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Chia Laguna - Hotel Village

Traveler (712)
Pool & Beach (169)
Room & Suite (115)


#3 of 6 hotels in Sardinia
The vivid colours of the Mediterranean invite you to experience an adventure beyond anything you've imagined. Enjoy the comfort and luxury of our 4-star Hotel Village in Chia, a true gem in heart of Sardinia. The recently renovated cottage rooms are the resort's most popular attraction, and offer exclusive amenities that have been designed for families with children in mind, such as a mini club, a variety of restaurants, a shuttle train to the beach, a central pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Free internet
Outdoor pool
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Family rooms
Air conditioning
Private balcony
Room service
Flatscreen TV
TV Channel One Russia
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Good to know


Full view
42Car recommended
Grade: 42 out of 100
33Restaurantswithin 5 miles
22Attractionswithin 5 miles
64Room tips
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Popular mentions
Based on our family trip in July 2019 (me, my wife, son(20) daughter (15) & we stayed at the Chia Village Before I highlight the Good, the Bad and Summarise, I wanted to mention Pina who was exceptional and looked after us so well at the "Chia Hotel" bar. Others to mention are Caterina & Francisca @ the Spa. I feel I should also mention Massimo who is the Hotel Manager and tried to help us as much as possible. Thank you all and now to my review. GOOD - the Village gardens are well kept - Staff are on the whole very friendly - Spa is very nice but unless you have a treatment, you will need to pay 35 euros each for 2 hrs use of their facilities - Beach is good BUT, you can only sit in certain area as Village guests & a different areas as hotel guests. Fortunately we did not have issues getting sun beds as we went early July. Late July when the hotel gets really bsy, I am not sure if there will be enough sunbeds to go around, just like at the pool in the Village - Gym is not great but OK - There is a free train service that takes you to the beach and back every 15 mins which is great and thank god its free - The Hotel Baia is across the road & part of the asme resort so you can use its facilities also for free & it has a much nicer pool so use that instead of the Village pool which will be full of screaming kids but get there early - There is a stage where staff perform every night, mainly to entertain the young kids (not really for adults) BAD - The Village is NOT 4*. I would say 3* would be more appropriate - A bit confusing but basically the Chia Hotel & Village is in the same resort. The Chia Hotel has its own dining area, pool & basically better in most areas. I would challenge that its not 5* based on other 5* hotels I have stayed at around the world (in my humble opinion & I have travelled a fair bit) RECEPTION - Reception for the village is like checking into a summer camp. Not very welcoming & does not shout out 4* in any way nor does it give you a sense of occassion and lacks the wow factor (at least the staff were friendly - Even though they have the air con on at Reception, if you arrive with a handful of guests, you will be queuing out of the reception in the heat...not a great first impression ROOMS - The room is not very big but OK as we selected ones with a balcony, have a small TV & the bathroom is rather small with Shower & no bath - Now if you have small kids be very careful as the daft design on the towel rails is rectangle (at least it was in both our rooms) & the edges are sharp so i would be surprised if accidents have not been reported regularly POOL - For the Village guests, there is a pool which is not very big & is geared towards young kids - We went around 10:30 on our first day and all the sun beds were taken, When I asked if they had any more the answer was no. With the number of guests they have, the sun beds are no way near enough but its first some first serve so as with most other resorts, you have to turn up early, put down your towels and then go to breakfast. Ridiculous FOOD - The main restaurant is The Bouganville where most of the young staff are pleasant but some of the older staff are really grumpy Breakfast - Breakfast is OK but on several occasions, when we asked for omelettes, they were raw - For some unknown reason, the last 3 days, they decided not to put out any yogurt - They have 2 coffee machines and 1 broke down practically every day Lunch - We did not have lunch so can not comment - We did have lunch at the restaurant buy the beach & it was good but the pizza were average (perhaps as I am comparing them to the one's I had in Naples which were excellent). Dinner - If you are a vegetarian like me, you will be eating pasta with tomato sauce and salad for your entire trip as that is all they have to offer...just not good enough!! - Now, in the welcome letter it says 1 bottle of water per adult but they ALWAYS gave us and others 1 bottle and you had to ask for another 2. Just poor by not giving you your entitlement and I guess prompting you to purchase drinks. Unforgivable and shame on them! - We had dinner there every day as it was included in our package and apart from the cold meat & salads etc, the hot food was terrible. It was either under cooked, unseasoned or both and as mentioned already, the veggie option was non existent - Puddings were not great either & often dry as no ice cream was on offer - There was no Tea or Coffee available for dinner as they turned the machines off. If you wanted tea or coffee, it was charged. How mean & tight is that!!! - Some of the restaurants close during the day and there is a Pizza place in the corner of the Village by the Stage but I never saw it open - There is a Sushi restaurant in the Baia Hotel across the road. It is NOT included and you have to pre-book which we did as we were sick of eating at the Village restaurant. The sushi place was no better and it was so expensive for the quality of the sushi. Food at Yo Sushi & Wasabi is better (for those that are familiar with these food chains) Excursions - We booked 2hrs horse riding through the hotel and there was a screw up in the booking as only 1 hour had been booked. Just as well as the 1 hour was useless. We were NOT advised to wear trousers and the trail was so narrow in parts that both my with & myself had our legs cut by the branches. My daughter had done horse riding in the past and the horses did not seem to be up to the task & seem to struggle. The owner was friendly but I would NOT recommend it as the hotel will tell you the views and route is great when in fact its not. Save your money - We also booked a full day boat trip on a dinghy for 90 euros each. Again, it was sold as taking you to some beautiful beaches etc.. but not one of the beaches