Kendall Hotel
350 Main St, Cambridge, MA 02142-1017
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Staff required to regularly wash hands
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Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/04/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 21 hotels in Cambridge
Location
4.7
Cleanliness
4.8
Service
4.5
Value
4.3
Travelers' Choice
Kendall Hotel is an excellent choice for travelers visiting Cambridge, offering a romantic environment alongside many helpful amenities designed to enhance your stay.
Guest rooms offer a flat screen TV and air conditioning, and Kendall Hotel makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including a concierge and room service. In addition, guests can enjoy free breakfast during their visit. As an added convenience, there is parking available to guests.
Nearby landmarks such as The Alchemist (0.4 mi) and Harvard University (1.8 mi) make Kendall Hotel a great place to stay when visiting Cambridge.
If you’re looking for an Italian restaurant, consider a visit to East Side Bar & Grill, Sulmona, or Amelia's Trattoria, which are all conveniently located a short distance from Kendall Hotel.
During your visit, be sure to check out popular attractions like Massachusetts Institute of Technology (MIT) (0.3 mi), MIT Museum (0.5 mi), and Charles River (0.2 mi), which are all within walking distance of the hotel.
Enjoy your stay in Cambridge!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Business Center with Internet Access
Conference facilities
Rooftop terrace
Baggage storage
24-hour front desk
Parking garage
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Kid-friendly buffet
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Spanish
Location
Full view
96Great for walkers
Grade: 96 out of 100
37Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Contact
350 Main St, Cambridge, MA 02142-1017
Getting there
Kendall/MITBoston T1 min
LechmereBoston T17 min
Rental CarsSee all Cambridge rental cars
1297Reviews15Q+A100Room tips
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My husband and I really like nice hotels and don’t mind paying, but I didn’t really want to pay $5-600/night for a generic, high traffic hotel in Boston for our weekend trip with the kids. We decided to give the Kendall Hotel a try based on the great reviews, and it definitely delivered. We did have one snafu which I will mention first. The bad: When we checked in at 11 pm, the hotel didn’t have the double queen room that we had booked directly with them over the phone. It was a little frustrating while they figured out what to do, so if I made another reservation here, I would call the day before and just double check. They put us in a king suite with a king bed and pullout sofa for our kids for the first night, but we didn’t want our kids (10 and 16) to have to share a pullout for the whole weekend, so the hotel made sure to move our stuff to a double queen the next day. So overall, it was a little bit of a frustrating way to start off our trip, but they really went above and beyond in making it right for us. The good: 1. This is a lovely hotel that I think looks nicer in person than in photos. The hotel itself doesn’t have any amenities, but we didn’t come to Boston for a pool or spa. The decor is so much nicer than a bland mid priced chain hotel. It feels more like you’re staying in someone’s guest room rather than a hotel. We loved that the rooms have ceiling fans! The beds and pillows are super comfortable, and everything just feels fresh and clean - not worn out. It’s a little odd that you hardly ever see any staff around - no one is ever at the desk, but everything seems to run smoothly. There isn’t a full staff of people visible if you like that sort of thing. No concierge or bellhops or any of that. You’re on your own, but that was fine by us. 2. The housekeepers do such a wonderful job - this is the first time I’ve stayed in a hotel since before Covid where my room has been cleaned every day without asking for that. Excellent work by these housekeepers. 3. The breakfast was excellent. It was such a time and money saved not to have to get breakfast out every morning. And the quality of the breakfast was good. My kids said, “this is the best hotel breakfast we’ve had.” They served hard boiled and scrambled eggs, bacon, potatoes, waffles, breads, assorted pastries/muffins, muesli, and fresh fruit. 4. The location. Sure, it’s not in the middle of all of the downtown Boston activities, but it couldn’t have been easier to get on the T and go wherever we needed to go. It was super quiet and safe, and we didn’t mind being a little away from the action. Just walk outside the hotel and hop on the red line, and you can be anywhere in a few minutes. We are pretty high maintenance about our hotels (as far as cleanliness, comfort, and overall feel), and we would happily stay here again.…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel was nicely decorated. Staff was helpful and welcoming. Free snacks and water bottles were provided in our room, which was very comfortable. Good selection of breakfast items in the morning. Plenty of restaurants nearby, as well as walking distance to Harvard, MIT, and the Science Center.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: There is parking ($25/day), but not a ton of spots and the spots are narrow.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kendall Hotel, Owner at Kendall Hotel
Responded 4 days ago
