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Arbatax Park Resort - Cottage

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (368)
360
Panoramas (6)
Pool & Beach (111)
Certificate of Excellence

About

#9 of 13 hotels in Sardinia
Location
Cleanliness
Service
Value
Certificate of Excellence
75 rooms. They are placed in one of the most exclusive areas of the Resort nearby the sea (10/100 metres). They have rooms with 2/3/4 beds, furnished in typical Sardinian style, all with air conditioning, tv, telephone, safe, fridge, bathroom with hairdryer. They are facing the sea or the lush garden that sometimes thin out and makes space to the grass and white sand. To the guests in Cottage, we have reserved the exclusive Sa Gana Restaurant with seaview. Guests of the Cottage are free to eat in other restaurants of the Arbatax Park Resort , upon reservation and with extra charge. WiFi is available in public areas and is free of charge. Superior rooms are very close to the sea.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Internet
Hot tub
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Meeting rooms
Spa
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private balcony
Refrigerator
Flatscreen TV
TV Channel One Russia
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range

Location

Full view
44Car recommended
Grade: 44 out of 100
10Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
390Reviews
25Q+A
35Room tips
Traveler rating
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Popular mentions
First, when landed in Cagliari on the Thursday afternoon, we didn’t find our luggages - lost in Brussels or didn’t follow us in Roma ... Anyway, after a long search with the luggage attendant in Cagliari, we took the shuttle and arrived at 10 p.m. at the ArbataxPark Our hostess, Simona, in charge that evening for the cottage department tried to comfort us about our luggages - also, we had no clothes with us : situation was quite critical After the first night, she called the airport to find a solution, and after a while, she learned the first one was found back and could arrive to Cagliari on the Saturday, but the search engine of the airport was still looking for the second one On Saturday afternoon, the first luggage was arrived to ArbataxPark (about 2 hours from the airport) Simona tried many times to contact the “lost and found desk” without result Again on the Sunday morning, no answer ‘till 3 p.m., where the second luggage has suddenly appeared My conclusions : the Belgian airport was overloaded and couldn’t face the work The Italian aviation company didn’t fail The “lost and found desk” from Cagliari (Sardegna, Italy) made everything possible to find back our luggages - but its weekend and there is less people to answer the phone The in-charge hostess from the ArbataxPark Cottage, Simona, was more than helpful ; her kindness and professionalism were really helpful to begin our 2 weeks vacation in a dream place For the rest of our stay at ArbataxPark, we did hire a car to be more independent But, we didn’t know the park was so giant !! We could spend several weeks without leaving the park : beaches, creeks, swimming pools, restaurants, bars, animations for kids and everyone, excursions, small Italian village, animal department (not really a zoo), spa and wellness : (nearly) everything is possible There is even a “cabrio” bus to help you moving trough the park (distances are sometimes really great) I have to thank and congratulate 2 persons (even if more people deserve it) : Simona at the Cottage Reception and the Sagara Restaurant’s boss Thank you all ! We won’t ever forget you 😊👍
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Response from APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Cottage
Responded yesterday
Dear didierc100, Thank you for sharing your experience on TripAdvisor. We are very happy to read your words to know that the misunderstanding created by the suitcases has been solved thanks to the kindness and professionalism of our Receptionist Simona. We are very happy that you spent a pleasant holiday, that you appreciated the uniqueness of our Resort, with its beautiful park, animals, wonderful beaches and all the services that we offer every day. We will report your thanks to our staff, and we are sure that it will be returned. We look forward to welcoming you back to our Resort for your next unforgettable holiday. A warm greeting. The Guest Relations Manager
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I was nervous after reading some negative reviews, but this resort is really wonderful! We stayed in the cottage section with 2 connecting rooms--one for our 3 kids. We went the last week of June with a multi-generation group. Everyone really enjoyed themselves and it worked out perfectly to have breakfast and dinner together, with everyone doing what they wanted on their own for lunch. The beaches were beautiful, the relax pool was wonderful. There were plenty of chairs to lounge around all day. It was forced relaxation basically and we enjoyed every moment. I thought the food was really good. We had the half board option and enjoyed the dinners immensly. The breakfast was good, but was the same every day. In the morning there is a worker there making custom expresso and cappuccino included with your breakfast! Plenty of seafood at dinner, but lots of other options too. Good wine (included) at dinner. My son only went to the kids club once, but it is nice that you can have your child occupied for a few hours in the morning and/or afternoon. I was nervous about not having a car, but it turns out that you don't really need it. We took a taxi into the town one day and it was underwhelming and not really worth it. Otherwise the resort is setup so you can just stay and relax. My only compaing about our stay was the shuttle service from the airport. We had to wait 3 1/2 hours upon arriving and were brought to the airport almost 4 hours before our flight out! There was no choice of what shuttle you could take. So, the resort really needs better options for transportation. It was so, so frustrating to have such long days of travel due to the shuttle service. All in all, a very special place to visit. I recommend the Cottage section because you are so close to the beach, but the other sections all looked lovely as well. Outstanding staff who didn't seek tips but were very grateful if you thought of them.
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Response from APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Cottage
Responded 3 days ago