were nice, in fact, I would not even call some of them beaches. You get taken out to some areas where the military carryout drills so the park of the cove is restricted and not accessible by car & can only be reach by boat but its not worth 90 euros honestly. You get to swim in the sea in some nice spots but again, its not worth spending 90 euros each. I would not recommend it and suggest you save your money. This was probably the best day of our trip, not because of the trip and the non-existent beaches but the company as there were 7 other people with us who were very lively and we all had a great time. Had we had a different crowd, the trip would have been a disaster SUMMARY If you have a young family, perhaps the Chia Village/Hotel is for you but if your kids are 12 & over, they are likely to get board as there is no atmosphere at the hotel, a lonely table tennis table in a massive open space which could have been used more constructively and a bit of imagination and creativity would go a long way. There is no where to sit and watch TV, no sports bar, no games room, no dico...its pretty dull and caters for families with young children. Plus, its in the middle of nowhere with the nearest town of Pula 25 mins drive at a cost of 40 euros each way and nothing to see there anyway. Would I go there again? definitely not! Would I recommend it? Not to my friends but if you have young kids, you may want to look into it. Remember, the Hotel is in the same resort so get a price for that also. Both are not going to be cheap and for the amount of money we spent, we should have booked an ALL INCLUSIVE holiday in a real 5* hotel in Belek Turkey. I know the review was long but I wanted to get the main bullet points out and I hope it has been useful.
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Booked this holiday via secret escapes on a whim, shortly after started to look at reviews and started to get disturbed by some of them so really didn’t know what to expect! Stayed for 7 nights at chia Laguna village in a garden room with a balcony, no other upgrade (this also put me on edge as we usually upgrade whenever available!) Have to say, really impressed with the overall stay and can’t see what some of the negative reviews are saying at all. This is a wonderful place to stay :) Room: although the “cottage” rooms are fairly small, it isn’t so small that you are tripping over your stuff, plenty of storage and space. The shower is one of the nicest I’ve used in a hotel and the air conditioner was really good quality and not noisy at night. Only thing that could have been a little better was the daily housekeeping, the toiletries weren’t always replenished and they didn’t give clean drinking glasses every day or clean the floor with a vacuum and mop just a dustpan. Regardless of that, I wouldn’t say it was unclean. Pool: I was a bit worried when reading about the pool that it was full of kids and be crowded as there is only one pool for village guests but it was pretty quiet the majority of the time. There is a separate pool for the smallest children and they had their own pool parties etc meaning the main pool was really nice to spend time in. Towels provided which can be changed up to twice a day. Really good daily aqua aerobics class and there was always a lounger free Spa: the spa was actually outstanding and can honestly say the nicest facilities I’ve ever used. Lovely staff who were really pleasant without being over bearing and allowed us to explore the facilities at our own pace. There’s a beautiful rooftop pool area, hydrotherapy circuit which consists of different heated jacuzzi pools, an indoor hot tub plus all of the different sauna, steam rooms etc we had facials which were lovely as they were very professional and also used natural local products. Would have definitely used a second time If staying for longer! Beach: not the best in chia, but if not renting a car and relying on the little hotel Train it’s nice enough but does seem busy, we didn’t go to this beach as there are so many lovely beaches in the area which are quieter (tip: go early to any beach as they are super crowded in the PM) Food: half board includes a buffet breakfast and dinner in the bouganville restaurant. Breakfast was good, although it was the exact same every day it was good quality and food was replaced quickly. All the reviews which said dinner was cold, the staff have bad attitudes and the food doesn’t taste of anything were way off from my experience. The best thing about it was the fact you can just seat yourself and go up and get your food without any ordeal. The second you sit down, they take your drink order and you have your drink almost immediately. Yes there are a lot of cold dishes, it’s a hot country so typically a lot of salads but if a cooked dish was meant to be hot then it was hot. High quality food and the fresh pasta was amazing The only things about the food here is that they do not cater for special dietary requirements and work on the assumption everyone eats seafood. Unfortunately we don’t eat fish, chicken was only served once in our stay and there were not any vegetarian or vegan options some evenings. We went three nights in a row without being able to eat much at dinner one of which we drove up the road to have a pizza. On the website it says there is a pizzeria in the main square where the entertainment is but it was closed the whole time we were there. The dine around option is too expensive it’s either a 30euro or 50 euro per person per meal supplement, so you are kind of stuck with one place where the food doesn’t vary much I will point out that this is just personal taste and if you aren’t a picky eater (like me) then it won’t be an issue at all. When there were dishes I could have it was excellent. The car rental from the hotel is over double the price than from the airport and the drinks prices are typical hotel prices but there’s a lot of shops to stock up the fridges in the room. I don’t have kids so I can’t comment too much on the kids clubs but from my observation the kids staff put a lot of effort in to keep the kids happy and entertained and there’s loads of things going on for kids without it effecting any of the main facilities for adults. The check out process was smooth and easy and they got all the room charges spot on. If it wasn’t for some minor things I really could have given it a 5 star rating. This is a really high end resort which I am missing already and would highly recommend
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Krásná dovolená u moře. Hledali jsme bílý písek a průzračné moře, a to se nám bezezbytku splnilo. Hotel je krásný, super jídlo a milý personál. Navíc, animační programy byly neuvěřitelné! Great holiday at the seaside with blue sea and white sands. Excellent hotel services with amazing food and spectacular animation programme.
