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All reviewsart barthe rivermall across the streeteast towermuseum of sciencegreat hotelpool and gyma river view roomthe cheesecake factorytd gardencambridgeside galleriafood courtbusiness tripnew englandupon checkthe north endgreen line
My room was smallish, but comfortable, and the pool was especially nice. I booked with a promotion that included a $10 daily credit for breakfast. The day after my stay, a mysterious extra charge from the Sonesta went through on my credit card - when...More
From the moment we drove up on this 5 degree day, we experience super friendly accommodations. We valet parked with zero waiting or hassle. Gigi checked us in; it was around 12:30, and we assumed we would have to wait, but, no, our beautiful room...More
1 Thank Maureen V
Response from RoyalSonestaBoston, General Manager at Royal Sonesta BostonResponded January 10, 2018
Hello, Maureen V, Thank you for taking the time to leave such a detailed and heartfelt review. I am thrilled to hear that you had such a great experience with out hotel and our in-room dining. Our hotel is one of the few properties that...More
Stayed the night for a fun trip to Boston. Such a great location! Close to all the attractions we wanted to enjoy. From the moment we entered the lobby till we left, everyone was welcoming and helpful. We brought our children, who loved the suite...More
This hotel has a great location. We walked to the Celtics game and Museum of Science for an Omni Theater production. Parking on site is super easy which was a plus. The mall is next door if you want to grab a bite to eat...More
Response from RoyalSonestaBoston, General Manager at Royal Sonesta BostonResponded 3 days ago
Thank you for your five-star review; we are so glad you enjoyed so many aspects of your recent stay at Royal Sonesta Boston! It sounds like you took full advantage of some of the great attractions so close by - from TD Garden...More
Shout out to Ellen, the concierge, who was amazing!! Helped us with so much.
The room we had was very drafty with an inaccurate thermostat... said it was 78F in the room when we could still feel cold breeze from the window.
The cost was...More
Response from RoyalSonestaBoston, General Manager at Royal Sonesta BostonResponded 5 days ago
Thank you for taking the time to write a review after your recent stay.
We always strive to provide our guests with an exceptional experience - and believe that starts with gracious and professional service. We will certainly pass along your kind comments...More
I was not aware it welcomed pets to be honest, but in terms of cleanliness, it was just ok. I didn’t enjoy my stay as much as I thought I would, but I can see where your concerns come from. In the future, I would not stay... More
I was not aware it welcomed pets to be honest, but in terms of cleanliness, it was just ok. I didn’t enjoy my stay as much as I thought I would, but I can see where your concerns come from. In the future, I would not stay there based off of my personal experience.
Response from grbirchfield | Reviewed this property |
I did not travel with kids. I saw no signage for a day care. However, when my kids were young various hotels we stayed in were able to supply sitters at cost. I suggest you call RSB to learn how they can help you.