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Royal Sonesta Boston

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Royal Sonesta Boston
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745 Reviews from our TripAdvisor Community

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Showing 654: English reviews
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Reviewed 2 days ago NEWvia mobile

Excellent location, especially for visiting the Boston Museum of Science (1/4 mile away). Server Gazmen, in the Art Bar, is truly exceptional; I returned twice to provide my children exposure to his graciousness & personable service. There is a mall across the street, Charles River in the back, and the Amtrak North Station is about 1 mile ($6) taxi ride...

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Helpful?
Thank Khewson
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, Khewson, Thank you for taking the time to leave such a detailed review - I know that our future guests will very much appreciate your feedback. I am thrilled to hear that you had such a great experience with our associates; they surely are one of the best parts of Royal Sonesta Boston and I will be sure to...

Cambridge
Reviewed 2 days ago NEW

The hotel was lovely, the room comfortable. The pool was perfect for the kids with a good shallow end. The smoke smell throughout our floor was strong and not remedied by the hotel at all. Great location. Dante was overpriced and just fair overall.

Review collected in partnership with Sonesta
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Helpful?
Thank Jodi G
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, Jodi G, Thank you so much for taking the time to note your feedback regarding your recent stay. I am thrilled to hear that you had such a great experience with our hotel; to include the rooms and the indoor pool. My apologies for the inconveniences with the smoke order; I can assure you that our hotel is 100%...

Reviewed 4 days ago NEW

My kids and I had an unexpected amazing visit to Boston-- and a lot of it had to do with the staff and accommodations of this hotel! The staff went way beyond expectations to make sure we had a great room and a great time while we were there! We will absolutely be back again and again when we come...

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Helpful?
Thank Jennifer H
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, Jennifer H, Thank you for taking the time to leave your thoughts! I am thrilled to hear that you had such a great experience with our associates; they surely are one of the best parts of Royal Sonesta Boston. Our hotel is one of the few properties that uncover the best of Boston and Cambridge for each type of...

Dominican Republic
Reviewed 4 days ago NEW

I stay a this hotel during my debate tournament in Harvard and it was excellent the service, rooms, food, everything this is a 5 star hotel, location is incredible with Galleria Mall just in front, the staff was so kind and helpful, thank you for everything hope to be back any time soon.

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Helpful?
Thank Ricardo G
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, Ricardo G, Thank you for taking the time to leave a review. We hope that your debate tournament at Harvard went well - we very much hope to see you back again soon!

Punta Gorda, Florida
Reviewed 4 days ago NEW

Room and amenities were very nice and the location for my trip was excellent. Staff did a great job, especially the room service lady who went out of her way to make sure my family was taken care of. sorry I did not get her name.

Review collected in partnership with Sonesta
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Helpful?
Thank Raymond M
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, Raymond M, Thank you for your review! It's a pleasure to hear that you enjoyed both your stay and our location as well as the amenities. We can certainly pass along your kind words to your housekeeper - she will be thrilled to hear that you had a great trip!

uk
Reviewed 1 week ago via mobile

Just back from a weeks stay at the royal sonesta,went to Boston for the world indoor rowing and championships and the hotel was the official one for the racing All in all a good hotel,great location on the banks of the Charles river,a 10 minute walk to Lechmere T station and right opposite Cambridge galleria mall We stayed on the...

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Helpful?
Thank ali3401
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, ali3401, Thank you kindly for your detailed review. It was a pleasure to host you and your rowers for the championships! We worked hard to ensure that you all had a great stay and a great competition! It's great to hear that our associates aided in making everything go smoothly. I will be sure to pass along your kind...

london
Reviewed 1 week ago

Arrived at the hotel for the first time after delayed flight so was in a foul mood. Gigi on the front desk provided amazing service, checked me in efficiently, and basically put me in a great mood. 10/10 to Gigi.