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Great resort. Lovely accommodation. Wonderful spa. Enjoyable and healthy food. Pleasant staff,restaurant staff Clarissa and Stephano were very friendly and helpful. Reception staff eager to please. Events team great fun and full of energy, thankyou especially to Roberto and Christian. Amazing beaches with well executed hotel service,especially lunch delivery by request. Also sun beds, towels and umbrellas. Plenty of beautiful walks. Small glamourous shopping area on sight and mini market as bars and cafes not cheap, but this was expected.Car hire or bus service recommended for further exploring. All in all, an excellent holiday 4* recommended.
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We had a lovely time at the Chia Laguna but this hotel does not live up to its 5* claim, mainly due to poor management. The facilities are lovely but the management is sloppy. Bear in mind that we paid 550 euros per night…. for this price one can stay at the Savoy in London, the Raffles in Singapore, or the Intercontinental in Paris with change to spare. We were obviously happy to pay the price but we expected a level of service that one might expect of such a price tag. For example: - The balcony was disgusting. There were cobwebs all over (see pic) and the floor was dirty. This is REALLY easy for a manager to change by doing random checks and holding the staff accountable. - There were missing plugs in the bathroom - ditto. Clearly neither the GM, head of maintenance, nor the maintenance person had done a simple walk around. - We found a huge bug behind the curtain (see pic). - The main duvet did not have a cover. There was a sheet to use between you and the duvet but it easily slipped during the night and one assumes the same happens to other people. I wonder how many people have slept directly on that duvet before us. I’ve never seen such a thing in any hotel. - There was filming at breakfast. The hotel were shooting a promotional video DURING our breakfast (presumably to save money on actors). I’m pretty sure they wouldn’t have done so if Angeleina Jolie was enjoying her morning pancakes, and they should have the same level of respect for all customers. They certainly did not ask us. - The spa inexplicably closes for lunch. Surely they can afford to extend their staff for a couple of hours a day to allow all day access to the spa. - No drinking water in the room. I’ve rarely seen this even in cheap hotels. Seriously? - Breakfast finished at 10. Wow, people pay through the nose to take a break from work and come away to their paradise vacation and the hotel demands that, if they want some time to wake up, they have to be up at 9? - The lids of the serving pots at breakfast were stuck. You have to kind of force them. It’s not a problem, this kind of thing happens all the time in ones home, but if you’re charging Savoy prices, one simply doesn’t expect it. - No service at the pool. We literally had to go and find someone in order to order room service by the pool. And again when we wanted to pay the bill. Again, fine if you’re staying in a hostel but surprising for a so called 5* hotel. Once again, we had a lovely time, but the hotel should either change the price, or use some of the 3,000 euros that we gave them to fix the plug in our bathroom or provide each guest with a small bottle of water.
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Response from GeneralManager_IHC, Direttore generale at Chia Laguna - Hotel Village
Responded 2 weeks ago
Dear Guest, first of all, thanks for your review: we appreciate the opinions of our guests that allow us to improve our service more and more every day. I am glad you had a lovely time at Chia Laguna-Hotel Village and that you appreciated the beauty of our resort, surrounded by gardens, swimming pools, restaurants, with an incredible view over the laguna where pink flamingos live, and very close to the most beautiful sea in Italy, whilst it is unpleasant for me to notice that some aspects of your stay did not meet your satisfaction. I will take note of all your considerations, because every single comment help us to improve our level of service towards our guests and I will personally pass them to all the staff to make sure it doesn't happen again. I hope to welcome you again to Chia Laguna-Hotel Village and make your next stay a wonderful one. Kind regards General Manager Chia Laguna
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$309 - $1,129 (Based on Average Rates for a Standard Room)
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ItalySardiniaProvince of CagliariDomus de MariaChia
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