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Kimpton Marlowe Hotel

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About

#4 of 20 hotels in Cambridge
Location
4.4
Cleanliness
4.8
Service
4.7
Value
4.3
Travelers' Choice
GreenLeaders Gold level
An award-winning luxury boutique Kimpton hotel near Charles River, MIT Campus, Harvard Square, downtown Boston and other Cambridge attractions.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Board games / puzzles
Kids stay free
Babysitting
Valet parking
Paid private parking on-site
Wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Children's television networks
Highchairs available
Strollers
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Minibar
Cable / satellite TV
Walk-in shower
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Spanish, Arabic and 3 more
Hotel links
Special Offer:AAA Members Rate
See what other travelers are saying
  • Chris W
    Sausalito, California3 contributions
    One of the best hotels in the country
    The Kimpton Marlowe Hotel is one of the best hotels in the country.....and, this statement is coming from a retired hotel exec, who knows quality hotel service. The first word is friendliness; from the doorman to the front desk, from the housekeeper to the service help in the restaurant.......all extremely friendly & helpful. In addition, the hotel was immaculate & everything worked, which I can not say about most hotels. The guest room was large & the shower jet perfect. We have stayed at this hotel for many years but it has never been better. The restaurant is a MUST for exceptional quality & service. If you need a hotel in Boston or Cambridge, this is the only hotel to stay with. It is only extremely convenient to Boston & all its important sights.
    Our goal it to create memorable experiences for all of your guest, I can't thank you enough for sharing feedback about your stay. I truly appreciate it! Joe Capalbo, General Manager
    Written May 28, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: May 2023
    Written May 25, 2023
  • Paula602
    Coleraine, United Kingdom69 contributions
    Great location, great service - great hotel!
    This was our first time in Boston and we chose the Kimpton Marlowe as we are members of IHG and wanted a fairly luxurious hotel for a short city break. The location of the Marlowe is excellent, just on the banks of the Charles River and an easy, 30 minute walk to Boston with all the sites of Cambridge, including MIT and Harvard an easy walk in the other direction. The service throughout our stay was first class and we loved the free coffee in the morning and the wine hour in the evening, even though we essentially paid for it with our $25 a night ‘amenity fee’! Our room was very nice with a big comfortable bed and the breakfast in the mornings was delicious - great poached eggs. The hotel is currently being refurbished so no fitness room was available on site. The public spaces are very welcoming with a lounge to sit in to drink your wine in the evening - just don’t go into the bar with it as you’re not allowed to sit at a table in the bar in the evening if you’re not ordering food, which is fair enough when they’re busy. Overall this was a lovely first stay in Boston/Cambridge for us and we hope to come back - and stay at the Kimpton Marlowe again!
    Thanks for the amazing feedback, I appreciate it! Joe Capalbo, General Manager, joe.capalbo@kimptonhotels.com
    Written March 27, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: February 2020
    Written February 16, 2020
  • Mohsin H
    2 contributions
    Lovely stay at this boutique hotel!
    I was in Cambridge for 2 1/2 weeks on business and had a lovely stay at Kimpton Marlowe. All staff and leaders were guest-centric. The rooms were cleaned and freshened up every day; the location is ideal, veru close to Charles River where one can walk across enjoy the sunset or dusk. The bar/eatery at the hotel, Bambara, is very nice too with great drinks and a tasty menu, and Kelly does a great job. Kudos to Burak, the Director of Sales, Jessica, Sophie, Heidi, Khalid and Paige on makng my stay so wonderful. I'd love to go back there!
    Thanks for sharing your experience, I'm glad you enjoyed your stay! Thanks for all of the staff shout outs about the team! Joe Capalbo, General Manager
    Written September 8, 2022
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: July 2022
    Traveled on business
    Written August 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MilesMereV wrote a review Sep 24
Brooklyn, New York319 contributions263 helpful votes
We were here for a couple of nights and loved the place. Rooms were clean and comfortable and the staff was welcoming, The food in the restaurant was delicious and reasonably priced. The hotel is connected through the underground parking garage to a shopping mall with a food court and a cheesecake factory. So, there are a bunch of food options real close. The neighborhood is clean, and feels very safe, Would definitely return here if back in Boston.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joe Capalbo, General Manager at Kimpton Marlowe Hotel
Responded 4 days ago
Thank you so much for the kind words, I can't thank you enough for sharing your experience! Joe Capalbo, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris W wrote a review May 2023
Sausalito, California3 contributions
Hotel's Favorite
The Kimpton Marlowe Hotel is one of the best hotels in the country.....and, this statement is coming from a retired hotel exec, who knows quality hotel service. The first word is friendliness; from the doorman to the front desk, from the housekeeper to the service help in the restaurant.......all extremely friendly & helpful. In addition, the hotel was immaculate & everything worked, which I can not say about most hotels. The guest room was large & the shower jet perfect. We have stayed at this hotel for many years but it has never been better. The restaurant is a MUST for exceptional quality & service. If you need a hotel in Boston or Cambridge, this is the only hotel to stay with. It is only extremely convenient to Boston & all its important sights.
