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SpringHill Suites Richmond Northwest

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#22 of 88 Hotels in Richmond
Certificate of Excellence
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SpringHill Suites Richmond Northwest
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194 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Doylestown, Pennsylvania
Level Contributor
162 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 2 nights here. Hotel is clean and quiet and the staff very friendly. The hot breakfast was fast and good. Had a problem the first night with a leaking toilet valve and was immediately transferred to another room. Wifi worked great. Would stay here again.

Helpful?
Thank TPS87
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're delighted to hear of your overall impression with the cleanliness of our facility, staff friendliness, and complimentary breakfast buffet. We sincerely apologize for the issue you experienced with the toilet in our guestroom. It's great to hear of your satisfaction with the quick response from our... More 

Gainesville, Virginia
Level Contributor
238 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located in a quiet business area with a Cracker Barrel right next door. Recently we have stayed away from the Marriott brand as we have found them more run down and dirty then not. I booked this one only after looking at photos and reading others reviews. It has been refreshed, nice color theme and comfortable furnishings.... More 

Helpful?
Thank FrequentTraveler1225
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're happy to hear of your satisfaction with the cleanliness of our facility, quietness and convenience of our location. We also appreciate your feedback and suggestions for ongoing improvement. Overall we're extremely pleased to know we were able to accommodate your family of five and you all... More 

Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here recently for an overnight visit. I like the Springhill Suite brand so I chose this location. It's consistent with the others I've stayed at clean lobby, good reception from the front desk, clean room,comfy bed and the hotel wifi is always strong. Of course the breakfast was good also. We had our in room microwave stop working... More 

Helpful?
Thank louis9182009
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're delighted to hear of your overall impression with the cleanliness of our facility, comfort of our spacious guest suites, complimentary Wi-Fi, hot breakfast buffet, and Front Desk Service Delivery. We're also happy to know we quickly remedied the issue with the microwave with no interruptions so... More 

Raleigh, North Carolina
Level Contributor
13 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Booked 5 rooms for the memorial service for my Mom. I worked with Amanda and she was amazing! Helpful and kind. Great front desk staff and night manager. I don't have his name but the individual who was working in the kitchen area where we had an impromptu dinner was lovely on 8/5. I would stay here again. Our friends... More 

Helpful?
Thank giniealynch7
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're pleased to hear of your overall impression with the cleanliness of our facility, spacious guest suites, and staff friendliness. Thank you for also recognizing Amanda's excellent Service Delivery. We truly appreciate your positive feedback and have shared it with our entire Team. We know there's plenty... More 

Boone
Level Contributor
155 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very clean and well-maintained hotel. Complimentary breakfast (although they offered fewer options compared to some Spring Hill Suites or Fairfield Inns) and very small indoor pool, although for the price it was okay.

Helpful?
Thank Michael M
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're pleased to hear of your overall impression with the maintenance upkeep and cleanliness of our facility. We appreciate your feedback and suggestions regarding our complimentary breakfast buffet and heated indoor pool, as it lends to ongoing improvement. We hope you will consider to join us again... More 

Greenville, South Carolina
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall, this was a fine hotel. It was clean, close to restaurants, had the average hot breakfast, average pool and hot tub, and this hotel was quiet. There were not many guests during our stay, nor were there many staff members. For example, when we arrived, there was a note at the front desk letting us know that the staff... More 

Helpful?
Thank Leanne M
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're delighted to hear of your overall impression with the cleanliness of our facility, convenience of our location, complimentary hot breakfast, enjoyed our heated indoor pool and jacuzzi. As for staffing, you're absolutely right! We staff according to our business demands. Thank you again for giving us... More 

Philadelphia, PA
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here while in Richmond on a weekend to visit family. On first glance the room with two queen beds and a sleeper sofa was large and clean. The staff had already placed a pack and play in the room which was nice especially since we arrived late. However, we were extremely disappointed the moment we lay down in... More 

Helpful?
Thank KEI2001
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing you recent stay here at SpringHill Suites Richmond Northwest! We're pleased to hear of your overall impression with the cleanliness of our spacious Double Suites and staff friendliness. We also appreciate you sharing your concerns regarding our bed mattresses, tidy service, and lack of adequate terry in the room prior to your arrival. We strive to... More 

San Antonio, Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were excited to stay here as it is a newer hotel and were not disappointed to find it clean and free from wear and tear. The double suite was great for a family of 5 with 2 teens. Breakfast however was lackluster at best. There were no pancakes or waffles (which my kids always look forward to in hotels),... More 

Helpful?
Thank Elaina D
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're happy to hear of your overall impression with our newly renovated facility's style, décor, cleanliness, and spacious Double Suites. We also appreciate you sharing your concerns and suggestions regarding our complimentary breakfast buffet and cups not being placed in your room. Your feedback is a valuable... More 

lilfishlovintheocean
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I checked in for a work related stay. This is one Marriott property that I have to say that went above and beyond. From the time that I checked in. My family came to spend a night with me and the front desk made sure I had a portacrib set up in my room. They made sure all needs were... More 

Helpful?
Thank lilfishlovintheocean
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for sharing your recent stay here at SpringHill Suites Richmond Northwest! We're excited to hear of your overall impression with our facility, enjoyment of our heated indoor pool, complimentary breakfast buffet, Housekeeping cleanliness, and excellent Service Delivery. Thank you for choosing to stay with us while here on business. We truly appreciate your feedback and look forward to... More 

Chesapeake, Virginia
Level Contributor
15 reviews
5 hotel reviews
5 of 5 stars Reviewed July 4, 2016 via mobile

From the first interaction the experience was great.This was a girls weekend trip and with entering into the hotel we was greeted and felt welcome.The hotel was very clean and comfortable as our room as well. The free breakfast was delicious. I usually take pictures but we stopped to Coopers Hawk first so that's all I have to say(try this... More 

Helpful?
Thank Justwant2ctheworld
Danyel M, General Manager at SpringHill Suites Richmond Northwest, responded to this review

Thank you for taking the time to share your experience here at SpringHill Suites Richmond Northwest! We're excited to hear of your overall impression with the cleanliness of our facility, comfortable spacious guest suites, complimentary breakfast buffet, and staff friendliness. Thank you for choosing to stay with us for your girls weekend trip! You're definitely in for a treat whenever... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Richmond Northwest

Address: 9960 Independence Park Dr, Richmond, VA 23233-1446
Location: United States > Virginia > Richmond
Price Range: $110 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Richmond Northwest 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Springhill Suites Richmond Northwest Hotel Richmond
Hotel Style:
#11 Family Hotel in Richmond
#16 Business Hotel in Richmond
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