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1 Bennett St Harvard Square, Cambridge, MA 02138-5707
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Traveler (171)
360
Panoramas (20)
Room & Suite (117)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 21 hotels in Cambridge
Location
4.8
Cleanliness
4.7
Service
4.4
Value
3.9
Travelers' Choice
Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts. Reflecting the eclecticism that is Cambridge, The Charles Hotel is a modern interpretation of New England hospitality with a thriving jazz club, the Regattabar; Henrietta's Table restaurant; seasonal farmers market; state of the art conference facilities; Corbu Spa & Salon; and a central location in the heart of Harvard Square.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Bicycles available
Books, DVDs, music for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary tea
Outdoor dining area
Wine / champagne
Canoeing offsite
Patio
Walking tours
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Minibar
Cable / satellite TV
Bath / shower
Bathrobes
Housekeeping
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, French, Spanish, Filipino and 2 more
2541Reviews6Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
717jamiel20 wrote a review Yesterday
1 contribution
My stay was very over priced and not great. My room key didn't work several times. My room was not cleaned even though I had a "please service" sign on my door. When I asked to have my room cleaned I was told the staff had left for the day, at 4:30pm. There is no coffee in the rooms.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lisa Kathleen R wrote a review Oct 1
Louisville, Kentucky2 contributions
The Charles has a great location near Harvard Square, great food and comfy, clean rooms. There is even a TV in the mirror in the bathroom! Henrietta’s Table, the restaurant, has scrumptious food, including lobster rolls and homemade muffins, bread and pastries. Eating there is like eating at home, if your mom was a great cook.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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steven p wrote a review Sep 2022
3 contributions
I've been spoiled on earlier stays by the excellent fitness facilities at the Charles. I hope the new facilities will equal or exceed the former Wellbridge center. Also, PLEASE re-open the Regattabar jazz lounge
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sylim2022 wrote a review Sep 2022
Singapore, Singapore1 contribution
We had a most pleasant one week stay at the Charles. Friendly staff, convenient location, first class amenities… Breakfast at Henrietta’s Table was excellent as was the service. Bar Enza had wonderful Italian cuisine. Charles Hotel’s proximity to Harvard Square and the river are other pluses.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Edith V wrote a review Sep 2022
Davis, California23 contributions26 helpful votes
Quiet, airy room, very comfortable bed, great breakfasts, good traditional scrod dinner, extremely convenient location for walking to Harvard, downtown Cambridge, and the Charles River. I'd stay again.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathryn V, Other at The Charles Hotel
Responded 2 weeks ago
Dear Edith V, The team is so thankful that you chose to stay with us, and that you were able to enjoy so many aspects of the property. Ensuring your stay from start to finish is excellent, and we work to improve upon this daily. We are looking forward to welcoming you back again in the future to enjoy more of the delights of staying at The Charles. Thank you, Kathryn KathrynVallier@CharlesHotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meagan D wrote a review Sep 2022
1 contribution
My wife and I stayed one night after landing in Boston late and before traveling to New Hampshire late the next day. Check in was very quick and easy. The bed was comfiest I’ve slept in in a while. All staff was courteous and friendly. Great location. Breakfast from Henrietta’s was good. Definitely recommend.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathryn V, Other at The Charles Hotel
Responded 2 weeks ago
Dear Meagan D, We are so happy that we were your choice before continuing up to New Hampshire. Hearing that you had the best sleep with us, in a long time hopefully means we get to welcome you back to the property with a late check out to enjoy the bed to the maximum! We thank you for your loyalty and feedback. Safe Travels, Kathryn KathrynVallier@CharlesHotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mario G wrote a review Sep 2022
Sao Paulo, Brazil47 contributions40 helpful votes
We were there for our anual Harvard Busisness School OPM21 Reunion and everything went out very well. My wife needed a wheelchair that was provided by the hotel without cost what we apprecite very much.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathryn V, Other at The Charles Hotel
Responded 2 weeks ago
Dear Mario G, Thank you very much for staying with us! We are very glad that you enjoyed the conveniences of the Hotel, including the access to a wheelchair. We hope to see you again at your next reunion to enjoy events!. Best Wishes, Kathryn KathrynVallier@CharlesHotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sightseer817874 wrote a review Sep 2022
2 contributions1 helpful vote
The hotel is in a great location. There was nothing exceptional about the hotel. The bellman left us during our checkin and we had to manage for ourselves. The hallways needed to be vacuumed. The rooms are a little small.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathryn V, Other at The Charles Hotel
Responded 2 weeks ago
Dear Sightseer817874, Thank you for choosing to stay with us for the wedding celebration, we hope it was a beautiful day for the couple. We appreciate your feedback, the team has taken the time to ensure all hallways are neat and clean. We apologize this was not reviewed when you were with us. We do hope you are able to stay with us again for an improved experience. Best Wishes, Kathryn KathrynVallier@CharlesHotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
charl6f wrote a review Sep 2022
Santa Mon7 contributions2 helpful votes
Charles hHotel is a wonderful place to stay. All class. Great location in Cambridge. I’ve been staying there several years and they consistently make improvements. One of the things. I really appreciate is how the hotel is built and how quiet the room is at night.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathryn V, Other at The Charles Hotel
Responded 2 weeks ago
Dear charl6f, Thank you very much for your continued loyalty to The Charles Hotel. We love welcoming you back, and the team appreciates your recognition to the improvements made. We do hope to have you with us again in the future. Enjoy your travels. Best Wishes, Kathryn KathrynVallier@CharlesHotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Culas wrote a review Aug 2022
Makati, Philippines319 contributions101 helpful votes
Everything was great! No complaints at all. Every guest contact was great. Even when I requested for a late checkout, they were able to accommodate me at short notice. Location is also wonderful in Harvard square. Very homey and cozy. Highly recommended. 👍🏼
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Kathryn V, Other at The Charles Hotel
Responded 4 weeks ago
Dear Culas, Thank you very much on behalf of The Charles Hotel team, we are thrilled to hear how much you enjoyed your stay. This is important to all of us that our guests feel welcome and at home with us. We do hope to see you with us again soon in Cambridge. Best Wishes, Kathryn KathrynVallier@CharlesHotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$430 - $746 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
charles hotel cambridge
LOCATION
United StatesMassachusettsCambridge
NUMBER OF ROOMS
295
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Frequently Asked Questions about The Charles Hotel
Which popular attractions are close to The Charles Hotel?
Nearby attractions include Harvard University (0.2 miles), Harvard Square (0.2 miles), and Harvard Cooperative Society (0.2 miles).
What are some of the property amenities at The Charles Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Charles Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Charles Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Charles Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Charles Hotel?
Conveniently located restaurants include L.A. Burdick Handmade Chocolates, The Hourly Oyster House, and Alden & Harlow.
Is The Charles Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Cambridge.
Are pets allowed at The Charles Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Charles Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Charles Hotel?
The staff speaks multiple languages, including English, Spanish, French, Hindi, Indonesian, and Filipino.
Are there any historical sites close to The Charles Hotel?
Many travelers enjoy visiting The Printing Office of Edes & Gill (3.5 miles), Old North Church & Historic Site (3.5 miles), and Longfellow House Washington's Headquarters National Historic Site (0.4 miles).