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1 Bennett St, Cambridge, MA 02138-5780
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360
Panoramas (20)
Room & Suite (343)

About

#4 of 21 hotels in Cambridge
Location
Cleanliness
Service
Value
Travelers' Choice
Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts. Reflecting the eclecticism that is Cambridge, The Charles Hotel is a modern interpretation of New England hospitality with a thriving jazz club, the Regattabar; two signature restaurants: Henrietta's Table and Benedetto; seasonal farmers market; state of the art conference facilities; Corbu Spa & Salon; and a central location in the heart of Harvard Square.
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Full view
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Books, DVDs, music for children
Valet parking
Paid private parking on-site
Wifi
Indoor pool
Heated pool
Yoga classes
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary tea
Outdoor dining area
Wine / champagne
Canoeing offsite
Patio
Walking tours
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, French, Spanish, Filipino and 2 more
2,436Reviews6Q+A100Room tips
Traveler rating
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Popular mentions
edmclamb wrote a review Dec 1
Charlotte, North Carolina2 contributions
We had excellent service and accommodating staff. We felt very safe and comfortable even during the pandemic. They accommodated my oversized vehicle and our two licensed therapy dogs. Henrietta's Table restaurant is reason enough to return for the great breakfast.
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Review collected in partnership with this hotel
Date of stay: November 2020
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Roam272243 wrote a review Nov 2020
1 contribution
Just an amazing hotel experience for my mom. From checkin to check out, the staff were exceptionally gracious and attentive. Breakfast at Henrietta’s Table was incredible. Their in house wild blueberry preserves is so scrumptious I took home 2 bottles. Just a gorgeous hotel and exceedingly kind hotel staff.
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Review collected in partnership with this hotel
Date of stay: November 2020
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Laura P wrote a review Nov 2020
Rome, Italy4 contributions3 helpful votes
Our stay at the Charles started out well, the lobby is beautiful and the room looked spacious and clean. We later discovered stains on the sheets and there is absolutely no option for coffee in the morning. We were told by the front desk to call down to Henrietta’s to see if they would bring it to the room and the woman who answered the phone was curt and rude. At least put a coffee maker in the lobby.
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Review collected in partnership with this hotel
Date of stay: October 2020
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DurbanTraveller wrote a review Oct 2020
Durban South Africa15 contributions4 helpful votes
We stayed three nights at the Charles the first week of October. It was as delightful as I remember it from many previous stays. We were at first somewhat hesitant to stay at a hotel during the covid-19 pandemic. But we could not have been more reassured by our experience at the Charles. Social (physical) distancing was in place for all staff. And staff wore their masks. Not like in some restaurants and shops where staff will wear their masks under their nose or below their chin. Their were plexiglass barriers put up at the reception counter. And you had to give notice when you would be out of the room for three hours so that housekeeping could come and clean the room without interacting with you. The lobby redecoration is beautiful. And despite what I assume is low occupancy (Harvard classes are primarily on line, most meetings I assume are canceled), the Charles did not skimp on the decorations and flower arrangements in the hotel, and outside in the courtyard. The fall displays in the planters in the outside courtyard where the outdoor seating for Henrietta's Table restaurant is were especially beautiful and welcoming. Pumpkins, cornstalks, chrysanthemums, gourds, squash and other plants - it was an inviting cornucopia. The Henrietta's Table breakfasts while sitting in the courtyard were delicious, and there were heaters if you were cold. The staff could not have been more professional or helpful. And had one dinner at the Italian restaurant in the hotel - Benedetto - that was delicate, delicious and well worth the price. All in all a very refreshing and delightful stay, and break from coronavirus induced cabin fever.
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Date of stay: October 2020
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Room Tip: A high floor in he east side will allow you to overlook the Charles River and the city.
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CMPSchroeder wrote a review Oct 2020
Washington, DC and New York City37 contributions16 helpful votes
The Charles has been the more refined stay in Harvard Square, and in a time of Covid that level of service and expectation has been more important than ever. The staff could not have been more respectful and solicitous in these times, respecting distance but making everything work well and warmly. The rooms and facility kept meticulously clean. Staff at Henrietta’s Kitchen incredibly kind and respectful, food good and reliable as ever.
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Review collected in partnership with this hotel
Date of stay: October 2020
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PRICE RANGE
$314 - $548 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
charles hotel cambridge
LOCATION
United StatesMassachusettsCambridge
NUMBER OF ROOMS
295
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Frequently Asked Questions about The Charles Hotel
Which popular attractions are close to The Charles Hotel?
Nearby attractions include Harvard University (0.2 miles), Harvard Square (0.2 miles), and Harvard Cooperative Society (0.2 miles).
What are some of the property amenities at The Charles Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Charles Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Charles Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Charles Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Charles Hotel?
Conveniently located restaurants include L.A. Burdick Handmade Chocolates, The Hourly Oyster House, and Border Cafe.
Are there opportunities to exercise at The Charles Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Charles Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Cambridge.
Are any cleaning services offered at The Charles Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Charles Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Charles Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.