Read more
Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joe Capalbo, General Manager at Kimpton Marlowe Hotel
Responded May 28, 2023
Our goal it to create memorable experiences for all of your guest, I can't thank you enough for sharing feedback about your stay. I truly appreciate it! Joe Capalbo, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathy P wrote a review Sep 12
New Orleans, Louisiana5 contributions
I booked a room last minute at the Kimpton Marlowe because my flight to Boston arrived seven hours later than expected and I didn't want to be a nuisance to my friends by showing up on their doorstep at 1:00 a.m (thanks Jet Blue). The staff could not have been nicer when I arrived, and the room was perfect. The bed was very comfortable, room was spacious, and everything was very clean. One of the USB outlets in the bedside table didn't work but there were plenty of places to charge my devices. No coffee maker in the room and no free bottles of water - the one bottle of water available in the room was $8, which I paid because of my late arrival. The area of the City is undergoing quite a bit of construction but I didn't hear any of it from my room. I would stay here again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: I love a high floor BUT I was very close to the fitness center and I could hear the pounding of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joe Capalbo, General Manager at Kimpton Marlowe Hotel
Responded 4 days ago
Thanks kathleenp812! We really appreciate you taking the time to give us a review and are glad you found us so late! Hope to see you again. Joe Capalbo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
_asher_jill2 wrote a review Sep 6
Philadelphia, Pennsylvania2 contributions
Jorge from the housekeeping team was so wonderful and went above and beyond to make sure my room was clean during my stay. He was friendly, accommodating, and passionate about making my stay comfortable.
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joe Capalbo, General Manager at Kimpton Marlowe Hotel
Responded 4 days ago
I couldn't agree more, we are lucky to have Jorge on the team! Joe Capalbo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Margaret A wrote a review Sep 1
1 contribution
The Marlowe is our Boston favorite hotel - gyroscope lit sculpture in the round courtyard and decor are unusual and alluring. We received friendly help from Front Desk's Elijah and others, to the wine hour staff, smiles from the doormen, greetings over complimentary coffee/tea by always-on-the-move manager Tara R. We stayed in August '23 for a 'three-peat', and were upgraded to a suite. During each visit we lucked into special Saturday wine hour fun arranged by Tara and staff. For National Football Day last fall, Tara and staff arranged a nerf ball toss in the courtyard for prizes, along with serving iced football-shaped cookies. On a snowy March trip, the lounge was transformed into a ski chalet with sled decor, and live music at wine hour. This time in August, Norman Thompson (from NYC/Jamaica) and a trio sang-played 2 sets, while wine was poured with complimentary cheeseboard. A novel Kimpton partnership with Anthropologie, allows guests to 'borrow' new merchandise -purses, belts and sunglasses - just ask at the Front Desk. The new black tote that I was lent, was perfect for walking around the city. The Bambara restaurant serves tasty breakfasts and other meals. Cambridgeside Galleria next door. The Lechmere and Kendall T-stops are 10-15 minute walks away. Guests' dogs pass through the lobby, for fun canine watching.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Complimentary coffee and tea hours are generous, usually 6-10 AM. Wine hour is 5-6 pm, bring...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joe Capalbo, General Manager at Kimpton Marlowe Hotel
Responded 3 weeks ago
WOW, I can't thank you enough for sharing your experiences at the Marlowe. We try to make our guest experiences as unique and fun as possible, so thanks for shining some light on them. And of course the team, thank you so much for recognizing their efforts! Regards, Joe Capalbo, Regional Director of Operations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aztonyc wrote a review Aug 2023
New York City, New York19 contributions39 helpful votes
I had to cancel the reservation after receiving terrible customer service. First when I booked, I was told we would have connecting rooms for our family of four with an infant. When I called a week prior to our reservation to confirm, I was told that connecting rooms were not guaranteed. After hours on hold, I spoke ti the front desk today who said that the rooms we had been booked for were impossible to have as connecting rooms. Moreover, the price had increased for the rooms we would need to be eligible for connecting rooms. I’ve spent so many hours on hold trying to get help with no success, and it’s been frustrating, especially with the high price we were going to pay. We canceled and booked elsewhere for a better price.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Joe Capalbo, General Manager at Kimpton Marlowe Hotel
Responded 4 weeks ago