Thank you so much for this fantastic review! Our goal is to ensure a positive experience for all of our guests, so it’s great to learn we achieved just that. We were also delighted to hear you enjoyed the historic decor and the included breakfast buffet. I will pass along your kind words to the rest of the Kendall staff and we hope you'll stay with us again very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband, two kids and I stayed two nights at the Kendall hotel. We had a great experience and will absolutely stay again next time we visit the area. From the moment we walked in, we felt welcome by the friendly staff and the creatively designed atmosphere. The lobby has a home-like feel with comfortable couches and chairs thoughtfully placed for comfort and socializing. The entire hotel from the lobby to the dining area, rooms and even the elevator were very clean. We had a suite which was perfect for a family. The full kitchen allowed us to store our drinks and leftovers in the fridge, a stovetop for cooking if you choose and even a dishwasher! I was truly impressed with this convenience. The large bathroom featured a jacuzzi tub and huge shower stall. I can't emphasize enough the comfort of the king size bed! The mattress and pillows were high quality, super soft and the beautiful bedding pulled the whole experience together. My children slept on the pullout couch that turned into a bed and said that was very comfortable as well. The breakfast was delicious! Tons of choices that pleased the pickiest eaters in our family. Lastly, the subway is right outside their door. This allowed us to easily travel to all our destinations, including Fenway Park and the seaport. Our entire family highly recommends the Kendall Hotel.…
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kendall Hotel, Owner at Kendall Hotel
Responded 4 days ago
Thank you so much for this fantastic review! Our goal is to ensure a positive experience for all of our guests, so it’s great to learn we achieved just that. We were also delighted to hear you and your family enjoyed the comfortable beds and the included breakfast buffet. I will pass along your kind words to the rest of the Kendall staff and we hope you'll stay with us again very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved this hotel. What a gem in Boston! Parking was convenient with easy in and out access. It’s right by the T as well if you’d like to skip driving. Breakfast was delish! The room was so cute with comfy robes and the most comfortable bed I’ve slept on in a hotel since I can’t remember when. I love the adorable decor and well furnished room. Did I mention they have Dison hairdryers with a diffuser? Who does that? They even provided snack and water. Such a nice surprise. I can’t say enough about our stay!
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Kendall Hotel, Owner at Kendall Hotel
Responded Jul 5, 2022
Wow! It was truly rewarding to read your feedback. Thank you for noticing the details, the hard work of our staff, and all of the other amenities that make the Kendall Hotel a memorable experience. We hope you'll stay with us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We greatly enjoyed our stay! The staff was very nice and accommodating. The room was great-very clean with a comfortable bed. And the breakfast was fantastic! My mother in law actually switched her hotel to stay at the Kendall Hotel because we liked it so much. We would definitely come here again.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kendall Hotel, Owner at Kendall Hotel
Responded Jun 27, 2022
Thank you so much for this fantastic review! Our goal is to ensure a positive experience for all of our guests, so it’s great to learn we achieved just that. We were also delighted to hear you enjoyed the comfortable beds and the included breakfast buffet. I will pass along your kind words to the rest of the Kendall staff and we hope you'll stay with us again very soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I made a reservation via Expedia exactly four months prior at the Kendall for four nights. Immediately after my reservation is confirmed (signified by the email saying "your reservation is confirmed" in the subject line) I receive another email from the Kendall regarding their COVID policies. Perfect. They know I'm coming. Today I receive a notice that my credit card is charged for the full amount of my stay by the Kendall. Two hours after that notice I receive a message from the Kendall via Expedia that there was a "disconnect" between their systems and Expedia and that my reservation was never confirmed, and there were (of course) no rooms left. There was no mention of a refund. Of course I call them immediately. No answer, but the automated message tells me to send a text. So I send a text. No reply for almost an hour, so I call back and finally get someone who says that yes...my reservation is cancelled and it's Expedia's fault. I call Expedia, and after they contact the Kendall, they get the Kendall to admit that they had dropped the ball and had them initiate a refund (which I still haven't seen). I call the Kendall back and nobody there can tell me what is going on. I could never get a straight answer. Of course, that leaves me with 36 hours to find a hotel room for 4 nights in Boston in June. Good luck with that without taking out a second mortgage. I ended up spending three hours finding another hotel room for almost double the price of what the Kendall advertised originally. So the bottom line here is Kendall is either engaged in bait-and-switch tactics, where they find that they can charge more for some rooms and cancel existing reservations to cash in, or they're negligent, or their staff is so poorly trained that your vacation can be vaporized in a blink of an eye with no explanation. There is no great answer here. Either way, it's no way to run a business. Do YOU want to risk vacation time with your family to these people? Don't do what I did. Book somewhere else, save yourself the aggravation.…
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Date of stay: June 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
As soon as you enter that main entrance door from the Main Street in the middle of Cambridge, you will feel at home. The Main Lobby with inviting atmosphere, perfectly chosen and placed furniture will give you that sense. More over the staff are very friendly and offering for help with high quality level of service. The room is also good size and is cleaned. Comfortable and at home feeling Furnitures chosen that welcomes you to relax.