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Helpful?
Thank ianian76
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, ianian76, Thank you for taking the time to leave your feedback. We pride ourselves on swift and pleasant check-ins as we know that travel can be disagreeable. I will be sure to pass along your kind word to Gigi - she will be thrilled to hear that she was able to welcome you with amazing service. We hope to...

Cambridge
Reviewed 3 weeks ago

This is a beautiful hotel, and the staff was just outstanding. They were very helpful when I arrived, and when I needed to check out and leave my luggage in their care while I finished my conference. Would definitely recommend.

Review collected in partnership with Sonesta
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Helpful?
Thank W3166XPjulieg
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, W3166XPjulieg, Thank you kindly for your review! Your recommendation is our highest honor and we cannot wait to welcome you back to be of the utmost help!

New York City, New York
Reviewed 3 weeks ago

First negative review ever; truly shocked at the anti semtic comments and attitude by the front desk and upon sharing my anger to the exchange, i was told by the front desk rep who was the MOD, if i was unhappy i could leave - then i photographer the manager, since i need to document the situation since it was...

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Helpful?
9Thank andrew s
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Mr. Steinberg, Thank you, again, for taking the time to leave your feedback. As we've discussed, it was very disappointing to hear of our inability to deliver our normal standard of service and hospitality. We've been appreciative of the chance to speak with you and hope that should you wish to discuss this matter further that you do not hesitate...

rochester, ny
Reviewed 4 weeks ago

A terrific hotel with nice views of the river, easy access to Kendall Square, Cambridge, Somerville. Pool is terrific, restaurants are decent. Park at the mall across the street for $25 per night ( instead of $45 at the hotel) or on the street behind the hotel for free on Sundays.

Review collected in partnership with Sonesta
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Helpful?
Thank letsgotraveling
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, letsgotraveling, Thank you for your feedback! We certainly appreciate your comments and we know that our travelers, past, present and future, will find your review very helpful! We look forward to your return!

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Dante
Dante
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Spectacular views surround you at the luxurious and newly renovated Royal Sonesta Boston. Set on the Cambridge side of the Charles River, this distinctive, modern hotel features original contemporary art, exceptional service, and one of the city's best pools. Its ideal location puts you minutes from the best of Boston, with shopping, museums and historic sites all nearby. Known as one of the city's best luxury hotels, all of its 400 well-appointed guest rooms overlook the Charles River, Cambridge or Boston's stunning skyline. ... more   less 

Additional Information about Royal Sonesta Boston

Address: 40 Edwin Land Blvd, Cambridge, MA 02142
Location: United States > Massachusetts > Cambridge
Price Range: $167 - $559 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Sonesta Boston 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, HotelsforEveryone, Expedia, Cheap Tickets, Travelocity and Jetsetter so you can book your Royal Sonesta Boston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sonesta Hotel Cambridge
Cambridge Sonesta Hotel
Sonesta Cambridge
Hotel Style:
#3 Luxury Hotel in Cambridge
#3 Business Hotel in Cambridge
#3 Family Hotel in Cambridge
#5 Romantic Hotel in Cambridge
#5 Green Hotel in Cambridge
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Questions & Answers

Here's what travelers have asked, with answers from Royal Sonesta Boston staff and other travelers.
31 questions
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Questions? Get answers from Royal Sonesta Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Floor 7 has a incredible view! at least my room”
 of 5 bubbles G613AIricardog, 4 days ago | Read review
“Bring a light jacket, even in June, as breezes can be quite chilly off the water in early morning and at night.”
 of 5 bubbles 295andys, 4 weeks ago | Read review
“If you can get a higher floor room facing the river is nice.”
 of 5 bubbles TravelGal011070, Jan 21, 2017 | Read review
“The river view is fantastic!”
 of 5 bubbles Fab2L, Jan 21, 2017 | Read review
“Stay away from the elevators to have less noise issues.”
 of 5 bubbles 78MatthewH, Jan 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question