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La Bitta Arbatax

Localita Porto Frailis, 08048 Arbatax, Tortoli, Sardinia Italy
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Guests1 room, 2 adults, 0 children
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$271
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Traveler (676)
Room & Suite (162)
Dining (118)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Hot tub
Restaurant
Beach
Bicycle rental
Airport transportation
Free internet
Wifi
Public wifi
Internet
Infinity pool
Outdoor pool
Breakfast buffet
Breakfast in the room
Hiking
Car hire
Banquet room
Fax / photocopying
Spa
Hammam
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Private beach
Minibar
Flatscreen TV
Desk
Housekeeping
Private balcony
Room service
Safe
Telephone
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, French, Russian, German and 1 more
802Reviews12Q+A36Room tips
Traveler rating
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Popular mentions
We booked the second half of our honeymoon here. Although we were impressed with the room and pool area, the rest is lacking. The food was not good at breakfast and just ok at lunch. The deciding factor for this one star is that we asked for a bucket of ice at the bar for a special bottle of wine we had brought for our last night. The bar staff, although opening 2 bottles for us before and offering us buckets previous nights; on our final night decided they would only offer ice in a bucket for 5€. I’ve never been to even a 1 star hotel anywhere in the world that will not offer their guests complimentary ice and I travel over 1/2 the time for work. We put our bottle of Dom in the fridge instead of being held hostage to this dystopian hotel. They knew we were on our honeymoon and we felt they were trying to take us over to coals on this. In addition having a 10€ room service charge is very steep, which we did pay for a couple bottles of Prosecco. It is in an idyllic location yet spoiled by their own arrogance . I’d recommend to pass this hotel by as you’d expect complimentary ice from any hotel. Probably the worst ending to a stay I’ve experienced and a terrible way to treat honeymooners. If you’re on your honeymoon go elsewhere. At over 400€ a night you can do much better elsewhere. It’s a shame that the management doesn’t understand what a 4 star hotel is. No more than a 3 star at best which would be a reach. It’s unfortunate that the staff isn’t trained to deal with customers expecting a 4 star hotel. Until such time they improve their service, you’d be better served at another hotel. Do t waste your money and time here.
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Response from hotellabitta_arbatax, Responsabile relazioni pubbliche at La Bitta Arbatax
Responded 1 week ago
Dear Mr Brian M., Sometimes it happens that someone chooses our hotel and then we find out that we just are not made for each other. We wish it never happened, but it happens. There are thousands of reviews (on Tripadvisor, Google, Facebook, etc…) stating the kindness, friendliness and predisposition to smile of all our staff; obviously, our kindness was not enough for you. For the record, we would like to emphasize the fact that we welcome every traveller, honeymooners too. And this is why we welcome all our honeymooners with a special gift: a complimentary bottle of Prosecco, served in an ice bucket and with two crystal glasses. Completely free of charge. For the record, again, we would like to point out that, in addition to the complimentary bottle of Prosecco, we gave you twice, and completely free of charge, a bucket of ice, to keep cool the wine you bought in a supermarket, and not in our bar. When you asked for the third time for another ice bucket, we told you we would have had to charge the “BYOB”, i.e. “bring your own bottle” fee. This custom was born precisely in the Anglo-Saxon countries, where you come from, and it means that you bring your own bottle of wine in a bar and drink it, but you must pay a “fee” to have it uncorked by the bar staff. We would like to point out that we told you “we would have do charge a price to your room”, but we did not do it. On your room bill nothing had been charged, every time you asked for an ice bucket in our bar. We are sincerely sorry and also a bit disappointed about your reaction: you just point out that we could have charged the BYOB, omitting intentionally all our attentions towards you (the complimentary Prosecco bottle, all the free ice buckets and the service to uncork the wine bottles you bought in the supermarket). In our opinion, this means to judge someone on mere intent, judging our service just by speculating on what you think we could have done, instead of what we did in reality. We are sorry we went into a detailed description of what happened to you during your stay, but we feel important to emphasize our natural vocation to satisfy all our guests’ requests, and this does not come up in this review. We always do our best to satisfy all our guests’ wishes, but sometimes it is just impossible, like in your case Mr Brian. What we are really sorry for, is that we did not help you keep your special honeymoon memories alive. For us, customer care and satisfaction are important values, that is why we would like you to keep a good memory of our Hotel La Bitta. With your permission, we would like to send you home two bottles of local Cannonau Wine. So please contact us privately, writing us your home address and we'll organize the shipping, hoping you'll appreciate our gestur Kindest regards. Nanni Mereu | Guest relation
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We were assigned 2 great rooms with large balconies and jacuzzi facing the swimming pool and the sea. Good quality food, good location, private carpark. And everybody most friendly and professional. Very happy with our choice.