Thanks for the feedback, I can't apologize enough for your experience. I have personally spoken to our reservations team to review your connecting room request and apologize that you were given incorrect information. This was a miss all around and I'm so sorry, we are better than this. Joe Capalbo, General Manager, joe.capalbo@kimptonhotels.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adam M wrote a review Aug 2023
3 contributions
Great hotel!! Fun amenities, $1 oysters, nice rooms, lots to do nearby. Took out the hotel bikes and rode around, and even enjoyed the free ice cream on Saturday. Would come back here next time I’m in Boston.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joe Capalbo, General Manager at Kimpton Marlowe Hotel
Responded Aug 16, 2023
Thanks so much for the kind words, truly appreciate it! Joe Capalbo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bass182004 wrote a review Aug 2023
2 contributions1 helpful vote
Positives: Pretty hotel, nice amenities, complementary coffee/wine. Some very pleasant and accommodating staff. Very good breakfast and we loved our server, Kathryn. The doormen were very hospitable and accommodating. Nice walk to TD Garden. Negatives: Some uppity staff. We were never acknowledged as we waited to be sat for breakfast. Did not look busy, but at least an employee/Mgr. could have addressed us to let us know they would be with us shortly. During check-in, I asked to clarify some charges. The gentleman was a bit short with me and seemed a bit condescending. Many add'l charges added to the bill. Overall, hotel was nice but I have stayed in other hotels in Boston w/exceptional staff/rooms.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from Joe Capalbo, General Manager at Kimpton Marlowe Hotel
Responded 4 weeks ago
Thanks for sharing your expeirence, I'm sorry that you felt this and way and that service wasn't what we are capable of. I will address. Joe Capalbo, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danielle M wrote a review Aug 2023
12 contributions1 helpful vote
We had a great experience at the Kimpton Marlowe. The staff is beyond friendly and helpful, the decor is beautiful and their special touches make it a very nice place to stay from treats, toys and water bowls for guests with pets, to morning coffee and tea in the lobby and wine and beer at 5PM. Food and drinks at the bar were delicious. The first day we woke up to lukewarm shower water which was not great but besides that, everything was fabulous! Would definitely visit again!
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: There is no pool at this location and if you are looking for a quieter area of Boston this is it....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joe Capalbo, General Manager at Kimpton Marlowe Hotel
Responded Aug 11, 2023
Thanks for sharing, this is always great to hear. Sorry about the lukewarm water, we had a minor issue but this has since been corrected. We hope to see you soon! Joe Capalbo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Crystalin A wrote a review Aug 2023
1 contribution
I stayed at Kimpton Marlowe in May 2023 for a business trip. I had the pleasure of having NaQuan Amir on staff during my stay and he was extremely helpful, courteous and just overall kind. I had an issue with my booking due to my own error with a third party site and he took the time to help me fix it by working diligently with myself and the third party site and made me feel like I had not done anything wrong even though the error was definitely my own doing! The issue was resolved and it was nice to have someone on my side during a stressful interaction with the third party booking. The hotel stay overall was pleasant and it’s a hotel my company uses frequently so I’m glad for staff like NaQuan who can help make the travel better.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Joe Capalbo, General Manager at Kimpton Marlowe Hotel
Responded Aug 8, 2023
Thank you for the kind words about Naquan, we will be sure to celebrate this great story! Thanks again and we can't wait to have you back! Joe Capalbo, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$248 - $590 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel marlowe kimpton
LOCATION
United StatesMassachusettsCambridge
NUMBER OF ROOMS
236
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KIMPTON MARLOWE HOTEL $189 ($̶2̶6̶5̶) - Updated 2023 Prices & Reviews - Cambridge, MA

Frequently Asked Questions about Kimpton Marlowe Hotel
Which popular attractions are close to Kimpton Marlowe Hotel?
Nearby attractions include Museum of Science (0.2 miles), CambridgeSide (0.06 miles), and North Point Park (0.2 miles).
What are some of the property amenities at Kimpton Marlowe Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kimpton Marlowe Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Marlowe Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Kimpton Marlowe Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Kimpton Marlowe Hotel?
Conveniently located restaurants include The Helmand, Bambara Cambridge, and The Cheesecake Factory.
Are there opportunities to exercise at Kimpton Marlowe Hotel?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Kimpton Marlowe Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Marlowe Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Marlowe Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kimpton Marlowe Hotel?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Portuguese, Arabic, and Filipino.