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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 04/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Royal Sonesta Boston
Updated 04/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 21 hotels in Cambridge
Location
4.6
Cleanliness
4.7
Service
4.4
Value
4.1
Travelers' Choice
GreenLeaders Bronze level
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking garage
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, French, Spanish, German and 1 more
Location
Full view
96Great for walkers
Grade: 96 out of 100
42Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
40 Edwin Land Boulevard, Cambridge, MA 02142
Getting there
LechmereBoston T7 min
Science ParkBoston T8 min
Rental CarsSee all Cambridge rental cars
1510Reviews43Q+A100Room tips
Reviews
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Most Recent
Saquan at the main desk is awesome and went above and beyond to make my stay great! I'd arrived at the hotel for a two week stay, i'd got a room that was pretty small and just was not ideal for a comfortable two week stay (not a common problem, most rooms are decent sized). I just had a brief conversation with Saquan about my concern in staying in that small room for such a long time, and he immediately set to work getting me a more comfortable room. The room he gave me was wonderful, great river views and all... but the real highlight was how quickly and professionally Saquan really worked to make sure that i was comfortable during a long stay. Thank you Saquan, you made my stay at the Sonesta great! Ill be back again!
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Date of stay: August 2022Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel's Favorite
My first night at this hotel was rough. I arrived, unpacked and settled in to get some work done. Then I discovered a leak in the bathroom ceiling. These thing happen, but it was really annoying because I had unpacked and was trying to work. Also, one of the reasons I had booked my stay in the hotel was because I had a leaky roof being repaired at home. I couldn't believe it when my hotel room had the same issue! I called the front desk. The staff immediately got me into a new room that was the same quality and had the same stunning view of the river. Of course, I had to pack up then move, unpack and settle into my new room so I lost some valuable time towards my work deadline. However, the hotel staff repeatedly checked on me and followed up during the rest of my stay. They made sure that I had what I needed, that I liked my new room, gave me the late check out that I requested, etc. The customer service was above and beyond - and would be at any time - but especially during a pandemic when everyone is tired and spread thin. The staff really did go out of their way to follow up with me and make sure that after that incident in my first room, the rest of my stay was as wonderful as possible. (They also sent someone to fix the issue in my first room as soon as I left it.) The river views are lovely. The rooms have everything you need. However, it is the staff that really sets this hotel apart from others. …
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from eduardo fernandez, General Manager at Royal Sonesta Boston
Responded Aug 25, 2021
Dear 751jenniew, thank you for your detailed review. We are very sorry about the leak, but happy to see that we reacted appropriately and you were happy with the resolution!
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Saquan at the registration desk greeted me with a smile and was very helpful. He suggested restaurants and activities to do while I enjoyed my stay at this lovely hotel. He was thorough at explaining all amenities provided at the hotel. Thank you Saquan for your warm greeting and making me feel like an important guest.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I arrive late after a long day of travel, hoping to get a bite of food before bed. Unfortunately the hotel has no food service. Got to my room to find the temperature around 80 degrees and the AC barely functioning. Wall paper was peeling off the wall and overall the room was pretty gross. One of the two elevators was out of service which effectively meant I had to take five flights of stairs every time I left my room. Called to ask for my room to be made up when I was working during the day only to be informed that this hotel does not provide any housekeeping service.
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Date of stay: August 2022Trip type: Traveled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Extremely rude front staff. Mark, the manager, really talked down at me when I asked for an updated room (they do have better rooms as I’ve stayed here before) and kept on pushing me to pay more for a different layout. Not only that, he then calls in the room and engaged in more rudeness when I reviewed his poor behavior. What?! Get some training! Will not stay again. Kimpton has much better attitude and is right across.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Royal Sonesta is an older hotel located in Cambridge on the Charles River. We were greeted by Marta at the front desk who was professional and very helpful. Same for Larry who helps with luggage and calling cabs. We had a room on the ninth floor with wonderful river and Boston views. Negatives include expensive parking, no housekeeping and no complimentary coffee. There is a Starbucks in the hotel and a nice restaurant.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Just give me coffee! I get it ; no daily housekeeping. But just give me the coffee!!!!! The front desk can't give me coffee? nope Security had to deliver my coffee? ...well that makes sense...... just give the coffee when I request at the front desk,, duh.
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Date of stay: June 2022Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Stay far, far away from this property. Atrocious experience, terrible staff. Room type from reservation not honored, staff unhelpful and unprofessional, clueless about services and repeatedly changing their statements. AT this stage when even the US government is not requiring COVID testing from international travelers, this property is saving money by insisting they will only do housekeeping every 4-5 days. If they are so concerned about safety, why is their onsite restaurant still open? Because it generates revenue, and housekeeping costs money. For nearly $800 for two nights, I do not expect this. Housekeeping requested and was told they ask management, did not even have the basic courtesy to get back to me with a response either way. The lotion bottle in my bathroom was used (eww, but also unsafe). The property is run down - lobby is decent and renovated, but the hallways remind me of motels in shady areas.…
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The location of the hotel is excelent, but the rooms and the entire hotel seems to be very old. I think this hotel was property of another brand and Sonesta bought it, everything looks old. I rather chose another hotel for a next trip to Boston.
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Date of stay: November 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Mixed bag of feelings: upon arrival friendly check-in. Waterfront location is beautiful. The room could use some fresh paint left and right and the room was quite dark. Shower was very nice. Breakfast (sandwich, muffin,coffee) was all there is and on the go: no proper breakfast restaurant. Very limited opening times of bar/restaurant in general which I don’t get: made what could be pretty and lively seem fairly deadish. Room did not get cleaned during the 4 nights I stayed there: hiding behind Covid: unacceptable to me to get no fresh towels, no made up bed at these prices. Will be there again in 2 weeks buf if similar experience I will look for other locations going forward
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$314 - $457 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sonesta hotel cambridge, cambridge sonesta hotel, sonesta cambridge, royal sonesta boston
LOCATION
United StatesMassachusettsCambridge
NUMBER OF ROOMS
400
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Claim Your Listing Frequently Asked Questions about Royal Sonesta Boston
Which popular attractions are close to Royal Sonesta Boston?
Nearby attractions include Museum of Science (0.2 miles), CambridgeSide (0.1 miles), and North Point Park (0.2 miles).
What are some of the property amenities at Royal Sonesta Boston?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Royal Sonesta Boston?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Royal Sonesta Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Royal Sonesta Boston?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Royal Sonesta Boston?
Conveniently located restaurants include The Helmand, Bambara Cambridge, and The Cheesecake Factory.
Are there opportunities to exercise at Royal Sonesta Boston?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are pets allowed at Royal Sonesta Boston?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Sonesta Boston offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Sonesta Boston?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Royal Sonesta Boston?
Many travelers enjoy visiting The Printing Office of Edes & Gill (1.1 miles), Old North Church & Historic Site (1.0 miles), and Longfellow House Washington's Headquarters National Historic Site (2.7 miles).