much for your kind remarks. I hope to see you next time in Richmond. As always it was our pleasure serving you. Sincerely, Seth Weiss General Manager More 

Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 25, 2016

We stayed here on a drive up I-95. Its about 10 minutes off of I-95. Very clean and well kept hotel. The staff was really friendly and had a crib waiting in our room for us when we arrived. The rooms are really small. Each room has a queen bed and you just have a little more space to walk... More 

Helpful?
Thank 319Rebecca2014
RICIN_12, General Manager at Residence Inn Richmond Northwest/Short Pump, responded to this review

Thank you very much for taking the time to review our hotel. I am pleased your room was up to your expectations and the crib was in the room as expected. I do apologize for the size of the room and the mattress, as well as, the hot buffet breakfast. Hope to see you on your next visit to Richmond... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Richmond Northwest/Short Pump

Address: 3940 Westerre Parkway, Richmond, VA 23233 (Formerly Residence Inn Richmond Northwest)
Location: United States > Virginia > Richmond
Price Range: $132 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Richmond Northwest/Short Pump 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Residence Inn Richmond Northwest Hotel Richmond
Richmond Residence Inn
Hotel Style:
#20 Family Hotel in Richmond
#21 Romantic Hotel in Richmond
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