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Date of stay: April 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kendall Hotel, Owner at Kendall Hotel
Responded May 10, 2022
Thank you so much for this kind review! Our goal is to ensure a positive experience for all of our guests, so it’s great to learn we achieved our goal. We were also delighted to hear you enjoyed the clean, comfortable rooms and the overall vibe of our lobby. Thank you again, and we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed here for my husband to run in the marathon. Great friendly hotel. Really close to the red line station. Lovely comfortable clean rooms. Great facilities in the room including coffee machine, microwave and fridge and supplies were topped up daily. They even had a dyson hairdryer in the bathroom !. Breakfast was lovely and plenty of it. They even provided early breakfast for the marathon runners who needed to leave the hotel very early which was really appreciated. Pity the restaurant was still closed after covid restrictions but hopefully this will be open next year as we will definitely be returning here for our next trip. Hotel was uniquely decorated with great little touches everywhere.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kendall Hotel, Owner at Kendall Hotel
Responded Apr 23, 2022
Thank you so much for taking the time to share your experience at the historic Kendall Hotel! We are thrilled you enjoyed amenities like the Dyson hair dryer and the delicious breakfast buffet. We hope you'll visit us again during the next marathon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staying here was a great time. We were very close to mit and the train station where we were able to go to many places. The service was perfect and the breakfast was great. The room was big and comfy. Everyone working here was kind and very helpful. Especially, I want to give 5 stars to manager, Brenda. She was awesome! I would recommend and I will be coming back next time I visit Boston.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Kendall Hotel, Owner at Kendall Hotel
Responded Apr 23, 2022
Thank you so much for this fantastic review! Our goal is to ensure a positive experience for all of our guests, so it’s great to learn we achieved just that. We were also delighted to hear you enjoyed the comfortable beds and the included breakfast buffet. I will pass along your kind words to Brenda and the rest of the crew. Thank you again, and we look forward to your next visit!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Kendall is a truly gracious place, right out of time. Customer service reigns and when you step inside, you can actually feel the pace slowing ever so slightly. Every one of their staff, including the housekeeping and restaurant, all strive to identify and aim to meet your needs. That more human pace allows for fireside chats, brunch with family and friends, and drink conversation with guests: there’s a certainty you’ll make new pick-up friends. Topics include music, the arts, fly fishing, family, travel, MIT innovations, international affairs, the weather, local happenings, politics, tech news and space flight. It’s both friendly and stimulating, and there’s something for everyone - such a comfort to those of us who travel alone. The lobby is gorgeous with high ceilings, stuffed chairs, and firehouse memorabilia - a testament to the building’s original purpose and popular vibe. The rooms have beds and bedding in which to melt after a long day of sights sounds and savors. The cleanliness is deliberate and pristine. The breakfast buffet is available every day from 7-10, which includes the best bacon on the planet, muesli, fruit, Belgian waffles and egg&cheese tortillas. The coffee bar includes everything you want for a tailored cuppa Joe: premium roast, real half&half, sweetening options, and a wide variety of teas. I hesitate to write this, because I want to always find a room available! But the Kendall Hotel deserves every word I’ve written. Maybe I’ll see you there?!…
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Kendall Hotel, Owner at Kendall Hotel
Responded Apr 23, 2022
Wow! Thank you for your taking the time to write such an eloquent review of the hotel! Our staff strives to create a welcoming atmosphere for our guests that ensures they feel at home, and we're glad you felt comfortable enough to discuss topics of the day with new friends. Thank you again for commending the hotel staff for our efforts and recognizing all the details and amenities that make the Kendall such a memorable experience. We hope you'll visit us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$302 - $495 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kendall hotel cambridge
LOCATION
United StatesMassachusettsCambridge
NUMBER OF ROOMS
77
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Claim Your Listing Frequently Asked Questions about Kendall Hotel
Which popular attractions are close to Kendall Hotel?
Nearby attractions include Charles River (0.2 miles), Stata Center (0.2 miles), and Kendall Square (0.05 miles).
What are some of the property amenities at Kendall Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Kendall Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Kendall Hotel?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Kendall Hotel?
Conveniently located restaurants include Tatte Cambridge, Area Four Kendall Square, and Legal Sea Foods - Kendall Square.
Are any cleaning services offered at Kendall Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Kendall Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Kendall Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Kendall Hotel?
Many travelers enjoy visiting The Printing Office of Edes & Gill (1.7 miles), Old North Church & Historic Site (1.7 miles), and Longfellow House Washington's Headquarters National Historic Site (2.2 miles).
Is Kendall Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.