Cher jess100002017, Merci de partager votre expérience sur TripAdvisor. Nous sommes désolés que vous n'ayez pas apprécié notre service de transfert. Notre service de base offre des transferts collectifs avec des horaires fixes, mais si vous avez besoin d'horaires plus précis et plus confortables, nous offrons un service de transfert privé qui a différentes méthodes et coûts. Cependant, nous sommes très heureux de lire ses paroles et qu'il a vécu de merveilleuses vacances à l'hôtel Cottage. Nous sommes heureux que vous ayez apprécié votre chambre, notre restaurant, nos plages et nos piscines avec nos services adaptés à la détente. Nous sommes très heureux de savoir que votre fils s'est amusé dans notre Club VIK et qu'il a souligné la gentillesse et le professionnalisme de notre personnel. Nous nous réjouissons de vous accueillir à nouveau à l'occasion de vos prochaines vacances. Un accueil chaleureux. Le responsable des relations avec les invités
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We spent 4 nights at this resort and unfortunately experienced terrible weather which influences our review- however regardless I think the negatives outweigh the positives and overall our experience was poor. To start with some positives the food was acceptable, the animal park entertained our toddler and Dune beach was pretty if very small- I can’t imagine how you can visit in high season. Unfortunately our room (710) was incredibly basic and uncomfortable, it was dark and dingy and the 2 small windows opened onto walls. The toiletries provided seemed to include glittery fake tan in place of shower gel and was cheap and tacky. It was cold at night, but the extra blanket in the cupboard clearly had never been washed so I chose to sleep cold with the sheet rather than have it near me. The room was nothing like the advertised pictures which are very misleading. And this was apparently an upgrade! We could not get any WiFi reception in our room, and had to go to the reception areas to get any, which we needed to try and book somewhere else as we wanted to leave early- however the reception areas were inundated with mosquitoes and it was too difficult to plan our escape! The pools and poolside areas were dirty- however I accept the rain probably contributed to this. But there was a run down feel about the place. My daughter left her sandals by the pool and by the next day they must have been thrown away by the staff as no one had handed them in. And I doubt anyone would steal a 2 year olds rain-sodden sandals. The location is bizarre- through an industrial looking port and then within a residential area. The resort has designated parking areas and guests are not permitted to take cars to the room areas- which would imply it is car free. However the staff drive throughout the room areas and at times quite fast- so there was no safe place for our toddler to run around. To get anywhere on the site you need to wait 20 minutes for a bus- impractical in pouring rain. This is clearly not a great place to stay in bad weather because you have to go outside to get anywhere (to breakfast, reception etc) but there were no umbrellas provided and when we asked they didn’t have any to loan us. There are also no indoor activities (such as pool or table tennis) to entertain us when it was too wet to play tennis or visit the beach. We subsequently moved to a 4 star hotel, paying less than the £700 we paid to stay at Arbatax for 4 nights half board, and it was wonderful- but highlighted just how awful the rooms at Arbatax were. Unfortunately I really would not recommend this place unless it dropped its star rating and price.
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Response from APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Cottage
Responded Oct 30, 2018
Dear Iambagered thank you for leaving your feedback regarding your recent stay at Arbatax Park Resort. We're sorry if your holiday didn't satisfied your expectations, unfortunately the bad weather that hit our area this summer caused numerous damages and malfunctions, and we would like to apologize for the inconvenience. We are happy you enjoyed the quality of our buffet and the great variety of food proposed by our Chefs every day, that you appreciated the uniqueness of our Park and the beauty of our beaches. We regret that some services didn't satisfy your needs and expectations, we constantly strive to give all our guests an unforgettable experience at our Resort, by providing a quality service and giving as much information as possible. In any case, we can assure that we shared your report, so that similar situations do not happen again. We hope to welcom you back at Arbatax Park Resort to propose an holiday totally in line with your expectations. Best Regards, The Guest Relations Manager
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+1
Initially we were very disappointed with our accommodation in Dune but within 20 minutes Barbara, our resort Manager, found us THE perfect private studio in The Cottage-we had an amazing stay! We would definitely return to Arbatax but will book directly with the resort next time 😊
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Response from APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Cottage
Responded Oct 16, 2018
Dear ENJOangel, we wish to express you our gratitude for choosing the Arbatax Park Resort and taking the time to report your amazing experience. We are pleased to know that, despite the initial problems, you enjoyed your relaxing stay at Hotel Cottage, we will report to Barbara your gratitude. Looking forward to welcoming you again in Sardinia. Best regards. The Guest Relations Manager
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We stayed in a cottage classic room, which was large. The bed was comfortable and the room clean and tidy. Only one English TV channel and there is only so much news you can watch, so take a book! Beaches were small, lots of rocks, but plenty of swimming pools and sports facilities, a lot like Center Parcs but with sea and sun. The quality of the food was excellent, breakfast was either continental or English, evening meals were a choice of pasta, risotto, several fish dishes, a roast meat and something fresh cooked on the grill, as well as lots of cold meats, cheeses, salads, great puddings and plenty of fresh fruit. As we didn't have kids we didn't try the sports facilities or kids clubs, but we did try the bars, and the cocktails were lovely and very reasonable, and two days they had a totally free bar!!!
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Response from APCustomerCare, Responsabile relazioni con la clientela at Arbatax Park Resort - Cottage
Responded Oct 16, 2018
Dear Stuart K, we wish to express you our gratitude for choosing the Arbatax Park Resort and taking the time to report your amazing holiday experience at Hotel Cottage. We are pleased to know that you enjoyed your relaxing stay and appreciated the quality of Sardinian food and drinks. Looking forward to welcoming you again in our Resort, kind regards. The Guest Relations Manager
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PRICE RANGE
$162 - $430 (Based on Average Rates for a Standard Room)
LOCATION
ItalySardiniaProvince of OgliastraTortoliArbatax
NUMBER OF ROOMS
75
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