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Response from hotellabitta_arbatax, Responsabile relazioni con la clientela at La Bitta Arbatax
Responded 1 week ago
Dearest AlbertoAliverti2013 the Deluxe rooms with Jacuzzi on the terrace and the spectacular view of Sardinia's sea, are the best choice to better appreciate our hotel just a few steps from the beach. We are happy that you were satisfied with your choice. We are waiting for you if you want to come back and visit us Greetings Nanni Mereu | Guest relation
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We stay in This Hotel for 4days, we have taken the room with Jacuzzi and seafront, it’s a bit small , but very cute, nice view, good Zimmerservice ,this nice place will be one of my Favorite place in Arbatax. The Restaurant is really top, we were having always our lunch and Dinner at the restaurant , with nice view, you have always to reserve because they are always ausgebucht. The food is very good, lecker, from Pasta to Raw fish, scampi, shrimp, lobster and oyster, tip top. The Personal are all friendly. It is highly recommended. We will be coming back here every year
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Response from hotellabitta_arbatax, Responsabile relazioni con la clientela at La Bitta Arbatax
Responded 1 week ago
Dear rebecca756 knowing that you will come back every year fills us with joy. Our slogan is "welcome back home", because everyone must feel at ease when he comes to La Bitta. The cordiality but above all the naturalness of our staff is a strength, and we are proud of this! We will always be waiting with open arms. Sunny regards, Nanni Mereu | Guest relation
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The perfect place on Sardignia. Everything just fits. Beach: The Beach that belongs to the Hotel is simply stunning. Clear Water and Sunbeds and Parsol for every guest. Pool: There is an infinity Pool at the Hotel. Its not the biggest Pool we have ever seen but its fine. Because at no time all people laying on the Pool will be Swimming at the same Time. Also there are Sunbeds and Parasol at the Pool. Rooms: The rooms are good. Beds are soft. They could renovate the rooms once but its not a big issue. We had a room directly at the pool. Through this location we had a terrace with a table and two chairs. Because the pool area was next to our room we had enough space. There were no problems with noise when we slept longer! Personal: The People at the reception were very nice. Also the guys and girls working at the restaurant. During our journey around sardignia here we found the nicest and most warm welcoming people! We can just say if you like nice people working, come here! I think all very qualified and warm people on the whole island were hired by this hotel. Restaurant: During our stay we had halfboard. We never visited the a la cart part. The halfboard was good. It wasnt the best restaurant we wer at in sardignia but it really was good. Always enough food. Every evening a buffet with different stuff before antipasti. I just can recommend to book halfboard in this restaurant. Overall: we certainly will come back. Its a nice little hotel, situated perfectly st the beach with warm persons working here! We just loved it!
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We booked two rooms one for parents and one for two teenagers with half board. Nice rooms, very clean, with places for clothes. Very good restaurant. All the staff was very kindly. Always places around the pool and beautiful view.
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Response from hotellabitta_arbatax, Responsabile relazioni pubbliche at La Bitta Arbatax
Responded 3 weeks ago
Dear EdkBrussels, we thank you for having chosen the Hotel La Bitta to spend your holidays in Ogliastra and for having shared your experience on Tripadvisor. Best regards Nanni Mereu | Guest relation
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PRICE RANGE
$147 - $439 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la bitta arbatax hotel arbatax, la bitta hotel arbatax
LOCATION
ItalySardiniaProvince of OgliastraTortoliArbatax
NUMBER OF ROOMS
55
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